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Q&A. Technical expertise. Configuration tips. And more!

8317 Topics

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Fauzi SDSByte

asked in Virtualization and Containers

HyperV backup did not delete/merge checkpoint disk after completion.

Hi,My customer having issue with hyperv backup. There is a lot of vm with left snapshot/checkpoint after backup completed. Hence there is a lot of avhdx disk cause the storage full.Microsoft said that backup should be doing the merge/delete after backup completed. From my understanding it should be hyperv do the merge/delete since it is hyperv checkpoint, Commvault only give instruction for hyperv to delete/merge it.Anyway that we can do backup without checkpoint?

595119

2 years ago

bensteinerByte

asked in Self-Hosted Q&A

Restore on Cloud Products are not possible after Upgrade to 11.28.18

After upgrading our Commvault environment from 11.26.35 to 11.28.18 we have problems browsing mailboxes. We also don't see any teams or sharepoint sites.When I browse a mailbox, the following message appears in the Commcell Console: "A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host failed to respond." On the Command Center I get the message: "This operation may take a long time. Please be patient."I suspect there is a problem with the CommServe DB, because we have a warning that the Commserve database tables are too large (8.52 GB) I have already run a DB Full Maintenance job what not solve the problem.The backup jobs that night ran through without error messages. Thanks for any help.

1705

2 years ago

DmitiyBit

asked in Developer Tools, Integration and Automation

Get-CVSQLDatabaseBackupHistory backup history for the database [test] is not available

Can't get database backup historyPS C:\Windows\system32> Get-CVSQLDatabaseBackupHistory -Name test -ErrorAction SilentlyContinueValidateResponse : Status: ProtocolErrorMessage: The remote server returned an error: (500) Internal Server Error.ErrorMessage: RecommendedAction: At C:\Program Files\WindowsPowerShell\Modules\CVPowershellSDK-master\Modules\Commvault.RESTSession\Commvault.RESTSession.psm1:410 char:17+ ValidateResponse $response $output $ValidateProperty+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: (:) [Write-Error], WriteErrorException + FullyQualifiedErrorId : Microsoft.PowerShell.Commands.WriteErrorException,ValidateResponse INFO: Get-CVSQLDatabaseBackupHistory: backup history for database [test] is not availableInitially, using the CVPowershellSDK-master module, the Get-CVSQLDatabaseBackupHistory function worked correctly and returned a list of backups. Can you please tell me if the co

2557

2 years ago

KeyboardUserBit

asked in Self-Hosted Q&A

Opening ports on Jump Server to use the netx.jar

Hello everyone,I need to configure two additional jump servers to open the netx.jar file and access the console.The Commvault infrastructure in place has separate servers for Commserve, Webserver and MediaAgents.Using the 'Port Requirements for Commvault' documentation page, I already opened the following ports :- Jump > WebServer. TCP 80-81-443- Jump > CommServe. TCP 8401But it seems it's not enough to have this properly working.SSO is not properly recognized, and none of them is going to the point of opening the console.I'm probably still missing a few ports. Could you please help me pinpoint which ones are still missing ?

4549

2 years ago

SSchmidtCommvault Certified Expert

asked in Virtualization and Containers

Index Restore Jobs vsa v2

Hi All, we are running vsa backups ( vmware ) with indexv2 . During all synthfull backup jobs ( running every week ) we get for each vm an index restore job. Operation Type: Index RestoreiDataAgent: CommServe ManagementJob Started From: Native Application InterfaceJob Started By: System The job restored 0 objects I checked alle index reports and health reports but found no error. Do you have an idear what happend here ?

5925

2 years ago

chelydridaeBit

asked in Self-Hosted Q&A

Active Directroy Backup - repadmin /showbackup timestamp not updated

We are doing an Active Directory backup on a daily schedule.Though all objects seem to show up in a restore window with the latest timestamp, the Microsoft tool>repadmin.exe /showbackupshows old timestamps, as if there has never ran an AD backup.Has anyone else encountered this discrepancy? Is this by design or a misconfiguration on our side?Thanks for any suggestions.Mark

7735

2 years ago

YYZByte

asked in Self-Hosted Q&A

Null VSA Subclient or a Null Storage Policy

HiIs there a way to assign Virtual VM’s to a ‘Null’ subclient so theyDont get backed up and Dont fall through to the default subclient I could use a subclient with Activity disabled, but that raises a second (smaller problem) The other option (But it doesnt seem to work) is to have a Wildcard filter all VMs for a “Null’ subclient , but a single wildcard is not possible, but creating a few regex [a-z]* OR’d with [0-9]* could work

2584

2 years ago

lawysyVaulter

asked in Virtualization and Containers

OVM migration or cross platform conversion to vsphere

Customer/Partner needs to migrate Oracle VM (OVM ) from Oracle VM to Vsphere ESXi. 1. Since Commvault doesn’t support cross platform conversion from OVM to Vsphere , can we take the full filesystem + system state backup of the OVM ( not vm image or intelligent snap ) and use virtualize me option to restore it to Vsphere ? 2. When we use virtualize me option to take backup do I need to take one single full backup as a single Job, or can we take a Full backup earlier ( few days before ) and take a incremental backup on the actual day of cut over and execute the restore. Does virtualize me supports a full + incremental backup taken by two separate backup job in different time to allow restoration . If yes this will help us to take a full backup earlier and use a quick incremental backup to reduce migration time at the actual cut over day.

3873

2 years ago

Stefan VollrathByte

asked in Virtualization and Containers

Control VSA Manage & Worker Node

Hi AllI have a central vCenter that manages multiple Sites, hosting their own ESX Servers, Storage and all. We operate a dedicated MediaAgent in each of these Sites as well as one or more VMs acting as vProxy/FileBrowseEnabler. So far Backups go entirely through the MediaAgents as they are the only ones able to communicate with vCenter to query Inventory and manage Snapshots. Now we would like to utilize the vProxy VMs as dedicated Worker Nodes, reading and processing vmdks and co. When I add them as access nodes they either are not used at all or cause errors as they cannot (and shall not) communicate with vCenter.We’d like to have the MediaAgent as Management Node only and the vProxies doing all the work. Devide and conquer in a way. Any way to specifically mark or lock down which tasks a certain Machine can execute on a given Subclient or Instance?Running FR24, considering upgrade to FR28 if that makes a difference.Thanks,Stefan

4603

2 years ago

Robert HorowskiCommvault Certified Expert

asked in Self-Hosted Q&A

override tmp directory during Linux local installation

Hi,Sometimes during deployment on Linux machines installer fails to start. Sometimes after some digging I can chase it down to noexec policy on /tmp and/or /home directory. There is a way to change default tmp directory using push installation, there is a unixTempDirectory property in xml file passed during silent installation, but is there a parameter I can pass to override this during local, interactive installation using cvpkgadd?

4213

2 years ago

Robert HorowskiCommvault Certified Expert

asked in Self-Hosted Q&A

Modern authentication and Automatic password reset policies for Teams backup

HiI’m having some troubles with Teams backup in particular when customer enabled MFA after express configuration for the global admin account, backup stopped working - the Azure app has invalid token status.I’ve got a support involved in this and among other things they recommend to: Exclude the service accounts that are created by the express configuration from the following policies: Modern authentication policies Automatic password reset policies https://documentation.commvault.com/v11/essential/134545_use_express_configuration_option_in_office_365_guided_setup_for_teams.html I don’t believe that would be the issue because it worked before and stopped after enabling MFA for global admin but despite this I would like to check this. I’ve asked some folks about this but no one can tell me what exactly is Modern authentication policies Automatic password reset policies and where to find this in Azure portal. Can anyone share some more light about where I can find this? Cheer

2927

2 years ago

Marco LachanceByte

asked in Self-Hosted Q&A

Snap copy and Backup Copy

Hi, I’m not working a lot with Snap Copy and one of my customers wants to use it in this way !Multiple Snap during the days, let’s say one every hour but he wants to have a backup copy of the last one of the days only and he is using Plan to manages is environment.

14454

2 years ago

jmiamaralByte

asked in Self-Hosted Q&A

DDB partition offline of Auxiliary copy

Hello all, I have some auxiliaries copies with deduplication and for some ddbs (not all) of these copies i have a partition offline, i cant see the reason for this because the configuration is the same between the 2 partitions, and i have some ddbs where this media agent is online.This is an example where the partition is offline: This an example where the same media agents have a partitioned ddb and they are both online: What more can i see to make easy to understand what i am doing wrong? Regards,João Amaral

3344

2 years ago

Dave SByte

asked in Virtualization and Containers

What are all the vmware options using CV Restore-CVVirtualMachine powershell cmdlet?

This is in reference to the Commvault Powershell module found here. https://documentation.commvault.com/v11/essential/101892_commvault_powershell_module_reference.html I am successfully running the cmdlet with an out of place restore but it only works in the same Cluster as the original backed up VM. When I try to run the cmdlet and point to a remote cluster or host with… Restore-CVVirtualMachine -Name $vm -ClientName $client -SubclientName $subclient -outofPlace -Requestbody $requestbody -OverwriteExisting -Confirm:$false. I am guessing it fails withError Code: [91:79] Description: Unable to create a new virtual machine [testingvm-restore] on host [remoteesxihost.domain.corp] datastore [RemoteDS_02]. [The input arguments had entities that did not belong to the same datacenter.] Source: mediaagentname.domain.corp, Process: vsrst because some resources do not exist like the target VM network or some other localized thing that was backed up on the source VM. Where can I get more inf

4684

2 years ago

ApKByte

asked in Virtualization and Containers

Vmware server with SQL - Restore inspiration

Hi all. I need help or inspiration. Scenario is as follows:I have a Windows Vmware server with SQL with the databases and system databases spread out on different disks/mountpoints. I do a Vmware snapshot backup of the system drive (C:\) and filter out the data disks (all other drives) I do a SQL backup via agent I need to do a Disaster recovery test restore of the server, which means, restore the server so that it is working again. I do the following to restore the server:Restore the Vmware server (Only C:\ drive is available) Adds new disks/mountpoints in vmwareNow I have a server with the restored SQL installation and the empty drives. Only problem is that the SQL server is deprecated. When trying to do a SQL system database restore from Commvault, I would get the message, that the SQL server is not running, which is correct, as it cannot start without the system databases. Then as I understands it I have two options:Rebuild the master database: https://documentation.commvault.co

3573

2 years ago

SSchmidtCommvault Certified Expert

asked in Self-Hosted Q&A

Onedrive File Version

Hi All, is it correct that's not possible to backup all file version during OneDrive backup ? https://documentation.commvault.com/2022e/essential/130942_backups_for_onedrive_for_business.html You can back up only the latest version of a file from the OneDrive for Business user account. If you back up the same file multiple times, then different versions of that file appear in the Browse window. In the SharePoint contents it is possible.

594

2 years ago

Steve FBit

asked in Developer Tools, Integration and Automation

Elasticsearch Backup using SSL/TLS

We have deployed the Elasticsearch Backup and Restore workflows and found that the URL references within them are using http://. We prefer to use encryption so is it as simple as changing the (4 in Backup / 13 in Restore) actions from http:// to https:// ?

4666

2 years ago

LorisBit

asked in SaaS (Metallic) Q&A

Search Box on Add (Azure AD) Group on Content Tab for Office 365 One Drive Backup

Hi to everyoneI have some problems while search for Azure AD Groups into the Agg Group feature inside Content tab for One Drive Backup How it works? I have problems if i have group with whitespace on the name. IE: I have a Group with Name “Staff Q00125: Cloud Apps” If I write only “Staff” in the textbox the group in returned while writing “Staff Q” nothing is returned.How can search for groups with whitespace?There is any possibility to use wildcard characters? I.E. “* Q00*”? thanks for your help Best regards

353

2 years ago

DaveKByte

asked in Storage and Deduplication

Auxcopy job, one stream

I have an Auxcopy Source (HYperscale-X), destination (Hy7perscale). I have max numbers of readers set and multiple mount paths set on the Copy. I have thousands of jobs in the Auxcopy, yet only one stream gets allocated. What am I missing?

833

2 years ago

tmyooByte

asked in Storage and Deduplication

control path PTL Drive replace

HelloIf I replace the PTL drive set to Control path among the drives in the PTL Library configured in Commvault, do I have to re-configure the PTL Library in Commvault?

621

2 years ago

ThomasGByte

asked in Self-Hosted Q&A

OpenVMS backup locked fies

Hello all, is it possible to backup locked files in OpenVMS? Backup is running, but some files failed. I found an old manual:You can instruct the backup procedure to save open files by using the /IGNORE=INTERLOCK qualifier on the BACKUP command. When you use the /IGNORE=INTERLOCK qualifier, the contents of the file at the moment of the backup are saved.The /IGNORE=INTERLOCK qualifier is useful for files that are constantly open (and would therefore not otherwise be saved). However, you must recognize that you might be saving inconsistent data, depending on the applications that are writing to the open files (for example, open application transactions or file data cached in memory). Also, because of the way BACKUP scans directories, any activity in a directory (such as creating or deleting files) can cause files to be excluded from the backup. In general, it is best to back up your system when a minimum number of files are open.Is there any additional setting to backup these files in Co

1172

2 years ago

Jabad HossainBit

asked in Self-Hosted Q&A

mount error

hi,we are using Commvault backup solution last 4year, but few days we have some trouble of backup mount error, error showing as given below Error Code: [19:1131]Description: Unable to reach the client [svtgulp01]. Please confirm the server is up and running, then check Network connectivity between Commserve and remote computer.Source: svtgcmp00.team.com.bd, Process: JobManager

15329

2 years ago

Allan0105Byte

asked in Developer Tools, Integration and Automation

Help with powershell Script

Hi Team,I am trying to run the workflow using PowerShell and capture the workflow job id output to the text file, that text file will be read by our BigFix tool. Below is the scripts and the error i am gettingPS C:\Users\awilliamtell> $jobid = Start-CVWorkflow -name baas_workflow -Force | select jobidINFO: Start-CVWorkflow: enter inputs for workflow [baas_workflow]PS C:\Users\awilliamtell> qlist job -cs BTEEGVPCSTVW001.forsythehosting.com -j $jobid -waitForJobComplete -waitTimeoutSecs 600 | out-file -filepath c:\test\test.txt -appendjob: Error 0x303: Invalid job Id @{jobId=18850} **************************************************************************************************I tried to print the $jobid and if its giving output as Can't find file @{jobId=18866; processId=18866}PS C:\Windows\system32> $jobid = Start-CVWorkflow -name baas_workflow -ForceINFO: Start-CVWorkflow: enter inputs for workflow [baas_workflow]PS C:\Windows\system32> print ($jobid)Can't find file @{job

2481

2 years ago

Ken_HByte

asked in Storage and Deduplication

OK to kill long running DDBBackup job?

I’m having problems with DDBBackup jobs at my DR site. I changed the configuration from every 6 hours to once per day but the backup from yesterday is still running and I’m at the 22 hour point. I’d like to kill this job and let a fresh one start but I understand that the DDBBackup uses snapshots and I’m afraid that if I kill it there won’t be a proper snapshot cleanup. Is it OK to kill a DDBBackup job that’s been running almost a long time?Ken

61411

2 years ago

DavidBByte

asked in Self-Hosted Q&A

cvpgadd failing on Redhat9 with bash error 127

Trying to run a local install on a new redhat9 systemSee the following messages in sh.log“./install: error while loading shared libraries: libpython2.7.so.1.0: … No such file or directorySystems has libpython3 files. Not “2”.Running 11.24Don’t see that listed in the system requirements for Linux.

3834

2 years ago

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