Commvault Cloud Topics

On all of our storage plans we have an auxiliary copy that is uploaded to an S3 bucket, we have been doing some DR scenario testing recently which has involved  failing over to our CS server in AWS.How does the indexing work when doing a browse and restore operation? We have no index server in AWS however for the restores i’ve tested (when using the S3 data copies) it appears to be running a restore job & completing successfully, is the indexes stored in the s3 buckets?

My exchange backups are running long again like they did when I first started backing up. My backup health is at 76%.Does anyone know why this would happen?

I’m trying to restore a OneNote notebook and it’s not restoring in Teams. The error suggests to check “Notes.ReadWrite.All” permissions in my Azure app and I’ve confirmed that the permission is there and valid. 

I just recently set up Office 365 for Metallic, but I don’t see the storage details. Where can I find these?

Hi all,I’m trying to do a restore from an old domain to a new one from an Archive mailbox, I was wondering why the restore keeps creating another folder and going to the old domain?

I have 3 LTO7 tapes that were previously used for Microfocus Data Protector, then we wanted to use them for Commvault backups. But strange things started to happen with those tapes.1. Commvault recognized them as completely empty tapes, despite having information from the other backup tool.2. When I launched the copies the first 2 were filled with 6TB and 300GB.3. The third tape fills up with 2TB and goes into append state and doesn't let me use it by asking for a new tape.I already formatted it twice but the same thing keeps happening. But I see that the formatting that it does does not take it to the drive, it only does it at a logical level with the data from Commvault. In Commvault, is there a way to format it and purge all the data to be able to use the tapes in their entirety?

Hello,Trying to test Azure file share backup and restore from on-prem Commcell using MA on Azure.Adding a new content group and browse the content of the storage account gives no results even though content is there ( on zure side ).Credentials were set properly ( Account name  + Access key ) and the file sahre entiity can be accessed.  Any ideas ? Thanks

I have two media agents and a DDB. The ddb has two partitions spread across the two ddbs. I want to decommission one media agent. is there a correct way to do this? i haven’t found a document on CV support that seems to cover this specific scenerio. 

Hello,I have Windows 2012 R2 Standard, Microsoft SQL Server 2012, and CommServe simpana 11.2.85.I forgot  'sa' user password for SQL , how can I connect to mysql? How to reset that password?Best regards,Elizabeta   

server a/b is VCS cluster databases will be running on only one node at a time, currently databases are running only on server “a” node and only if database failover happens databases will run from server “b”. as per DBA it’s not RAC, how to configure the oracle backup for the same. 

Hello, One of our customers approached us with a PostgreSQL cluster (active-standby). How can we best set up the backup here, since Commvault cannot create a backup from standby.Kind RegardsThomas

Hello,We have backup server  CommServe Simpana version 11 on Windows sever 2012 R2 Standard, and we are planning to migrate the commserve from win server 2012 OS server to new hardware Windows server 2022E.But, we have a problem with a low space on backup server 4,39GB free of total 67GB..I have noticed that SoftwareCache is C:\Program Files\CommVault\Simpana\SoftwareCache is 15.5GB.Is it recommend to delete that SoftwareCache to free up space on old backup server?Best regards,Elizabeta

So I created a job summary report from the commcell GUI, filling in all items abd adding it to be scheduled. The report is created a a CONSOLE report. But when I look at the result in the scheduler it’s been, magically or by commvaults visdom, changed to be a job summary webreport. Nothing noticed me about the change and in the GUI there is a specific selection to create a Job Summary as a web report.Where can I find the announcement of this change?? The web report contains loads of informatiuon I don’t need, so now I have to go and build a new customized web report? Where as the GUI report had an easy click “summery” I need to create a new report with just that info.If anyone can point me to that “one button” on the web report I’d much appreciate it. I understand that Commvault is trying to make things easier and more streamline, but that defenetly is causing issues in some areas, specificlly if one is used to the more granular

Hello,I have 2022E version of Commvault server in Azure installed. Then I created a Windows media agent and one Windows Access node (VSA agent). I created a Azure cloud library and a server plan. Then I created an IAM AD application (the traditional authentication way) in Azure and then a hypervisor client in Commvault. Then I followed instructions for autoscaling of the access nodes: https://documentation.commvault.com/2022e/essential/128139_auto_scaling_for_azure_access_nodes.htmlI would like to present this functionality to the customer before it will be transferred to production. The configuration seems to be OK, but all test backups are running via the 1st access node I created before. Unfortunately I have only 4 windows VM’s for testing. In the documentation the condittion for creati

Hi folks,I’m a relatively new Commvault admin so I’m learning a lot of this as I go. My teammate and I were tasked with testing a back-up to S3 storage hosted by our overarching IT dept. We set up an aux copy to go to the S3 bucket, did our testing, and now I need to clean up the remnants of our testing in the Commcell Browser. I’m not sure if I can just “right click and delete” or if there is a proper way to remove everything.Here is what we have:Storage Resources > Deduplication Engines: one related to the S3 storageLibrary: there was one for the S3 storage, but this was removed at the conclusion of our testingStorage Pool: one related to the S3 storageStorage Policy: one related to the S3 storage, a second one under our main storage policy related to the S3 bucket (the actual aux copy)The part that I’m a little worried about is the ddb for this test ended up in the same folder as the ddb for our global copy policy, so I don’t wa

Hi I have a customer who’s migrated their backups off to another solution. Commvault will stay in place for recovery purposes.They currently have 6 physical Media Servers (3 per Data Centre) with the following configuration. 1 x short term DDB spread across 6 Media Agents.1 x long term DDB spread across 6 Median Agents. Effectively each Media agent hosts a portion of each DDB (short and long term).These Media Agents will be decomissioned and the intention is to consolidate the DDB’s into 1 x Media Agent in Azure.The Short Term DDB’s won’t be migrated as they will age off.I know CVLT only supports 2 partitions per Media Agent, but can I run 3 partitions on 1 Media Agent and not affect recovery operations?First prize would be having the 6 partitions hosted on a single Media Agent. Can I go this route?Alternatively, is there a way to consolidate all 5 partitions into 1 partition, hosted on 1 Me

Hello, We want to enable Software encryption on Commvault and in the documentation, I found that all encryption keys are stored in the Commvault Databse. Can we also have the possibility to store these keys on another place (cloud, server, vault ) ?Thank you in advance for your help.Best regards!

Hi Good Day!Environment:One commserve to manage the backup of 2 Data centers in different locations.One vCenter to manage VMs of 2 DCs. It is in the stretched cluster the VMs shall move between the DCs.Question:What is the best method for selecting the VMs discovered in the local DC for backup? Do not want to load the VM backup traffic across the DC in a failover scenario. Could select the backup based on VM presented on the ESXi hosts in the local DC? Or can I use tag, Folder & Data Store based VM selection? Which method best satisfies the requirement? 

Good day!I would like to know how the Hyperscale X cluster is selected for the VMware backup VSA access node and how agent-based backup can point to the HSX cluster in the policy/plan.This is the first time, planning for an HSX deployment. Will there be a virtual name automatically created which can be selected in the Backup Plan/policy? 

Hi guys,I’m wondering if there a way that I can divide and assign an amount of Endpoint users licenses to a particular tenant?Like, I have tow tenants configured (tenant1 and tenant2) and 50 endpoint licenses. From here I want to hardly assign 10 Endpoint license to tenant2, where admin of the tenent2 only can use a maximum of 10 Endpoint licenses. Any idea on haow I can acheive that?

Hi ,i have schedule a monthly full backup on every month 1st , and there is extended retention for monthly backup set for 6 month ,  but i have read the below i want to know which backup will be selected for extended retention is it the one i scheduled or automatically the based on the start time ?A backup job will be selected for extended retention based on its start time. For example: If a backup job starts at 11:55 pm on August 31st and ends at 1 am on September 1st, then it will be selected as the last full backup for the month of August and will be picked up for extended retention i want to know which backup will be selected for extended retention is it the one i scheduled or automatically the based on the start time ?

Moving to a new NAS for our file system. How can we ensure STUB data is copied and updated? We use Robocopy.  

For some reason, there’s a setting that I cannot locate to disable Automatic Maintenance Release Updates. I know this happens because when I login I get an Information dialog box that says, “Commserve is at version (11.28.56) and Commcell console is running on version (11.28.44). You must install the latest updates on this client to use it effectively.” Does anybody know where this is located?

Hi guys, I am struggling to find a balance between stream and datastore limits for our environment which has many datastores and clusters on a shared flash array (using SAN transport). The VSA client also contains numerous remote sites all backing over over NBD, all of which funnel to the same MA/access node. The MA has plenty of resources but is fast enough to really hammer the array.https://documentation.commvault.com/11.21/expert/31115_performance_tuning_for_backups.html is what I’m referencing but I see no clear cut way to throttle TOTAL datastore streams hitting the SAN but not limit all the various NBD-based remote subclients. Meaning - I can’t limit the streams of the MA without impacting the run times of all those NBD clients because they take hours to complete in some cases. Basically what I’m looking for is a

Hello Community, ###When data from previous backups is deleted, you can view the deleted items on the Browse tab of the Restore Files page###https://documentation.commvault.com/v11/essential/4431_displaying_or_hiding_deleted_data.html#:~:text=From%20the%20navigation%20pane%2C%20go,The%20Restore%20Files%20page%20appears.I have a question regarding the restoration of deleted data mentioned in the above article. I would like to know if it is possible to restore deleted data in the following scenario:IDA: Wins file system / vsa for azureSuppose daily incremental backups (15 days retention) and regular full/syn full backups are performed once a week (15 days retention)., and monthly backups are kept for a year, with backups occurring on the first day of each month. On day 1, a file is created and deleted on day 4.Three months later, the customer wishes to restore the deleted file from day 4. Is the deleted file i