Commvault Cloud Topics

Hello, we have a 3 part storage policy that snaps, copys to vault then once a month a backup copy runs. The backup copy has stopped working now for the past 3 months. The jobs are stuck on “To be Copied”. When I manually run a backup copy, it tells me no data needs to be copied. The jobs in the primary and vault work fine. The tape drive has available tapes. I dont see any obvious error or connection issue. Do you know which log in the Send Logs zip I can look at to help troubleshoot this issue? 

There are AD plans available in commvaut- but that only backs up the objects. The only way to get the full backup is a system state- which is not included in an AD backup. There is also a test workflow within the command center that will test the forest recovery. My questions is - has anyone had to actually do a domain restore? Im not talking Bob’s account that was deleted, but an actual domain controller restore and domain restoration. I would love to hear about it.

HiI’m pretty sure that last year when I briefly investigated this I was able to “partial” restore from export backups for RDS Aurora Postgres - I restored a TABLE ONLY.Now it seems I can only restore the entire database - has this functionality been removed? This is pretty critical to our use-case for using CommVault.Any help?Mike

Hi,We need to use HCL Domino 12 for security updates.  But the Commvault Backup agent for Domino does not support HCL Domino 12.HCL Domino 12 has a new backup integration feature, we plan to leverage this and use the Commvault via REST or Powershell to integrate with Commvault backup.Has anyone experience with integrating with Commvault using the REST API?Is there a product manager I can contact?Would love to here from the community! Lars 

Hi, could you help me please?I'm installing Commvault version 11.30 on Linux RedHat 8.2. The installation was successful, but when I log in, I get the following error message below. Error [0x80070306:{CCvNetwork::SendXDRMessageInternal(5343)} + {CCvNetwork::SendXDRMessagePrivate(5098)/W32.774.(One or more errors occurred while processing the request. (ERROR_ERRORS_ENCOUNTERED.774))-Message (0x34000220/APPMGR_HANDLE_XML_REQ) is not allowed from client (commvaultrhel/commvaultrhel.mycompany.com/SockIP(/opt/commvault/Base/Sockets/AppManager network access)/205.17.211.103:AppManager network access/0/0(AppManager network access) AppMgrSvc(136786:b980c700)) authenticated with built-in certificates.}] re-sending request to server.

Hi, could you help me please?I'm installing Commvault version 11.30 on Linux RedHat 8.2. The installation was successful, but when I log in, I get the following error message below. Error [0x80070306:{CCvNetwork::SendXDRMessageInternal(5343)} + {CCvNetwork::SendXDRMessagePrivate(5098)/W32.774.(One or more errors occurred while processing the request. (ERROR_ERRORS_ENCOUNTERED.774))-Message (0x34000220/APPMGR_HANDLE_XML_REQ) is not allowed from client (commvaultrhel/commvaultrhel.mycompany.com/SockIP(/opt/commvault/Base/Sockets/AppManager network access)/205.17.211.103:AppManager network access/0/0(AppManager network access) AppMgrSvc(136786:b980c700)) authenticated with built-in certificates.}] re-sending request to server.

Hello, What does mean the red icon under the Primary copy for an aws Storage policy ?   Thanks! 

Good morning,I want to perform a Commvault upgrade in our infrastructure. We are currently on version 11.20 and I want to install the version 11.28Currently, the commserve and the SQL Server and the Media Agents are in version 12.Can we perform the upgrade directly on the current servers?Should we upgrade the SQL Server version from version 12 to version 16 on the Commserver which is in Windows 12 version?What is the best way to schedule our update?Thanks in advance.Best regards

we are currently using 11.20 for our environment since this one is on LTS.if we upgrade on the newest version with LTS which is 2022e. do we need to purchase a new one or we can use the existing license that we have without paying additional?

We are having Open VM System which are running critical application and we don’t see any detailed information about the backup protection method for Open VM System. We are having 2 different types of hardware for this VM system.ALPHA Server ES80 ModelBL860The OS versions are Open VMS8.3 and 8.4 respectively. Currently we are taking the backups using agent based  backup for these machine through the networker and customer is query on how the Commvault will protect these systems.  

Dear Commvault and Oracle gurus, have you ever experienced the following error regarding Oracle database backup in Commvault? DB errorRMAN-00571: ===========================================================RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS ===============RMAN-00571: ===========================================================RMAN-03009: failure of backup command on ch1 channel at 06/01/2023 11:01:14ORA-19506: failed to create sequential file, name="4611555_GAHEP_uy1cq7en_40444_1_1", parms=""ORA-27028: skgfqcre: sbtbackup returned errorORA-19511: non RMAN, but media manager or vendor specific failure, error text:   CreateOraObject20: Job[1701111] thread[20791]: Setup Pipeline failed.RMAN> Recovery Manager complete.] Do you have any idea for troubleshooting?

Hi, I have a list of 100+ clients in commvault. I will need to add new AD groups to existing permission role for these clients in security tab at both client level and file system level. Does anyone know how to use CLI to do it instead of going through GUI one by one?Once I have this CLI command I can put together something in Excel and run them in bulk. I know I can create a client group and add permission in this way but in our environment we have to do the change on clients. Kind regards,Boyi

Azure published Premium SSD V2 disk support 512 sector and 4K sector, will Commvault support 4K sector disk?

Hey everyone, so as the titles states we are running Commvault 11.20.82 on win 2012 R2. Right now we are just considering doing the OS upgrades as 11.20 is still LTS until 2025; but if there is simple way to do them both without breaking anything that would be great. From what I understand this is an agentless setup, with Commvault talking to the hypervisor/vcenter, and the server being a VM itself backing up to netapp storage. Let me know what you guys think would be the best way forward or point me in the right direction.

Hi,on my new DC (behind an internal Sophos firewall) i have installed the AD plugin for commvault.When i try to browse i can’t see the content of my AD.On other DCs (no FW between it) it works fine.The network admin says that nothing is blocked.He catches the traffic from DC to Mediagent and Commcell.What can causes this?RegardsDennis

I have a problem with block replication. 2 physical servers with windows, on the third one I have RP store. On each I have a CV agent.  The data is replicating but without recovery points. Synchronization status   - Replicating, with problems, Failed to open RP Store, will continue replicating in latest recovery mode until RP Store comes back online.BLrSvc error is 150:127  Can't find any solution for this problem. 

Hello Everyone,Currently our Synthetic Fulls that do our weekend backups are taking way to long and putting our system at risk.  They run well into Wednesday and they kick off on a Friday Night.  I have seen other posts about simultaneous Synthetics slowing down the system and we do have them running against one business server, however the way they were setup before my time each job is doing different sections of that drive.  I am trying to determine how to alleviate this issue.  Would SSD drives for our Media Agent help, we currently still have old mechanical drives installed.  Do we need to throw more processing power at the Server itself?  We are trying to roll into Metallic to replace tapes and at the speed the backups happen even if we can get our system to send to Metallic instead of tapes it will be so many days behind if we do have an issue we are pretty much dead in the water.  We are not a huge company, and I feel like a Synthetic is only supposed to write the new

Hi,I am looking for a way to return a list with the Barcode (V_XXXX) numbers that was used for a specific job including CHUNK names via API or qscript if possible?I have not been successful in my attempts.Hopefully there is something available.Regards,Ignes 

Hello! I know CBT is a VMware functionality that Commvault and other backup softwares use. Netbackup leverages the advantages of CBT on both full and incre/diff jobs. Does the same apply to Commvault? Check this doc from NBU: https://www.veritas.com/content/support/en_US/doc/21902280-127283730-0/v27791754-127283730Backup of entire virtual machine, with full schedule: Backs up only the blocks that have changed since the .vmdk was created. Note that the blocks that are not initialized are excluded from the backup. Backup of entire virtual machine, with incremental schedule: Backs up only the blocks that have changed since the last backup, as follows: For cumulative incrementals, BLIB backs up only the blocks that changed since the last full backup. / For differential incrementals

Hello, I would like to know what is the difference between configuring a backupset to collect the following content: //*/.Which of the 3 options should backup the entire server? What does each of these options collect?

Hi Folks, How can migrate from veeam to commvault? Any docs available? 

Hi everyone, Commvault is starting to offer solutions for customers to restore their operations under the metallic flag. One of them is the restore of your CommServe using a DR backup, if you enabled the cloud upload. This got me wondering as accessing data from our Commcells or other data behind sso.commvault.com does not require tfa/mfa or offers the possibility of enabling tfa/mfa. Especially in the use case when we talk about our DR sets containing encryption keys to our encrypted public cloud storage (S3, Azure, metallic storage, gcp storage, etc) I think we could be running quite a risk here. What is your take on asking for TFA/MFA on sso.commvault.com? Personally I think Commvault should enable it sooner rather than later, but curious to hear other perspectives.

Hello community,We have Storage Policy which keeps all backups for 30 days and monthly backups for 18 months all on the same storage.To free up some space, we could create another copy pointing to the cloud to keep our monthly backups for 18 months. Then we would have 30 days on prem and all monthly backups in the cloud.Now, a new idea has come up to keep 30 days on prem as well as 6 months for monthly backups.And when the monthly backups are 6 month old, the should be copied to the cloud until they are 18 months old and removed on prem.Is there a way to delay the copy of the monthly backups for 6 months?  

With all of the cool features coming in our Feature Releases, I thought it would be handy to create a list of Best Practices for planning and Performing a Commserve update to a higher Feature Release.There’s definitely a lot of Proactive work that can go into your process that will save you from potential headaches or even nightmare scenarios!Check out the Planning documentation first Plan the Timing out in advance - Make sure any key stakeholders know the CS will be down during this planned upgrade Do you use any type of Commserve Failover

Am trying to backup Ec2 backups from another accounts in same region, but we are not able to discover Ec2 from another accounts Have followed below link already but didn’t help. is there any thing specific permission need to provide from AWS ? https://documentation.commvault.com/2022e/essential/108958_using_resources_from_admin_account.html?_gl=1*nena64*_gcl_au*MTQwMzk4OTYyNy4xNjgyNDI0MDEx