Commvault Cloud Topics

We are currently testing how we want to redesign our environment. We have started to use "Companies" in our test environment to provide a self-service portal for customers. All this has worked quite well so far. All that is missing now is the assignment of the VM's from the vCenter to the Companies. We have set up a tag in our vcenter called DBA. We also created the same tag in the Command Center under Manage -> Tags. We also used the Tag function in the subclient to include the VM in the backup. It did not work so far that the VM is automatically assigned to the Company.Have we made another mistake here?Kind RegardsThomas  

Hi,i want to reinstall my media agent (Windows). The B2D area is located on the server in the SAN. Is it possible to take over the data?RegardsDennis

Hello, I have some issue with restoring sql DB to another VM, the issue is that it take to long sometimes almost 1 day for 2.9TB. The sql back used 4 stream and using 5 streams for restore. Hier are some logs for the restore which still running Any idee why its taking so long? 

Hello,I need to restore single vm to my vcenter. What is the right steps to do it?Thanks a lot

Hello,how to configure 24 hours report and to get it to my email daily?Thanks a lot

Hi We have Commserver running on HP G10 server with 32 GB RAM, the Commserver componetnts are installed on server are CommServe, Web Server and Web console and  Command Center. as per screen shot attached the memory utilizaton is 80% and most of utilize by Appache serviceCommvault version is 11.28.24 Thanks  

Hi,our documentation around combined storage tiers in cloud could be a bit misleading around sizing for Warm and archive tier storage requirements.See in red below.what’s the ideal ratio to size? (or do we need to just go 10% on warm tier to be safe?)https://documentation.commvault.com/2022e/expert/139246_combined_storage_tier.html BackupsCommvaults combined storage tiers works by placing Commvault metadata used in both deduplication and non-deduplicated backups in the warmer or frequent access tiers. This allows you to perform a simple Browse and Restore of the archival data, without the delay of a cloud archive storage recall.As a result, more than 90% of the backup data gets stored in the Archive tier, while only up t

Cleanup job is not able to delete the user data showing the error on the log of skipped emails and the server cannot service this request right now.Any resolution for this. 

Hello all the full backup for the archive log is completed successfully but when reviewing events I got the following error :Failed with Oracle DB/RMAN error [RMAN-03009: failure of backup command on ch1 channel at 02/11/2023 21:44:09 ORA-19588: archived log RECID 19348 STAMP 1128542726 is no longer valid RMAN-03009: failure of backup command on ch2 channel at 02/11/2023 21:44:09 ORA-19588: archived log RECID 19348 STAMP 1128542726 is no longer valid RMAN-08137: warning: archived log not deleted, needed for standby or upstream capture process RMAN-08137: warning: archived log not deleted, needed for standby or upstream capture process RMAN-08137: warning: archived log not deleted, needed for standby or upstream capture process RMAN-08137: warning: archived log not deleted, needed for standby or upstream capture process RMAN-08137: warning: archived log not deleted, needed for standby or upstream capture process RMAN-08137: warnin

Hello friends, please your valuable help with the following:I perform a full backup to a database that collects 9 tb, but I would like to know why when doing an incremental backup it takes the 9tb again.I appreciate your help.Blessings. 😊

Hello,I need to replace the old MA server to a new server.Does dash copy between the old server to the new server and then promote the new server to be a primary MA is a kind of good plan? 

may i know where i can download media kit for 11.22 installer for windows x64?please help .

Hi, I need to add 500 virtual machines to a subclient. Is there a script to add them all?

I recently worked on a project which was an implementation of workflows for deleted backup jobs and polices that require email approval. The workflow works in a way that any backup job deletion, for example, requires approval before the actual deletion can occur. The CV admin would delete the jobs and then an email is sent out to all the users configured as approvers and once approved the phase would move on to delete the jobs or not if denied.The question was is there any way to get an audit report of who requested, who approved and what was done? 

Hi!We’re currently testing in our Dev environment with Sharepoint Subscription Edition. I’ve configured it like i normally do, and when i do a “Validate Account” it says everything is fine. However, when i tested doing a full DB backup, it “Completed with errors”. So i did a little bit of digging, and found out that there are a lot (~15) of service-accounts in use for this sharepoint installation, so just for testing purposes, i added all service-accounts with access to the Job results and Log Files directories, and then the backup completed successfully.So, it seems to me that there needs to be more accounts that needs to be given access to those folders. So i started doing some more testing, by removing 1 account at a time, but i ran into an issue where it seems some of the account/account-info is cached, because the job would fail, and i would add the account back again, and it would still fail for the next couple of times,

vm backup guest file restore failed.please any advise Is the operating system related?

Dear all,I am afraid this is a bit weird question but I can’t find a way to create a support incident. I am able to browse them but I don’t see any “create” button anywhere.Any help will be appreciated. Gaetano

i checked Backup History. but backup display is [VM Admin Job(Backup)] It used to be marked as a backup, why display VM Admin Job??  When i View media on VM Admin Job I can't see where the media is backed up.  

Does File Recovery Enabler for Linux require SSH in order to function? If not, is there a way to disable this? If this is by design then just looking for an explanation for why this is enabled.  Thanks.

Hi,I am planning to upgrade the Commvault version 11.24.43 to the latest version.Can you please help me with the below points. if there is any enhancement with latest version ? If so then what was that and are we eligible to use that version ? Can share me the release notes

Management has found the CommVault Cleanup Report and is reviewing it monthly to ensure I’m looking after CommVault properly.  One of the sections shows the Disabled Subclients which contains 39 entries, 29 of which are “default”.  When I go in through the java GUI, there’s no option to delete these even though there are no backups and they are not part of a schedule.Question:  Is there a way to delete the “default” sublcient?KenP.S.  The client doesn’t have a Plan within the command center nor does the default subclient. 

Hi all,I have a following question. If I needed to have more disk storage pools (in order to have more storage policy copies with different retention), I would need to have more deduplication engines. Is it possible to create multiple deduplication engines within one disk drive? Are there any limitation for the number of deduplication engines on one disk drive? Thanks in advance for your engagement!

Hello Community,  Can some one point me to documentation that would describe how to exclude files on Windows Agent, default subclient.   Thanks. 

Good day Community,For a second customer this month, when I install the standby CommServe it hangs and spins. The first customer took three full reinstall to finally get it through. But the current client, it never works and always hangs. In the install log file, it hangs on this line.Adding environment variable [CV_Instance001] = [C:\Program Files\Commvault\ContentStore\Base]When I look the variables, it is there.I’m using version 11.28.44Is this something common?Thanks in advance.

Hello,I installed a new tape library, I should turn off the old tape library.Is there a special procedure to remove it?Thank you!Best resgards,Elizabeta