Commvault Cloud Topics

Good day community,I have a customer that is considering migrating file servers from Commvault to Metallic. However, those server have archived files. Is there a way to migrate without doing a massive recall / restubbing?Many thanks in advance.

Hello, If  our system team have changed a VM or its DNS (host) name which is already in  backup is that VM’s corresponding client name, display name and hostname will automatically get changed in our Commvault GUI  not? Thanks

How and where to identify the traditional DDB version on the management agent login the log "SIDBEngine.log on the media agent we find this 6292 126c 12/16 13:00:19 ### 1-0-1-0 LoadConfig 313 Use MemDB [false] But you can't see the version number? And do you have a version number? does it exist?

We have metallic cloud capacity licence for 170Tb. Our backups stopped working  Following update to 11.28. It turns out following the update our usage was recalculated and we are now told we have used 300Tbs - 176% over our licence. Support say the update fixed a bug in the way the space was calculated.  How can this be the case. We are left in a position that our backups currently aren't running.  We need to purchase substantislly more capacity which we haven't budgeted for. The process for acquiring the new licence seems to take days which leaves us with no way to back up our data currently 

hello all,Unfortunately it is not possible to restore a HANA DB via Commvault to a specific point in time as long as this point in time is younger than the last log backup. Everything older works. It looks like CV deletes / overwrites the newest logs.CV Version: 11.28.36 "restore catalog from time" is activated. Without activating this no restore at all was possible Best regards Frank

Hi experts, A customer wants to back up the existing object storage(Hitachi HCP - S3 compat) but I’m not sure if HCP can be configured as a backup source. In this BOL, seems Amazon S3, Azure Blob are supported as a data protection source.https://documentation.commvault.com/11.26/essential/118899_backing_up_amazon_s3_content_groups.htmlBut no guidance for the others including HCP.Recently our engineer failed to configure the HCP as a backup source. (it worked well as a backup target)I want to get the confirmation if this is supported or not. Thanks. 

As the adage goes, every company is now a cloud company. Those of us with on-premises datacenters run what you can consider a private cloud, where you provide infrastructure, applications, and other services to your lines of business. In addition, to on-premises cloud, you may have workloads and/or data stored in the public cloud, often is several different clouds, creating hybrid or multi-cloud environments.Organizations face a balancing act of trying to achieve greater agility for their business, continuing to innovate, and remaining efficient in this hybrid & multi-cloud world we now live in. Ever growing data sets and increased constraints on IT resources are driving the need for more cost optimization. Coupled with the need for even greater security, many organizations are tirelessly working to address the growing threat of ransomware. Protecting all their resources across their cloud environments is paramount.We are announcing our Tech Preview for Commvault P

HiI’d like to ‘guarantee’ a Full copy of the V2 Index Database at a time just after the end of month full backups have run/completedThe purpose being to send the End of Month Full backups to a specific ‘box’ of tapes, that are sent to Iron Mountain, but within that Box is a standalone Index Database backupMainly to achieve a standalone ‘DR’ set of tapes, with no requirement to have any ‘copies’ of the Index Database on disk or any requirement to reconstruct  the index ‘from tape’Can I manually ‘force’ this to then get a ‘complete’ Index Database, which is then sent to Tape 

i try to insert [Impersonate User] I checked user name, password, server roles. but The same error is repeated What sholud i do next step? 

Hi, quick on the ISO 2.3 for reference architecture deployment dvd_10072022_113351.iso ?I don't know if I’m in the right place for the question but !This ISO is based on which FR ? FR.24 !?My customer is currently at 11.24.60, should I upgrade the environment to 2022E prior to start deploying the HSX Cluster ?I’ve seen a lot of new features for monitoring and securing nodes !Thank you,     

Hi Community,When looking to utilize Cloud Power Management on Media Agents (in this case AWS), is there any considerations when looking to deploy 2 x node partitioned DDB Configuration?  I am trying to determine if there would be a situation where Power Management would power down one of the MA’s leaving only 1 x partition available causing additional bloat to the DDB and more data getting written to the Cloud Library?  I would assume that they would be treated as a pair and either both MA’s would be on or off but not sure how the logic works? Can’t find any information in Books Online so any help would be appreciated. Thanks!   

we’have facing a issue during vxrail snapshot copy backup but showing below mention error:“enabled when snapshots are present] Source”How to fix this error , pls suggest

We have a media agent that had it’s mount path on a qnap that needed to be sent out for repairs. In the meantime, we were lent another device with 2 shared drives. Now, the qnap is back but everything was wipped out, so a new share was created and added as a new library on the MA. A new DDB was created for this new library and were trying to do an aux copy from the temporary library to eventually delete the temp one. Any take on that? thank you

Hi,We have a grid where the index drives have utilization. The grid has 10+ storage policies with servers running OS backup.I would like to try and define a process where we move 1 or more storage policy to another grid to stop the index cache growth.Is there an overview somewhere (maybe report) that give give info about the actual index cache footprint for each storage policy?Because then I hope we would be able to look at the different index cache sizes of the storage policies and then based on that decide which storage policy we need to move to another grid.Thanks.

An year back, when we started to roll out Windows File servers (large numbers of file & folders) with native deduplication enabled, a lot of study was done to analyze the most compatible scan & we started using the “optimized scan” as the best method However, since we upgraded the Clients to SP11.25.xx we started to see the below alert on the successfully completed backups. Going through the log files, the optimized scan is auto changed by Commvault to recursive scan. “Some Scan content is part of NTFS Deduplicated volume<br>Source: xxxxxx, Process: JobManager” Would like to learn the best recommended scan method that supports Windows native deduplication enabled volumes. This is to ensure we have scan phase complete faster, no unmodified files are backed up. 

Currently we have Commvault clustering servers and Cloud library(S3 bucket) in AWS Account A, how to move whole Commvault backup environemnt to AWS Acoount B?

My X server is in A subscription and VSA, MA & Storage account is in B subscription [The X server is backed up with B subscription resources] so would like to know if there are any alternative ways to perform the in-place restoration without creating a new storage account on A subscription and want to my B subscription storage account even for the in-place restoration.

Hi All, I would like to know whether it is useful to enable Commvault WORM when there is a Storage Worm (Hardware) enabled or not?Is Storage hardware worm enough to protect the data?Also, when deleting a job from Commvault, does the Hardware WORM prevent you from doing it? Thanks & Regards

Hi Team,I am not able to access apiexplorer from my commvault account. Due to which I am not able get the CV Version API which has details about “All clients and infrastructure”.Link - GET /V4/Servers (refer apiexplorer - https://documentation.commvault.com/2022e/expert/107350_apiexplorer.html) Attached is the error that I am getting when try to access apiexplorer.Username is - commvaultadminCan someone please help on the same Thanks   

Hello, I found a post about how to view the attribute ms-MCS-AdmPwd without to restore, commvault saying that its not possible yet, the post was from year ago. I am wondering if its possible now?  And i want to know how to backup the attribute and restore it and how to view the content of attribute.Every month the admin local pwd automaticly changing, so wil be nice to found the old pwd. The old post  

After a hardware refresh of the CommServe, we deployed a new Web Server to use it as our main web console/Command Center. We are able to use the new server’s URL for the web console, but it does’nt work for the AdminConsole/Command Center, we get a 404 error Not Found. The Command Center actually works if we enter the CommServe URL manually, but not with the new Web Server’s URL.We tried to force the new Web Server’s URL on the CommServe object using the additional setting WebConsoleURL/CommServeDB.GxGlobalParam, but the Command Center is still unavailable. TomCat and IIS were restarted, on the CommServe and the new Web Server, but the Command Center will only work with the CommServe URL.Anyone had a similar problem or have suggestions?   

Last month VMware released VCD 10.4 which is an exciting release for a lot of VMware Cloud Providers. But this time they also deprecated a lot of older API versions including the API version that is being used by Commvault. We currently run FR26 which uses API version 31 to communicate with VCD so we cannot upgrade to VCD 10.4 and it's also not listed as part of the supported version in the FR28/2022e documentation.I heard rumours support will be added in a FR28 (2022e) maintenance release somewhere in the near future, but I hope someone can be more clear on when we can expect VCD 10.4 to be supported.  From the release notes:VMware Cloud Director API versions 31.0 and 32.0 are not supported VMware Cloud Director API versions 33.0, 34.0, 35.0 and 35.2 are deprecated and will be unsupported starting with the next major VMware Cloud Director release.

Situation:primary Backup on site A onto S3 with deduplication, retention of 30 days / 4 cycles, no WORMBackup copy (synchronous) to another site onto S3 with deduplication, retention of 30 days / 4 cycles, extended retention for 365 days (monthly fulls) and 10 years (yearly full), WORM Question:if we enable (object-level) WORM with the Workflow on the Backup Copy storage pool then by default the WORM Lock period is twice the retention, meaning in the above example WORM Lock would be 60 days (2x 30 days). However, how does that affect the extended retention for the monthly / yearly fulls? To what value would the WORM lock have to be set to guarantee that the monthly and yearly fulls are WORM protected for 365 days / 10 years, but all the other backups should follow the “normal” WORM lock of 30 days?If we set the WORM Lock to 10 years (how long the yearly fulls need to be WORM protected) then all backups that get copied would get that 10 year

Good morning, During the standalone install you have the option to update the client to whatever is in the software cache.The answer file documentation doesn’t seem to have the information I need.https://documentation.commvault.com/2022e/expert/57498_customizing_answer_file_of_unix_linux_and_macintosh_custom_package.html Does someone know what I am missing? Thanks.Chris.

Dear sirs, I appreciate your kind help with this that I have when I perform a backup in databases this is completed but with errors. And when I see the logs I get this error <Failed to get "ACL" and "Catalog additional files attributes">.I attach logs...thank you for your help...Thank you very much