Commvault Cloud Topics

We want to upgrade our old commvault server which also has commvault SQL DB. I believe license for both Commvault Commcell and SQL is provided as bundle by Commvault.So when we do upgrade of Commvault Commcell and all other components of Commvault can we use our own license for SQL? This way instead of having Commvault (Commserve) and SQL running on same server, we have got separate SQL DB licensed by us? This approach is different to in-place upgrade where you upgrade your DB and Commvault which is running on same server. Commserve version is 11.24.7 running on Server 2012 and SQL is 2012 Enterprise

We’re migrating VMs from different vcenters and stand alone vmware esxi hosts to a vcenter which is  already configured in Metallic.  How do we get our vcenter in Metallic updated with the current VM inventory?  I’m looking for a “rediscover VMs on hypervisor”, “reinventory Hypervisor” or to be able to tell a VM already in inventory that it’s on a new vcenter or hypervisor.  Currently a migrated VM is stuck on the original hypervisor or vcenter and we can’t back it up.

Hello team just looking to see how to find out if we have required licenses to configure Vmware Live synclicense summary report shows  -  category : DR VM permanent total : 80 used : 0does this sound right license for vmware live sync ? 

Hey all -Should we be recommending that our customers run this workflow?  I do see that upgrade is listed in the DDB health page, but not sure if this is required or what the best practice is???ThanksMelissa

Hi,using the “cloneVM” activity in a workflow fails. The workflow Inputs of HttpClient Inputs of CreateNetwork “On start script” on the first delay The inputs for the clone activity

We need to stage our customers databases. On CS on windows we use CSrecovery assistant and it it is easy. Staging A Commserve on Linux database I tried the document:https://documentation.commvault.com/2022e/expert/142005_staging_commserve_database_on_another_commserve_linux_host.htmlThe staging works as described with one exception, admin password was not resetted. That means I cannot open commcell consoleCSrecoveryassistant.log shows “skipping admin password update as per registry hook”

Hello Commvault Community,  Some time ago I ran a case in Commvault support for SP20, for a problem with granular data recovery for BLB. Incident 210702-97 The issue has been resolved with hotfix: SP20_PreRelease-4648-BINAfter upgrading the environment to SP24, the problem was noticed again when trying to granular restore for BLB. Here I have a request for you to check if this fix is included in SP24 or is there a need to raise a ticket in Commvault support asking for rewriting this fix for SP24? ThanksKamil

Hello Commvault !Im in the middle of a project with Commvault 11.28 and HPE StoreOnce Catalyst.I followed the documentation (https://documentation.commvault.com/fujitsu/v11/expert/99426_creating_hpe_store_for_hpe_storeonce_catalyst_library.html) to create the Store and also to create Library in CommCell.Now, in order to configure the Storage policies & add the Vmware, I assume this is going to be from CommCell. right?  Because I cant even see the HPE Catalyst Library from Command Center (from there it would be much easier)!

is there a qcommand or REST API or any other way to update the Active Directory properties without doing it manually.I’m specifically looking for an option to update the User account field.  

Hello community,We have a three node Oracle RAC cluster that we are having problem adding a node.   One of the server fails to add into the cluster in commvault because it detects it with an index V1 instead of V2.    I assure you that this server never had version 10 software installed.  All three servers were provisioned at the same time and all have started with 11.20.  The commserve is now on 11.28.32 and I suspect it might be a bug on this newest version that somehow detects it as V1 instead of V2.  The reason I believe it is a bug is because we had all three servers in the cluster before and as part of DR testing we switch back and forth between another three servers.  We just switched to this cluster this morning, and the last time we switched away from this cluster was when we were still in 11.20. The IndexingVersionStatus.xml report that I downloaded from the content store to load into the web console does not work for us.  It spews out errors that is not help

Hello Community just wondering if CV supports point-in-time restore for mssql db when it has block-level backup configured for the dbsif so, once we restore that first job, can we only need to restore tlog backups to keep the destination DB up to date ?or can we schedule db clone ?

I'm curious to hear if there are plans to organize a Commvault GO event this year. Also keen to see how many from the community would attend if this get's organized. Would be nice to meet some of you in person.

Hello Team, Backup type: FSbasedDatabase version: 13.8 and 11.17CV version: 11.26.36 Is it possible to perform a restoration of FSbased PostgreSQL backup (instance1) to a different server with different instance name (instance2) ? (where we have different instance name and OS linux users)  Will the copy operation from CV backup server to instance2 work? If it works, will it have file permissions same as instance1 ?If not, then how do we handle this scenario. A typical example, we would like to copy a database from one instance to another.  Regards,Kamal

I’m new to CV and still trying to sort out Commcell Console versus Command Center, so I appreciate your patience.  After 4 years with Veeam and two decades with Data Protector, Commvault is proving to be quite a different animal.My first concern is why it takes googling some arcane code (ActivateHPECatalyst) to enter in the Commcell Console properties to make visible the StoreOnce option for library creation in the UI.  What is the rationale for hiding the StoreOnce option in the first place?Now that I’ve added a Catalyst-backed disk library in Storage Resources > Libraries via Commcell Console, I go back over to Command Center, look at Storage > Disk, and I do not see my new disk library.  How then am I supposed to add it to anything as a backup destination?

Hi there,I have a quick question. I need to reset tape library to apply new changes, but some aux jobs are still running and I need them to be continued after resetting the library. So, should I put the aux jobs to suspanded state or rather then  to put the tape library offline for the maintenance and then reset it? The key thing is not to lost progress of running aux jobs.

Our new SAN for CommVault Disk library is Dell PowerScale H7000 OneFS, the library in production is NetApp 2750. We use Windows 2019 MA and ISCSI LUNS on NetApp. Since PowerScale H7000 doesn't support iSCSI LUNS  and Sealing DDB or Creating new Disk Library > Global DDB > New Primary is not the preferred path.  Is it possible to create new path on current disk library the path on SMB share on DELL OneFS and disable the writes on all local ISCSI path’s with option checked  “Prevent data block references for new backup” we could do this to all local disk at once or gradually. Our retention is 90 days on this SP. So could I delete those paths after jobs age out and continue using path on SMB share.  

Hallo zusammen,wir haben aktuell den Fehler “Client name has not been specified”. Param file looks fine with the entry:nvcsgid2:/opt/commvault/SapMaxDbAgent # cat paramnumstreams1CvInstanceNameInstance001CvClientNamenvcsgid2SelectiveOnlineFull1CV_restCopyPrec2srcCrossClientsde-sap5   Log: 2022-11-15 15:23:14Setting environment variable 'TEMP' for the directory for temporary files and pipes to default ''.Using environment variable 'TMP' with value '/var/tmp' as directory for temporary files and pipes.Using MaxDB Kernel Process.Using connection to Backint for MaxDB Interface.2022-11-15 15:23:14Checking existence and configuration of Backint for MaxDB.    Using configuration variable 'BSI_ENV' = '/opt/commvault/SapMaxDbAgent/backint.conf' as path of the configuration file of Backint for MaxDB.    Setting en

Hi Allwe run a project to be an Archive Exchange mailbox:have 3 web servers and 3 web consoles per site we need to secure it with an internal certificate server,I follow the below links:https://documentation.commvault.com/11.24/essential/50492_configuring_secured_access_for_web_applications.htmlhttps://documentation.commvault.com/11.26/expert/119525_configuring_secured_access_on_web_service_01.htmlbut when I add the certificate to the web console server only it's open and secure but can't be run on data show it's not started and check redness show all online I can't know what is the issue, I n

Hi Guys, I am creating the RHEV pseudo-client with the Customer.We have noticed that during creating RHEV pseudo-client, Commvault uses port 80 (http) to comunicate with RHEV Manager. Port 80 (http) is blocked by the firewall. They use only https (port 443) in the environment due to some safety restrictions. Is any way to force Commvault (VSA) to use port 443 during creating RHEV pseudo-client? Rgds,Kamil

Hello, I need your help ;-)i was asked to prepare tabled report showing Front End data stored in local library (NetApp).I already explained the difference in logical and physical use, but my management still wants to see the list of everything that will sum-up to 297 TB.I tried the chargeback report but it's showing me data from Jun last year.  Does anyone know how can I achieve this goal? 

Hello everyone, is there any way to restore a VMware VM on Red Hat virtualization or Proxmox? It's probably not natively supported, but does anyone have any experience with it? Thanks a lot!Jan

Hi,How does CommVault calculate the free space in a log destination? (Oracle on UNIX)Don't understand because the ARCH directory can be a subdirectory in a file-system   

Hello Community,  the source db has mssql native replication configured and it being replicated from one site to anotherCan we backup this source db /destination replica via Commvault mssql agent while sql native replication running? Can those two operations co-exist and is there any limitation on this type of config?

I have a productive commcell, where all mount path supports drilling of holes (Sparse). When I open a mount path property in Windows, I can see "Size on disk" is much more smaller than the "Size" of the folder. The whole partition smaller than the "Size" of the folder, but of course, larged than "Size on disk".I installed a test environment, where all mount path also supports drilling of holes (Sparse). Scheduled or manual backups are succeed and stored on mount paths. But when I open a mount path property in Windows on test MA, then I can see the "Size" and the "Size on disk" are the same. Or "Size on disk" is a bit larger. If I check a file with "fsutil sparse queryflag", then I get the response: "This file is NOT set as sparse"My question is, when backend file sizes start to decrease? When will be sparse set on backup files, what stored on a sparse supported mounth path?

I have one customer using mdaemon email solution which is hosted & managed by a cloud provider.He needs to have a backup of all his incoming & Outgoing emails.Does Commvault/metallic support Mdaemon archival?