Commvault Cloud Topics

Check out the NEWEST Metallic features!  In this release, we're excited to highlight a number of new innovations - including notable capability enhancements for customers protecting Azure and SaaS apps workloads.  December 9th Release Recap:        New Enhancements  API Support for Azure DB   Enable VNET Whitelisting for Azure Customers   VM & Kubernetes – New Configuration Wizard  Akamai CDN for Remote Cache & Agent Updates  Salesforce Bulk Query Improvements    Dynamics 365 Restore Enhancements   Expanded Support for Project Online   MacOS Silicon Support    ThreatWise CIS 1 Validation     Additional details regarding this release can be found on our release notes page. 

Dear sirs please your valuable help with the following situation:I have been trying to restore a postgresql database, the job progresses to 70%, and although I confirm that in the database server if data is being restored, this job does not finish and generates this error.(see image). Thank you for your help 🙏. 

Hi, i have check on mi commvault server and i have enable the hardware compression on datapath on storage policy copy of primary global!But my tape are lto8 and there are written only 10Tb  while the spec ar 30Tbcan anyone help me to check?thanks 

Hi All,Does Commvault support Media Agent and Commserve on Orcal Cloud. if yes, please provide system requirements fo MA on OCI. Regards,Rahul Raina

Hey all,  I wanted to ask if anyone knows how commvault calculates when the maglib becomes full The infomartion is in the report Storage Utilization Capacity Used Space Free Space Free Space (%) Size on Disk Date to be Full Application Size Current Month Change Current Month Change (%) Health Status 79.95TB 68.39TB 11.56TB 14.46 67.31TB Apr 22 2023 337.53TB 1.45 TB 2.15 Good

Ola pessoalTenho uma dúvida sobre o período de retenção.Tenho um Plano com o seguinte Período de Retenção.Período de cópia instantânea 1 dia Primária 15 diasMas os backups não envelhecem.O que é necessário para envelhecer os backups e respeitar o período de retenção? 

Hello,I would like to know how to find Front End Terabytes size of my backups.I see there is Chargeback report in Metrics Reporting which could do the job, but it shows nothing (no idea why): There is no data available for this report. Verify if one or more successful backup jobs were run on any of the registered CommCells. I tried Backup job summary report, which shows Application Size and I can filter it to only full backups, but some of fulls are backed up twice a week, some once, so result could not be perfect. Commvault 11.24.72Regards,Mateusz

Hi,We want to backup Oracle.Oracle Server freezes when I start the backup job.I reduced the stream size to 1 and set the deduplication and compression on the media agent side, but it didn't resolve.Oracle Version: 19.15OS: Ora Linux 7.9Thanks.

 My ProblemI attempting to create virtual machine pseudo client, but in order to do that I need to provide the subclient id, in order to do that I have to find the subclient that the vm would populate to via it’s discovery rules.My Question to YOU My question then is there a query or api to find a subclient by it’s content?I seriously doubt it exists, but if not can you point me to a table that defines subclient content. Thanks.Chris. 

Hi,I’m wondering if it is possible to archive DFS files. One approach would be to backup DFS as a network share, but then the recall process would not be as transparent as archive on normal file server, so that’’s not my first choice. It seems like a better solution would be to just install Driver for File Archiver on every DFS node and archive files from one of them, but that way there is no HA in case archiving node is down. Since I cannot find anything in the documentation regarding DFS archive I’m not even sure if that is a supported solution. I’m just guessing here.Can anyone advice what would be the best approach here? 

What is the process to delete backup jobs for a specific server that were created by a VMware virtual server subclient?  In some cases I may want to manually age out some jobs.  Some of these jobs may be in cloud archive.  Will this free up storage?

Hi Team, Does Commvault can replicate kubernetes application like Vmware, HyperV LiveSync replication ?Like from one of the cluster to another cluster ? 

got empty field environment in Command Center Dashboard.Any ideas. Already reset iis tomcat and MongoDB.

Hey champs, Any one have any experience of priority between Network Gateways? There should be a setting priority=1 in FwConfig.txtWould that work well to set in VSA servers in a VMware cluster to spans over 2 datacenters to prioritize the traffic to the closest Network Gateway where all backup infrastructure is behind those proxies? RegardsDaniel

Hey guys,We want to know if its possible to backup/restore a Paas Oracle Database instance on Commvault. We are reading the documentation and found this about Configuring Connectivity to the <CommServe> Computer Using a Network Gateway. Are we in the correct path to do this? https://documentation.commvault.com/2022e/expert/100715_getting_started_with_oracle_paas.htmlTks!

Is anyone using a data domain (we are using a 6900). its attached to a Windows media agent using Boostfs. Its new and we started doing backups about two weeks. All the backups completed successfully. Then we tried to do a tape aux copy and started gettiing a couple data verification errors some of the jobs. Id like to compare settings with someone because i can’t figure out whats causing it.

Hi all, I have a DAG cluster and it has 7 TB data. Backup job complate 1 day about. Restore jobs duration time worse than backup jobs duration time(1.5 day about). How can I reduse this times(Backup and restore but restore important than backup)? I tried increase stream number but its not working.

1

Hi: I’ve searched the content here and could not find an answer, sorry if this has been discussed previously. I’m interested in the possible actions after ransomware detection capabilities state that some files are malware. How do you “clean the backups” from attacking files that could be lurking around for some time?Is there an automated way, or should the admin do a manual search and delete? Thanks! JP

Hello all,I have a, what I think is a pretty straight forward question, from one of my customers’ Security guys regarding Service Accounts and the storing of the passwords.As an MSP we do not hold the Service Account credentials and they are entered over screenshares for SQL, Oracle etc, however, the question arose surrounding the storing of the Service Account passwords in the CSDB.Are the passwords hashed when stored or encrypted in any way in the CSDB? And if required, are the Service Account passwords recoverable?Thanks in advanced for any responses.

After building out a server and attempting to add it into commvault, I’m running into error flags. This is what I get within EVMgrS log. 10344 3308  12/06 09:50:21 ### ERROR: CvFwClient::connect(): Connect to <IP Address>:8400 failed: Connection timed out10344 3308  12/06 09:50:46 ### ERROR: CvFwClient::connect(): Failed to find tunnel to <server>10344 3308  12/06 09:51:07 ### ERROR: CvFwClient::connect(): Connect to <IP address>:8400 failed: Connection timed out10344 3308  12/06 09:51:07 ### LibConfigAppClientProp::onMsgPreconfigureClient() - Failure in ConfigurePreImagedClient.Check for CvInstallManager.log10344 3308  12/06 09:51:08 ### LibConfigAppClientProp::onMsgPreconfigureClient() - Registration of Client:[] is failed.10344 3308  12/06 09:51:08 ### operateEntityClientProperties() - Unable to register client10344 248c  12/06 09:51:21 ### CWorkQueueAdmin::ProcessEndJobRequest() - Received request for job end token with parameters : [<?xml version="1.0" encodin

Hi all,our task is to implement Quantum ActiveVault feature in the Commvault environment. ActiveVault should  create a special room (for the tapes) inside the tape library, that is not visible for any (backup) application. According to me, in CV we should adjust schedule policy or create VaultTracker policy, that moves full tapes to I/E (and then to defined export location). Once the tape is in the I/E slot, the quantum tape library can mark this tape as part of special room and the tape looks like it is outside from CV point of view. Then, once data are aged, an administrator has to manually move tapes to I/E by clicking in the GUI environment of the tape library. The thing is, how to find out, which tapes should be moved back to library since they are aged.I think, it is necessary to have Due back for reuse policy type, isnt it? So, firstly run a report to find tapes for return, secondly move manually tapes in management console of the library and lastly run VaultTracker policy? Am I

Good dayCommvault people,I have a customer who’s asking if we can enable two-factor authentication for the Admin account. My first answer would be no, as it is your only backdoor account, if there is a disaster and you need to restore anything.I also looked at the documentation and they mention enabling it for the CommCell which is for everyone, but does that include the built-in Admin account?Many thanks in advance for clarifications.Carl

Hello Guys,I have searched in the Commvault 11.28 documentation for the VMware reqirements regarding the 3 VM "replication" solutions, LiveSync, LiveSync Direct and LiveSync I/O without success.I need to know for LiveSync:- Which VMware versions are supported- Which VMware Edition is required- Which VMware components have to be installedI need to know for LiveSync Direct:- Which VMware versions are supported- Which VMware Edition is required- Which VMware components have to be installedI need to know for LiveSync I/O:- Which VMware versions are supported- Which VMware Edition is required- Which VMware components have to be installedI would be glad to get any info where to find these VMware requirements. 

Hello the community, Since last week, i’m trying to download the last plateform release with the last HPk.When i download from the commserv i have an error with a .py which haven’t the good checksum\SP28_4489590_R1081\Windows\ThirdParty\Python\x64\Lib\installpythonmodules.py] has different checksum [1362643267] than the expected one [1248360684]. I also try to made a package from the installer on my computer and kaspersky have detected a virus in a file : Nom: UDS:DangerousObject.Multi.GenericExactitude: ExactementNiveau de menace: ÉlevéType d'objet: FichierNom de l'objet: CvEdgeMonitor.exeChemin de l'objet: ...\Downloads\Commvault_Maintenance_11_28_32_WinX64\BinaryPayload\CvEdgeMonitor.exe.zip//SHA256: A869B4A2B2559E00A2D773D7FA987AC0DBF0653506EA6667791AAC21949919F5MD5: F0D0133E1735F5F48A9BC00CF6857403Raison: Protection Cloud Is there someone else with this problems ?