Commvault Cloud Topics

Hi, I’m struggling to understand the managed disk space feature. As I understand it will keep data on disk longer than retention requirements if there’s enough space on the disk library.But does that go for all storage policies? For our normal storage policies using deduplication then the managed disk space is not active in the retention tab. And it’s not possible to activate. So does that mean that all jobs in this storage policy is not affected by the managed disk space feature? Or will jobs still be affected? Meaning that we might have old backup images on disk that actually should have been pruned?Ideally I would like to ditch this feature to be fully in control of what is on disk as I don’t like the idea of having some data on disk underneath the hood or so to say. But as I understand it’s not possible to disable the feature as that’s how the data aging process works. But as much as possible I would like to limit the amount of extra backup images lingering around.

Hi Team, When we have multiple libraries associated with a GDP, then how can we identify which library is holding the ‘pending delete records’ and ‘Data size to be freed’. Thanks,Harshavardhan.

Hi all!  From time to time one (randomly) of our six VSAs stop during backup and is marked as “Invalid” in VMWare.  Here is the error on VMWare side :  And the result is that I have to remove the VSA from Inventory then add it again so I can detach .vmdk from other VMs before I can restart the VSA : Any idea about what could be the cause? 

Hi, I came into work and noticed dozens of jobs in a waiting state due to the mount path not having enough free space.  I am aware that we need to add more storage and we are going to, but in the interim I tried lowering the reserve space from 6TB to 2TB.so that the jobs can finish, and I also see what can be cleared.  It’s not letting me change it.  It will only go to 5960 GB.  I currently have a ticket in with CV. 221017-401. Is there a way to fix this?

Will Commvault agent identify any filesystem corruption, when it tries to backup a unix filesystem or just ignore it and move to next filesystem ?

The web console was created to solve a number of issues imposed by the Java console.It also slots right into the paradigm of web and rest api communication. That said the early console was… bad… like really bad.But over the years it has gotten better and it keeps getting better.So my suggestion for people who are new to commvault is to use the webconsole as it is intended to replace the java gui, the Java GUI has to drag along the all the cruft from the inception of the product, making it so that some things don’t even make any logical sense as presented in the Java GUI, also many new features simply do not get back ported to the java GUI. At one point, the Webconsole was a poor substitute for the Java GUI, but I would strongly suggest that you foster the habit of using the web console. There will always be the graybeards that stick to the old ways, and while there are definite benefits to doing but there are also downsides, th

Join @Jeff Crum, Commvault’s Senior Director of Product Marketing, for a video tour of the key updates bundled into Commvault Platform Release 2022E – our annual Long-Term Support (LTS) release. This video provides a high-level overview of the features in this release and the value they bring to Commvault environments.  You can also read about the new features in the related blog post:Keep an eye on this space for future updates!

https://documentation.commvault.com/v11/essential/125353_rest_api_get_virtual_machines.htmlGET <webservice>/VM operation give us the  list of virtual machinesit gives almost all the info about the VM, like latest backupjobid, vmsize, the virtualization client info, subclientid, clientid etc. Instead of listing all VMs’ i want this info for a specific VM, how shall i fiilter out the info for a VM in this API operation. 2 methods that i tried are, but this isn’t giving me complete info GET <webservice>/VM?Search=vmStatusInfoList.client.clientName%3Acontains%3Axpath:{/workflow/inputs/source_vm}&GET <webservice>/VM?Sea

I have a job running AppAware backups for a SQL server that supports one of our applications.  The server admin team asked me to backup two additional servers for the application at the same time as the SQL server. I tried adding them to the existing job but I get an error because SQL is not installed on the two new servers. The message says “App aware backup is skipped for Virtual machine, VM backup completed successfully”. So the servers are being backed up (I believe) but the error message is causing our operations team some heartburn. I thought there was an additional setting that could be added to ignore the AppAware error and suppress the message from the Backup Summary report. Does anything like that exist?  Running 11.26.36.  Thank you!

What report can I run show deconfigured SQL agents from the java console ?  

Hello.We have configured a plan to run a Full backup once a week, and Incremental Tuesday through Friday. However the Incremental backup is running all the time and not for the time we schedule. Here is the RPO configuration. Could you please help us guys ?    

I am creating a partitioned DDB with two media agents. What interface of the media agent should i Add? I have dedicated NIC available.Do in need ta add the IP-address of the media agent?  What happens if i leave it to default?  I have implemented this in the past but I cannot remember this part. 

CommServe LogJob StuckJob AttemptsDR Configthe backup of DR was completed with error and in the above images all job related info​​​

Hi Guys,I’ m trying to use Bare Metal Recovery. When we open the Desktop with a 1-Touch iso, it stays in the "Installing software onto the RAM drive" stage. Although we tried several times on 2 different Desktops, it remains at the same stage. We waited about 24 hours. Any chance of seeing the log files, or any idea? 

Hello All, We have a custom need of performing frequent backup for every 10 mins once to secure some critical information . The jobs are setup and running , but only one job runs per subclient hence only 1 active jobs but a lot of queued jobs in the queue.  Is there a way to handle this or suggestions to overcome the queued jobs ? Commvault version used is V11.24.60 , where backup are store on HPE apollo Hyperscale X ref architecture.  

how to do a commvault migration from VCF3 to VCF4 ?

I want to grant two staff from the internal security at my employer access to see the “Unusual file activity”  information (under “Monitoring” within the Command Center) and have added them with the “View All” privilege.  They can access the page but don’t see any information there.  The should see: But they actually see: Is there a way to grant them view access without granting total root / superuser / god-like access?Ken

My administrative Job Summary Report has started to show:ERROR CODE [34:53]: CommServeDR: Destination Directory [\\<sever_216>\D$\DR_Dump_Prod] does not exist or is inaccessibleSource: <server_57>, Process: commserveDRWhen I check <server_216>, I see there’s lots of disk space and that the D:\DR_Dump_Prod folder exists and has several folders named SET_99999 with the most recent folder being 2 days old.  Does anyone know how to check what’s gone wrong?Ken 

Hello, I do a Windows backup with file system agentI created a C:\Temp folder and a file test.fileI made a default backup using the the default subclient. When I brwose to restore the file, the Temp Folder is empty, is it excluded by default ? If yes, how to enable it ! Thanks !  

Hi Team,I need to revoke vm license, Could you please help me. Please provide screenshot or steps.   

NEW features and enhancements are here! In this release, we're excited to announce a number of new Metallic innovations including our expanded support for OCI and Azure VMs. And for even more information on recent Metallic releases, join our Metallic Community Live Webinar on October 27th where our experts give a deep dive look into the latest enhancements to the Metallic platform. We hope to see you there!   October 11, 2022 Release Recap:      New Features Expanded OCI Support  Plan Deletion Authorization  Consistent Backups for Azure VM        New Enhancements Server Plan Simplification   Metallic Enhancements for Azure VMs  Additional d

indexcache directory almost fullIt doesn't clean up to the set value so i would indexcache delete manually how can i do?

What is the Unix group we need to use to install sybase commvault agent on Sybase server. 

Restoring From 12c RAC to 19C RAC , but in restore the Destination client is not showing .. 

Question:I am not able to change the job results drive from H to G.G:\Program Files\Commvault\ContentStore\JobResultsThe error i receive is   Do I have to add the full path Program Files\Commvault\ContentStore\JobResults or can I just set the job results directory to G:\