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Hello, The Incremental backup runs log over the weekend causing the Synthetic backup to fail to start.  How do I set the Synthetic backup to queue until the incremental backup completes?  Thank you.  

 but [dmz_ap1] commvault services online.so i restart services. then it’s status normalI must restart every morning. What's the cause? 

Hi  The latest version of PostgreSQL is now 15 - Can i not backup Postgres 14 databases with commvault? I currently have 30+ AWS Aurora Postgres clusters all running Postgres 14.  (version 14 has been out for more than a year)Mike

Hi our security team are complaining about microsoft.net core 2* eol installed on our cs server.We have now upgraded our cs environment to sp11.24 which should switch over to microsoft.net core 3*. So what i wonder is if its safe to uninstall the old microsoft.net 2* versions?

Hi there,in our case it is not possible to import tapes back from the outside location to the library. It seems, that Commvault is not aware of putting tapes to I/E ports. Is there any setting, that handles importing of the tapes? Indeed, it is strange, because opposite direction - when exporting the tapes to the outside location via I/E is working fine. On the tape library we can see that a tape was put to I/E slot to be imported, but Commvault cant recognize it. All tries were done with empty tapes.Do you have any idea how to investigate the issue further? 

Wanted to upgrade software to newest one. Many MediaAgents and Windows Servers installed it sucessfully, just one server of them not. I always get this error:Error Code: [68:514]Description: Install/Upgrade job failed as installer could not execute WMI query. Please fix the WMI and resubmit the jobSource: vie50, Process: DistributeSoftwareGoogle did not help me at all, perhaps some of you know this problem? Is there really a problem with the WMI of this server, never had any problems though. Thanks!

Hi,We've noticed that when snapshot exist on VM we have performance issue. Backup of VM which normally takes 5 minutes  could takes more than 5 hours. Sometimes it can takes 24 h and failed. When we have changed transport mode from SAN/Hot Add to NDB then backup takes 10 minutes. Is that normal when other manually created snapshot already exist? Is it limitation of VADP API?  Is there any recommendation and best practices for VADP backup?Regards,Lukasz

Hello guys,I’m trying to run a restore from a Mongo Standalone backup, but I’m stuck in this error. Could you please help me?Tks!  

Hi ,Any leads or reference to backup dynamic 365 with Commvault ? environment - Commvault Complete thanks

Hi, I ve noticed one thing about index server ports. The customer reported me that one of his index servers not working. He has two instances of index server. Instance001 is using port 20010, Instance002 is using 20000. Instance001 service didn’t start. I ve noticed that process of instance002 datacube.exe is listening on that port. There is also 20000 port used for datacube.exe process for instance002 - that’s correct.So I am assuming that index server is also using some dynamic ports. When I ve stopped instance002 then I was able to start instance001, then  restarted instanced002. After that both instances were running: instance001 was using port 20010 - correct, instance002 was using 20000 -correct and 20020. I didn’t find anything about that in documentation. Looks like sometimes it needs additional ports and it checks if its free. If not it check portnumber+10 etc. I am not sure about that. Is it possible to set up range of ports for index server? Regards,Lukasz

Hi,I am using the commvault tool first time and I have added my window machine in commcell, now I am going to install the agent on that machine but getting the below error, Failed to install Base Package. Failed to access the remote registry. I am using Windows 10 OS there is no AD this system on the workgroup network and the machine was on the Azure portal.username is: workgroup\commvault For more information please find the screenshotAlso how I can download agent software from commcell and install it manually on window and Linux machine

Good day allI guess this question is two-fold and I’ve not really been able to find a way this can be done using a Plan.We’re running SQL Plans that backup the DB’s in the traditional Full/Diff/TLOG format.We have 1 SQL instance that mustn’t have it’s TLOGS backed up. My assumption is that it would need to go into it’s own Plan with TLOG slider switched off?The second portion to this same instance is that the backups of the various DB’s don’t happen at the same time due to their size?Is it possible to configure an instance that a DB will not start backing up until the prior one is complete and they keep cascading in this manner.I understand you could create multiple sub-clients within each instance and assign different schedules. However, this would potentially mean that if a DB finishes sooner than the next one is scheduled to start, there’s an unused portion of the backup window. Conversely if one schedule overruns into the next, then we have 2 jobs running which we’re trying to avoi

Hi Is it possible (as the original author) to edit a post already submittedeg to change any typos etc

ibm i backup is going into pending at scan phase

Hi All,Has anybody worked on bringing in the Commvault maglib status and tape media usage status to Grafana dashboard? Is there anyway to showcase the usage trend and capacity reporting based on maglib utilization and publish in Grafana?Possibly if we can take the real time data from Commvault then we can pretty much show this metric in Grafana. Any leads?

Good Morning at all, someone know something about Grafana and if it is possible to connect this add-in to the Commvault infrastructure? Thanks

Hi all I wanted to get some opinions on the links visible to the general internet user.I’m getting a few customers asking for access to the Expert links. My understanding (correct me if I’m wrong) is that it’s for Commvault Partners and Vendors only?If this is the case, could the Expert link be removed from a general user’s view as it’s an awkward to conversation to have where a customer feels they should have access it? When a partner signs in, they’d see the full documentation suite.What are the thoughts on this?Regards,Mauro

As our company is growing and we want to connect customers from other countries, how can we connect customers who use Azure AD instead of Microsoft AD ? Is there any documentation for this ?

Hello Team, Can we able to create a multiple storage pools for the single Three nodes HSX X cluster? 

Hello, we have many VSA backup jobs running and are now planning to change the names of the VMs on VCenter side. Currently these are only with the name in Vcenter and that should be changed to the FQDN of the VMs. Now my question would be if the change to the FQDN could affect the VSA backups or if we have to consider something.Kind RegardsThomas

but [dmz_ap1] commvault services online.so i restart services. then it’s status normalI must restart every morning. What's the cause?

Hi,one Question for Enable horizontal scaling of DDB.Did I need the Baseline Space on the Storage after activation or did he convert the old DDB?Thx!

We were able to configure the sql backups on certain machines, by stopping the services, putting the gmsa account on the CVD service (following this : https://documentation.commvault.com/2022e/expert/138465_using_group_managed_service_accounts_for_sql_server_agent.html )for some machine, we restart the services and we get the windows error.I saw clearly in the event viewer the error, but since it’s a gmsa account I don’t know the password, so I can’t correct it manually.I had to go back to regular account to have the backups running , again…Anyone had a similar issue?thxGilles from the Montreal area 

Hello Community  Issue: I’m trying to schedule mssql db clone via Command center, and there is no such option.Looking to clone db via CV API or Sending QCommands as a API Json request  Tried:While manually creating mssql db clone via command/admin center, noticed there is a Json Post Request Payload for instance clone.  Search in CV BOL, and nothing but how to View DB Clone via .py scripthttps://documentation.commvault.com/11.24/essential/45532_samples_for_developer_sdk_for_python.html#viewing-instant-clones  Questions:the db clone has a payload request, from where I can find the related Post Request Syntax (example:  'http://<webserver>:port/SearchSvc/CVWebService.svc/databases/Action_XXX/clones_XXX') for mssql DB clone, thanks OrSending QCommands as a API Json request  CV Syntax example is for XML and I want to make it work for Json.Can I use ‘inputRequestJson’ to get Json Request Payload that shows in above screenshot? https://documentation.commvault.com/2022e/essential/48618_

I received a request to backup and restore Kubernetes applications using the Application iData Agent. In my case a MongoDB and only individual collections should be able to be restored, for example. The BOL allows backups of Kubernetes apps to be application-consistent only. Why isn't there a way to backup App Aware on Kubernetes? Is there perhaps a feature planned for future versions?