failed to backup the SQL database files during vss backup .one of the database on the client is failed in the backup.thank you
Hello everyone,I need help with the following error.When I tried to run my Aux Copy it failed with error [13:138] then I added some additional settings in the MediaAgent so the error disappeared and when the job started again I got another error [62:1243]. below the two errors .Error Code: [13:138] Description: Error occurred while processing chunk [3884774] in media [V_1028949], at the time of error in library [SP_B7_EndPoint_01] and mount path [[MediaAG7] /data], for storage policy [EndPoint] copy [synchronous copy] MediaAgent [madr03]: Backup Job [296892]. Unable to setup the copy pipeline. Please check connectivity between Source MA [MediaAG7] and Destination MA [madr03]. Source: MediaAG7, Process: CVJobReplicatorODS Error occurred while processing chunk [3884772] in media [V_1036778], at the time of error in library [SP_B7_EndPoint_01] and mount path [[MediaAG7] /data], for storage policy [EndPoint] copy [synchronous copy] MediaAgent [madr05]: Backup Job [296892]. Unable to setup
Hi team,Getting the below error even though the Subclient has been deleted: What are the right steps to get a mount path removed and its associated Storage pool and policy deleted?When I tried to delete it from the Storage pools, got the below error: on reviewing the logs, found the below entries:
Hello,I’m curious if anyone has encountered the issue of decoding the status codes for vms and other api endpoints for protection status. For example:"vmStatus": 1 I know these typically are 1-6 but could commvault support provide a mapping for each of these to help us determine what this means for protection status? Also, if it differs for vm clients to db clients, what should I expect from those as well? PS - I did see this topic /webconsole/api/v2/MediaAgents status and offlineReason codes and it was close to what I was looking for but this was for MediaAgents where I’m specifically concerned with VMs and DBs
Recently our system administrator have changed the root password of one of the linux servers. the readiness status of the server becomes [Not Ready] with message is [Communication failure between Client xxx.xxx.xxx.xxx and the MediaAgent xxxx.xxx.com. Error returned is:Connection failed. What could be the reason behind this issue? is it network related issue or root password changing issue?
Hi,the customer wants to backup some clients through a gateway. We did the configuration of gateway client and network topology.The main problem is that the customer wants only Commserve to communicate with clients through proxy. Backup was failing because there was no communication to media agent as the customer picked only myCommserve group in the network topology. So we did share paths from media agent to the Commserve. It was still failing because the client couldn’t reach DDB on media agent. So then we have changed deduplication from ‘On Client’ to ‘on Media Agent’. Now the buckup is running but never ends. It stucked on 25%. Can we configure backup through a proxy but allow only Commserve to communicate with the client by using share mount paths to Commserve?If not is there any other way to meet customers requirements? Regards,Lukasz
Hello i have a error with : Cannot get information index drom previous backup when backup VM Any ideas for solve this case?
Hello all, As of now, we do not have override data paths as a supported functionality for Log files at the sub-client level. Any plans of CV implementing this in the future? Thanks,Sukanksha
Hi Team, I have an issue with an intended Unix client install.Filesystem agent only. We unfortunately have port 8400 occupied by other software, so I need to install to a different port.However, I don’t see where i can over-ride 8400 with my intended port. And for whatever reason, I can no longer find detailed instructions on the Unix\Linux install process.I’m not a Unix admin, so probably like quite a few of us, it would be helpful if there was more detail on available options. Bottom line, can someone advise how, or where I can provide a different port during a local install (I have a Unix tech available to assist). Thanks
Hi Everyone,Currently we are making traditional backups from HS to HS (Primary - Secondary Copy).We added an extra Cloud Library as AGC location as mentioned in the picture below.GoalThe AGC NEEDS to finish within 24 hours contains File System + SQL Agents that were backed up from the last 24 hours on the Disk Libraries.ObservationFrom the {Secondary to AGC} it seems that new bckjobs are not picked up after the aux copy started.Example: If bckjob 1-4 contains 10TB of data, commvault waits until these ones are finished and then will pick up the next bckjobs while some Media Agents in the Cloud Library are doing less work.ConclusionThe {Secondary to AGC} takes to much time (+/- 48 hours), after the Full Backups are finished in the weekends on the Disk Libraries. It does NOT meet the requirements.Questions1. Are my observations correct if yes, how to tune it?2. Any other options to meet the requirements?
So we utilize qlogin to execute various scripts, but at times members of our backup team run into an issue where they see this error message if someone is currently logged in: Error 0x23f: Another user to the same commserver has already logged in, please logout from that and then retry. Instead of running a qlogout -all command, is there an easy way to verify who the currently logged in user is?
Hello,Is there any possibility to change the content of email invitation which users received with the link to the command center to install the laptop agent?
Hi Team,I am seeing the below contents of the bucket inside a pool, apart from the data job of a VM backup to S3 Object cloud library.Can somebody please explain what all they would be ? Big Data apps and Index data ?
So, I have a single storage policy with a copy that has data aging (turned on) and basic retention after 1096 days, 1 cycle. The copy writes to tapes.Based on this chart: Identifying Media Icons (commvault.com) the tapes are ageing and then being flagged as “Aged Media” and then eventually (I guess) “Aged Retired Media”. and it seems like from there, the tapes are not showing (in the individual tape status) they are unusable (full, broken, etc), just they seem to sit there and not be used any more, and they are empty (0 bytes showing, view→ contents = no contents shown).I’ve never done it, but it looks like I can manually click on the tape and right click → options → mark media reuseable and it will… mark it as completely free and useable again (or does it still tie it to the storage policy that wrote to it)? I’m not sure if this is the “recommended” way to do it, or if there was a way to automatically flag these (like when aged makes it 0 bytes) so it makes it re-useable again when
I had a remote sight with with bandwidth issues recently upgraded. Will I need to restart the jobs copying to that sight in order to take advantage of the bandwidth throttling options being set back to automatic?
configured new My sql db backup on server but getting below :Error Code: [87:48]Description: Failed to contact MySQL Server. Please check that the given instance properties to contact MySQL server are valid and the database server is running and accepting connections.Please suggest how to fix this issue.
Hi guys,How to restore a VMware virtual machine to a previous date? Could you help me, please?
Hi together,In Veeam, there is a feature called "Secure Backup" which is a service for DRP audits (backups recoverability is tested). Does anyone know this feature and can tell me if there is a similar function in CommVault?I have not found one yet (Version 11.24.94).thanks in advance for your answers and best regards Pascal
Hello Is there a way to tell Commvault that the “Full” database backup in a plan should be a real Full, and not an Differential backup.I know that I can add an additional Full backup, but I want the default full backup to be a true Full Backup
Have a customer who configured NDMP with FSXn. Backups complete but are slow. While attempting to find documentation related to this process I came across this preso from CPR2023 where its explicitly stated we dont support NDMP. BOL also doesnt show NDMP as supported yet the customer has this functioning at least successfully. So question is, do we are dont we support NDMP for FSXn?Link with supported agents showing CIFS and NFS but not NDMP.https://documentation.commvault.com/2023e/expert/157291_supported_agents_for_amazon_fsx_for_netapp_ontap.html
Hi Team,There is some difference/changes observed on Average Q&I Time across Partitions in last 3 days:71,112 µs (3555%).Can someone please suggest and explain on above is this normal or abnormal attached screenshot.
Hi I also have a problem with NETAWEBFEST machine backup (DMZ).It gives me the error present in the screenshot.I need some help
What are the benefits and drawback of enabling WORM functionality ? Can we enable WORM for tape policy?
Hello,is there an easy way to find out copies in storage policies that are not scheduled? It is easy to find clients with “No schedule” but this option is not available for auxcopies.Thank you., Regards,Thomas
Hello, I’d like to ask for your advice. Do you know of a way to determine which network is used by the backups running in the environment? To give you some background - we have the general - PRODUCTION - network and the BACKUP network set up in the environment. All servers are connected to the general / PRODUCTION network. And most servers are connected to the BACKUP network. But sometimes there are some connection problems - the BACKUP network can be inaccessible for some servers. In such a situation they could be using the general / PRODUCTION network - which is what we wouldn’t want them to do. I know we can verify what network is used by a backup looking into the backup job logs. But this would be close to impossible to do it for the whole environment. Maybe you know, or have heard of a way to determine which network was / is used by the backups running in the environment? I’d be grateful for any suggestions :) Thanks and regards, Tomasz
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