failed main upgrade phase commvault while performing upgrade
Is the any reason for the NDMP Properties button to be greyed out on a netapp that was added to array managment? I am able to take a snap backup, when the back copy runs I get the following messageError Code: [39:28]Description: Please enter NDMP credentials for client:[myNetapp].Source: cvcs2, Process: NasBackup However, the NDMP Properties button is greyed out so I cannot add the credentials there.
I have a customer with a deprecated Commvault environment that’s on V11 SP10. They no longer use the environment and want to recover Mailbox Classic Data.I’m seeing a strange issue, where I cannot recover multiple mail messages (and by default entire mailboxes) if there are attachments in the mail. If I recover messages with no attachment, then I can recover them into a PST file.The error I see is:Looking at the logs, the restore job is trying to reference a DDB ID that isn’t available under Storage Resources. I suspect it may have been deleted at some point (the system has been inactive for a few years).The active DDB’s are all online and accessible.My understanding is that a DDB isn’t required for a recovery operation, but it seems to be causing issues with mails that contain attachments. I configured the MA (which also hosts the DDB’s) to be the target for the PST recovery to avoid any impact on their Production environment and new backup solution, so recoveries are ‘local’. Is the
Hello to all,Because is not clear for me in documentation, I would like to find if Commvault (not Metallic) support:In-flight encryption At rest encryptionThank you in advance,Nikos
Hello, TeamI am having the issue below while installing fresh commserve.Failed to install PythonModules(PythonModules) with error code 0x80070001.We have ensure patches are up to date and all?Can you suggest what the issue could be?
I have backup data with a retention of one month; what will happen to my backup data or what is the next procedure to bear in mind or take into consideration, if my retention is ending or about to end?
Hi Folks, I have a customer with Ex Server and ExArchiving in place who started migrating EXMB to ExangeOnline. Stubrecall works after MailBox migration to ExOnline. Question is, is there an elegant way to recall all the messages from the Archiv into the ExOnline Mailboxes?Any hint is very appreciatedThanksThomas
Hello Commvault, we have been working with Commvault and Catalys HPE for 2 months since before we used Data Protector from Microfocus and Veeam. At first the performance was incredible but as the backups continued we noticed that the backup and restore speed dropped noticeably, reaching the point of restoring VMware VMs over SAN at a speed of 50GB/hour which is extremely slow. I reviewed the documentation provided by Commvault and also by HPE and the only strange thing I noticed is that the number of objects we had in the catalys stores when we used Data Protect or Veeam were from 2000 to 5000 and now with Commvault their stores store more of 40,000 objects and this does not affect the performance. I see that 30% are index objects that run at 1 pm. Please have any suggestions and if you have had a similar problem before.
I think the answer’s probably no, but I feel like I need to ask this anyway:We recently discovered that a content filter was missed on one subclient while configuring the Commvault agent on a database server, which caused the file system agent to back up an extra ~1.5TB of non-deduped data nightly for several months. New nightly backups shrank considerably after we caught the oversight and set the appropriate filter, but not before Commvault wrote around 120TB of redundant Oracle database backups to disk that won’t begin to age out until sometime next year.I know we can go in and manually expire those jobs to immediately free up space on our long term storage, but is there a way to apply the content filter to that subclient retroactively so that we can expire the just the 120TB or so that should have been excluded from the start, while keeping everything else?
Here is a problem we are having with media agents at one location. We are seeing backups and restores with wildly different performance for any gateway installed on a Nutanix cluster. An adjacent older VMware cluster has no problems. The two clusters share the same 1G Internet pipe at a colo. We have another Nutanix cluster at a different location that has pretty decent performance consistently. We cannot find any one thing that might explain the behavior, and the poor and inconsistent performance makes managing the platform very difficult at that site. We would like to understand why the gateway running on the older cluster (HPE servers and EMC storage) which runs on 1G interconnects, is orders of magnitude faster than some of the gateways running the new Nutanix cluster (HPE DX-380’s) with 10G interconnects. Running ordinary uploads and downloads on any of the Nutanix-hosted gateways is fast, as expected. So, it doesn’t seem to be Internet, or hardware related. It smells as
Hello All,Greetings for the day!We have running Physical windows cluster with commvault 11:24:116 version. The issue is during the SQL upgrade from the full media kit only active got upgraded from 2104 to 2016 but passive node still in 2014. Please share steps for manual upgrade on passive node. Step1: Take the export Dump from SQL and DR backup from CVStep2: Run the Select @@version on active node to collect the SQL version and SPStep3: Download the SQL binaryStep4: Execute the setup.exe for upgradeStep5: Test Fail over from active into passiveRegardsRobert
Hello,we have configured O365 mailbackups to one of our virtual machine disks which would be almost full in few weeks from now.We don’t want to shorten retention period (it’s 1 year and its our policy to keep it this long) so we would like to ask if its possible to somehow distribute/divide backups to separate disks? Or easiest way would be to attach new disk and reconfigure backup location (backup destination in plan settings)?
Hi,is there any plans to support vSphere 8 Update 1 ? I can see in documentation that only vSphere 8 is supported. Regards,Lukas
We have a scenario where the following occurs, managed by a popular scheduling application on a server somewhere1 - Scheduling app logs in to the application server (VM) active node and stops <application_service>2 - Scheduling app kicks off maintenance tasks take place on the Active Node with the application stopped3 - Scheduling app runs PS Script to tell Commvault via our CV “API Server” home brew with Web Console and other components installed to take VM backup of the app Active node with services stopped4 - once backup done, sends result back to PS script and if 0 (success) then the script restarts the application service on the active nodeProblem - This is all unnecessarily complicated by the presence of the ‘homebrew CV API server’ which was built and has no docs.I need a better, aka simpler, way. If the VM subclient cold run pre-post scripts, perfect, but it cannot. Any suggestions please? With details. Thanks
Estou tendo problema no Commvault para realizar o backup Auxiliary Copy sempre apresenta esse erro abaixo alguem ja teve esse problema e sabe como posso resover? I'm having problems with Commvault when performing the backup. Auxiliary Copy always shows this error below. Has anyone had this problem and knows how I can solve it? Error Code: [13:138]Description: Error occurred while processing chunk [1111336] in media [V_504103], at the time of error in library [Pool_Disk_VMs_Definitivo] and mount path [[xxx_bkp01] C:\Commvault_Pool_Disk_VMs_Definitivo], for storage policy [Policy_Pool_Disk_VMs_Definitivo] copy [Copia-Fita-Definitiva-Manual] MediaAgent [xxx_bkp01]: Backup Job [603097]. Encountered an I/O error while performing the operation.
Hi Team,In our Infra we have facing one issue in commvault backup solution,Our Commvault backup infra having 3 media agent, while running the auxillary copy backup jobs it will take only one media agent for both source and destination.Some times all the auxillary copy jobs are hang state and failed the jobs, and every time we need to reboot the media agent then only auxillary jobs are work, I am looking for any solution and suggestions for this above case.
Hi allI’m having the same issue as discussed in the below conversation but my setup is a little bit different. I am using a NAS clientinstead of a file system agent. Some of the sub-clients are greyed out and I see this is because the OnePass check box was checked (Archiving is not set). On unchecking it, the ‘Full’ backup option is still greyed out.This only applies to the sub-clients that had the OnePass checkbox enabled.There is another NAs client configured to the same shares which handles the Archiving jobs, but don’t think this would cause the issue as I can run Fulls on the unchecked sub-clients.There is no option to set ‘Object Based Retention on this type of backup configuration, so not sure what else could be causing this issue?
Hi,I have a question, how i can create custom report job summary on the command center When i custom always see error update permission was denied on the object ArchMediaSize database HistoryDB, schema dbo. I login on command center with Account administrator. Any ideas?
Hello community,I hope somebody can help me working around a problem we will have for some time.We have an Azure based Media Agent which is very short on memory. It will take some weeks before we can expand it but, in the meanwhile, Commvault processes restart and the DDBBackup often fails.Is there any way to reduce the memory used by CV processes, even slowing down a little bit the backups? I mean something like reducing the readers or similar. Thanks a lotGaetano
Hi Team, when we are trying to change the impersonate user, it is giving unknown error. any help will be great.
Hello All!Our company already installed and using dell ecs s3 storage on prem.Is it possible, to setup a backup solution with hyperscaleX, to backup namespaces or some backets in specific namespace? Thank you, Daniel
Hi everyone, my team has 6 full-time data protection specialists that administer our large CommVault (CV) environment (plus 12 storage admins - PowerMax, PowerStore, Unity, NetApp, etc.). I’m looking for a full-time senior to join the team but it’s hard to find people who have senior experience. Our team switched over from Networker, NetBackup and others to CV about 3+ yrs ago. We’ve done all the CV education training, but it’s really not enough. I’m curious if anyone has recommendations for increasing our team’s knowledge and skills. I’m referring mainly to standard backup & recovery, IntelliSnap, database agents, etc.FYI - we backup Windows (2016+), HP-UX, AIX, Solaris, AIX, Linux, etc., Oracle, SQL, Iris, & other databases and no cloud to speak of. We run about 570k jobs a month with 99.83% success, on 4300 VMs & 500 servers in CV using all disk-based backup targets. We have 35PB of storage we manage, of which a portion of that is protected with CV. Your insights are app
we need to change commvault ,sql and DB installation path from C drive to d Drive , what is recommended way
Hi Commvault Team, The Application-Aware Backup is supported for the Microsoft Azure stack hub? Thanks,Amr
All,The VM based backup of my Access nodes with VSA installed is failing with the backup trying to access the ESXi host over port 902 for NBD backup instead of Hot Add. These same Access Nodes are used to sucessfully perform backup and restores of other VM’s on the Hypervisors using Hot Add but fail their own backup using the same method. They are using same storage policy as the other VM’s and even triggering a single VM backup of one of the 2 of them fails with the same issue. Can VSA (Access Nodes) be backed up by VSA through themselves OR do I need to deploy IDA agent and back them up that way?
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