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Self-Hosted Q&A

Ask and answer questions about your self-managed and on-prem software

  • 4,696 Topics
  • 20,559 Replies

4696 Topics

S
Commvault Certified Expert
SSchmidtCommvault Certified Expert
asked in Self-Hosted Q&A

Sharepoint Online Backup

Hi All, since 2 Days we are getting a lot of tickets from customers regarding the sharepoint online backup: Error code: [27:364]Description: Failed to validate any of the configured Azure Apps against the SharePoint Tenant Admin site. 1) Please verify the SharePoint Tenant Admin Url. 2) Please check the credentials and permissions for the configured apps. 3) Please ensure Custom App authentication is enabled on the SharePoint tenant. The verify works and the apps shown as registratded but under service accounts i have an issue is there an known issue ? 

6
S
Vaulter
10 hours ago
A
Bit
AleAleBit
asked in Self-Hosted Q&A

Restoring database instancje (pg, mysql) using cvpysdk in python

hello :),I want to restore an instance of my database using Python.I'm trying to use the cvpysdk library.I can use:https://github.com/Commvault/cvpysdk>>> job = subclient.restore_out_of_place(client, destination_path, paths, overwrite, restore_data_and_acl)should I use another way?brk2

2
A
Bit
12 hours ago
M
Byte
MauroByte
asked in Self-Hosted Q&A

Cluster/Node report information

Good dayIf you have a pseudo client setup (MondoDB) with the nodes listed in the configuration, is it possible to generate a report against that pseudo client which will then show the list of nodes that form part of it?A customer is interested in this type of information so that it can be pulled into a 3rd part report.

1
H
Vaulter
12 hours ago
A
Byte
ak2Byte
asked in Self-Hosted Q&A

CommVault M365 OnPrem - Exchange Online Index Status

Hi Community,how can I update the index status of the Exchange Online Agent?I have currently an Index status of April 10.  When I initiate a mailbox restore, only mails up to April 10 are displayed.  Is it possible to refresh manually the Index Status from the Exchange Online Agent? best regards,Andreas

2
A
Byte
13 hours ago
R
Byte
Rahul NairByte
asked in Self-Hosted Q&A

Query to get Retain Until date of any client

I am trying to create a workflow to retire/delete clients for which retain until date is already met but it still exists in storage and console.  I am looking to get a query wherein i can get retain until date of any client which i look for. Could someone help me with the query to get retain until date of client.  

8
H
Vaulter
13 hours ago
M
Byte
Magnus FrøysethByte
asked in Self-Hosted Q&A

Exchange online backup fails. possible Corrupt index?

Hello, I have a problem with our exchange online backup.  When i start a new backup job, the job get an error:Error Code: [82:229]Description: The job is pending because: The remote end hi-back-ms02 has closed network connection unexpectedlySource: hi-back-ma06, Process: cvd This job is still running, but the streams stops one by one with error: Agent [hi-back-ms01_Remote4] ended prematurely due to []. Some relevant parts from the job log:5300  4760  05/07 14:08:25 1679359 Servant    Remote Stream Allocation request for [14] streams of type [1] received. Request Identifier [Global\1679359_3048_1715083746_WAIT$Global\1679359_3048_1715102172_SHM]. Client [hi-back-ms01]5300  2fec  05/07 14:08:37 1679359 Resource Alloc Obj Sending resource allocation response. Successfully allocated [14] of [14] streams. Request Identifier [Global\1679359_3048_1715083746_WAIT$Global\1679359_3048_1715102172_SHM].5300  24c0  05/07 14:09:04 1679359 Scheduler  Set pending cause [The job is pending because: The

4
G
Bit
16 hours ago
M
Matin
asked in Self-Hosted Q&A

Best Practice to backup VMs & File-level for both Windows and Linux

Hello Commvault Community, We are running 11.32.35, right now we have around 70 VMs with Windows and Linux operating systems. We also have a single Media Agent running RHEL.To backup Windows-based VMs, do we need to deploy Windows MA or can we leverage it with existing RHEL MA? Then what about the VSA, is it also has to be windows-based? Please suggest.

2
M
18 hours ago
B
Byte
Ben Van DoorsselaereByte
asked in Self-Hosted Q&A

monthly backup | first weekend vs. first Saturday + first Sunday

I am trying to find a solution in the scheduler to keep my monthly backups in one weekend.At the moment my monthly backups are configured to run the first Saturday and the first Sunday, but these two days aren’t always in the same weekend.How do I adapt the scheduler to select the monthly fulls from the same weekend?

2
B
Byte
19 hours ago
G
Byte
GrzegorzByte
asked in Self-Hosted Q&A

File System sizes checks

Hello all!I am wondering if there is a way to check “storage” on servers, which are a part of backup in Commvault.Reason: In our company - we as a backup team does not have direct access to hosts, and sometimes it took ages to find someone responsible for server to do some checks…Quesion:If there is File System agent installed on server - is there a way to check things like “total size, consumed space, free space”? On both Linux and Windows machines?It would help us a lot, especially while restoring out of place DBs.I am asking because i have found that Oracle agent is doing some checks while preparing restore:I have like thousands of ideas how it could improve our quality of work...Any ideas?Thanks! 

2
Erase4ndReuseMedia
Byte
1 day ago
S
Bit
Sergio Silva NOSBit
asked in Self-Hosted Q&A

Command

Hi everyone,I would like to know if there is a list of operations that are only possible from the CommCell Console instead of the Command Center/Web Console.Best regards,Sergio Silva

5
Erase4ndReuseMedia
Byte
1 day ago
B
Byte
BolliniByte
asked in Self-Hosted Q&A

IBM Domino autodiscover in multiple folders

Hello! At this page ther’s a:Configuring Folder Based Auto Discoverymeaning that, every databases under a specific folder, will be backupped using a naming <folder>\**Is it correct using a simple \** to treat the same for every folders under the ‘root’ partition in the Domino instance?Thank you.

3
B
Byte
1 day ago
G
Byte
GrzegorzByte
asked in Self-Hosted Q&A

1-Touch restore problem Linux

Hello all, While trying to start 1-Touch restore from FS backup of RedHat 8.8 we are having this issue after first stage of restore: Does anyone know what might cause this problem?

3
G
Byte
1 day ago
P
Commvault Certified Expert
PawelCommvault Certified Expert
asked in Self-Hosted Q&A

Migrating SharePoint On-Premise Data to an Office 365 Site

Hello;I would like to restore on-prem sharepoint data to Office 365 with steps from documenatation but I have this messages and I am stuc,.  https://documentation.commvault.com/2023e/expert/creating_office_365_backup_set_for_sharepoint.htmlWhat is the correct procedure?

0
P
Commvault Certified Expert
1 day ago
A
Byte
ariel_b
asked in Self-Hosted Q&A

backup teams in commvault 11.28

Hello ,I want to backup teams(chats) in my environment and I looked in the documentationand I can not understand what does it mean :The request from my customer is only to backup chats of each user.also in the documentation I saw that I can not backup personal chats:it would be great if you can explain it  Thank you very much.

0
A
Byte
1 day ago
No special characters
Byte
No special charactersByte
asked in Self-Hosted Q&A

Commvault 11.32.47 - File system backup trying to back up "old" folders?

Customer contacted us saying they saw a File system backup job “Completed with errors”.Found in job history details that 5-6 objects failed due to “access is denied”.I mentioned this to the customer, and it appears the failed objects are folders that were deleted 3 days ago.I guess Commvault is running some kind of indexing before a backup job starts(?), but I don’t know why it still “sees” the deleted folders during indexing or backup..?Can I force update the index somehow? Is this even caused by a problem with index?(Since the folders were deleted there has been 2 Completed with errors with reference to the same folders. I suspect the backup today will be the same..)

2
No special characters
Byte
2 days ago
Henke
Byte
HenkeByte
asked in Self-Hosted Q&A

Worm copies cycles

HelloWe have worm enabled copies. The retention is 10 days and 1 cycle.Now we have a server that is decomissioned and backups have expiered after 20 days, so we are cleaning up the stg copies. But coming to the worm copy we can’t get rid of it due to that we can’t manually delete a job from it. As it is now it seems the backup jobs will be in there forever.I know we can do the process for unlocking the worm setting via support.Is there a best practicies regarding worm enabled copies in the respect of cycles?Am I right to assumethat, If we would set the cycles to 0 the job would prune off correctly?BRHenke

5
Henke
Byte
2 days ago
H
Bit
Hans Vonk Van WijnenBit
asked in Self-Hosted Q&A

Migrate Commvault on-premisse solution to Azure

Hi everyone,  We have Commvault version 11 sp16 running on-premisse with 150TB as backup data. We would like to move this solution to Azure.Can anyone help me with some steps/direction how to achieve this?Thank you. Naveed

3
J
Vaulter
2 days ago
A
Byte
ariel_b
asked in Self-Hosted Q&A

one drive backup - files that files with error code : 503

Hello I received this error code in one drive backup , I did not find any reason in the logs of this job,this is the message that I see in the command center about the job: Do you know what the cause of the failure is?Thank you .

0
A
Byte
2 days ago
D
Byte
DimitriByte
asked in Self-Hosted Q&A

Restore File & SQL DB directly in a Azure Blob

Hello. We would like to restore some files and SQL DB backups nightly directly into a Azure Blob. I know that I can schedule this type of restores. (latest backup & advanced restore options for SQL)But:Is it possible to restore directly into a Azure Blob? (Destination: azure blob)(aux copy will not do the job, as I need the data in the native / non-commvault format in the cloud)

4
D
Byte
2 days ago
A
Bit
AnandKBit
posted in Self-Hosted Q&A

Backup data migration from Avamar to Commvault

Hi Team, Just want to check, the current Avamar backup data will migrate to Commvault ?The backup data is available FS, DB & VM’s.   

0
A
Bit
2 days ago
Erase4ndReuseMedia
Byte
Erase4ndReuseMediaByte
asked in Self-Hosted Q&A

HyperScale 1.5 Reference Architecture - Upgrade OS to RHEL 8.x

With RHEL 7 will approaching End of Maintenance, is there / will there be an option to upgrade existing HyperScale 1.5 Reference Architecture deployments to RHEL 8.x?

3
Erase4ndReuseMedia
Byte
3 days ago
M
Bit
Markc99Bit
asked in Self-Hosted Q&A

How do I make set retention on a specific server?

Greetings, we would like to keep a copy of a couple servers past our default local retention period. How do I go about doing that in the CommCell Console?

2
M
Bit
3 days ago
M
Mohamed Nabil
asked in Self-Hosted Q&A

Assign data classification Plan for Threat Scan

When trying to assign any data classification plan with our clients it shows this error??Someone please can help? (PlanID-[Number] is marked incomplete. No entity can be associated to the plan) NB: There is no missing setting related to this plan or any new plan with the same error.   

2
M
3 days ago
E
Byte
Egor SkepkoByte
asked in Self-Hosted Q&A

FS Agent taking to long

Hello, I have some issue with finishing on time with FS Agent backup, the widow time is 6 hours. Till 2 weeks ago i had no probleem with scanning and then starting backup., but now the scan taking to long and then starting of backup taking to long aswell.  Here is some logs of last failed backup. The backup staerting at 2AM, the scan finished at 5AM, there is 3 hour more to take the backup and 8 am the job wil be killed because of run time.  The amount of files is not really changed

17
E
Byte
3 days ago
R
Bit
Richard_RVIBit
asked in Self-Hosted Q&A

Disaster Recovery Backup at 95% for a week

Disaster Recovery Backup was all running well. Now there’s a job that has been running for a week, stuck at 95% and I can’t kill the job.The ‘Reason for job delay’ is:Error Code: [19:2198]Description: Copying of Disaster recovery files to staging location is in progress.Source: cvrvi01-cv, Process: JobManager There’s plenty of space on the local drive where the DR backups are saved. Permissions haven’t been changed.Any ideas on how to find out what’s blocking the job from finishing or alternatively how to kill the job so subsequent jobs can run without having to wait for this one to finish?

4
J
Vaulter
3 days ago

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