Virtualization and Containers

Hello All, We have recently observed that as soon as the Hyper-V VSA backups were triggering the hosts were randomly rebooting. While going through the windows event logs, we observed there were multiple error messages getting logged during the backup window:  An error was detected on device \Device\Harddisk14\DR385 during a paging operation. The shadow copies of volume \\?\Volume{20628861-0000-0000-0000-100000000000} were aborted during detection because a critical control file could not be opened. Filter Manager failed to attach to volume '\Device\HarddiskVolume26'.  This volume will be unavailable for filtering until a reboot.  The final status was 0xC03A001C. The IO operation at logical block address 0x800 for Disk 8 (PDO name: \Device\000000d2) was retried. The Volumes and Harddisk drives that were reported in these logs were not local to the hosts, these were the VHDX files being mounted during backups. Automount on these hosts was enabled. The paging error led us into thin

Hi Guys, I am creating the RHEV pseudo-client with the Customer.We have noticed that during creating RHEV pseudo-client, Commvault uses port 80 (http) to comunicate with RHEV Manager. Port 80 (http) is blocked by the firewall. They use only https (port 443) in the environment due to some safety restrictions. Is any way to force Commvault (VSA) to use port 443 during creating RHEV pseudo-client? Rgds,Kamil

Hello everyone, is there any way to restore a VMware VM on Red Hat virtualization or Proxmox? It's probably not natively supported, but does anyone have any experience with it? Thanks a lot!Jan

I see that we have a utility “CVVMwareSnapshotUtil” to remove snapshots for VMware VM’s.Reviewed the below documentation link but it talks about Only windows and we have Linux proxy machines so checking if this can be used for the same.Removing Virtual Machine Snapshots (commvault.com)

In our environments we install a restore-only agent on all systems and we use application discovery to deploy application agents automatically. This works pretty well and Commvault automatically starts creating backups through the attached server plan. But besides that the automatic appliation discovery installs and configures application agents it also activates and enabled the FS agent. In case you also use VSA level backups it results in a backup of the file-system being created twice and unwanted impact on application performance. So my question is pretty straightforward: can you prevent the FS agent becoming configured once application discovery pushes out the application agents? 

Hello Commvault Community,  I create a new topic because I don’t know if I will get an answer - it has already been resolved.Same topic as here, but for SP20:   There is a logon failure during configuring the Red Hat Virtualization pseudo client.Client proxy connects to olvm manager via http. The latest version of the manager doesn;t support such a connection. You have the opportunity to find out if such a patch is available for SP20 or if we need to write to Commvault support to write such a fix for SP20. Thanks&Regards,Kamil

Hi, I try to restore a VM out-of-place… The job goes into pending state…Log is full of messages like this…3056  10d0  11/02 09:53:19 1163367 11-# [DM_BASE    ] OpenForAioReadWithRcvry: Cannot open file [L:\Maglib01\RZ1DIR_05.31.2021_06.36\CV_MAGNETIC\V_15686\CHUNK_1346214\SFILE_CONTAINER_001] for reading. SysErr [0], QiErr [0xEC0203E1:{CDataServerFile::Open(4052)} + {DNFS::NfsFile::ConvertToMMError(2691)/MM.993-0xECCC0002:{DNFS::NfsFile::waitWorkCompletion(367)/ErrNo.2.(No such file or directory)-L:/Maglib01/RZ1DIR_05.31.2021_06.36/CV_MAGNETIC:/V_15686/CHUNK_1346214/SFILE_CONTAINER_001 NFSOP Error: NFS: Lookup of /V_15686/CHUNK_1346214/SFILE_CONTAINER_001 failed with NFS3ERR_NOENT(-2)}}]3056  10d0  11/02 09:53:19 1163367 11-# [DM_BASE    ] GetSfileInfo: OpenForAsyncRead failed for Sfile 1, Chunk [1, 15686, 1346214], NativeIO [0], Err [11], File [L:\Maglib01\RZ1DIR_05.31.2021_06.36\CV_MAGNETIC\V_15686\CHUNK_1346214\SFILE_CONTAINER_001]3056  10d0  11/02 09:53:19 1163367 11-# [DM_BASE   

1, we have more tag on Azure disk, when I backup Azure VM by Intellisnap, couldn’t see any tags on snapshot. How to inherit Azure disk tag on snapshot? 2, I restored one Azure VM, restore Azure VM inherit tag from source, but Azure Disk didn’t inherit tag from source disk, any chance to inherit automatically?

Dear Commvault community,I have a question about the extension of expiration of a VM.Our regular Plan has 30 days retention and we need to keep a VM for 3 addition months lets say.From Storage Policies Im able to find synthetic backup jobs and Im thinking to change Manual Retention End Time. But, Im not sure If this is enough in order to keep this VM image for 3 additional months.Please for your feedback,Nikos

Hi all!  From time to time one (randomly) of our six VSAs stop during backup and is marked as “Invalid” in VMWare.  Here is the error on VMWare side :  And the result is that I have to remove the VSA from Inventory then add it again so I can detach .vmdk from other VMs before I can restart the VSA : Any idea about what could be the cause? 

https://documentation.commvault.com/v11/essential/125353_rest_api_get_virtual_machines.htmlGET <webservice>/VM operation give us the  list of virtual machinesit gives almost all the info about the VM, like latest backupjobid, vmsize, the virtualization client info, subclientid, clientid etc. Instead of listing all VMs’ i want this info for a specific VM, how shall i fiilter out the info for a VM in this API operation. 2 methods that i tried are, but this isn’t giving me complete info GET <webservice>/VM?Search=vmStatusInfoList.client.clientName%3Acontains%3Axpath:{/workflow/inputs/source_vm}&GET <webservice>/VM?Search=vmStatusInfoList.vsaSubClientEntity.subclientName%3Acontains%3Axpath:{/workflow/inputs/source_vm}& but I’m not getting the complete info of that VM, i would like to retrieve the whole record info for a specific VM. Example:Sample response of Get VM========================="totalRecords":5,"pageNo":0,"errorMessage":"","errorCode":0,"pageSize":100,

I have a job running AppAware backups for a SQL server that supports one of our applications.  The server admin team asked me to backup two additional servers for the application at the same time as the SQL server. I tried adding them to the existing job but I get an error because SQL is not installed on the two new servers. The message says “App aware backup is skipped for Virtual machine, VM backup completed successfully”. So the servers are being backed up (I believe) but the error message is causing our operations team some heartburn. I thought there was an additional setting that could be added to ignore the AppAware error and suppress the message from the Backup Summary report. Does anything like that exist?  Running 11.26.36.  Thank you!

how to do a commvault migration from VCF3 to VCF4 ?

Hello Community After updating CV to 2022E we are no longer able to choose VMs and Templates when we restore Guest file and folders.The only thing we can choose when choosing restore to virtual machine is the VM Cluters.Some people get the source VM chosen by default others only get an empty box and is forced to browse for the VM.Any ideas as to how we can fix this?

HiI am trying to run a backup of a VM and snap copy of the data store i have added the Nimble array (think this has been done correctly but as the Intellisnap documentation is so poor not 100% sure it has been added correctly if honest) everytime it runs, it gets to 15% and then displays the following message. “ Error Code: [32:392]Description: Failed to map snapshot to host. : [VendorId [ATA ] for device [\\?\PhysicalDrive1] is not matching for Nimble and hence skipping this device.VendorId [ATA ] for device [\\?\PhysicalDrive2] is not matching for Nimble and hence skipping this device.VendorId [HPE ] for device [\\?\PhysicalDrive0] is not matching for Nimble and hence skipping this device.]Source: jupe, Process: vsbkp”searching the error code does not help as the only meaning full answers i get say about upgrading the index server to V2 (it is already at V2) and something about an AD server which this isn’t.ESX is 7.0.3Commvault is 11.24.7 windows MA 

We recently upgraded our Physical cluster to a Virtual Cluster.  In doing this we had to have the have the windows cluster with shared SCSI Bus for it to Failover.  We have no way to get around that.  CV does not back the VMs up with the following error.  “Virtual machine [Blah] is configured with shared virtual disks. Snapshot operations are not supported for shared disks. Use an in-guest agent to protect virtual machines with shared disks.”  I had opened a ticket with CV and they stated this is because the Snapshot can’t be created and recommended a Windows File System iDA.  My question is does anyone have any recommendations for a solution to get this cluster backed up, that is easy to restore onto our appliance in a Disaster situation?  I am guessing that would be an in-guest agent or the Windows File System iDA, but I honestly don’t know what that means or how to accomplish that.  Any suggestions would be great as we are hanging in the wind with these not getting backed up.  I wil

Hi :) If I set it to schedule automatically for my fulls at 30 day intervals, will the fulls of the VMs residing on the subclient run at the same time? If yes, what does automatic scheduling provide? Regards

Hi Guys, Is Commvault 11.24.34 compatibility with Vcenter 7.0 update 3?

Error Code: [82:156] Description: The job is pending because: The destination encountered an error while processing the data from the source. Source: com-v, Process: CVD

@Anthony.Hodges , I have the same issue with 11.24.7.  We have all the roles defined that was presented here and the documentation.You said the issue was on the AWS side.  Could you elaborate on that? ThanksChuck

Hi,My customer having issue with hyperv backup. There is a lot of vm with left snapshot/checkpoint after backup completed. Hence there is a lot of avhdx disk cause the storage full.Microsoft said that backup should be doing the merge/delete after backup completed. From my understanding it should be hyperv do the merge/delete since it is hyperv checkpoint, Commvault only give instruction for hyperv to delete/merge it.Anyway that we can do backup without checkpoint?

Hi All, we are running vsa backups ( vmware ) with indexv2 . During all synthfull backup jobs ( running every week ) we get for each vm an index restore job.  Operation Type: Index RestoreiDataAgent: CommServe ManagementJob Started From: Native Application InterfaceJob Started By: System The job restored 0 objects I checked alle index reports and health reports but found no error.  Do you have an idear what happend here ? 

Customer/Partner needs to migrate Oracle VM (OVM )  from Oracle VM to Vsphere ESXi. 1. Since Commvault doesn’t support cross platform conversion from OVM to Vsphere , can we take the full filesystem + system state backup of the OVM ( not vm image or intelligent snap ) and use virtualize me option to restore it to Vsphere ? 2.  When we use virtualize me option to take backup do I need to take one single full backup as a single Job, or can we take a Full backup earlier ( few days before ) and take a incremental backup on the  actual day of cut over and execute the restore. Does virtualize me supports a full + incremental backup taken by two separate backup job in different time to allow restoration . If yes this will help us to take a full backup earlier and use a quick incremental backup to reduce migration time at the actual cut over day.

Hi AllI have a central vCenter that manages multiple Sites, hosting their own ESX Servers, Storage and all. We operate a dedicated MediaAgent in each of these Sites as well as one or more VMs acting as vProxy/FileBrowseEnabler. So far Backups go entirely through the MediaAgents as they are the only ones able to communicate with vCenter to query Inventory and manage Snapshots. Now we would like to utilize the vProxy VMs as dedicated Worker Nodes, reading and processing vmdks and co. When I add them as access nodes they either are not used at all or cause errors as they cannot (and shall not) communicate with vCenter.We’d like to have the MediaAgent as Management Node only and the vProxies doing all the work. Devide and conquer in a way. Any way to specifically mark or lock down which tasks a certain Machine can execute on a given Subclient or Instance?Running FR24, considering upgrade to FR28 if that makes a difference.Thanks,Stefan

This is in reference to the Commvault Powershell module found here.  https://documentation.commvault.com/v11/essential/101892_commvault_powershell_module_reference.html I am successfully running the cmdlet  with an out of place restore but it only works in the same Cluster as the original backed up VM.  When I try to run the cmdlet and point to a remote cluster or host with…  Restore-CVVirtualMachine -Name $vm -ClientName $client -SubclientName $subclient -outofPlace -Requestbody $requestbody -OverwriteExisting -Confirm:$false.  I am guessing it fails withError Code: [91:79] Description: Unable to create a new virtual machine [testingvm-restore] on host [remoteesxihost.domain.corp] datastore [RemoteDS_02]. [The input arguments had entities that did not belong to the same datacenter.] Source: mediaagentname.domain.corp, Process: vsrst because some resources do not exist like the target VM network or some other localized thing that was backed up on the source VM. Where can I get more inf