🚀 (Updated) Proactive Advisory: Upcoming Microsoft Transition from Exchange Web Services (EWS) to G...
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We’re excited to introduce a new, tiered certification path in Readiverse Academy, designed to help Commvault learners build the skills you need to operate, secure, and recover with confidence. As Commvault Cloud environments continue to evolve, teams need clear, role-based learning paths that support real-world responsibilities — from platform administration and workload protection to cyber resilience and recovery readiness. The new Readiverse Academy certification structure gives learners a guided path from foundational knowledge to advanced cloud engineering expertise. This is not a reset. It is a clearer roadmap for what to learn next. What’s New The programme now includes four certification tiers: Commvault Cloud Practitioner – foundational platform and cyber resilience knowledge Commvault Cloud Specialist – expanded operational, workload, and security depth Commvault Cloud Professional – advanced recovery and workload expertise, including Cloud Rewind or Cleanroom Recovery
Readiverse Academy is launching a new Tech Talks webinar series designed to help customers learn from experts, hear practical insights, and deepen their resilience skills. These technical, practitioner-focused sessions bring together Commvault experts and experienced practitioners to share real-world guidance, lessons learned, and best practices you can apply in your own environment.The first session takes place on June 18, with additional webinars planned throughout the year. 2026 Tech Talks Schedule and Upcoming Sessions Date Topic Time (US ET except where specified) Registration Link 18 June 2026 Using Storage Accelerator to Optimize Cloud Backups 09:00 am Watch On DemandRecap 09 July 2026 Adopting Command Center for Console Users 09:00 am Watch On Demand 28 July 2026 Platform Release Webinars (July 2026): Commvault Cloud SaaS and LTS 11.44 9:30 AM GMT | 11 AM SGT | 1 PM EDT Customers/all end users 23 July 2026 Platform Release Webinars (July 2026): Co
Click Here to view the full webinar recording. Commvault PresentersBiswanath Das – Senior Technical Trainer Prasad Nara – Senior Manager of Development Webinar Recap As organizations continue moving workloads and data to the cloud, backup environments are growing in scale and complexity. The Storage Accelerator Tech Talk discusses challenges with traditional backup architectures, where MediaAgents act as the data mover between clients and cloud storage. This dependency on MediaAgents can create bottlenecks, increase resource utilization, extend backup and recovery windows, and add operational overhead as environments scale. The Tech Talk focuses on how Storage Accelerator changes the data path by allowing clients to write data directly to a configured cloud storage pool rather than sending backup traffic through a MediaAgent for data transfer operations. The MediaAgent remains active for metadata-related functions such as indexing and deduplication, but the client acts as the data
View the complete webinar on-demand. Commvault PresentersSam Curcuruto - Director, Product Marketing Dinesh Reddy - Director, Product Management Suzanne Klausner - Director, Global Enablement Recap & HighlightsThis webinar introduces the Commvault Cloud SaaS and 11.44 LTS platform release and explores how organizations are adapting to a world where data is more distributed, identities are more dynamic, and cyberattacks are moving faster than ever. Resilience is increasingly tied to an organization's ability to secure data, control identities, detect risk, and recover cleanly and confidently following disruption. Platform Release 11.44 reinforces Commvault's commitment to helping organizations move beyond traditional backup toward a unified approach to cyber resilience—enabling teams to protect, detect, recover, and restore with greater confidence in the age of AI. The session includes demos of new innovations around expanded Identity Resilience and Active Directory security cap
Updated advisory as of Aug. 19. 2026. We will continue to provide new updates and guidance as we get closer to the September Commvault release dates and Microsoft’s October milestone to begin the phased disablement of EWS. - Commvault Support & Community team As shared previously, Microsoft has announced the retirement of Exchange Web Services (EWS) in Exchange Online, with phased EWS disablement scheduled to begin on October 1, 2026.For our customers and partners backing up Microsoft 365 and Exchange Online in your environments, please review closely the following KB articles for current and detailed guidance about steps to take to maintain continuity in your Exchange Online backups as well as more background on Commvault’s plans for Microsoft Graph support. (New) Maintaining Exchange Web Services (EWS) access for Exchange Online before planned End of Life. This article describes steps to take to maintain EWS access for your Commvault backups during Microsoft's EWS phased retireme
We’re excited to announce that Commvault® Cloud Backup & Recovery for Microsoft Power Platform is now generally available (GA), starting with support for Power BI. This means you can now extend the same enterprise-grade data protection you already rely on to the Power Platform workloads supporting critical business operations.With this release, customers can protect business-critical assets such as reports through automated backups of Power BI workspace content, along with granular recovery for individual reports and folders – helping reduce downtime and minimize disruption caused by accidental deletion, corruption, or malicious activity. Key FeaturesAutomated, policy-based protection: Apply policy-driven backups across Power BI workspace assets, enabling consistent, scalable coverage without manual intervention. Rapid, granular recovery: Restore individual reports, folders to a specific point in time, avoiding manual rebuilds and helping minimize downtime and disruption. Isolated,
Web Console Deprecation – What Customers Need to Know Commvault is continuing its move toward a single, modern management experience through the Command Center. As part of this transition, the legacy Web Console has been officially deprecated and is no longer included by default in newer Commvault platform releases. This article explains what the deprecation means for you, when the Web Console may still be required, and how to request access if your environment depends on it. Why is the Web Console being deprecated? The Web Console is being retired as Commvault standardizes on the Command Center as its primary management and reporting interface. The Command Center provides equivalent or enhanced capabilities, improved security alignment, and is the strategic platform for all future feature development. Deprecation timeline • Version 11.38: Web Console interface marked as deprecated • Version 11.40: Web Console removed from the default installation media • Version 11.42 and later: Web
We’re pleased to share an important update to the Commvault documentation portal for Innovation release 11.42: a redesigned left-hand navigation panel that is now aligned with the structure of the Commvault Command Center interface.What’s ChangingIn the past, the organization of our documentation differed from the navigation experience within the product. This sometimes made it harder to move between the Command Center and supporting documentation.With this update, the documentation structure now mirrors the layout and logic of the Command Center. This creates a more intuitive and consistent experience when navigating between the product and its documentation.What This Means for YouEasier navigation between the Command Center and documentation Faster access to relevant information A more streamlined and consistent user experienceThis change is designed to help you find answers more quickly and reduce friction when using documentation alongside the product.We Value Your FeedbackAs you e
Our support ecosystem brings together skilled engineers, shared global knowledge, and continuous training. It also showcases the use of innovative technological advancements. One such innovation is Arlie, our AI-enabled support assistant.Arlie reads logs, identifies patterns, and surfaces insights before small issues turn into major problems, helping our engineers deliver faster, smarter resolutions. This lets the team focus more on understanding the customer’s situation and less on searching through raw data. Arlie is enabled for all SaaS customers by default in Command Center today and is available in Command Center starting with SP40 for software customers. Read more about enabling Arlie in the documentation here. You can also access it via arlie.commvault.com or through our Support portal. Having Arlie in our customers’ hands enables you to search for solutions directly without having to wait on Commvault. This can be a lifesaver while handling critical, time-sensitive issues. Arl
In today’s cloud-native world, your resilience depends on how fast you can bring entire environments—not just data—back to life after a disruption or attack. Cloud Rewind is helping organizations recover recovering full cloud environments, and in minutes not days.Check out the replay of our recent Customer Success webinar to hear insights and best practices from Nithya S, Manager – Customer Success for Commvault.In this webinar, Nithya covers a range of topics, including:Switching from runbooks to Recovery-as-Code to shrink RTO/RPO Agentless, automated infrastructure recovery—no scripting, no standby DR sites Protecting complex apps across regions, cloud accounts & platforms (AWS/Azure/GCP)Click here to view the webinar.
Have you ever meticulously restored an Azure SQL database from a .bacpac file, checked the job status, and breathed a sigh of relief when you saw "Success," only to be met with a wave of authentication failures and reports of orphaned users? It's a confusing and frustrating scenario. The portal says the operation was successful, the database is online, but your SQL logins and contained users are completely broken.This isn't a random glitch or a failed job that was misreported. It's a common situation that stems from the fundamental design of how Azure SQL Database handles users and logins during a .bacpac import. This article will demystify this behavior, explaining why it happens, why it's not a bug, and how a different authentication method sidesteps the problem entirely.--------------------------------------------------------------------------------1. Takeaway 1: The "Successful" Restore That Secretly Breaks Your SQL LoginsThe core of the problem is this: even when an Azure SQL Dat
Commvault is proud to announce our new designation as an ISC2 Authorized CPE Submitter Partner, recognizing our commitment to advancing cybersecurity knowledge and professional development.As an authorized submitter, Commvault can now report Continuing Professional Education (CPE) credits directly to ISC2 for participants who attend qualifying Commvault learning programs and events. This means professionals with certifications such as CISSP®, CCSP®, and SSCP® can automatically earn and track CPE credits through Commvault events without the need for manual submission. Empowering the Cybersecurity CommunityThrough this partnership, Commvault joins a select group of organizations authorized to deliver educational content aligned to ISC2’s domains, including:Security and risk management Cloud and network security Incident response and forensics Identity and access managementAttendees of Commvault webinars, workshops, events, and training courses will benefit from automatic credit reporting
Level Up Your Skills: Exciting New Courses and Catalogs Now Available! Hello!We’re thrilled to announce the release of our latest course catalogs designed to empower both our valued Customers and dedicated Partners. We firmly believe in continuous learning and providing you with the resources you need to excel and achieve your goals. Whether you’re looking to deepen your understanding of our products, expand your technical expertise, or improve your business capabilities, we have something new for you! For our Customers: We’ve curated a range of courses focused on maximizing your success with our offerings. These courses cover everything from foundational knowledge to advanced techniques, ensuring you can leverage our solutions to their fullest potential. For our Partners: We’ve developed updated training programs to equip you with the knowledge and skills to effectively represent and support our solutions. Stay ahead of the curve with courses covering the latest product updates, best
New portal shortcuts - click the link below based on your profile: CUSTOMERSPARTNERSWelcome to the Commvault Readiverse Academy, your new hub for learning and certifications! This FAQ document will guide you through the platform, answering common questions about access, exams, certifications, and more. We encourage you to explore the Readiverse Community forums (this space) further for the most up-to-date information and resources related to educational content. What is the Commvault Readiverse Academy? Accessing the Readiverse Academy Portal Partner Access and Partner University Transition Exams and Certifications Learning Resources and Content Support and Community What is the Commvault Readiverse Academy? The Readiverse Academy is Commvault's comprehensive learning platform, designed to empower our customers and partners with the knowledge and skills needed to be successful and resilient with Commvault solutions. As we continue to expand, the Readiverse will offer a wide range of re
Hello Community ! I have environment 11.32 that I want to upgrade to 11.40 ,can I backup servers 2012R2 or 2012 or 2008R2 that have agent of 11.32 on 11.40 environment? Thanks.
How can Commvault be configured to write backups to tape media? (Note: I have already added the tape and can see the drives and media; I have two drives and three tapes, as well as two backup plans. However, while one plan always succeeds, the second consistently results in errors [32:690] and [32:193].)
Hi guys,I’m currently evaluating / planning the migration from a Windows CommServe to a Linux CommServe.We are using a Fujitsu ETERNUS CS8000 virtual tape library with VJUK (generic SCSI library) emulation as Tape backend.The Workflow (Prefetch Tapes for Restore) provided by Commvault to prefetch media, that have been migrated from cache, is no longer working on Linux CommServe.The Command ManualPrefetchTapes.exe, that is called by the workflow on Windows, cannot be found in the Linux distribution.Can someone tell me where to get it ?Or is there a newer version of the prefetch workflow available, that does no longer use the external command to initiate the prefetch ?Currently running on V11.40.59BRKlaus
Hello,I have an issue with displaying some informations in command center.Some data like Commserve Name, Version oraz data about top 5 largest servers on dashboard displays xxxx instead of the real values.Do you guys have an idea what can be wrong here?Temporarly I have two commserve’s in live sync - old one on Windows and new one on Linux. The issue is present only when active commserve is a linux one (new one). I planned to reinstall this windows also and make both commserve’s on linux, but i’m not sure if this is a good idea doing it and having this issue.Thanks in advance for help.Regards,Mateusz
Hi Commvault experts! Two things I'd like to have confirmed: Firstly, am I right that laptop backup plan is basically incremental forever? As far as I understand it, the client only ever sends changes and full backups are created as synthetic fulls on the storage side, so the endpoint never uploads a full backup overthe network. Is that correct? Secondly, I'm not clear on how retention works once a secondary copy is added. In the laptop plan you set deleted item retention and file versions, but the storage policy behind the plan has its own copies with their own retention settings. So which one actually applies - does the plan drive retention for both copies, or does the plan only cover the primary copy while the secondary copy is governed by the storage policy copy settings?Related: is the auxiliary copy schedule independent of the plan's RPO, or is it tied to it in some way?Thanks!
So I started the Commvault Cloud Practitioner learning plan, and now I am on ‘Security and Compliance’ module.I don’t know if it’s related, but my issue did begin after I tried to watch the course on my mobile phone. I completed the ‘Securing Access: Control, Verification and Approval’ and ‘Protecting your data: Encryption, WORM and Audit Trail’, but their status remains ‘In Progress’. What can I do to resolve this?
how make the commvault write backup on tape media (note: actually i added the tape and i can see the drives and tape media and i have 2 drives and 3 tape media and i have 2 plans but one plan only that always is success job and the plan number 2 give me error [32:690] , [32:193] )
Hi there!In the retention settings for laptop plans you can set how long deleted items are kept, but what if there is a specific file that needs to be removed from the backups completely, so the retention rule doesn't apply to it at all?The use case could be a GDPR "right to be forgotten" request - the file is deleted from the laptop, but it also has to disappear from the backups.I found references to Erase Data by Browsing, but the documentation I came across is old and describes the CommCell Console. Is this available for laptop clients/plans, and where would I find it in Command Center? Does it need a separate license?Cheers!
I have a few questions regarding the documentation for testing IOPS for both the DDB disk (https://documentation.commvault.com/2024e/commcell-console/testing_iops_of_deduplication_database_disk_on_windows.html) and the Disk Library (https://documentation.commvault.com/2024e/commcell-console/testing_iops_for_disk_library_mount_path_with_iometer.html)The documentation states to run the IOMeter test “on the complete raw disk”, and “IOMeter allows allows physical disks to be selected only when there are no volumes on the disk”. Does this mean that the disk should not be formatted before running the IOMeter test? For the Disk Library, I am mounting a LUN from a SAN to the MediaAgent that is about 48 TB. What is the best way to test IOPS for this? I am guessing I will need to set the Maximum Disk Size, otherwise creating that huge iobw.tst file would take ages. Is the CVDiskPerf tool the preferred method testing Disk Library (like the above)? https://documentation.commvault.com/2024e/commcel
Hi!As Server 2016 will go out of support anyways within the next year, I consider proceeding the upgrade before, as 2019+ support larger cluster sizes than 64 kb which should drastrically improve file system defragmentation and by that HDD performance.The “wasted” should be less of a deal, as Commvault saves data in big chunks of 1+ GB anyways. I assume that Commvault does not have trouble with the cluster size (the storage part in documentation is generally pretty “thin” regarding file systems, best practices etc.).Sidenode: You should definitely add, that partitions/drives above 64 (actually more 63.5) TiB can’t be snapshotted with VSS, nor can chkdsk do anything on those. But the main question: Is there any problems to in-place upgrade Windows Server 2016 to 2025?It would be big pain to migrate all that data (we have one machine running all services/functions) to a new (pricy!) server as long as the hardware is still supported/maintained. I’ve read and old thread that recommended do
Hi AllI’m planning to migrate my commserve virtual machine to another new. More resources and a newer windows OS, using same name and ip address.I’m reading about the guidelines to follow in this documents.CommServe Hardware Refresh: Preparing the Old CommServe Computer for ShutdownInstalling the CommServe Server in a Windows Environment Not my first time, but the last was years ago… and the procedure always change a little.Commvault software version now is 11.24.144 and I downloaded 11.44 package setup My main question is whether I can make this version jump directly or if I need to install an intermediate version first.And the other question is if i can apply the license file i already use Thanks
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