Commvault Cloud Topics

Hello,Error: Failed to update storage policy copy. Cannot update copy with override retention when storage pool is using Storage WORM lock property set.It is only possible to add/remove associations when we remove the option of WORM storage lock?I know the procedure.@Commvault feedback: It is maybe better to make possible that we can add. (not remove). 

Need to delete folder from 800 clients?Same folder  location and name for all clients.

Have a nice day,the system displays an error:Error occurred while processing chunk [2790355] in media [V_26404], at the time of error in library [cvault01_dlib1] and mount path [[cvault01] J:\cvault01_dlib1], for storage policy [sp_standard] copy [aux_cvault01_tlib1] MediaAgent [cvault01]: Backup Job [184830]. The file or directory is corrupted and non-readable.The indicated path is accessible. Where should I look for the error?

Our devops team have a test that validates the commvault client group with below powershell command../qoperation execscript -sn GetClientGroup.sql -si cg=$group | Select-string -Pattern "^$(hostname)$"They execute that command inside the E:\\Program Files\\CommVault\\Simpana\\Base.The file 'GetClientGroup.sql' no longer seems to be in the E:\\Program Files\\CommVault\\Simpana\\Base folder. So our test is failing.Do you have any idea on how we can validate commvault client group via powershell or any other way.Thank you!! 

Hi All,I have completed the Professional Foundations course and Professional self paced course and received my Professional Badge. I also completed the Advance Configuration course and received the Advanced badge.My issue is that I am unable to see any of these in my Commvault learning dashboard and if I click on Detailed view, it says there is no matching Education Advantage account. Where can I see my Certifications to provide to my employer? Many thanks,Rich

We have large RDS SQL server in our environment and currently backup is not using multifile option and backup is very slow. I check the AWS documentation, it says that for large large database it support multifile backups.Importing and exporting SQL Server databases using native backup and restore - Amazon Relational Database Service Amazon S3 has a size limit of 5 TB per file. For native backups of larger databases, you can use multifile backup. example:Example of multifile backup exec msdb.dbo.rds_backup_database @source_db_name='mydatabase', @s3_arn_to_backup_to='arn:aws:s3:::mybucket/backup*.bak', @number_of_files=4; My question is Does Commvault

Is there any down time associated with performing a a ‘live recovery’ for a VM(s)?i.e.- complete a ‘live recovery’ job for VM1. During or afterwards, any negative affects or downtime on VM1? 

Hello Team,We are going to implement new Commvault backup solution.Currently the backup solution running VM's image backup and application like SQL, Oracle and Exchange is configured agent based.SQL DB -  Always-On & Failover cluster (both configuration is available). Going to new Commvault solution will use below mentioned configuration.Will take entire Image backup.  Will take image with application-aware backup also. For SQL Always-on what is the best practice will follow the VM's with application-aware (each SQL AG group will create job and include VM's in part of AG). What is the backup configuration of SQL using Windows failover VM's (is it supported application aware backup).  

I want to fetch the job details by  “job started by” and “job started from” job started by will give the admin/system who started the joband job started from will give started by schedule or manual or gui etc. Motive is to get the job details with the schedule details as well such that I can filter out only scheduled jobs excluding manually initiated jobs. Can someone please help me to get the details form csdb , I am not able to find which db and which table to search for these details.

anyone can help this,? im just editting restrct access for some user groups.. but its restrict for all i think.. can you explain me to recover access to command center ? 

https://documentation.commvault.com/2022e/expert/2822_mediaagent_system_requirements.html MediaAgent: System Requirement are outdated - for example for 11.32 (release 2023) there are informations from Updated Monday, July 11, 2022We need modern OS support like Ubuntu 22.04 listed in file system backup - https://documentation.commvault.com/2022e/essential/142272_system_requirements_for_linux.html 

Hello all,I have personal and shared folders on my file server. These folders contain different types of files. I want to archive files that haven't been accessed for 2 years by creating shortcuts, and I want to delete files that haven't been accessed for more than 4 years without creating shortcuts. I want to perform these actions across the entire file server, but I also want to exclude some subfolders where I may need to apply different policies based on user requests. How can i achieve this scenario? Any comment will be appreciated. 

Hello Commvault Community,  Is there any official list for "simOSid" for the SetVMOSInfo qscript?https://documentation.commvault.com/2023e/expert/setvmosinfo.html We don't know what the "simOSid" parameter is for. As I understand it will take some numerical value that isn’t described anywhere.We want to change a misrecognized OS for a virtual machine for oVirt. Thanks,Kamil 

Hello everyone,Have you automated or semi-automated the installation and uninstallation of SQL agents for several Windows hosts from a Commserv in FR24?Can you please tell me what is the best method?Great, thanks 😉

Hello,I have a VM that has a pass through PCi device configured (GPU).I need to backup this VM.As  snapshots cannot be taken and CV agent cannot be installed due to network restrictions, I thought of turning off the VM before backup.There I have a couple of questions:Which technology will the pre-script use: ssh to ESXi Host, Rest-API to Vcenter or Powercli from media agent?Where is the script hosted? On the VSA=mediaagent or on the ESX Host?Are there any examples available?. I did not find anything on the net.Thanks for the support 

Commvault client was installed on the new server and connectivity between Commcell and new server is working fine. Check Readiness on the the existing pseudo client is ok. However when connecting to the instance it is showing “unable to establish connectivity with these instance properties. instance properties validation failed. Please check DB credentials”. We have created the user in both System and Tenant DB's and given the below privilege's.Backup AdminCatalog ReadInifile AdminService AdminTrace AdminDATABASE BACKUP ADMINPlease advise on how to resolve this.

Hello Team,We want take backup of VM's from OVMM environment and then restore to KVM environment (with out any modification of VM's).Is it possible from Commvault backup solution. 

Hello Team,We want take backup of VM's from OVMM environment and then restore to KVM environment (with out any modification of VM's).Is it possible from Commvault backup solution. 

We have an ongoing issue spread to multiple of our media agents. The problem is manifesting randomly.Sometimes (rarely), during DDB backup we see multiple messages like this in event viewer:63224:CVODS.exe:Failed in acquiring the lock on file [C:\Program Files\Commvault\ContentStore\Log Files\PerformanceMetrics.log] Module [PerformanceMetrics] Error[0x80070306:{CQiLogger::LockLockfile(1403)} + {CQiLogger::LockLockfile(1397)/W32.774.(One or more errors occurred while processing the request. (ERROR_ERRORS_ENCOUNTERED.774))-Timed out acquiring mutex on Global\QiLogger_PerformanceMetrics}]48044:SIDB2.exe:Failed in acquiring the lock on file [C:\Program Files\Commvault\ContentStore\Log Files\PerformanceMetrics.log] Module [PerformanceMetrics] Error[0x80070306:{CQiLogger::LockLockfile(1403)} + {CQiLogger::LockLockfile(1397)/W32.774.(One or more errors occurred while processing the request. (ERROR_ERRORS_ENCOUNTERED.774))-Timed out acquiring mutex on Global\QiLog

Hi,we are on 11.20 and want to move the Analytics Index to a new location.According to https://documentation.commvault.com/commvault/v11_sp20/article?p=93146.htmwe need the Workflow IndexServerDirectoryMove but i cannot find it in the Store.We have an Workflow AnalyticsIndexDirectoryMove which is from 2015, but it generate an error about CoreID not found. Is the documentation wrong ?!?!Could someone send me the xml File of the Workflow ?!RegardsPeter 

Hi All, we are running 11.28.97 now we have 2 servers with windows file agent and we are getting vss problems: RROR CODE [17:176]: Failed to create VSS snapshot required to run system state backup. System state backup is skipped. VSS error [[0x80004005 2147500037] Unbekannter Fehler]. Please refer VSS Event logs for more details. After reboot the backup runs fine maybe 1 day maybe 3 days its different.  When we check the vss writer and provider status it looks fine. Also the windows eventlog did not show any problems. i also checked the hotfix lists without any hint. 

https://documentation.commvault.com/2022e/expert/files/offlinedocs/offlinedocs.zip

Hi Team,We have daily schedule for SQL restore and some times  SQL restoration job is going to pending state with below error. Could you please help on this. Query Result [Microsoft.SqlServer.Management.Common.ExecutionFailureException:A previous restore operation was interrupted and did not complete processing on file 'ENDR_MSS_DATA'. Either restore the backup set that was interrupted or restart the restore sequence. Problems were identified while planning for the RESTORE statement. Previous messages provide details. RESTORE DATABASE is terminating abnormally. An exception occurred while executing a Transact-SQL statement or batch.].Source: vmcwendrqdb03, Process: SQLRestore

Hihow can i identify which users impersonate to SQL backup for logshipping job?(Subclient - CvFailoverLogShipping) its suppose to be in the SQL the installed on the Comserve itself? if so, i can identify it? i want to switch the user that do this backup, i created a specific user that cannot lock...just need to configure it in SSMS :)Thanks

Dear All,  Our mails and attachments are archived via enterprise vault and it will leave a shortcut to open it. Somehow we lost all the shortcuts in our mailbox. Is it possible to restore enterprise vault shortcuts from Commvault exchange (DAG) backup?Please let me know. Thank you.  Best regards, Rajes