Commvault Cloud Topics

Hello everyone, We are running Commvault 11.28.72.Now we want to upgrade to 2023E. I'm trying to download the software via Commcell Console:Tools tab, Add/Remove Software > Download SoftwareThe download starts and then changes to pending with the following error: If I try to download 11.30 the same thing happens.When I upgraded the commcell console from 11.24 to 11.28 it al worked great.Anyone an idea of what to do?

 metallic server plan  creation , while creating plan we get option like this ,can someone tell what is the advance option does the VM full backup run on weekly, or is it only incremental ? if  i need daily incremental and weekly full can disable the advance option select only incremental save it and add one more in the same plan  

So Is Commvault Platform Release 2023 11.32??Why have two names of the same product?!?//Henke

Hello, we have deployed 2new windows 2019 machine and made a disaster recovery of the Commvault database using the recovery assisstant tool and also installed commvault on another host to build a livesync solution like we had before.The IP and the hostaname of the commserve host has been changed, but the name for the commserve client is the same. We installed failover packages on both primary and secondary machines as written in the documentation. The problem is, that now we have 4 clients in the failover assistant. How to get rid of the restored failover clients now? IF I delete them, the new sql clients will be also deleted as the IPs are the same?

I am in the process of deleting a Storage Pool that is a cloud library (library in question is on prem S3 Storage solution).This mirrors as closely as possible  process I followed with Global DDB’s, but this is my first deletion of a Storage Pool and want to be 100% sure I don’t leave any data on diskListed below are the steps I have run All dependent copies have been deleted and there are no copies associated with storage pool Data aging has run and there are no pending deletes, there has been a week since this was done. I have confirmed there are no jobs associated with the DDB’s When I view the DDB’s I see Application size is 0, size on disk shows blocks still remain but I assume this is the residual base line that will be deleted from disk after the Storage Pool is deleted.  

Does intellisnap work with encrypted volumes on a nimble SAN device? If so, how?

We are planned to powdered off the vCenter. before doing power it off planning to take decommissioned backup, please suggest can we take entire VMs hosted in the vCenter or all folders or only selecting vCenter. please suggest 

Hello good,I would like to know if there is any way to know the # data reader of each subclient configured in Virtual Machines backup, either through a report, query, etc.To determine the load of the storage libraries by subclient and their programming in order to avoid saturation of jobs and resources.Thank you,Regards.

Hellowe have purchased a license for 10 TB of snapshots. Yesterday we removed tons of snapshots from the arrays and no space was reclaimed at all. Today in the morning even more space was taken by snapshots than yesterday. We use intellisnap with vsphere and netapp. The license is full and we are getting alerts all the time. Any idea why this is happening or how we could fix this issue>? Comments: System has reached over 101 percent of the limit for [Snapshot] usage. Jobs may not run. Purchased quantity [10240]: consumed quantity [10360].

i am getting below alert , we are using latest 11.32 software package , i dont remember creating a SP for DDP in the past dedeployments , any idea     Invalid Storage Policy ID. Please verify Client[grb-srv-backup], Agent[File System], Instance[DefaultInstanceName], Backupset[defaultBackupSet], Subclient[DDBBackup] is associated to a valid Storage Policy.

Hi, is there a qcommand or similar function to remove Clients from a associated PLANS?

We have six Azure site, each site has 3 or 5 subscription, plan to do agentless backup for Azure VM in each site and each subscription, what is the best practice to deploy commvault server and VSA?

We have a client that wants to retain the backups we have but no longer have us do backups what are our options they currently have a 90 retention , basically we want to freeze time and just retain that 90 days, is that possible

I am looking to up the debug level so my cloud logs show more detail. I remeber in the past creating an empty file in the root of the media agents did this for windows media agents, is there a similar method for linux. I am wanting to see the curl errors and tls handshakes.

Hello community, I have a question regarding an error message from a DDB Verification job.Pleas see the error marked in red in the abstract of the logs:8120  1010  09/04 19:42:54 22835333 [Controller] Getting Chunks for Reader_1738120  1098  09/04 19:42:54 22835333 [Reader_171] Failed to get chunk integrity record from SIDB8120  1098  09/04 19:42:54 22835333 [Reader_171] Cannot process data for the chunk.8120  1098  09/04 19:42:54 22835333 41087620-# [DM_BASE    ] removeAllArchFilesMap(): Removing all the archive file ids from archive file map.8120  1098  09/04 19:42:54 22835333 [Reader_171] Discarding queued chunk list8120  1010  09/04 19:42:54 22835333 [Controller] Getting Chunks for Reader_173 Last ArchiveFileId [0] CommCellId [0] controller will wait for this call before proceeding to get next message for other workers I checked the documentation and the knowledge bas

A Metallic software update is now available for your Windows systems. We recommend you perform this upgrade before Sep 9, 2023, when Metallic will automatically update the software. A onetime system reboot is required to complete the upgrade of Microsoft Visual C++ 2015-2022 Redistributable (x64) – 14.36.32532 which is included in the Metallic software update. Click here for a demo to prepare your Windows System for the Metallic software update.FAQWhat happens if no updates are done? Backups will continue to operate. Which systems will be need this update and reboot? This applies to Windows systems with Metallic software in your datacenter or

Hello,i’m searching a way to automate commcell migrations operations for migrating LTO-5 tape metadata on a new Commcell in order to be able to restore.i didn’t find any REST API or qcommand to do this.is there a way to automate these actions or it’s only manual operations ?regards,Christophe

Medium basic query, but I'm new to Commvault, is it possible to make SQL queries to the Commvault server database?

Dear Community,  my customer wants to make a VMware san-mode backup from NetApp Filer with NVMe over FC. I can’t find anyting in the documentation. Is this supported? If not, when is this available?RegardsThomas 

We currently use IBM V5000 arrays for our Commvault backup target to land our deduped backups.  We are starting to review other options to see what other fast, cost effective options are out there.  I do prefer to use Fiber Channel connections, but open to options.   Since Commvault is really the brain in our scenario, the storage array does not really need any features, just good speed. What Vendor Storage arrays do you use?  Are you happy with it?  

We have a “file server” that is a MacOS 12 montery machine I have built 2 seperate custom installers and both fail at the end with no error output just an installation failed message. is there something special about MacOS 12 ? I notice here they do not have it listed:https://documentation.commvault.com/2022e/essential/142144_system_requirements_for_mac.html 

Hello all, Some doubt makes me ask some questions to community before acting please. I’ve never set such mssql backup. As i’m not a mssql expert, i’ll try to explain and understand as well as possible, so please be kind! I’ve a mssql failover cluster composed with 2 nodes.Only one node is active at the same time, and has the network share hosting the database mapped, not double mapped on passive during this.There is no special availability group (that’s mostly my point) I’ve experience in backuping an exchange dag, so i would suppose same backup configuration philosophy:Install mssql agent on both nodes, no config Create a virtual client “mssql ag client”But this is my doubt, when i select this, i’m asked for sql clients (ok, nodes), sql instances (ok, instances), but asked for availability group.I don’t have done now, i try to understand this before, so maybe

Hello, How can i check if big data apps clean running properly, because i see on the vm backup SP 142 big data apps jobs. We are using Inde V2 so the big data apps creating not on subclient level but on vm level?  For example here is the printscreen of out vm SP. There 139 jobs of big data. Now i want to know if the clean up working or not. We are using System Created for Index Backups that runs once a day. But i dont see the scheduler for clean up. How can i check it?    

We want to be able to restore all the data that we have archived for a customer back to the same server.  They have archiving setup in both FS and a NAS location.  They want to decommission archiving  I  can trigger a restore from the most recent synthetic fulll archive and restore all the data back to production servers; however just wanted to make sure it would completely replace all the stubs that were ever created on the source server.  I was reading through the documentation as as I understand the retention of the stubbed data only works on copies at the moment the storage policy sends data to local ma and one aux copy to another location and third one to tape; so hopefully the SP retention policy wont apply to the local MediaAgent.“ Retention is only considered for copies that contain the job. From <

Hi Team, Is there way to determine to see one of our client computer group license usage on commcell console or command center ?I checked some but didn’ t find any related. If doesnt have that would be great I think. Best Regards.