Commvault Cloud Topics

Good day allI guess this question is two-fold and I’ve not really been able to find a way this can be done using a Plan.We’re running SQL Plans that backup the DB’s in the traditional Full/Diff/TLOG format.We have 1 SQL instance that mustn’t have it’s TLOGS backed up. My assumption is that it would need to go into it’s own Plan with TLOG slider switched off?The second portion to this same instance is that the backups of the various DB’s don’t happen at the same time due to their size?Is it possible to configure an instance that a DB will not start backing up until the prior one is complete and they keep cascading in this manner.I understand you could create multiple sub-clients within each instance and assign different schedules. However, this would potentially mean that if a DB finishes sooner than the next one is scheduled to start, there’s an unused portion of the backup window. Conversely if one schedule overruns into the ne

Hi all I have a customer who’s dashboard doesn’t report on a number of fields. Running the reports for each component also brings up empty results, as expected.I had a look at the possibility of Branch Cache running as per another post here on a similar issue, but it isn’t installed.I staged the Commserve in my lab and reporting is correct.The customer is on FR11.21 and the lab version is FR11.28.xxI don’t think this would be a fix as I believe the issue has been around for some time.Below is the client view:  Below is the view in my lab:  

ibm i backup is going into pending at scan phase

Hi All,Has anybody worked on bringing in the Commvault maglib status and tape media usage status to Grafana dashboard? Is there anyway to showcase the usage trend and capacity reporting based on maglib utilization and publish in Grafana?Possibly if we can take the real time data from Commvault then we can pretty much show this metric in Grafana. Any leads?

Good Morning at all, someone know something about Grafana and if it is possible to connect this add-in to the Commvault infrastructure? Thanks

Hi all I wanted to get some opinions on the links visible to the general internet user.I’m getting a few customers asking for access to the Expert links. My understanding (correct me if I’m wrong) is that it’s for Commvault Partners and Vendors only?If this is the case, could the Expert link be removed from a general user’s view as it’s an awkward to conversation to have where a customer feels they should have access it? When a partner signs in, they’d see the full documentation suite.What are the thoughts on this?Regards,Mauro

As our company is growing and we want to connect customers from other countries, how can we connect customers who use Azure AD instead of Microsoft AD ? Is there any documentation for this ?

Hello Team, Can we able to create a multiple storage pools for the single Three nodes HSX X cluster? 

Hi,I'm setting up the new Linux (Red-Hat) MediaAgent right now and I have a "what would be better" question. Maybe someone would like to share experiences :) On this new MediaAgent I plan to create a new disk library. MediaAgent will have available resources via SAN from an array (several volumes of 8TB each). Is it better to do LVM on these volumes (create vgs, create lvols and finally create filesystem - for example ext4) or better to make a gpt (parted) partitions and create ext4 without creating vgs and lvols?I am very curious about your opinion what would be a better solution.greetings 

Hello, we have many VSA backup jobs running and are now planning to change the names of the VMs on VCenter side. Currently these are only with the name in Vcenter and that should be changed to the FQDN of the VMs. Now my question would be if the change to the FQDN could affect the VSA backups or if we have to consider something.Kind RegardsThomas

HII would like to update snmpd.conf file with list of commvault process ( for Commserve and MA & VSA). this is just for monitoring purpose. Is there any documentation on how to set these process with max and min values in snmpd.conf file. #COMMVAULT CommservecvlaunchdcvdQSDKTomcatcvmongodbCvMessageServiceCvWorkflowEnginecvfwdClMgrSCvMountdWebServerCoreEvMgrSJobMgrAppMgrSvcMediaManager#COMMVAULT Media Sever/VSAcvlaunchdcvdcvfwdClMgrSCvMountdIndexingService_cleanup  Thanks & RegardsLeena   

but [dmz_ap1] commvault services online.so i restart services. then it’s status normalI must restart every morning. What's the cause?

I am unable to manually enter the AMI ID in command center, whereas I am able to do the same from CommCell console. I followed the below links to define additional settings for restoring Marketplace AMI Ids.https://documentation.commvault.com/11.26/expert/145983_enabling_specific_ami_ids_for_restores_and_replication.html

Hello,I can't find the documentation, please, what are the steps required to install a backup of the sql database on the windows client?Thank you!Best regards,Elizabeta Krešo 

Hi,one Question for Enable horizontal scaling of DDB.Did I need the Baseline Space on the Storage after activation or did he convert the old DDB?Thx!

We were able to configure the sql backups on certain machines, by stopping the services, putting the gmsa account on the CVD service (following this : https://documentation.commvault.com/2022e/expert/138465_using_group_managed_service_accounts_for_sql_server_agent.html )for some machine, we restart the services and we get the windows error.I saw clearly in the event viewer the error, but since it’s a gmsa account I don’t know the password, so I can’t correct it manually.I had to go back to regular account to have the backups running , again…Anyone had a similar issue?thxGilles from the Montreal area 

Hi all ,i got tape problem- no active controller assigned  ,initializing device failed .in the library all good and work , the problem in the commvault .the write to storage work prefect  .full scan not working (library is not ready )after reset library got error message (initialzing device failed ) anyone got this problem  ? any suggestion  ? Best Regard,Dudi shaya

Hi, guys,I have a question, not long ago we had problems with a backup that could not be run during the day, it was run manually and crashed the environment, is there any way to lock the backup so it doesn't run manually at specific times

Hello Community  Issue: I’m trying to schedule mssql db clone via Command center, and there is no such option.Looking to clone db via CV API or Sending QCommands as a API Json request  Tried:While manually creating mssql db clone via command/admin center, noticed there is a Json Post Request Payload for instance clone.  Search in CV BOL, and nothing but how to View DB Clone via .py scripthttps://documentation.commvault.com/11.24/essential/45532_samples_for_developer_sdk_for_python.html#viewing-instant-clones  Questions:

I received a request to backup and restore Kubernetes applications using the Application iData Agent. In my case a MongoDB and only individual collections should be able to be restored, for example. The BOL allows backups of Kubernetes apps to be application-consistent only. Why isn't there a way to backup App Aware on Kubernetes? Is there perhaps a feature planned for future versions?

Hi, This question is for the workflow guys.We created a workflow which monitors certain running jobs, which is scheduled to start every day, in the workflow there is a condition which ends the workflow when there are no running jobs and a loop which executes every 5 minutes to check the status of the running jobs.In some cases, our jobs running jobs takes too long to complete, and we want to force our workflow to complete when reaching certain hours (For example 01:00 AM) even if there are still some running jobs. My question is, is there any way to make the workflow run for a defined interval of time ? Here are what I’m thinking of so far :Inside the workflow, before each iteration of the loop, check the time and if a certain time is reached, the workflow completes. For this one, I don’t know if the workflow editor offers the tools to implement this, or should we make it execute a script that we have to create manually from scra

Commvault upgrade includes upgrade of Commserve Console, Media agents and Servers (VM and Physical). We have about 14 different sites and over 500 servers so I cannot complete upgrade of Commcell console in a day. Probably it will take about a month to complete upgrade across site. So my question is will the backup have any issues when the commcell console (11.24) is in an upgrade version and the media agent and servers are in lower version (11.16)

IHAC using NetApp storage as Library mount paths, not supporting Sparse Files.Without Sparse File support, we cannot accurately calculate the usage of mount path data, but this is expected as normal cases.But this MSP customer, they’re still using BET charging to tenant users (I tried to eliminate this for couple of years but not succeeded yet), requires how much data actually occupied.It’s simply not easy and impossible to get accurate data, especially under DDB utilization since Commvault is retaining only the stats for non-aged jobs, so quite difficult to accumulate how much is written/purged as of now.Still we can retrieve rough image of usage from Commvault logs, from DDB Verification job results.After running DDB Verification, we can get reclaimable stats at a log file named DDBMntPathInfo.log on MA server(s) like (this is actual data at customer's site): 9601 2581 10/31 08:06:34 22551699 ==============

Background story:IHAC who upgrade VMware environment (from 6.0 to 6.5), copy VMs from old environment (vCenter/ESX) to new, so need to change Commvault side to change access path to vCenter at client level. Problem here, one VSA client has multiple subclients which contain some VMs as contents, these VMs are not migrated at the same time, so we cannot change vCenter access path until we migrate all VMs to new environment, because of that there's a request to copy subclient information "one-by-one" to new VSA client (how to retain job sequences would be another topic, slightly complicated per Index versions). We can achieve this by creating new subclients on new client one-by-one by specifying all attribures (contents, configurations, etc.), but some of clients have over 100 of subclients each, so requested automated approach, which could be Commvault Workflow.Major problems on Commvault automation to create subclients,We're not