Commvault Cloud Topics

Hi All, Was documenting about the WORM activation on our cloud storage, from different threads here and using the documentation. Came across different questions, which I hope will get some answer through this topic.1 - On the link that follows, it’s stating that “Note: Once applied, the WORM functionality is irreversible”.Does that mean when we activate the WORM on the storage through the workflow, we cannot change the retention ? We wanted as a first time test the WORM, with the setting of the retention of one storage policy copy on the storage pool as a test with 1 day only. Does that mean that we cannot change the retention of the workflow to something else ? Let's say 15 days. 2 - Same from the link, since our storage pool is using deduplication, it’s stated that the retention on the storage will be set twice of the one on the storage pool, our copies on the storage pool will be set to 15 days, does that mean the data will remain for 30 days on the storage without being deleted, af

I’m running 11:28.24 and don’t initially mind if a suspicious file is identified. However if,after due investigation, I am satisfied that the identified file is okay, is there a way of marking to file ‘good’ so that the same suspicious file is not reported over and over again and thus risking the ‘cry wolf’ scenario? File Activity Anomaly Alert •    Description: A suspicious file Monitoring Criteria: (Event Code equals to 7:211|7:212|7:293|7:269|14:325|69:52)   

HiIs it possible to auto assign media to specific (spare) Media Group pools base on barcode numbering Even if ‘auto assignment’ is not possible, then when manually discovering media (eg for a single piece of unassigned/free media), can the ‘system’ not auto recognise the destination scratch pool base on barcode ranges(Barcode ranges and patterns have been setup under media management) 

Hi, i would like to remove all copy that going into drcommvault from all storage policy (Image Attached). Is there any proper step before deleting it to avoid any issue later on. 

Hi Team,  Greetings! We are trying to restore the DB from our azure-archive blob, and it is getting failed. i checked the logs and can see below error in it. is it something to do with commvault / azure end.  4064  17b8  11/16 16:05:17 267160 [cvd] ReadFile() - failed to read the remote file - K0P72A_Folder1/CV_MAGNETIC/V_16918/CHUNK_910913/SFILE_CONTAINER_022, error:  Message: This operation is not permitted on an archived blob.RequestId:b07cc10c-d01e-0031-1007-fac083000000Time:2022-11-16T22:05:17.4193091Z4064  6d4   11/16 16:05:17 267160 [cvd] ReadFile() - failed to read the remote file - K0P72A_Folder1/CV_MAGNETIC/V_16923/CHUNK_911089/SFILE_CONTAINER_001, error:  Message: This operation is not permitted on an archived blob.RequestId:ba057d1e-e01e-00f1-6207-fa38bd000000Time:2022-11-16T22:05:17.5051812Z 

Hi All,I have a bit of a challenge on my hands. I’m migrating a customer to the new SharePoint agent, but I cannot seem to find a way to effectively select the needed content. The situation is as follows the customer has 51K sites, but most of them are created by students, and should not be part of the backup. So we only want 1300 in the backup. In the previous agent I could do some magic with regex to make this happen. But I do not see a good solution in the new agent.Both the Mail and OneDrive agent give me the opportunity to work with groups, but the SharePoint agent only has all sites, all group sites and project sites. Or i have to click 1300 sites which is not feasible, I also looked of a json to do this, but ne new agent does not take the json format of the old agent so that does not seem to be a solution as well.  Anyone have any idea how I can do this, and possibly automate it so we can update the site content occasionally?

Hi @all, maybe this is a very easy question, but I didn’t found the solution for it.It’s about Windows Clients (File System) and Windows Cluster (File System).In the CommCell console from a cluster perspective, it is very easy to find out, which servers belong to it (right-click on “Properties” → “Advanced” → check tab “Cluster Group Configuration”). But what is the procedere to find out, if a specific client is member of any cluster? Many thanks in advance! BRJan

My company is planning to do a tech refresh on our aging data domain to a newer version. We also highlighted that we’re having backup slowness issues on some of our large Oracle databases & some NDMP backups. Our current configuration is backing up to a VTL located in our data domain & no compression or deduped are enabled from Commvault layer.Dell’s sales team advice us to purchase an additional license for DDBoost for the new Data Domain. This is because DDBoost will be able to perform a very good dedupe & compression rate from the source level before transferring it to our data domain, thus saving the time it took to transfer via network.However I’ve been checking around Commvault’s KB and looks like commvault only works with BoostFS & not DD Boost. I haven’t check with Dell yet regarding this. May I know has anyone implemented DDBoost on your environment for backing up databases/vm & NDMP? 

Actually we testing boostfs (Data Domain) with Commvault it’s possible to configure two MA in Grid store with Boost FS ?? 

Hi, as we are getting more Linux VM on our Nutanix AHV Environment, we just now deployed the Commvault FREL for AHV (Version 11.24).The deplyoment and the registration wasn’t to difficult and we got it up and running.But we still can’t browse a Linux VM, everytime we try to access the VM, we get the following error message: “"Browse failed due to error while mounting virtual machine: Failed to retrieve VM information from Index Cache."”We checked the connection between FREL, VSA and MediaAgent and they can communicate without any problemsThe Brwose.log on the MediaAgent is showing this error: 21368 1c74  10/18 11:06:41 ### BrowseRequestHandler::processBrowseRequest() - START - browse request with worker id [5722]21368 1c74  10/18 11:06:41 ### RESTOREIDX browse accessing index 'E:\CV_IndexCache\CV_Index\2\778\1666037071'21368 1c74  10/18 11:06:41 ### RESTORE restore: all components indices required are in the cache21368 1c74  10/18 11:06:41 ### RESTORE open directory [E:\CV_IndexCache\C

I want to classify certain subclients in a Virtualization client using tagI see that we can add tags at subclient levelFor ex: certain subclients would belong to Application : Group Asome are in Group B, some are in Group C  With this I want to run Backup summary report using that tags, there will be 3 reports each for Group A, B and C I don’t see an option to achieve this I’m not able to segregate/ select subclients in report using subclient tags. Also while creating client computer group , we can have automatic mapping with criteria Clients with tagsbut there is no option to create a group with subclients with tags  

Hi,We are restoring big SQL Server database - almost 10TB. But at 95% task failed with error:Query Result [Microsoft.SqlServer.Management.Common.ExecutionFailureException:Could not upgrade the metadata for database '***' that is enabled for Change Data Capture. The failure occurred when executing the action 'sp_cdc_create_populate_stored_procs'. The error returned was 208: 'line 1, state 6, Invalid object name 'cdc.sp_insdel_1125019189'.'. Use the action and error to determine the cause of the failure and resubmit the request. RESTORE DATABASE successfully processed 0 pages in 175.387 seconds (0.000 MB/sec). An exception occurred while executing a Transact-SQL statement or batch.].After resume pending job next error was:Query Result [Microsoft.SqlServer.Management.Common.ExecutionFailureException:The backup or restore was aborted. RESTORE DATABASE is terminating abnormally. Cannot continue the execution because the session is in the kill state. A severe error occurred on the current co

Just a question, We busy in the process in configuring backups for office 365, exchange online to particular and i see i am getting this error in the Logs when it tries to scan for mailboxes. “ Failed to get Oauth2.0 token for powershell”. We also configured for onedrive and sharepoint and those seem to be working 100%. We on Version: 11.24.34

When I go to Manage \ system \ maintenance \ Downolad /copy software, I have this message: Any Idea ?

Is it possible to backup an open source mail server like SquirrelMail with Commvault?

Hello community!I’m running into issue with AuxCopy job for one of my Plans in Commvault.This job is a selective secondary copy, which should copy weekly friday fulls into Qnap repository.The destination library is a Qnap library, which was added using uncpath (\\qnap.dns.name\commvault\) and dedicated user with full access permissions for this share.I have configured a MCSS Cloud library also, and create the same secondary selective copy, with the same configuration - and for cloud storage everything is working fine.Qnap firmware is the newest possible (we have updated it few days ago, believing this would solve the problem). We also disconnected every other shares from QNAP (now it is dedicated storage for commvault, for keeping additional copies of backup).The job ends in copy as Partially Copied, when I manually run another AuxCopy job it actually completes without any issues and make a copy job status as “Available”- but it’s not a solution to run an additional aux copy job manual

Hey,How do I know what contain or what media is copy on this job 

Hello, The Incremental backup runs log over the weekend causing the Synthetic backup to fail to start.  How do I set the Synthetic backup to queue until the incremental backup completes?  Thank you.  

Hello,I am trying to fully understand restore point retention to achieve my goals. I also have Incident 221117-488 currently open about this.Here’s what I am trying to achieve: a low priority backup plan that runs on a daily schedule, and consistently retains as close to 3 restore points as possible.Here are the settings I currently have for my base and derived planBase plan: WIN_SYS_STD_BASE_LOWSLA: 1 week, inherited from CommCellBackup destinationsPrimary - 3 days retention periodSecondary - 3 days retention periodDatabase optionsLog backup RPO - 4 hour(s)Run full backup every: 1 weekStorage pool Override not allowedRPO Override requiredFolders to backup Override optionalDerived plan (Defines scheduling only): WIN_SYS_STD_BASE_LOW_10PMDefined in Java GUI: Run synthetic full every 3 daysBackup frequency: Run incremental every day at 10:00 PMBackup destinations (Inheriting from base plan)Primary - 3 days retention periodSecondary - 3 days retention periodDatabase optionsLog backup RPO

 but [dmz_ap1] commvault services online.so i restart services. then it’s status normalI must restart every morning. What's the cause? 

Hi. Vanilla k8s 1.23 cluster and etcd backup :  34816 8800 11/25 04:28:33 4570483 vsAppMgr::GetSubClientFilters() - VM Filter: []34816 8800 11/25 04:28:33 4570483 vsJobMgr::initBackupMetadaCollectionDefault() - IndexingV2 is enabled. Metadata collection is not supported.34816 8800 11/25 04:28:33 4570483 ::GetSubclientDir() - The subclient directory is [/opt/commvault/iDataAgent/jobResults/2/2106].34816 8800 11/25 04:28:33 4570483 CvUCS::init_static() - Native charset="UTF-8".34816 8800 11/25 04:28:33 4570483 CvUCS::init_static() - Great! This system is using ISO/IEC 10646 character set for wchar_t. We will not be using iconv() API and will be converting between MBE and UTF/UCS using C MBR functions.34816 8800 11/25 04:28:33 4570483 CvUCS::init_static() - MBE happens to be UTF-8. Will use strcpy for MBE<=>UTF-8 conversion.34816 8800 11/25 04:28:33 4570483 CK8sInfo::Connect() - Connecting to server:https://1.1.1.1:644334816 8800 11/25 04:28:35 4570483 CK8sInfo::Connect() - kubernet

Hi  The latest version of PostgreSQL is now 15 - Can i not backup Postgres 14 databases with commvault? I currently have 30+ AWS Aurora Postgres clusters all running Postgres 14.  (version 14 has been out for more than a year)Mike

Hi our security team are complaining about microsoft.net core 2* eol installed on our cs server.We have now upgraded our cs environment to sp11.24 which should switch over to microsoft.net core 3*. So what i wonder is if its safe to uninstall the old microsoft.net 2* versions?

Hi there,in our case it is not possible to import tapes back from the outside location to the library. It seems, that Commvault is not aware of putting tapes to I/E ports. Is there any setting, that handles importing of the tapes? Indeed, it is strange, because opposite direction - when exporting the tapes to the outside location via I/E is working fine. On the tape library we can see that a tape was put to I/E slot to be imported, but Commvault cant recognize it. All tries were done with empty tapes.Do you have any idea how to investigate the issue further? 

Wanted to upgrade software to newest one. Many MediaAgents and Windows Servers installed it sucessfully, just one server of them not. I always get this error:Error Code: [68:514]Description: Install/Upgrade job failed as installer could not execute WMI query. Please fix the WMI and resubmit the jobSource: vie50, Process: DistributeSoftwareGoogle did not help me at all, perhaps some of you know this problem? Is there really a problem with the WMI of this server, never had any problems though. Thanks!