Commvault Cloud Topics

 I need a user who should delete clients without permission. Can I exclude him somehow in the workflow?

Recenty i saw one news regarding commvault any one have clarity about this. below is the commvult news link. Commvault’s Challenge: The Critical Impact of Implementation on Data Security Success.https://www.tipranks.com/news/company-announcements/commvaults-challenge-the-critical-impact-of-implementation-on-data-security-success

Hello Team What are best practices for MS SQL backup and especially restore for big databases in terms of splitting DB into multiple files (SQL side)? Let’s assume we have 10 TB MS SQL database. What is better:Having 1 file for whole DB Having 10x 1 TB files Having 160x 64 GB files?And why?Let’s assume we can have 4-16 backups streams for this DB.It’s question about performance of backup/restore/DB itself, not about management and handling with files or underlying storage raid distribution/layout per DB/file. Kind regards,eMF

Are there any issues manually deleting older versions of VDDK from the Base\VMWARE folder?Our Access Nodes are being pinged for multiple libcurl and sqlite3 vulnerabilities on account of having 11 different VDDK versions.

I am looking at creating a storage policy for SQL/Oracle Logs Backups and I do see the the Java GUI gives me the option for a Log Storage Policy as well as it describes its functionalities in the documentation (https://documentation.commvault.com/v11/expert/enabling_log_storage_policy.html).If I attempt to instead create a "Plan", it seems like the option does not exists. Am I missing anything? What is the recommended approach for Log Backups when it comes to the different management interfaces? Should Logs have its own Policy always? Any documentation available that describes the best practices for that particular purpose? In the second screen shot, there would be a list of DDB storage pools. Considering Logs are not Dedup, should that just be unchecked I assume? Thanks

Dears, Initially, the auxiliary copy was running with good throughput speeds of 4000 to 5000 GB/hr. However, due to an issue with the tape drives, we recently replaced them. We deconfigured the old tape library and reconfigured the new one.Since the new configuration, the auxiliary copy throughput has significantly dropped.Note:We have six LTO-6 tape drives with LTO-6 cartridges. A secondary copy has been configured, and data paths are enabled for all six drives with the associated Media Agent.Kindly advise on how to mitigate this issue. Regards,Mani D 

Dear Vaulters,I would like to understand how retention policies work for both on-premises Exchange mailboxes and O365 cloud applications.If we configure an O365 plan or an Exchange Archiver plan to retain deleted messages for 5 years, I understand that once the retention period is reached, the index is dropped—making the data non-browsable and non-restorable.My question is: What happens to the underlying data in storage?Will it be pruned as per the retention settings, or will it remain in storage indefinitely?how it reacts for on prem exchange mailboxhow it reacts for other cloud apps if I use the same O365 plansLooking forward to your clarification.Best regards,Ananth

Hi Team, Has anyone tried the VM level threat scan ?Does anyone have a file to infect the VM or a video related to testing treat scan level VM?Thanks

Hi Community,we have Operating Instances licenses and Virtualization licenses and we also doing a backup from an S3 Storage as a source.If we backup the S3, this is counted in the Backup and Recovery for Unstructured Data but we not purchased anything this way.The Backup works - is this intended ?Does anybody know what belongs where in this case ?

Dear Vaulters, I have an issue with DR backups; we have configured the DR backup to keep only 12 Metadata backup, Then we began to see that failed DR backups are not deleted from their destination, which causes Space issue whereas all newer successfull DR backup are there Need your suggestions to get rid of failed jobs data and keep only the successfull ones. BR

Hi,In order to use the Rest APIS we need to setup SSL on our platform. It is unclear where to actually put the certificate (IIS / Tomcat). Could someone confirm it has to be done on Tomcat?V 11.36.  This page is pointing to IIS configuration : https://documentation.commvault.com/2024e/expert/rest_api_overview.htmlWhereas this page explains out to put a SSL cert on tomcat :https://documentation.commvault.com/2024e/expert/configuring_secured_access_for_web_applications.html Regards,

I ran the “Subclients without Secondary Copies” report and there are several records that are there.  It appears in only 2 cases that a subclient was not associated with any aux/secondary copies, and in several more cases there are associations in secondary copies that are still “there” but for delicensed clients.Also: It appears it is occurring with clients/subclients tied to just *one* of my storage policies. All other clients/subclients associated with all my other storage policies look “ok” (and are not showing up on this report).I was under the impression that once you associated a client to a storage policy, the “association” of the client to the secondary copies happened automatically. And when you delicensed a client, the associations were automatically removed. Is this true/supposed to happen always or are there caveats to these assumptions?I’m feeling there is a config or something ‘special” about this single storage policy (it is very old) but I don’t know what it would be t

Hi everyone,We're planning to reduce our retention policy from 90 to 60 days on a Commvault library and would like to estimate the potential space savings this change would provide.We’re particularly interested in two scenarios: Adjusting the retention period on the entire library Adjusting it only for specific subclients Has anyone done this before or know the best way to extract this information (e.g., using built-in reports, custom queries, or logs)? Any help, scripts, or suggestions would be appreciated.I have seen some inconclusive posts in the community page, so I thought I’d ask.We are on v11.32, and do not have the “Data Retention Report” which could provably help. Also was not able to come up with a way to get this information from the “Data Retention Forecast and Compliance Report.”I guess a way would be adding up the first/oldest 30 days with of backups, but not sure whether this accounts for deduplication or not. Thanks in advance!

My bad, I misunderstood and now i can't figure out how to edit my question. We currently have 4 commserves, all very large. We use Hyperscales in all the environments. We are going to set up two more and are considering having a separate install of SQL so it can be managed by the customer apart from Commvault. I was just wondering if anyone has done this and your experience doing it that way? THx

Can PST ingestion be used on a user mailbox subclient in 11.32?I setup an Office 365 app, Exchange Online, within the Command Center. The app is backing up my Office 365 user mailboxes within my cloud tenant. I also have old on-prem mail servers and PST files from other mail severs I’m wanting to include in the user mailbox backup.This led me to PST Ingestion within the documentation. I was under the impression when setting up the user mailbox backup that operated the same way as setting up a user mailbox client in the Commcell as an Exchange Online through on-prem active directory and that PST ingestion could be added to the user mailbox subclient.However, when I go to subclient, navigate over to the PST Ingestion tab in the Commcell, I get no options when right-clicking in the client space. I wasn’t sure if this was a problem with my Commcell GUI so I tried it on another node with the Commcell installed and still nothing. Is the way I setup this user mailbox subclient through the Com

license details : Commvault Cloud Backup & Recovery Software for Virtual Machines, Per VM(10-Pack)Commvault version : 11.36There are no CommCell console available & only manage by Commvault Command Center(Web Console).Taking virtual machines backup and want to delete old full backup data & how to reclaim space on disk.__________________________________****Only Commvault Command Center****  

Hello Guys,We have an issue while running SAP for Oracle RAC using br*tools command lines and script using CV 11.36When we run the backup of logs with brarchive command line, this will initiate 2 jobs with a different instance on each. (1 for RMAN and 1 for backint)Ie, of command line : “brarchive -u / -c -s -p /oracle/<OracleRACSID instance>/19/dbs/cmv/initXXXXX.sap” BR0280I BRARCHIVE time stamp: 2025-07-28 09:07:41BR2000I Collecting information on ASM database files...BR0032I 2 offline redolog files found of database instance <Local1 OracleRACSID instance>BR0032I 1 offline redolog file found of database instance <Local2 <OracleRACSID instance>BR0280I BRARCHIVE time stamp: 2025-07-28 09:07:42BR0008I Offline redolog processing for database instances:<Local1 and Local2 OracleRACSID instance>BR0009I BRARCHIVE action ID: afrppitfBR0010I BRARCHIVE function ID: sveBR0048I Archive function: saveBR0011I 3 offline redolog files found for processing, total size 79.301

Hi All, Can any once please share Commvault OCI architecture guide pdf and Commvault Best Practices for OCI and OCVS(Oracle Cloud VMware Solution). Regards,Rahul Raina

I am following the documentation on installing with a self-extracting exe file, and using a custom answer file: https://documentation.commvault.com/2023e/expert/installing_windows_custom_package_configured_as_self_extracting_executable_file.htmlWhen I run the command CustomPackageName.exe /install /play install.xml it asks me the path to extract to, default being C:\Program Files\Commvault\installerBut then it doesn’t install, and if I look at the logs, it is because the xml isn’t in that location: ### ### ### - CommandLine: "C:\Program Files\Commvault\installer\Setup.exe" /play installnew.xml ### ### ### - User input file location: [C:\Program Files\Commvault\installer\installnew.xml] ### ### ### - Warning: User input file does not exist. I would like to use the default location and not have to change it, to make the process as simple as possible.  

Hi,I’ve been trying to restore DR backup from DataDomain appliance.First, I’ve created a dedicated StorageUnit for DR Backups and added it in Commvault using DDBoost Client then I’ve put some DR backup jobs on it next I’ve retrieved whole mount path from DataDomain to a local disk on a destination computer added bMERestoreAsFS on destination computer Downloaded Media Explorer and cataloged mount path locationIn Media Explorer I can see all my DR backups just fine, but when I choose to restore, then the restore fails. In DrReader.log I can see the following1796: 2025/07/28 14:51:12: Opening the Chunk =1095, ArchFileId = 221, FileMarker=23, ArchFilePhysSizeInChunk=1296831842 VolId=1151796: 2025/07/28 14:51:12: Cannot open file [C:\DRBackup\93F9ND_07.28.2025_09.08\CV_MAGNETIC\V_115\\CHUNK_1095], error=0xECCC000D:{CQiFile::Open(95)} + {CQiUTFOSAPI::open(77)/ErrNo.13.(Permission denied)-Open failed, File=\\?\C:\DRBackup\93F9ND_07.28.2025_09.08\CV_MAGNETIC\V_115\CHUNK_1095, OperationFlag=0x8

Hello everyone, I'm here to ask for your help. I have a QNAP with about 400 shares (the NAS is used at corporate level) so I necessarily have to have a daily incremental backup. Since Commvault has not developed an agent for QNAP, I am forced to use a Linux or Windows VM as a bridge to perform backups. I have already consulted the official documentation but I have not had any success. Is it possible to get some suggestions from you?Thank you all!

Hello,I maintain a backup environment that utilizes Commvault plans. I require assistance in the development of a report.This report will assist me in determining which virtual machines are registered with which plans and whether there are redundant virtual machines registered with other plans. thank you

Does anyone know if Commvault is going to include the ability to backup Jira and Confluence (Atlassian) any time soon?

Hello, Community.Has anyone encountered this error when restoring a cluster to the out of place?Who can explain the occurrence of this error?Error Code: [23:93]Description: Either the map file was not found, could not be used, or the map file does not contain any vailid entry. Users choice allows only map-based restore. Nothing to restore.  

Hi,I configured Livesync betweeen two commserve servers. They connect to the same network without firewall enable. I run “Test Failover” test and all good without problems. Then “Mantenance Failover” all test are ok, without problem. But, when try “Maintenance Failback” the test failed.This are the steps:07/25/2025 11:45:24    Checking node [StandbySQL] is reachable...07/25/2025 11:45:24    Sending the request to make node [StandbySQL] passive...07/25/2025 11:45:11    Stopping and disabling all the services...    Done07/25/2025 11:45:51    Update firewall settings...    Done07/25/2025 11:46:15    Sending the request to make node [ActiveSQL] active...07/25/2025 11:46:15    Update firewall settings...    Done07/25/2025 11:46:15    Disabling read only CommServe mode if enabled...    Done07/25/2025 11:46:15    Update remote cache client...    Done07/25/2025 11:46:15    Running MongoDB repair utility...    Done07/25/2025 11:46:25    Enabling and starting all core services...    Done07/25/20