Commvault Cloud Topics

I got during the last full backup the following message:“Index cache [D:\IndexCache] free space on MediaAgent [host name] is [51197] MB. It is considered critically low. Backups will start failing if the cache runs out of space. Take one of the following actions: 1. Increase the index cache total disk space. 2. Reduce the retention setting on the index cache.”Question:How can I reduce the index cache size? 

Hi All. I need a help on commvault backup. Can someone list me few differences between using commvault backup and azure backup? Why do we need to select commvault backup over azure provided backup for azure environment.

Hello all,I ran into a bit of an issue… Yesterday, one of the Disk Libraries got filled up and the backups went into waiting status. After haveing a look at the utilization, indeed it turned out to be 99,7% full.The main culprit were SQL server backups: There were some backup jobs with an extended retention - so I’ve deleted those, and some more of the old backup jobs to make space. I also ran Data Aging and could clearly see data chunks being deleted in SIDBPhysicalDeletes.log and after a while I got this:  So, I assume quite a bit of data was deleted. The Primary copy (blue) went from 52.95TB down to 19.81 TB. However, when I check the

Commvault V11 If you have installed Commvault hardware VSS provider and Netapp Ontap Provider at the same time, which Hardware VSS provider will Commvault use by default in an Intellisnap enabled backup?Any answer to the question is appreciated.

 Hello,I have a situation where the option to enable block level backup on subclient is missing. It’s not grayed out, but it’s not available there. The missing option is from MS cluster virtual client (pseudo client). The config meets requirements, nodes are on win2012 r2 and mediagent is installed on both nodes. Here are the cluster subclient:here’s some random subclient without mediagent package installed As for the doc, blb is supported at ms clusters https://documentation.commvault.com/commvault/v11/article?p=18527.htmhttps://documentation.commvault.com/commvault/v11/article?p=3505.htm

Coomvault version 11.22.13So we are still working on the evaluation license and hopefully will get the active license today.. Not sure if this has anything to do with it..But Im wondering why my commserve server which also falls under the clients has the “File System” greyed out.  I think we want to get a backup of the C: drive and system state for our commvault commserve server.. right?I looked under the properties for the client server and see that under Activity Control the ENABLE BACKUP is checked off.Im still figureing this product out but getting better…  Im adding a screen shot :  ThanksBC

Running commserve 11.22.13I just recently opened the flood gates on our new commvault environment and ran a bunch of jobs last night.  All the jobs appear successful but I noticed when I looked at the adminconsole Backup job Summary under the summary section I see “FAILED FOLDERS” was 1,211.  Seems like a lot with only like 15 or so small clients (windows, linux, SQL Server).How do I determine what folders are failing and from what server/client or job.?  Im not having much luck figureing this out myself.   I understand these folders could be folders that are being used and not able to get backup but would like to know what they are.  Thanks in advance   BC 

Have a requirement to stop a specific service prior to backup running so created a simple bat file with “net stop servicename”and configured the bat file in the pre backup command for the subclient. However backup job in pending state and I am getting an error along the lines of “User selection still set to none.”Is there more to the configuration of the bat than just stopping the required service?

Hello,We are in the process of migrating to a new disk library.  This disk library is a pair of NAS devices with 300 TB on each NAS.We can carve out the NAS into multiple volumes with a maximum size of 150 TB per volume.When we first setup our disk library about 10 years ago, the maximum recommended size of a mount path was 4 TB.  I know that is old guidance and I am sure this has increased over the years.We were trying to find something on the documentation and the closest we found was a reference to the maximum mount path being 25 TB, but it appears that the limitation can be overridden with a registry setting.So a few questions:Is there a maximum mount path size in a disk library? If there is, what is it? If there is, what happens if you hit the limit without adjusting the registry and can it be overridden with a registry setting? Regardless of a maximum mount path size, from a performance and ma

Hi,I want to backup Exchange Online using an on-premises Active Directory environment:Does anyone know why the access node needs to be “member of the domain”? As the Exchange Online service account “must be created in Microsoft Azure AD only” (https://documentation.commvault.com/11.23/expert/28853_assigning_full_access_to_service_accounts_for_exchange_online_through_on_premises_active_directory.html)?Why can it not be “any domain”? Why can I not access the Exchange Online data just with the service account? We have a setup that makes an access node that is “member of the domain” a bit difficult, as our Co

Hi all. I have a question about Virtualize Me - Vmware. I have a physical server, which I want to make a clone of, to our Vmware environment. I do not want the cloned server to be connected to the network in anyway as its a DC server. So my question is, when the Virtualize Me process is running, will the server at any point be connected to the network for the restore process to work or is all done “offline”? Thanks-Anders

Hi,I have another trouble with the Azure immutable blob library. I started a recommended workflow “ Enable WORM on Cloud Storage”. Because we have not the “IAM VM Role Assignment” authentication method(we have Access key), the workflow was not completed. But it set “WORM” option on the cloud copy without a warning. Now there are some “Index server backups” which will not expire. They cannot be deleted (WORM copy) and block a whole baseline in the cloud. Maybe I have to open a support ticket for it ? Because I had already similar problems with these Index server backups, maybe it would be better to save these backups in another “no WORM” storage policy ? (I guess restore of data could be possible without these index backups too - with some performance penalties necessary for rebuild of indexes (?))This is only a test storage policy with one client VM, but the customer plans to place  about 150TB to cloud. So “locked” data in the cloud could be costly.FYI see cont

How do i update the data displayed on the Dashboard manually.I am looking at the Health report on the webconsole. The data time at the top shows as of some hours ago and I will like to refresh this manually to get the current status

Hello Team,I am usually on my lab I need to have these service levelthere is a lot of options on the storage policiesActually I used 1 local sp and 1 auxiliary to the other site for each kind of dataWhat is the better way to do that ?I saw that there is a basic retention rule and extended rule on storage policies ,maybe I need to play with this settings ?SP-VMwareprimary > localsecondary > site2SP-SQLprimary > localsecondary > site2SP-Systemprimary > localsecondary > site2Bronze BackupDaily Local retention 7 days/ Daily remote retention 14weekly local 1 week or 7days / Weekly remote 2 weeks or 14dSilver BackupDaily Local retention 7 days/ Daily remote retention 14weekly local 2 weeks or 14d

how do i set up alerts for killed jobs. The current options only send alerts for failed, skipped , etc. but not for killed. any advise

I am attempting to create a workflow to disable snmp monitoring on a particular alert.I have successfully used the http-client custom activity to toggle the alert enable/disable.My issue is that I am attempting to email the http response from the activity, but I cannot figure out how to pass the response from the activity to the next downstream activity.the docs say… “7. Click the Outputs to retrieve the output from the XML operation activity...” Anybody have any insight or example that utilize the http-client activity in a multistep workflow? Thanks, Ken

Hello Guys, I need your help. The Customer protects two VMware vCenters. During backup job of any subclient and any vCenter they are getting the following error:  I tried run backup using diferent VSA but I got exactly the same error.     

Thanks for replies , i’ll start creating a script :) Another issue - anyone tried to change display name only with cli , i cant figure out the syntaxI can change the client name and the doc refers to displayName but with no success. qoperation execute -af update_client_name_template.xml -entity/clientName $client_disengaged -entity/newname $client -entity/Cliententity/newname $client -updateNameChangeOnlyInDBOnFailure 1 also tried to change the xml<?xml version="1.0"?>-<App_SetClientPropertiesRequest>-<association>-<entity><clientName/><newName/></entity></association>-<clientProperties>-<client>-<clientEntity><DisplayName/><newName/></clientEntity></client></clientProperties></App_SetClient

Hi to all,I can't set a storage policy with more than 50 streams. I currently have a version 11 SP20 installed.I have tried with various types of libraries (tape, disk library). The commserve has been updated several times over the years (I think the oldest was a SP8).

Hello,I am trying to make an install in decoupled mode on a linux machine, I have created the custom package and installed the RPM.then I ve used this command to register the client on commserve: sudo /opt/commvault/Base/SIMCallWrapper -OpType 1000 -CSHost commserve.customer.com -clientname <vmclientname> -ClientHostName <vmClientHostName.customer.com> -authcode 123DGFJEJ -output /tmp/insatlcv.xml -restartServicesWhen I compare a manuel vs decoupled installation,  here is what I have : Manual Install[ General ] Version = 11.22.13 Media Revision = 871 CommServe Host Name = cs01.customer.com CommServe Client Name = commserve Home Directory = /opt/commvault/Base

HelloIs it possible to modify subclient using command line/powershell?The backup content name changes every day and i would like a way to update the subclient content automatically without me having to upgrade the file to backup.We are running commvault v11.22.13

Backups failing with error,  Could not connect to the DeDuplication Database process for Store Id [1]. +   unable find any KB article for the same,      can some1 suggest on this

In a standard Backup Set/Subclient (File System agent), when you check Extend storage policy retention (Subclient Properties of… > Retention tab), it is possible to select one of two available modes: Job Based Retention and Object Based Retention. With Job Based Retention mode, there are some recommendations about archiving. With Object Based Retention, there is no recommendations about archiving, but the documentation cites stubs (Stubs are files that point to backed up and archived data). On Commvault world data functions as both a backup and archive copy, but It seems to me that both modes are related to File Archiving function, not traditional backup. Why are they here? I'm talking about a standard Backup Set, not an Archive Set.

 I made the resume of the Forecast of the client and need to add new MA for load balance and i related SP information and can you help me to identify in which SP i need to add new MP or add in all SP making load balance, what do you think?** and i use Round Robin in the SP.And i need to create a new DDB for the new MA to load balance.Storage Polices:Example:CommServeDRSP_LX_BD_FS\Primary    

Hi,I’m having an issue with Sharepoint Document backup and am wondering if anybody else had this issue before. The job will start and proceed and eventually hang.In the logs on the sharepoint client, I find two interesting things:CVSPBackup.log7160 32cc 03/17 10:22:37 622711 CvThreadPool::waitForAllThreads() - Thread Pool [SharePointBackupThreadPool]. Could not finish all work in the time limit of [300] seconds. The worker list count is [0] and busy thread count is [1] and busy thread list is [0xdc0]7160 19d8 03/17 10:24:03 622711 TPool [SharePointBackupThreadPool]. Ser# [0] Tot [1], Pend [1], Comp [0], Max Par [0], Time (Serial) [0.000000]s, Time (Parallel) [0.000000]s, Wait [0.000000]s7160 32cc 03/17 10:27:38 622711 CvThreadPool::waitForAllThreads() - Thread Pool [SharePointBackupThreadPool]. Could not finish all work in the time limit of [300] seconds. The worker list count is [0] and busy thread count is [1] and busy thread l