Commvault Cloud Topics

What will be the impact of changing the name of datastore in vmware which is being used in commvault. 

Commvault has some white papers and even a Hands on Lab regarding Ransomware and using Air Gap as a layer of protection.  There are also YouTube videos on the subject.  There is no official Commvault documentation regarding the subject.  Is this Air Gap intended for companies with public facing servers to utilize a DMZ proxy to copy data and configurations inside a firewall?  Should this be used within a private network?

Hi, Reporting question again (I consider reporting a very important part of the product).We  export reports to PDF, for example backup job history.Problem: the number of records are limited in PDF , based on max size of records, not sre.For year reporting that’s a problem for us.Is there a way to increase that limit?

We are seeing titled vulnerability on our commserver server. Anyone came across through this and had a fix? Python Invalid Search Path VulnerabilityQID: 374252

Hi Team, My DDB Backup operations are failing with the following error message: Snap creation failed on volumes holding DDB paths. A quick review of the job logs points to insufficient space (0 extents). What could this mean?  RegardsWinston

can anyone tell me please how to restore the whole KVM in GUI? thank you

Hi, opinion/feedback from commvault users please: From the command center, users are scheduling reports, and of course they email those reports.But, the delivery  of emails is very unstable, which is not a Commvault problem.With “unstable” I mean  e-mails which don’t arrive.Either because the remote mail servers think it’s spam, or because the email is too big. (compressing the PDF doesn’t really make a big difference  )Commvault has a “download center”, wouldn’t it be possible to have a possibility/option to store those reports -which are send - also *automatically* in the download center so that user can still retrieve them later. (because, of course, users only notice hat they don’t have the report, if they have an audit months later)I know that we can save the files to a drive, but of co

Hi AllDoes anybody know the exact requirements (roles, privilleges, namespace, whatever) for a Kubernetes Service Account? Documentation skips over that part and Support so far was unable to answer this.Thanks,Stefan

Hello,I am hoping someone can direct me in the right direction.I have a secondary copy to tape with an infinite retention period. The tapes will be stored offsite for safe keeping, currently tapes are onsite. I noticed during restores of older data I would need to insert the tape media containing the index to browse content to restore.Is there a way/method to keep this index on a local storage so the tape is not needed to browse the contents?

So new to Vault Tracking, and want to deploy it into our backup environment. The only concern is that in order to enable it, you have to check “Export Media After Job Finishes” The schedule is of course set to a storage policy which has up to 20 + clients associated to it. My concern is the wording of “Export Media After Job Finishes”  because its not clear if its saying it will export a tape once a job finishes as in job 1 of 20 is done it will export that tape, and so on and so forth making up to 20+ tapes, or if it is referring to the specific Job associated to it at the schedule level. For example, we have a schedule that runs for these 20+ clients that run a daily diferential backup, weekly full backup, and a monthly full backup. If i enable vault tracking on the weekly Schedule would the “Export Media After Job Finishes”  refer to the weekly full schedule as being the “job?

New to CV and found that the previous guru created schedule policies under two different user id instead of a generic id.  I’ve tried modifying but no joy.  There are several and I really do not want to recreate as that is open season for errors.  What method am I missing?

I have a VM with a vendor application that uses SQL Server Express database.  Does the CommVault SQL Server agent support backing up SQL Express databases?

Not a question, just sharing with the community.So, logged to MA today and say this thought I would share with everyone. 

What are steps that I need to follow to complete the upgrade? Does any one have the document that I need to follow to complete this process? I fairly new to commvault and do not know how I should execute this process. Do you know how long we will be supported on Version 16? How do I see all the GUI changes and also share information with other site admin.

Can anyone share the REST API call to update subclient content of virtual sever sub-client  ?Also what does this error means - Func[addVMToSubClient] Line[629]: status=401 content=u'<Api_GenericResp errorMessage="Access denied" errorCode="5" />'INFO:api.v1.services:status=401 content=u'<Api_GenericResp errorMessage="Access denied" errorCode="5" />'

Hi community,Are there any benchmarking numbers on time taken to rebuild a replaced Hyperscale X node. Could be based on TB/hr or full rebuild per size/model. N24 with 16TB drives are most interesting for me. /P

Our storage policies are built as follows:primary (Storeonce)sync copy 2 (storeonce)sync copy 3 (storeonce)copy 4 (tape) Although there is an option to use “validate jobs” for each of the copies, I was wondering if we could use the aux copy job report to catch any issues with the integrity of the data as running a separate validation job would be an additional overhead for the backup infrastructure. One could reduce the amount of data to be validated by defining parameters for which data qualify for validationv OR use only the tape copy for job validation as the tape drives will perform well with reading data as the data will have to be read serially (we do have combine to streams set, wonder if this will affect validating jobs as jobs could be split across multiple media) or use auxcopy reports to by pass validating jobs. Because auxcopies will read all the chunks from the source copy and write them to the target copy and make sure the inde

Hi guys, quick question: A few months ago I updated a customer environment to FR20. Recently we found that SCOM Alerting did not work anymore. After investigating we found that the GalaxySCOM.csv file contents looked complete different than it did before. After deleting that file, it got recreated and contents looked OK again. And SCOM Alerting was working again. Is this a known issue?

Ever since Command Center was equipped with client side caching enhancements we occasionally get customers on the phone who ask us if there is something wrong with the backup environment, because they are missing client computers in Command Center. Even while running the latest maintenance release for FR11.21. When we logon to Command Center as platform admins we do see the client computer(s) in question, so we just ask the customer to perform a CTRL-F5 hard refresh of the client-side cache. Checking the server side log (CVEntityCache) reveals no errors whatsoever.Now I hope to hear from other Vaulters if they have experienced this same issue and at what frequency. Reason for asking is that it "hard/impossible” to reproduce and if the customers knows the CTRL-F5 trick than next time they will most likely not call you anymore because they know the trick, but this of course does not fix the real issue.

Can you still run the new documentation that was introduced in FR21 offline? 

Hello, did someone know or noticed that the information regarding how many streams can be handled from a media agent is gone on the documentation and can someone explain why and provide us the needed informations please ? https://documentation.commvault.com/11.22/expert/111985_hardware_specifications_for_deduplication_mode.html many thanks for your replys on this topic Cheers Philipp

Hello,I'm trying to backup a filesystem from a storage array, I noticed that the update of the subclient content using this syntax :subclient.content = ["My_storage_array:/My_Filesystem"]This syntax is not executed correctly, we can write anything in the content even if it is not present in the storage array, no validation is done by commvault.The output of the backup job fails and returns the following error:"File system scan failed - there is nothing to back up. A possible cause is that none of the subclient contents exist.".the code that i'm using to do my backup is bellow :commcell = Commcell('My_commcell', commcell_login ,commcell_password)client = commcell.clients.get('My_storage_array')agent = client.agents.get('My_Agent')backupset = agent.backupsets.get('My_Backupset')backupset.subclients.add("backup_tmp", storage_policy

Hello When we work with a tape or any standard storage it s possible to validate a backup with this commandarchecker ‑tdsvhttps://www.ibmbigdatahub.com/blog/are-database-backups-safehttps://www.ibm.com/support/knowledgecenter/SSGU8G_12.1.0/com.ibm.bar.doc/ids_bar_101.htm But this does not work in front of CommVaultDoes someone know how to do the same with Commvault ? Thanks  

We do Intellisnap backups of some of our SQL databases. Once a week we do a integrity check on a snapshot also and it works fine.My question is what SQL versions can we use as proxies, does it have to be the exactly same SQL version or can it be a later version of SQL? I’ve not found that documented.BRHenke

We have an active program to discourage the use of the CommCell console. Reason is that it is not supported in combination with SAML and reseller mode and additionally we want to move everyone over to Command Center. This is a big change and people are pretty bad accepting change so it is not always easy and they use a lot of features…… I will not move towards a discussion around feature adoption in Command Center because I do not want a like-4-like move from the CommCell console to the Command Center but I do miss something related to the ability to perform data refreshes and/or scheduled restores to validate the ability to recover data.Customers need to proof that they are able to recover data for auditing purposes. Additionally they also use backup/restore to perform data refreshes for testing purposes and I currently have no idea how to accomplish this without the CommCell console. Only way I would know is to script it through the API but to me these use-cases are fu