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Background. 11.40We have a team that has permissions to run backups/restores and their management console is the command center.Recently we had a request for a Bare Metal restore for a Laptop. So my recommendation was to use 1-Touch but upon looking for the option on the laptop section, I noticed the option is not there. When I do the same thing within the File Servers entity, I can see 1-touch recovery. Chatting with Arlie, and I was told that, BareMetal restores for Laptops are not available within Command Center.So I thought I would ask the community if Arlie is correct or If I`m missing something here. If 1-Touch is truly not supported in Command Center for Laptops, would anyone know why? Just think its strange considering it leverages the same agent (File System) and its supported under File Server but not in Laptop? Will this be added in new FRs?I asked the same question here about 3 years ago, post last post on this thread but got no answer. Would appreciate some feedback on how

 Hello Team,we have some users wtih the following rights. They could browse and restore MSSQL,MySQL and PostgreSQL DB’s. We have configured Couchbase today for those users.They can see that clsuters  but they can not browse the contents. Which right should I give them ? 

We have newly installed RHEL 10 servers for MediaAgents and we want to use them as VMWare Access Nodes. We have noticed that there is no documented support for VMware AccessNodes on RHEL 10 in docs. Does anyone know if there are any issues configuring these MA’s as Access Nodes for VMware at this point? /Patrik

Hello Dear AWS Team,Did you have plan the support of TAG in MongoDB Cloud Atlas ? MongoDB is providing Ressource Tag, the idea to use as Backup association for PLAN will be greatly helpfulThx

With in the last few weeks I have noticed all my “ads” from commvault about coming seminars and such are always in German.  I checked my profile and its set to preferred language on United States - English.  I am worried someone how account was hacked or just getting spam fake Commvault emails.  If they are fake they look REALLY good.  Anyone else having this type of issue?  I have no idea what category to put this in so just put it under Community Feedback.  If thats wrong a mod can tell me where to put it.  Thanks all.

Hi Commvault Community,I’m searching for a precise method to export all job IDs that “live” in every Disk / Cloud Library in our Commcell environment.From a previous case, Commvault support mentioned that the recommended way is by querying the Deduplication Policy DDB (from the CommCell Console, under Storage Resources > Deduplication Engines, then view Jobs).Question:Is there a command line tool (like qoperation, qlist, or REST API) that can export all job IDs from a DDB (including Files, Databases & VMs Deduplication Stores)?   instead of manually exporting jobs manually from the GUI?The goal is somehow to automate these reports for audits, analytics, or targeted operations (such as clean-up, reporting etc). Please for your feedback.Nikos

Hello,We are testing Two-Factor Authentication on Commvault Platform Release 11.36.83.Configuration:- Two-Factor Authentication enabled at CommCell level- Microsoft Authenticator configured and tested successfully for local admin user- Email based OTP working correctly- Windows Integrated Authentication enabled for domain users Test scenario:1. Email OTP enabled → Login via CommCell Console works (password + TOTP appended)2. Email OTP disabled (enabled "Do not send email with PIN for two-factor authentication")3. Attempt login via CommCell Console using:   password + current TOTP code (Microsoft Authenticator)Result:Login fails with "Invalid username/password"Questions:Is Microsoft Authenticator (TOTP) supported as the only second factor for CommCell Console login, without email based OTP enabled Is email based OTP required for CommCell Console login? Is this expected product behavior or a configuration issue?Thank you. 

Hi all, has CommVault released install videos for CommServe on Linux with volume group and partitioning of Rocky Linux (11.40) by any chance? thanks Jules  

Hello Experts,In recent research I saw that CBT is now available for Oracle OCI, also Metallic is supporting VSA with CBT enabled. Not sure if this capability is available for CommVault Cloud Software, can you help me with this question? Kind Regards.JT

I’m trying to script a process to automate my restore testing of SQL Server database backups from Commvault.  The process will one-by-one restore each production database from all of my production servers to a utility server where I can run checkdb and other validation processes against the database and log the results.  I’m doing this all through powershell and using the Commvault powershell module RESTORE-CVSQLDATABASE to do the restore with the -OutofPlace flag and the other needed paramaters to tell it where to restore. So far it works fine as long as the original database data file directory and log file directories match my utility server.  Not so fine when they don’t.  It will throw an error in Commvault saying that it cannot find the datafile directory (H:\MSSQL\Data…..etc).  Of course there is no H drive on my utility server but that should be taken care of with the -DataFilePath "E:\MSSQL\Data" -LogFilePath "F:\MSSQL\Log" parameters I’ve passed in right?  Here’s the actual sy

Hi,I understand that recently compliance lock is available for disk whereas originally it was for S3 specifically. While I don’t see the option to enable it via Command Center, in the console tape copy properties have the Compliance Lock box to check. So my question is - enabling this on tape copies is or isn’t supported? thanks

Hi Guys,We are planning to upgrade our Commserve from 11.28 to 11.40 Version. Our Commserve is on a physical server.What should be the roll backup plan if the upgrade activity encounters an issue? Can we use the 11.28 version DR backup set on another machine while installing 11.40 version instead of using manual upgrade package? In case of Commserver upgrade failure, can we use DR backup file generated from 11.28 version and use the same file to rebuild commserver from 11.40 package on same machine? Or we need another machine(physical/virtual). (Can this be treated as a rollback plan?) If upgrade fails in between, will registries and binaries get corrupted or will they get updated or remain the same. Do we need to upgrade Index from V1 to V2 before upgrade as this all is running in 11.28(point to be noted, we are using Tapes as primary storage and disk backup is only used for commserver dr backup which happens on commserver itself.) Will content indexing get any problems since this is

Hi,I need to update the Commvault server to the specified version, but the server is offline.Which packages or software kits do I need to download?Thanks

Hi! Are there any plans to support single-server Exchange clients in Command Center?We are trying to switch from Java GUI to CC with new customers, but there is always something missing… Btw, how do you guys handle situations like this? Switching between consoles can be very confusing, especially for new users.Thanks.

Hi All, there was an option in the cloud.comvmault.com webconsole portal to use the staging feature. The DR Backup was uploaded and than an cs with restored db was created. An link with login credentials was provided. Now over the command center i dont see this option any more. Is it gone ? thanks for help

Hi,We have SP36 commserve and we tried to use the Nutanix Image with 11.36 available for download, but it doesn’t contain the /etc/initfrel_sc script that allows FREL to run. Please check the following image.https://cloud.commvault.com/commandcenter/#/softwareStore/33251The documentation appears to be out of date.https://documentation.commvault.com/2024e/commcell-console/deploying_file_recovery_enabler_for_linux_with_nutanix_acropolis_hypervisor_ahv_cluster.html I need the correct package containing the FREL activation script. Do you have any other image for Nutanix FREL? Regards,Michał

My VMware admin has created new datastores for a restore test but I don’t see them when I attempt a restore. How do I get Commvault to discover new datastores?ThanksKen[Edit] I’m running Commvault 11.36.83. [/Edit]

Hello Commvault Community, We have this situation:There are MS SQL servers that have transaction logs backup during the day. Full backups are made only outside working hours. Sometimes, however, it happens that during the day, for some reason (the logs show that communication with the media agent was interrupted), a broken chain is made and the transaction logs backup is converted to full.Unfortunately, we can't do full house during the day, because it overloads the source servers. What we tried to do:1. Uncheck "convert" in the subclient properties - it did nothing, the backup was still converting.2. Do a "full data management" subclient blackout window for these servers within business hours. The workaround for blackout windows should work in theory, but if the conversion takes place, the job is still process in the JobController as "transcational log" and not full (although in reality it is already full). This is probably why the blackout window does not cover this job.The question

Hi folks, I want to ask, what is your SQL restore throughputs for large DBs.We have a 8.4TB database that takes around 18hrs to restore with average throughput around 478GB/hr.Wondering if this can be improved without introducing IntelliSnap.Network is not a bottleneck. SQL server is hosted on all flash array and the backup target is HSX. Cheers,Marcin

Hi All, short question :) We have nutanix ahv vms with quest os windows 11 and tmp active. We are running cv 11.40.10 when we try to run vsa snaphsot we are getting the error vm not found. Do you know if this constellation is supported ? 

The M365 admin center reports my OneDrive as having 2.8M files consuming 8.1TB of space.But when I go into Commvault I see numbers that are totally different. In Commvault I see either 1) the latest backup had 3.2M active and 0.7M Inactive for a total of 3.9M files or 2) all backups with 6.6M Active and 2.0M inactive for a total of 8.6M files.Likewise, the disk space used is reported as either 1) the latest backup with 3.4TB Active and 1.6TB Inactive for a total of 5.0TB or 2) 9.6TB Active and 4.0TB inactive for a total of 13.6TB.Is there any way to drill down into Commvault to figure out why the numbers – particularly the “latest backup” file counts – are so different from what is reported by Microsoft?

Hi Experts, I have an old setup running in Commvault version 11.16 and I am planning to upgrade to 11.32. Could you please help me to get the details how can I achive without interrupt the services ?

Hi,According to the docs, https://documentation.commvault.com/commvault/v11/article?p=5430.htm , the following needs to be done in order to send alerts to SCOM:==From the CommCell Console ribbon, click the Home tab, and then click Control Panel. Click SCOM. In the SCOM Configuration dialog box, type the fully qualified host name of the SCOM Server. Type the credentials required to connect to the SCOM Server and click Apply. Note: The credentials must be for a user who has administrator rights to the SCOM Server == The problem is: Our scom administrator don’t want to give admin permissions to an external tool which they don’t manage. (neither do I).Is there a way to implement the scom monitoring without that part? (the management pack can be loaded on the scom of course)

Hi Team,I would like to understand how IntelliSnap backups work and the detailed backup workflow, step by step.Could someone please explain this in detail? Your help is much appreciated.Thank you in advance!

If Install the 2 Independent commcell is it possible later to set-up this as a live sync?