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Hi Team, Noticed there are a number of specialist badges for Commvault -  Commvault Cloud SaaS for Microsoft Azure VMs - CredlyCore Security Features on Commvault Cloud SaaS - CredlyCommvault Cloud Rewind on Commvault Cloud SaaS - Credly  Would very much like to add these to my arsenal of certifications..Does anyone know how to obtain these? I thought maybe through these -  CSF SaaS - Microsoft Azure VMsCSF SaaS - Core Security FeaturesCSF SaaS - Cloud Rewind But that doesn’t seem to trigger the credly assignment :(  Thanks,Hayden

Hi,Is it possible to show which user and what files were download from the WebConsole?For example, if I’m restoring any file I’m getting a job with details, but for the download action I can see the action in the audit trail report but with now details of the user or the file itself, I can see only the browse action of the folder Thanks 

Hi everyone,I am currently performing a hardware refresh/migration from a legacy Media Agent to a new Commvault HyperScale Edge (Single Node).Current Setup: CommServe is on a separate dedicated server. Legacy MA: Windows Server with local disk libraries (NTFS). New Setup: HyperScale Edge (Single Node). Already joined to the CommCell, and the HyperScale Storage Pool is created. Proposed Migration Plan: Since I cannot simply move the DDB/Disk (due to the architecture change to HS Storage Pool), I plan to do a Side-by-Side migration: Create a Secondary Copy on the existing Storage Policies. Set the Target Library as the new HyperScale Storage Pool. Run Auxiliary Copy to sync all data. Once synced, Promote the Secondary Copy to Primary. Decommission the old MA. My Questions: Is this the recommended workflow for migrating to HyperScale? When creating the Secondary Copy, should I expect any specific behavior regarding the DDB association, since the target is a Storage Pool? A

HelloIs the default policy enabled when creating the Exchange plan sufficient for clearing out older messages or mailboxes? Our default retention period is set to one year. However, when I check the Office 365 storage policy and the retention reason, I see "Data Aging Disabled" listed.

Hello dears,  im facing an issue while performing out of place restore for oracle database, the restore start to transfer 3 or more files then go in pending status with the below error       Error Code: [18:182]Description: Failed with     SBT library error [ORA-27199: skgfpst: sbtpcstatus returned     errorORA-19511: non RMAN, but media manager or vendor specific failure,     error text: ]Source: R12_DB, Process: ClOraAgent Mediaagent job manager log26501 59f7 02/01 10:28:38 #### SdtTailServerPool::StopPipe: Going to stop client with SDT pipe [SDTPipe_R12_DBCRP_COLD_jd-mediaagent_5255_1675236023_20203_1_11b7691e0]. Type [0]26501 59f7 02/01 10:28:38 #### SdtTailServerPool::StopPipe: Cannot find SDT pipe [SDTPipe_R12_DBCRP_COLD_jd-mediaagent_5255_1675236023_20203_1_11b7691e0]. JobId [5255]. Calling JM unregister here on its behalf26501 59f7 02/01 10:28:38 #### deinitializeSDTpipeline CALLED for pipelineID [SDTPipe_R12_DBCRP_COLD_jd-mediaagent_5255_1675236023_20203_1_11b7691e0] 5255   

Hello,  It’s posibble the installation of Commserve in Suse Linux Enterprise Server 16? I try and i can not complete the installation.error log:result:1, output:1156|1|*** Must be RHEL 7.2/CentOS 7.2, Amazon Linux 2 or later versions of Linux distribution  NoneType: None ###  Some of the prerequisites failed validation check. Please check the log file /var/log/.gxsetup/logs/20251226/install.log. Thanks in advance

I have question . i install new CS v11sp40 choose all in one install. i open Command center on web browser . i try login .it sucess but system return login again . not access to UI interface. Could you please suggest a solution? 

Customer is backing Azure NetApp Files. Can they tap on CV managed backup gateway so they dont need to manage any infra?What are the caveats? I understand that the traffic will be going through public endpoints? Any egress charges for customer?

I have an Oracle 12.1 environment and need to keep the archive logs for 24 hours. I tried multiple configurations:Subclients (Default and ArchiveLog): Tested with “Archive Delete” enabled and disabled. Schedule: Tried “Delete Archive Log” with: Older than 1 day and Backed up 2 times. Also tested with these options disabled. Results: The only change occurred when using Older than 1 day and Backed up 2 times, which added the following line:delete noprompt archivelog until time = 'sysdate-1' backed up 2 times to sbt;However, the line:(archivelog all delete input);remains in the script, and I don’t know how to remove it.I will try a custom script, but I prefer a Commvault solution. During my research, I found a possible approach using three subclients:Default: Full backup + archive logs without deleting. Archivelogs: Hourly backups of archive logs without deleting. DeleteArchive: Daily deletion of archive logs.For now, this option is not possible because even with every delete flag disabl

I need to know whether we can connect an S3-compatible repository provided by the customer (“cloud storage”) to Commvault in order to store additional backups as an “off-site” copy. Technically, we know that the connection is possible in principle, but the issue of encryption arose during the project. Could Commvault encrypt this backup with a separate key that is only available to the customer? It is crucial for the customer that the data is protected by its own key and can only be managed by the customer, rather than being encrypted with the general Commvault key. Otherwise, in the worst case scenario, the customer would no longer be able to access the data and would not be able to decrypt it due to the lack of a key. The question is whether it is even possible to restore data on S3 storage that has been backed up with Commvault without running Commserve.

Good morning, We are new to postgres databases and are implementing our first production cluster soon.  What are you all using for your log backups in terms of scheduling?  We are running in continuous archive mode and currently have backups every 15 minutes.  Even 2G  backups are taking under a minute. What are the considerations for setting this? If our RPO is 5 minutes, would it make sense to backup every 5 minutes, or is that trying to fit Commvault into a high availability box that it is not designed for?If using FSBasedBackups, are you also using regularly scheduled dump based backups?  In what scenario? Thank you very much, this forum has been fantastic!-Chris

The master server is currently using v11 sp14,I'm trying to install the client redhat 9.7 version, but can't I support it? If not, which version of sp can I support it from?

Good afternoon everyone.I have a question regarding a complete environment update. In this environment, there's a machine running Commserve and MediaAgent. It previously had version 11.32.122 and was updated to 11.32.80. When I check communication with this machine (performing a Readiness Check), it indicates that the Web Server and Command Center are not ready. However, the software programs open when I try to open them. Is this normal after an update, or am I missing some configuration steps?I've attached screenshots of the situation. I would greatly appreciate your help.Thanks.  

Hi everyone,I’m planning to convert virtual machines from VMware to Hyper-V using Commvault’s “VM Conversion” feature. The official documentation https://documentation.commvault.com/11.42/commcell-console/converting_from_vmware_to_hyper_v.html mentions that a Windows Server 2012 R2 host is required as the destination system. Is this requirement still valid, or is there support for newer Windows versions? best regards,Andreas

I currently have an environment running Commvault version 11.24, and I am planning to upgrade to version 11.32. The CommServe database is hosted on Microsoft SQL Server 2012.Before proceeding, I need to confirm the following: Is SQL Server 2012 still supported in Commvault 11.32? I would appreciate any guidance or experiences from similar scenarios.

Not sure how old this behavior is but im using the latest Linux 1-touch 11.28 x64 iso. I restored a linux server to original hardware. When booting the server after restore, we noticed the nfs volumes were not mounted. they were usually mounted in the fstab file. When i looked at the fstab file it was not the original we used but a new one created automatically by the restore. It looks like it saved the original fstab in a backup file. Its easy to fix, either manually edit the fstab file or restore the old one but its strange we have to do this.There is an option to ‘Retain only selected mount points in /etc/fstab’ (checked by default) I tried to test it with this checked and unchecked and either way the old fstab was not restored and nfs mounts were not mounted. I dont know if there are other ways in which this might cause a problem but i suspect there might be. It’s not a huge deal but its very annoying when it seems restoring the original fstab file should be the default option. Fro

Hi,i have 1 MediaAgent with B2D storage.Is it necessary to backup this machine?RegardsDennis

I have a customer asking for integrating SaaS with service now. Sending alerts from SaaS to SNOW. I know the docs that describe this integration that we have are just for MSP. Could someone please help me out with what the web hook configuration needs to look like to send to snow?

Good afternoon everyone.I have a question about Commvault's cloud libraries. A client would like to use Wasabi Object Storage, but I couldn't find any specific requirements in the documentation for using Wasabi as a library. Is there any documentation on this?

Hey,I was wondering if the VSA Proxy on VMware could have a Storage Accelerator role, so it could write directly to, for example, Flash Blade S3? "So, read data using Hot-Add, then write it to the S3 bucket and send only the metadata to the Media Agent/DDB.

Hey Guys,I have a question.My customer has several Windows 11 VMs on his Nutanix. The problem is we cannot backup them. I have already read here in the forum that you should simply remove the vTPM. But this is not possible for this customer. Does anyone have this case?Surely it must be possible to back up the VMs anyway?

I noticed that the latest price list no longer includes Threat Scan for VMs and Risk Analysis for VMs in the SKU list. This effectively means both services can now only be purchased or consumed based on the amount of processed FET.We recently added Threat Scan to our internal catalogue as part of our upgrade to FR40, and this sudden change is quite disruptive. Unexpected adjustments like this significantly impact MSPs and resellers, making it harder to position these services to customers because the cost becomes highly unpredictable.I’m curious to understand the reasoning behind this change, as in my opinion, it does not seem to support upsell, sales growth, or revenue generation.

Via MS TEAMS >Workflows>Manage I’ve created a workflow called Send Webhook Alerts to a Channel and copied the URL created. I’ve then go to Commvault Command Center>Manage>systems and created a Webhook and provided a name and used the copied URL. I’ve then sent a test alert from Commvault to the webhook however the status of the Webhook in Commvault remains in red with error he status 401 Unauthorized with the message{"error":{"code":"AuthorizationFailed","message":"The authentication credentials are not valid."}}I’m not providing any credentials. Any suggestions would be very much appreciated. 

Hi as i try to find document only find it on mssql on-premise.Can be commvault backup azure sql with tde feature ?Thank you to much.https://documentation.commvault.com/2023e/expert/back_up_sql_server_data.html

Hello,can I use HyperScale X nodes for configuring and running ThreatScan feature?Thanks.Jan