Self-Hosted Q&A

Excuse my ignore but will deleting the existing index trigger an index restore?

has anyone successfully automated a file level restore? this would be for an audit purpose.

Hi Team, Greetings! Is there a faster way of excluding this specific email address instead of doing it one by one? There are 2000 mailboxes that would need to be excluded.

Hello Everyone,I am in the same context as Greg describe (everything in place and accessible).https://community.commvault.com/commvault-q-a-2/backup-m365-into-existing-commvault-on-premises-environment-3895?postid=22706#post22706I got 2 issues on this configuration:Doing backup on SharePoint Online, I got “Invalid Storage Policy ID. Please verify Client[APP-SHAREPOI

Hello,Dr backup is configured with the below location.\\ip\h$\Commserve_DR This is basically a Media Agent (windows) and in H drive I am storing the metadata to this location.When I click on the browse option and give the username and password, it says incorrect username or password. I have given the correct username and password but still its giving error. How can I get the correct username and password?There is one option to change the username and I did that also but still its not working. Also Upload backup metadata to Commvault cloud - It creates a air-gap copy of metadata but where it exactly store? Is there any cost of storing the metadata on Commvault cloud. How to access this metadata whenever required? Also Upload backup metadata to Cloud library - It creates a air-gap copy of metadata. I can select any Cloud library but where it is exactly store? How to access the metadata?  Retention of drbackup

Hello all,Is there a log file on the backed up client (Windows OS) that shows all (successfully) backed up files from a File System Backup?As you can view all the successfully backed up files from within Commvault the information must be there somewhere - I presume in the CommServe DB itself - but is that also logged somewhere in a log file on the client? Background:An application on that Client is creating many files on a daily basis that need to be backed up but afterwards (after 24h) are no longer needed on the client. Unfortunately, the application does not cleanup these “old” files, meaning they remain on the File System unless they are manually deleted. Due to the large size of these files (couple of GB per File) we ideally don’t want to just extend the File System but instead would prefer to run a script that runs deletes these files 1-2x per day. But to do that we somehow need to establish a logical verification that the files have been pre

Commserv Version is 11.28, while doing the push installtion on windows 2012 and 2016 clientsbut am getting the below errorError Code: [68:175] Description: Failed to install File System Core Package, could not determine processor/OS type of client.Please help on this

So we are using smtp journaling and the location we are journaling to continues to grow in space. I am not sure why. I have run full back up jobs on the content store mailbox, i have ran cleanup against it as well. When clean up runs it only clears out the recent emails that came. However the path smtpmailcache\mailboxes\inbox have about 140GB of mail items. Am i able to remove all those messages? My retention on that mailbox is 1 day however i have 153 folders and growing in that inbox location. Any advice would be apricated.

Hi, Unchecking the option Enable Physical Pruning will disable macro or micro pruning? Or both?   What is the difference between that option and the Enable pruning of aged data (Mount Path Property) below?    

Hi, could someone please explain how the Legal Hold setting in a storage policy works?  So here is my situation, so basically I have a single server within this storage policy that needs to be set to infinite retention on all subsequent backups going forward.  Not sure if Legal Hold is the right way to do this, so any suggestions/recommendations would be appreciated. 

I`m on a journey down the path of understanding the differences and feature comparison between the two licenses above.I will have a few questions along the way.Our goal is to be able to provide system state backup/restore using 1-Touch for a Win7/Win10 machines.When deploying my first Windows 10 Client, I noticed that licenses were getting pulled from (Operating Instances) - Considering the client and the purpose there should these new Win 10 machines should be using a Client License instead of OI. So I looked for information on the license doc and could not find details about the Laptop and Desktop Licenses such as when it is use

Could you confirm as to whether Commvault can be used to backup a CIFS when mounted on a Windows Server?

Hi all.At times we get the below error when something have happened to the Archive log files. Description: PostgreSQL Database: The Data backup has failed. Archive Log files are missing preventing this job from completing on Instance [XXX] Client [XXX]. Please run a FULL backup.  It would be beneficial if the job could automatically convert to a full, instead of killing the job manually, and then start a full. Do anybody know if this is possible? Regards-Anders

Hello everyone, I’m backing up an Oracle database in Linux, and every time a backup of this database runs I received the Error below:Error Code: [18:183]Description: Failed with Oracle DB/RMAN error [RMAN-06554: WARNING: file 10 is in backup mode RMAN-06554: WARNING: file 11 is in backup mode RMAN-06554: WARNING: file 14 is in backup mode RMAN-06554: WARNING: file 15 is in backup mode RMAN-06554: WARNING: file 16 is in backup mode RMAN-06554: WARNING: file 17 is in backup mode RMAN-06554: WARNING: file 18 is in backup mode RMAN-06554: WARNING: file 19 is in backup mode RMAN-06554: WARNING: file 20 is in backup mode RMAN-06554: WARNING: file 21 is in backup mode RMAN-06554: WARNING: file 33 is in backup mode RMAN-06554: WARNING: file 34 is in backup mode RMAN-06554: WARNING: file 35 is in backup mode RMAN-06554: WARNING: file 36 is in backup mode RMAN-06554: WARNING: file 37 is in bac

Hithere is no active controller on library and we cannot make any one, getting following message as screen shot, how we assing any MA active controller   Thanks  

can we set queue if hotadd mode not available in snapshot backup to avoid backup run through NBD mode?Note: don't want to select transport mode hotadd.

Hello there,Are stand-by SQL servers also covered with embedded license that comes with software or not? I read EULA and I didn’t find that info there.Thanks.

Is this supported ?  Looking at the documentation I only see VMware and Azure. If not, anyone know the roadmap ? Thanks Shynee

Hi,I would like to understand why when I see 32.35TB to be copied to tape, the aux copy is completes 100% successfuly, but the Total Data Processed (29.69TB) is less than the Total Data To Processes. 

Hi Team,I have tapes LTO7 without barcodes. Commvault can't identify them. How can I use them?

hello All, we were using disk library and 2 physical server as our MA , recently we procured hyperscale x 3 nodes and created a cluster , and storage policy and we created aux copy in all the storage policy and copied all the data , then we switch it to as the primary copy , we decommissioned our old media agent , now we are getting old ddb related alerts and job failure i have disassociated old MA from system schedule policy   please help me how to get clean of old disb library ,MA , dedup engine and databases , can someone help me necessary steps to take Alert: Commserv Anomaly Alert Type: Operation - Admin Alert   The system detected an unusual drop in the pruning performance for the following databases in commcell

Upgrade from 11.24.90 to 11.28.56HelloI upgraded last from 11.24 to 11.28 to essentially upgrade the SQL DB last weekI noticed when doing my before the weekend space checks, that each mount path in the disk library now had 100 GB allocated, this was previously 2 GBI’m sure there is a good reason?My problem is, my customer has multiple mount paths in his library, never enough space and now has lost some more space in his disk libraryIf anyone could share the reasons for the increase and whether reducing back to 2GB is actually sensible - that would be great!Many thanksMark

Hello everyone,  I just noticed my file server backups are not aging out following the upgrade to 11.30.32.  My file server has the CommVault client installed and I do incremental backups throughout the week with synthetic full backups on Friday night.  The last synthetic full backup of the month is retained for a year and the last Syn-Full of the year is retained for 3 years.  Does anyone have suggestions on what to check? 

Hi Team,I have Facing an issue in commvault backup, While taking the incremental backup of an file system server backup is failing  with below error.Error Code: [7:286]Description: Failed to backup file that qualified as extentsCurrent Commvault version  :11.28.24Please share me any solution for this issueNote: Manually I can able to take synthetic full backup it will working fine, only issue is incremental backup only

We have a physical system that we will eventually move to virtual platform. But - i dont want to try to do anything to this system until  ihave a disk image backup. How would one take a disk image backup and point it to our media agent. Im familiar with the bare metal recovery process but curious how to take the backup. Is it just the system state?Physcal system backups are not my strongpoint.