Self-Hosted Q&A

Hi Guys, We need to renew the SSL certificate for tomcat.  Would like to check the complete process for this ? Whether we can use the old CSR file as no changes were made in the environment.Regards,pank1988

Hi there, Two days back with my seniors, I created a disk storage but unforeseen disabled deduplication. After giving artefacts to my client for that disk storage, they are asking today to enable deduplication but now I am not getting option to toggle deduplication button to enable except delete disk storage. And production data written onto it in the two days.We tried using command center. How can we enable deduplication for future backup data. Is it possible? Please advise. Hari

Hi there, Please advice, can we insert cleaning tape in tape library from Command center. I am not getting option or may be I am not able to find it.I am aware of CommCell console but not of Command center. We can add drives, zone MA with TL. I am novice to CC, therefore taking help and guidance from experienced persons to learn. Hari

We have LTO4 tapes that contain backups that we would like to move back to disk. Is that possible? If so, how can it be accomplished? Thank you for your time!

AFAIK there is no prebuild FREL image available for Hyper-V at the moment.Are there any plans to distribute a FREL image for Hyper-V in the near future?

Hi Commvault team, I am learning Commvault from YouTube videos but having some doubts.Please mentor me.Can we install Command center on Linux machine. While restoring VM(s), we require vCenter server or ESX using VSA. Can we use “activate” section to find redundant data on client computer configured in CommCell. Do command center support SAN disk and cloud storage (S3) [as new tech. storage] or it uses “tapes” [Traditional] too.

Hi :) Is it possible to restore a DB from within sql management studio when using commvault for backup ?  I can see restore point from within the management studio but when I try to restore it cannot as it looks on the E drive and thats not where the backup`s are located. They are located on an isiloted storrage media, do you know if it is even possible, would be nice if some admin users where able to restore without contacting the backup backend team :)Br Martin

VM backup that is completing is not showing upThe Commvault software was removed from CLIENT1 and we added the CLIENT1 to the VM backups.I am backing up a VM in Commvault named CLIENT1  but I am not able to see it in any client groups.We are able to view all other VM’s not named CLIENT1.   

Hello!I have a newly deployed Commvault environment for one of our customers. We have 10 VOI licenses to cover 10 VMs being backed up by this solution.Recently an extra VOI license has been consumed bringing us over our license threshold. Upon investigation I discovered our Media Agent server is now consuming a VOI. In the license summary report, the media agent server is displayed under the “Current Virtual Operating Instances” table but is not shown under “Virtual Operating Instances - current usage” table, so I am not able to pinpoint why exactly it is consuming the license.The Media Agent server is not shown as protected under virtualization, file servers, databases, etc., and should not be. I did notice that the “Virtual Server” agent is installed under the CommCell > Servers page.Currently this is not an issue as we are still within the evaluation period, but I would like to solve it before it becomes one. Any help is appreciated! C

HiA while back I setup Salesforce backups with commvault using AWS RDS Postgresql. Our company uses AURORA RDS as default and at the time it was said that Aurora wasn’t supported.https://documentation.commvault.com/v11/essential/93007_postgresql_requirements_for_salesforce.htmlSupportPostgreSQL DatabaseAmazon RDS for PostgreSQLAmazon Aurora for PostgreSQL version 11.9Azure Database for PostgreSQLI now come to DB upgrade time and see that Aurora is now supported - but a pretty old version of Postgres. All the the other versions of postgres don’t specify a version?So I guess the question is why is the stated version the only one supported?(11.9)  or has

Morning,We’re moving to ONTAP 9.10, which means only SnapDiff v3 is supported.  In the CommVault docs I can only really find what CommVault versions support v3, nothing really about what needs to be configured.I’ve seen from other topics here, that our commvault user needs an “access tokens” role on the NetApp, is there anything else that we need to look out for?Thanks.

Hi, We are currently running 11.24.48. After the upgrade from 11.24.29 to 11.24.34, I was unable to log in to the Commcell Console using my AD admin account.Web Console works fine, and I can log in there without any problems.For the time being, the only way to log in to Commcell Console is using a local admin account. Is there a parameter or a setting that prevents us using our AD credentials since 11.24.34? Upgrading to 11.24.48 hasn’t solved this issue.Thank you,Zoltan

I am looking for a comparison between Windows and Linux media agents. I have done some testing between the two and not seeing anything that will make me say “Yes, we need to do Linux now!” I am actually seeing that I would have to deploy additional infrastructure for items like Live Browse if I went to Linux as Windows proxies would be needed.  Any suggestions are appreciated.

Hello everybody,hope you had a good time and wish you a great 2023!Let me ask you a little question. We are about to decommission few VMs out of about two hundreds running on a vCenter, therefore we are planning to stop backing up them, but we would like to save the latest full backup for six months. How would you do that?One idea could be to create a dedicated subclient with the VMs being decommissioned, associate it with a new storage policy with six months retention copy and finally run a manual full backup.Is there any better (and smarter) option?Thank you!Gaetano

We are needing to remove Commserve and MediaAgents from the Windows Domain.I found the below post in the community. I was wondering if anyone had actually done it and what was your experience? I can not find anymore documentation than just this one post. Does anyone have a more detailed step by step instruction and any pitfalls to lookout for? What was your experience like? Remove Commserve and MediaAgent from Windows Domain 7 months ago 1 reply 190 viewsF

Hello, I have a subclient named Bronze (Vmware client), backed up with Storage policy SP-Bronze since 1 year no issue.We make incremental daily backup, One weekly synth full backup.a week ago, I changed the Storage policy to SP-Bronze2.I ran a full backup manually > OK, incremental daily works good but when the synth full occur in the week, I have this error message Error Code: [62:396]Description: Error writing to the media.Source: pcpl98a00j, Process: cvd Thanks ! 

i try to file restore but, [2.38mb] other's not in the backup listWhy can't I check [others] on the recovery target?

Hi, We have few Windows Media agents that has DDB with 2 partitions.Each partition is hosted on a different volume of course.The volumes use ssd disks and we plan to upgrade these disks to a higher capacity ones.What is the best practice here ?Use the move partition option, as described here - https://documentation.commvault.com/2022e/expert/12582_moving_deduplication_database_to_another_location.htmlor use this option ( Never used it before )https://documentation.commvault.com/2022e/expert/12588_moving_deduplication_database_for_hardware_refresh.html Thanks

getting a below error : Error Code: [18:183]Description: Failed with Oracle DB/RMAN error [ORA-00604: error occurred at recursive SQL level 1 ORA-01652: unable to extend temp segment by 128 in tablespace TEMP RMAN-08132: warning: cannot update recovery area reclaimable file list ]Source: vsrv3114, Process: ClOraAgent Help to fix the issue 

i have the commvault v11.28.32 and i have a problem with the apache commons daemon service runner that take memory usage on 92%. i used next link https://kb.commvault.com/article/54344 but this solution does not resolves this problem

Hello Commuinity,We tried to restore a MySQL DB on Linux machine. Backup fails with showing an error (See the image), but we can see the restore job completes only the log restore had been failed.Job Details We initially disable/stop the mysql services from the restoration machine (Restoration will not start if the services are up).However, in the log files we can see the restoration succeeded. “Log restore” logs were not in the view log file.Logs from view logs 

where is located the Audit trail logs in commserve server. Pls help

I had a virtual server that Commvault has been backing up for awhile now disappear.  Is there any way to track down how this happened or who would have done it?  I have run the Deleted Virtual Machines report and it doesn’t show up on the list.  

Hello,This question is specifically aimed at the 1-Touch recovery process for an IBM i client, but may be applicable to other client types.The save of the system portion (SAVSYS) will create up to nine [4.27GB] ISO image files that are then individually ‘burned’ to DVDs for use by the 1-Touch Recovery process. The first ISO image file [DVD] will be used for the initial boot of a system, with the remainder of the ISO image files used for the install of the base operating system and other objects that will get the system to the stage where it can communicate with CommVault to complete the restore of the entire system.With this many ISO image files it is quite cumbersome and time consuming having to burn nine ISO images to DVD. Likewise using this many DVDs for a recovery is a slow process.IBM Power9 servers have a USB3 port that can be switched and allocated to an individual IBM i LPAR as a virtual optical device, allowing a USB flash drive to be used as a

Hi team,I am facing issue with one of the sql client backup completing with errors,Error Code: [30:325]Description: Error encountered during backup. Error: [Server: The operation was cancelled because of locking conflicts. ] CSQLBackup::InitializeAndGetLockForParallelBackupSync(16476): -Warn--: The parallel backup-lock is [LOCKED] for the phase [Full] of database *****Could someone help on this please?