Self-Hosted Q&A

Hello everyone,I’m backing up a MS SQL Server, and a DBA asked me to disable the maxtransfersize of the backups.Taking a look at the configurations of the Subclient I found the option to disable the log consistency check, and I checked the box as you can see in the screenshot below:My question is with this box checked, the maxtransfersize will be disabled too? Or do I need make anything else to disable it? Thanks, 

anyone give me a quick idiots guide to configuring a backup of an azure blob storage account from start to finish. I have an onsite commvault hyperscale configuration with 2 media agents in azure. I believe  i need to install the cloud apps software onto a host but should this be on one of the media agents in azure ? Tried following the guide and can follow bits of it but could do with a single list of steps do this then do that and so on ...

clbackup causing high cpu usage

Hi,we use Commvault Simpana 11.20.Is there a posibility to set a matenance for the complete commcell or only for every media agent?RegardsDennis 

CommVault License Summary Report shows CommVault Complete OI Licenses. 

Hi All, Our customer scanned 8403 on our Media Agents and detected that these ‘prohibited’ protocols are in place and causing alerts on their end.Is it possible to disable all except TLS 1.2?Many thanks in advance.

 Its been a while since I installed a Linux FSA on a client, my question is;I want to install the Linux FSA on a client but I dont want the client to have access to edit or change other user groups. Just want it to perform backups of the Linux client.Having said this what items should I uncheck in the Permission details  

Hi Community ,Does Commvault Supports backups and recovery for MongoDB and Cassandra database hosted on AWS & Azure Cloud ?MongoDB Version -- 4.0 , 4.2 & 4.4Cassandra Version -- 3.4 & 4.0If yes , what all capabilities are provided .

Added a Kubernetes Cluster. The pods are discovered fine however during the backup I see the following on the vsbkp.log.Job goes pending and after a while it fails.4868  3940  01/27 13:37:18 JOB ID CKubsInfo::OpenVmdk() - Listing volume [qbc] failed with error [0xFFFFFFFF:{KubsApp::ListDir(1401)} + {KubsVol::ListDir(643)} + {KubsWS::ListDir(193)/ErrNo.-1.(Unknown error)-Exec failed with unhandled exception: set_fail_handler: 20: Invalid HTTP status.}]4868  3940  01/27 13:37:18 JOBID CKubsFSVolume::Close() - Closing Disk: [qbc] of VM [test-clst`StatefulSet`qbc`b5bf0bb6-a0fc-4123-ac68-9de3c3800807]Documentation is very shallow and not enough KBs around kubernetes. Ideas?

Hello, Is there any way to refresh media or consolidate without using a scratch tape?I have an appendable tape with lot of free space but not completely scratch tape.

How does this affect commvault licensing for Mailboxes?  For example (numbers purely made up for ease of explanation) if we have 500 user mailboxes and 500 teams and 500 Outlook Groups used as Distribution lists do we need 1500 mailboxe licenses or just 500 for each user accessing those resources?

Hi, A customer is running Exchange Online since several months back and after an update late March (currently 11.22.13) some mailboxes type group, started to appear in the backups. This seems to be Teams Group created mailboxes and they are not included in the AD associations for backing up online mailboxes. So far 23 of these mailboxes has turned up in the customer environment and I’m not sure they are wanted.I am wondering if this is a feature coming with the support for Teams backups and if this is normal behaviour. If so, how can it be disabled or excluded from the user mailbox backups? If it’s not normal I suppose a fix will be in place shortly. /Patrik 

I have a linux server that creates a daily folder for each month and year, an example of the path structure would be: 2020/Dec/12020/Dec/22020/Dec/3…2020/Dec/312021/Jan/12021/Jan/2… 2021/Nov/302021/Dec/12021/Dec/2… and so on At the beginning of each month  I only want to backup the pervious month. So in early Dec 2021 I want to backup 2021/Nov/*  Can anyone advise on how to do this??   

Hi, Exchange Online detects ~2500 mailboxes in the Exchange Office 365 app. The customer shows me a screenshot indicating he has only 1250 Microsoft 365 E3 licenses assigned. What causes this mismatch, is there a problem, are more Commvault user licenses necessary? Thanks.

I’m doing a cross machine restore of the SYSTEMDB database to our HANA DR server using backups from tapes, however it get’s stuck to 6%. Couldn’t find any errors or failure in the job log to help me in the troubleshooting. I’m atttaching the log file here. Any suggestions/recommendations? 

I’am migration a server from Windows to Linux, and have a lot of files that needs to be moved. And will use the live sync replication for this.https://documentation.commvault.com/11.24/expert/92967_configuring_replication_for_file_system_agents_01.html Each time we try to replicate a file dir from Windows to Linux, all the files is getting skipped.I can’t find any documentation that this feature is not supported? can anyone confirm/deny this?If I do it the other way, from Linux to Windows, it works fine.  

Hi, At first, thank you for taking the time to read this query.Currently we are facing a challenge where we want to rehydrate our exchange archive, which is located in Exchange Online.We have a bunch of users, and not all data has been stubbed by a long shot.So ideally we want to initiate a full restore of all mail items to rehydrate the archive, but we want to only overwrite the stubs, not the still present emails, because that would be a huge waste of time and resources. I have attempted to save the restore as a script, as such making a ‘restore only if stub’ parameter available, but this does not seem to have the desired effect anymore, still all mails got restored. Is there any such way to achieve this in CV currently? A way to only overwrite an email if it is a stub to avoid unneeded restores for items that already exist? Thank you in advance.-WR

Hello Commvault Community! Do you have access to information whether CommServe in FR 11.24 will be able to be hosted on the new OS - Windows Server 2022 LTS? Is there information about it on the roadmap? I asked chat from ma.commvault.com and asked a question via "Submit Feedback", but I didn't get an answer to my question. In the documentation regarding "CommServe Server: System Requirements" there isn’t information whether Windows Server 2022 is supported, but in the article "Windows File System: System Requirements", we’re informed that it is already supported for OS Windows Server 2022. CommServe Server: System Requirementshttps://documentation.commvault.com/11.24/expert/2801_commserve_server_system_requirements_02.html Windows File System: System Requirementshttps://documentation.commvault.com/11.24/expert/3011_windows_file_system_system_requirements.html If you have sources from which to get information, I would be grateful, I wouldn’t like to create a service request in Commvaul

Hi, We have a customer who wants an official statement that SQL2012 Enterprise is licensed as it came along with Commvault in the past.I can find the statement for the Standard edition How does Commvault handle the SQL Standard License during the CommServe Installation? but in the past SQL2012 was also covered.Is there still a way to have this statement. We will inform the customer that SQL2012 is support for an half year so in the next 6 months it might be smart to update. Best regards,Danny

Hi All, I  ran an oracle incremental backup for a database but this backup has been converted to full backup I am asking why this happened , however this database has a previous and valid full backup .

I am trying to install Commserver agent on a Centos for backing up MySql from Tools/Add-Remove software. It is asking for selecting an UNIX group while choosing Unix as computer operating system. I don’t know how to create or manage any existing Unix group. Can anyone please help? I objective is to back up MySql on a Centos. Anyone can share the step by step process? Thank you in advanceThanks,Subhas

Hello,We have few laptop client which we wish to backup using Commvault endpoint protection. There is firewall between CV infra servers and laptop network and ports 8400 & 8403 are opened on the firewall. One way network topology has been configured with data forced to tunnel option but it is still using dynamic ports to send the traffic to CommCell components. There is no network gateway between them as it is a tiny setup.   Regards,Jaspreet

HI Team, i have gfs2 file system cluster nodes and looking for an backup type of gluster fs or gpfs - but neither of them are able to backup gfs2 type. Glusterfs - skips the gfs2 file system stating “skipping it as its a gluster subclient”, GPFS type- doesn't even identify the content, mean there is “no gpfs content found “is the log says.. wondering any possible way without normal FS agent backup to backup gfs2 fs Appreciate your help.. Thanks..!

Hi teams,I would like to know if it is possible to segment a restore job over several days ?If yes , how to do that ?Regards

We have the following scenario:Cloud library → shared between MA1(windows vm on prem) ; MA2(azure VM windows) VMware VM (backed up using VSA) backed up by MA1Browse and restore from MA1 worksservices stopped on MA1Browse and restore from MA2 fails → “Browse failed due to error while mounting virtual machine.”We see that the cvvd driver is not loaded on MA2 wheras it is on MA1. (As per https://documentation.commvault.com/11.24/expert/30807_live_browse_and_block_level_browse.html Block-level browse uses a block-level driver to mount a pseudo disk on the MediaAgent being used for browse and restore operations.; Cloud Library Support for Live BrowseFor all VSA hypervisors that support live browse, you can perform live browse operations with the following cloud libraries: Microsoft Azure Storage: Default container storage using hot or cold access tiers with General Purpose v1 (GPv1) or General Purpose v2 (GPv2) storage account)  Question is : Is live browse supported for MAs in Azure?