Self-Hosted Q&A

Hi Team,I am looking for a Query/Script that can be used to fetch the information about all the service accounts that are used in Commcell Environment.Eg: to store DR backups in a Network share/ account used to add the mountpath(provisioned from NAS/SAN) in a media agent etc.These service accounts are not coming from AD and hence are not listed in the Users or Users and User groups. Hence, they cannot be found in the Users and Users groups permissions report from webconsole.Also, these service accounts cannot be obtained from “UMUser” table in CSDB.Is there a way we can obtain this information from CSDB?I have a support ticket 210524-114 opened for this request.Regards,Shashwat

I have a oracle database with TDE enabled and it is giving poor compression during backups.As per below url, rman compression needs to be disabled on the client. Where can i find this setting?https://documentation.commvault.com/commvault/v11/article?p=20811.htm Thanks

Hello,Hwo to copy set of latest DR Backup?Commvault is requesting to send.

Hi guys, I need to do a DR test for the commserve server.Do I have an option to recover to another server without stopping the services on the production server?the second question: how can I revert back the services to the main commserve? 

Backup of OD for Business. I’m trying to create additional subclients under CloudApps instance. https://documentation.commvault.com/commvault/v11_sp20/article?p=30238.htmI’ve enabled it at the instance level to use group affinity. https://documentation.commvault.com/commvault/v11_sp20/article?p=30234.htmIssue: After clicking Configure -->Discover in the Auto-Discovery tab the Discover Progress screen comes up but goes away after about 3 seconds. Any assistance would be appreciated. Vin

For weeks now, the DR backup has been ending with errors.We have reviewed the log and events. We don't see any errors. How can I find more information to know exactly the problems that the copy is having @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@Machine : b2s-backup01File    : ResourceManager.log@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@9904  2d2c  06/03 10:01:09 43461 Resource   Reserved Resource: NoOfReservations [1], StoragePolicy [CommserveDR], MediaAgent[b2s-backup01], StartNewMedia = false, InterruptedJobList []9904  24cc  06/03 10:02:06 43461 Resource   Releasing Stream(s) for Job [43461]@@@@@@

Hi Fellas, I have searched on the documentation about the changing the mssql restore stream but I couldn’ t find any good information about this. for example, Is it possible to change mssql restore stream from 8 to 4 ? Best Regards.

Hello everyone,I have a situation that I couldn't find in the documentation and in community here in how this could be done properly.We have a attached disk as DAS in the Media Agent and we have the need to move all the backups of the VMs to another place which will be a Cloud Storage.Is it possible to move all the backup data and after this change the subclients to this new Storage that we need as well?(Sorry for my bad english, btw ).

Newbie Alert! Hello Everyone I am new to Commvault I took over an environment which has more than 200 storage policies. These policies were created as a result of plans created using command center. We have more than 2000 VMs and 200+ filesystem clients and Databases. I was wondering how should I approach the cleanup. Is it a good idea to use plans for larger environments, because as a result of single plan there are multiple configurations created automatically.  Thank You

Hello,  In Commvault 11.20 Commcell I have a number of hosts that have user files and folders located on OneDrive attached as a contents of drive C:. As a result of backup job I face the following messages  [C:\Users\user1\dir1\subdir1\file1.pptx] [0x18B 395] Access to the cloud file is denied.[C:\Users\user1\dir1\subdir2\file2.pptx] [0x18B 395] Access to the cloud file is denied.etc.  Is there an elegant way to filter these OneDrive content out?  

We started using Active later last year, ( Amazing for those who have not deployed this yet) and while the file system projects are useful and abundant, I am wanting to add our exchange servers. Does anyone know if you can use just the DB of the exchange server ? or does each mailbox have to be collected within commvault for the crawl/scan to work? 

Hi fellas,I want to backup all Office files on Laptop Clients. I added %Office% as Content but I saw that it backed up all txt files, xml files, acl files etc.. What should Content be to backup all Office files?  Best Regards.

Hello, this might not be enough info but I’m trying to restore a VM and keep getting this errorError Code: [91:32]Description: Unable to register virtual machine [SERVER]. Possible reason includes datastore was not mounted correctly.Source: CVMA01, Process: CVDLater these errors only occur: Error Code: [32:392]Description: Volume Operation in Progress : [One or more volumes are being processed by other operation. VolumeId [543702]]Source: CVMA01, Process: CVDI have the job log files but can’t really make sense of it. Its pretty much nothing but errors and fails. 

Hello,I need to update the CommServ, but I want to make a backup of the CommServ structure(files, directories, databases, etc), How should I do it? 

Hello, I need to know the minimum permission to be able to see a server in a user webconsole please? I see “end user access” in a role’s permissions, but clicking it + view permission is not enough (and associating this role with the client) I can allow this access by setting the user as owner of the client, but is there a possibility through roles please? It would be more easy and efficient for me to manage it at this level. Thans in advance. Regards.

Hello Commvault Community,Referring to my previous topic which was marked as resolved. Link below.  The problem reappeared. There was single problem with the job, but it worked properly later. However, looking back to the past, this problem occurs cyclically all the time, for no major reason. This time it showed up with a specific error code. On June 3, an error occurred while generating the HealthCheck report. (screen 1-2). The problem was marked with error code 35:481 - the description is very general and does not indicate any particulars.I have reviewed the logs initially, but I cannot determine what the problem may be. I am asking you for help in analyzing the problem. scheduleReport.log 8404  3a9c  06/03 07:00:02 873727 EvReportMgr::GenerateReportNonSecurity() - xmlStr [<?xml version='1.0' encoding

Hi,I added my two linux clients to my commvault and i need to take the backup my oracle db from one linux machine and restore it to my another linux machine.Kindly, suggest the steps to complete this.

Hi Guys,Small question. FR 11.23, is that ususable in production already? Or should we wait till 11.24?  B 

Hi, are there any differences between Teams Backup in FR22 to FR23?Or do we have to upgrade from FR22 (Maintenance Pack 25) to FR23 to get the full feature Set?Regards,Alex

Hi all,my commvault agent is not stable at Exadata with current OS-Release.Did sb. experience problems post upgrading to current OS Release? Any workarounds known?

Hi All, maybe you have an idea. We have the problem that all laptops and workstations are re imaged with sccm. So The clients get an new operating system. What happens in the commcell is that we get duplicate clients. new Clients are generated with name xxx____1 . When you check the backup history for both clients you can see that new clients are backuped to the new object. The problem is that the users cant access there old data. The strange part here is that not all clients with the new name xx____1 have the new backups. There are also some clients with an new name xx___1 but actually backup history is coupelt with the xxx name.  I found an regkey: dForceClientOverride but its still active.. https://documentation.commvault.com/commvault/v11/article?p=107073.htmWe had opened an support case and will

Hello Commvault Community :) I’m trying to set-up backup for GlusterFS. I have v11FR22 (11.22.17). On sub-client level I can do “discover” and I’m able “to see” GlusterFS resources, but I can not backup them. During backup I have error message: “glusterfind command could not be executed on host : [localhost] volume : [/mnt/gv06-sec/] due to error : [Function failed during execution. (ERROR_FUNCTION_FAILED.1627), glusterfind command failed. Gluster scan will not be performed. error protocol error: file name does not match request (W32.1627)]”and in logs files I found:“Error=[0x8007065B:{CGlusterScanEngine::ProcessWorkUnit(1178)} + {CGlusterScanEngine::ProcessScanVolume(1639)/RunCommand(scp root@localhost:/tmp/GlusterCollect[hostname]_{simpana-device-00-045-1}_4715548.cvf /opt/hds/hds/iDataAgent/jobResults/2/5726/{simpana-device-00-045-1}_0_4715548.cvf) failed} + {CGlusterScanEngine::RunCommand(1728)/W32.1627.(Function failed during execution.

Hello Commvault Community,My name is Kamil. I need your help and a few words explaining the problem that happened.  I have a schedule that executes a HealtCheck report. There wasn’t problem with it before, but it ended with a mistake twice. I analyzed the logs and there was only an error about connecting to the console. (sceen)I would like to ask you to look at the problem and answer what could be the problem? Screenshots in the attachment. Thank you for your helpRegards Kamil

Hi Fellas, Sometimes I see CvDiagnostics.log under the Commvault log directory and it says that a lot of information about the server is collected in the log. CvDiagnostics ran once, maximizing server CPU and causing application interruption. Why is this process running automatically? Best Regards.

Hi all! Jobs related with storage policy, that backs up data directly to the tape (primary copy to the tape) start with failing error output No resources/ No Resource: AllocatedHowever, there should be enough tapes in the scratch pool. Nothing useful found in logs of the job.Do you have any ideas what could be wrong there?