Self-Hosted Q&A

Hi, We are on 11.32, in the command center plan while creating the RPO(schedule) it does not show option for synthetic full backup.As a workaround we created using commcell console. We are going to deploy new environment with 11.36.I beleive in the deployments from 11.34 the commcell console is locked(unless we have auth code).In such a case how do we create a synthetic full in command center Plans(I know there will be automatic synthetic full which is hidden, but we need to define synthetic full manually) ? One more query in  commcell console since schedule policy and storage policy are different, we can customize the subclients with in storage policy with different schedules. But in commandcenter the plan is binded with RPO.This means the subclients in plan cannot be customized with having different schedules.Doesn’t it a limitation of Command center plan? I hope the questions are clear. 

This is in the command center - protection - office 365 - sharepoint, configuration tab:What does it mean Commvault is using the default container? Where do we set this default container?Thank you. 

Hi All,We have multiple Unix clients in a Commserve, I need to enable 1Touch for all the clients.Is it possible to enable 1Touch for all in Unix Clients at once? Any workflow or Command/Script?  Regards,Sravan Kondeti

Hello!I have a question about failing-over and using Okta to SSO into the webconsole.Current situation:Software Version: 11.32.69We use Okta to SSO into Command Center and Java GUI.  When we log into Commvault, it redirects to our Okta side, performs authentication, and redirects to the Active server’s webconsole link.  (Our webconsole is hosted on the Commserve Server).  Failover situation:When we failover, the Passive server’s webconsole actually comes up and works.  I am able to see the login screen.  I am able to enter my credentials, and it redirects to the Okta side.  After it performs the authentication, instead of it redirecting to the passive server webconsole, it attempts to open the active server’s webconsole.  Since it can’t open that, the login fails. Is there a way for it to redirect to the passive server webconsole instead of the active server’s

Hi All, we are looking for an solution to backup an 7TB big SQL Server and restore the hole instance in 2h this is the customer wish.  I think the normal streaming backup is not working for this part. Maybe when the mediaagent has an all flash maglib behind and the network is 50GB and the sql server vm is also running on an nvme enviroment.  So we are thinking what can we do to backup the DBs and get an quick restore.  One Point ist the intelli snap for nutanix. Our idear is to run ever 4h an intellisnap for nutanix backup and copy it out to cv. Also we would like to install an sql cv agent inside of the vm run daily full + daily diff + every 15 minuts trans logs but no my question regarding the way back.  Lets say we have now 10:00 may last vm snap was at 06:00 and my logs are running every 15 min no i do an revert of the snap to 06:00 is it possible to restore over the commvault agent only the logs to 10:00 ? We

i configured an NDMP backup with 10 readers , i have dedicated ma with enough resources to accommodate  it , i split the content to several sub clients , as you can see in the below pic , there only one active streams never completing , how can i reuse the comeplted stream to do the job and finish it  

Hi!According to docshttps://documentation.commvault.com/2024e/expert/sap_maxdb_agent_system_requirements_03.html SAP MaxDB backup agent is not currently supported on Windows 2022, but SAP MaxDB itself is supported on Windows 2022. Are there any plans in Commvault to support backup of MaxDB on Windows 2022 platform? Or is it already supported but docs just haven’t been updated yet?It would be great if any vaulter could check that for me.Thanks!

Hello,Can Commvault automatically detect orphaned snapshots and perform their consolidation automatically without user intervention?Regards,Lubos

HiHow to do trigger a new ‘full’ for these three o365 Apps.That’s is -a new ‘entire pull down from Azure/o365 PS: I can do this for Exchange online through the Java console - but may have missed where its done for Teams,OneDrive etc

Hi all,We want to change the OS of our MediaAgent from Windows to RHEL for securtiy reason.Windows MA has network shared disk library, DDB and Index are in local drives.If it is possible, please provide any documentation of what are the requirements and procedure.Thank you.

Hi,We are trying to configure postgre backup for linux cluster which host postgre sql.https://documentation.commvault.com/2023e/expert/configuring_cluster_group_clients_for_non_veritas_clusters_unix.html’ What does shared cluster filesystem means ? Do it means which active/active or active/passive?In the Job Results Directory box, type the path for the job results directory. Ensure that the directory resides on a shared cluster file system. What about jobresults directory ,how this resource need to be configured in cluster?How the dependency of jobresults with other resources need to be defined ? What does moved filesystem means ? Unmount any moved file system because of the failover

In Exchange Online backups there is a job that runs daily called a “live update”. This job is small in size (only a few KB) but it attempts to write to the library directly from the Index Server associated with the Exchange Online Client.In my environment the Cloud Storage library is restricted to specific VNET’s for security. This VNET contains the Access Nodes and MediaAgents as we use Cloud Storage Accelerator to process the backups.When the VNET restriction is in place this job fails as the Index Server which is not in the same VNET is unable to access the cloud library. If I remove the VNET restriction on the storage account the job runs without error.Is there a way to find out where this job is initiated from so it can be massaged to write to storage via the MediaAgent rather than directly?

Hello Commvault Community,Do we have any news regarding HCL Domino 14 support for Linux? I saw in another thread on Community that for Windows it has already been confirmed, for Linux theoretically too, but the documentation still hasn't been updated - Customers are asking for it and however, entries in the documentation are important in view of the regulation of companies' internal policies. Is there any date when this information will be updated? Currently we have encountered a problem with the “Discovering Databases” process, but this is the first instance of HCL Domino 14 database in the environment and for previous versions this problem doesn’t exist - hence my concern whether we should continue to integrate with Commvault if this version of the database is not officially supported.Thanks in advance Kind RegardsKamil

Hello Guys.I have backed up a linux file then I did restore successfully. Both of  there is not any failure or skiping file. But there are 20000 missing file after restore. What clould be there ?backupRestore 

Good Day everyone,we’re operating a remote location with a Windows-Server as a network-Gateway between Clients that have no connectivity to CS and Commserver. (Not the OVA)We proudly got our first unix SAPHana-Client operating in that remotelocation.We installed a lot of Windows-Clients so far in that remotelocation, which is why we we’re sure that our way would work with linux as well:- We installed the Client with the silent_setup which is available in the linux-package- After that we tried the following SIMcallwrapper: /opt/commvault/Base/SIMCallWrapper -optype 1000 -cshost commserveFQDN -clienthostname clientFQDN -Connectioninfo gatewayFQDN:8403 -user 'clientregister' -password 'password' -ClientGroup 'group that is configured to use proxy' however this does not work at all and we’re unfortunately unsure why:Successfully executed given operation.…SimCallWrapper failed. Please chec

how can i select a date of copy to be replicated while performing failover , considier i have retention set 14 days , i want to do a failover with 7th day data , i dont see any option to select the restore point 

we have vmware vms hosted on HPE Alletra 9000 storage. Small vms are backed up using snapshot of the vms . The storage policy uses a global dedupe storage pool, so the current backups are copied to Hyperscale 1.5 storage libraries. the local snapshots disappear when the job completes.I understand that intellisnap backups can use the snapshot ability of the allatra storage array. We currently use multiple linux based physical hyperscale nodes as mediaagents which already have the mediaagent and vsa software built in.I expect that separate commvault subclients have to be setup in vcenter > vmware for each datastore that we would like to use an intellisnap backup? We have the alletra arrays configured in array management with all the mediaagents as access nodesMy questions are:1) would  the sub clients would use the HPE 3par snap engine? instead of the vcenter2) Some datastores host several large vms, how can a subclient that points to that

Hello All,During the commvault deployment in linux darksite, in installing third-package RPMS, we are facing cvmssql.tar.gz package installation failure. Can any one helpp us here. I tried on a onlne server as well. Facing the same issue.

Hey all,Why would a random end user in AD show up as an associated user on a laptop that they have never logged into?The only backup data in that users profile is an Office Document Template.  This user was also only added after the laptop was upgraded to windows 11.Does anyone have any idea why?TIA,J

We have several branch offices which mostly have only one server for different purposes.These servers are also used as media agents with standalone tape drives.Some of these servers have USB-sticks installed which are needed for licensing purposes.Unfortunately this seems to have an impact on the way Commvault detects the access path of the tape drive.For example the tape drive is usually accessible on \\.\Tape0.When a USB-stick is installed its access path gets detected for the tape drive e.g. \\.\PHYSICALDRIVE2.From the SCSI Scan it seems like the USB-stick is (virtually?) assigned to the same SCSI id as the tape. I tried configuring the drive without the USB installed, but after the next SCSI Scan occurs, it causes the access path to change again. Is there a way to correct this behaviour or stop new SCSI scans after the initial configuration?

Hey all,Got some questions around tightening up security in our Commvault setup, especially by reducing reliance on AD. A customer of ours wants to limit exposure, so looking for some practical advice if anyone’s tackled this before. Here’s what we’re thinking: Separating from AD-Connected vCenter: If we pull Commvault away from an AD-connected vCenter, any gotchas or issues we should watch out for? Trying to keep everything functional while reducing risk. Dropping AD for Authentication: They want Commvault running on local creds instead of AD. If anyone’s switched from AD to local auth, were there any surprises or smooth enough? Taking Media Agents Off AD: If we decide to remove the Media Agents from AD, what kind of trouble (if any) are we walking into? Making Backups Immutable: They’re keen on having backups that can’t be deleted or messed with until a set expiry. Any tips for setting up immutability in C

Question:How do I view the description of my clients from the Command center, just like I can when logging in the the java console ?   

Hi guys, one quick question.NetApp offers the feature to lock Snapshots to prevent deletion of it without the need of an SnapLock Aggregate. The feature is called “Tamperprrof Snapshot”.https://docs.netapp.com/us-en/ontap/snaplock/snapshot-lock-concept.html?q=TamperproofIs this feature supportet by Commvault?Could Commvault handle/manage the retention/lock of the snapshots on the ONTAP-level?For primay snap and snapvault copies.If not, what would be the best solution to keep the snapshots safe from deletion → SnapLock? RegardsJulian

Hello,In may license report there is number of Virtual Operating Instances and Protected Virtual Machines? What is the difference between them?Best regards,Elizabeta

Hi,I’ve runned the ComvertDDBTov5 workflow on prim and ext ddb:s on one of our two sites.The workflow has completed both times and all phases in the workflow is completed.Now I get:Error Code: [62:2479]Description: Library [ZZZZ], MediaAgent [xxxx], Drive Pool [DrivePool(xxxx)12], Media[]: Deduplication Database is currently under maintenance. Advice: Please complete the maintenance operation (DDB Resynchronization, Conversion to Transactional DDB, etc.) to bring the Deduplication Database back online.Source: yyyy, Process: JobManager Do the workflow complete but there’re jobs still running in the background?If yes, Where can I see if there’re jobs still running in the background? ( I don’s see any related jobs in the commcell console.)