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Log command line(third party) backup is failing for SAP HANA server. Attached screenshotSYSTEM DB backup is running fine 

Hello dear colleagues,can someone please tell me what to do if the Commvault services on the client no longer start? I don't know what happened, but the services on the client (see image below) no longer want to start. Is there a trick or a recommendation that can be used? When backing up the client, the following error message appears (attached picture below).  

Hello All,, do you have any experience about over usage license ? actually we have implemented archiving for exchange which 7000 license, then now usage was 7371 .. Q : what will happen to the environment ? for archive and clean jobQ : is it any over tolerance for this cases ?

Have 5 media agents in our environment that need to be renamed which would include a different FQDN for the DNS and also new ip address.  What is the best practice since some of these media agents also have DDB’s on SSD drives. Thanks

Hello,is it possible to use a fixed TCP port for the Appmanager, Jobmanager and Mediamanager? We have some trouble with an application on a server. Thank you and regards,Thomas 

Team,I have setup several sub-clients to perform more parallel and faster backups.  I have some sub-clients that no longer “discover” the VM’s that the pattern matching was set to.Given that, I have now disabled the sub-client schedule.  I DID NOT delete the sub-client.  Question: Since the sub-client is no longer running, will the default sub-client automatically pick up any VM added with the same pattern from the now UNSCHEDULE sub-client?

Hello All,One of customer wants to run SQL LiveSync from T-log backups. They have couple of question related to same. With “Stand By” option and running live sync continuously, at the moment when Live Sync is running the restore from a T-log, will any exiting queries to read the data from the target databases be affected? Can we put blackout window on LiveSync (Replication Job) ? Can we schedule Live Sync to run from 8 AM to 5 PM daily? If so, will it pick up all the T-logs between 6 PM and 7 AM to restore to the target databases as soon as we resume the LiveSync again ? Will there be any IOPs or network bandwidth issue when we run live sync for 4000+ databases at the same time?  

Is there a better way to see Backup Tape statistics besides the Tape Library Growth report on the health page? I am being asked to provide the following:Tapes per week are we using per week?TB of space by week?Available tapes do we have new/old tapes?How many new ones?New tape consumptions over the next few weeks??I can get some of this out of that report but not all. I thought I would propose this to the community before I open a low level case with Commvault support. Thank you for your help.

/opt/Commvault direcictory it's reached 90 % .verity the /opt/commvault/iDataAgent/jobResults, do not find much space occupied. :/opt/commvault/iDataAgent/jobResults$ du -sh *217M    20       cvdccache15M     CV_JobResults4.0K    f8316f60ec2a509b69fb6b544aa71fa7.rtf0       Instance001_CV_THROTTLE_SHMEM_IN0       Instance001_CV_THROTTLE_SHMEM_OUT4.0K    osc_config.xml44K     SapHana But /dev/mapper/cvlt        5.0G     4.5G     565M     90%       /opt/ commvault   its reached 90%.any suggestions. 

Dear friends, 👋🏻I am reaching out to you for your valuable assistance. I have recently integrated a PostgreSQL version 10 database and started a backup, but the process is too slow. Despite increasing the streams, the transfer rate remains very low.I would greatly appreciate any suggestions or advice you can provide to improve this situation.Thank you very much for your attention and support!Best regards,😁✌🏻 Felipe…CLient Rocky LinuxJob Details

I am working on DB2 backup for single node for now.what need to be entered in below path. are they new paths created for CV backups in DB2 server or do they already exit in the DB2 server. can some one please share some example please. DB2 Archive Path DB2 Retrieve PathDB2 Audit Error Path

We are in process of configuring backup for NDMP volumes that is configured with snapvault.We are planning to configure backup for those volumes as windows CIFS backup.First copy : “primary snap” that will create a snapshot on the source. (Intellisnap enabled)second copy : AUX copy will be triggered that will replicate the snapshots to snapvault targetThird copy : Backup copy to disk library ( source copy : snapshot on the snapvault target)Fourth copy : selective full to tapes  ( source copy : third copy) My query is, since second copy will be vault/replica copy to replicate the snapshots to snapvault target.Do I need to configure Full backup or Incremental is supported ?I tested a backup with daily Incremental schedule and Synth full schedule weekly once. and noticed AUX copy did not ran for that subclient for incremental backups. However, If I trigger a manual full backup , vault/replica copy runs fine.If I try

Dear Team, Backup is getting failed with Error Code: [17:11] Description: Configured content does not exist. While checking the configured content is already exist but still its getting below error log while running the backup. Previous backup same content backup has completed successfully so kindly assist to us if any.1039103 fdaff 05/08 16:48:08 3551375 skipFS::isSkipFS(79) - We will skip file system types [:nfs:nfs3:nfs4:autofs:lofs:tmpfs:proc:ctfs:udf:cifs:smbfs:debugfs:devfs::iso9660:isofs:openpromfs:devfs:procfs:nsspool:sysfs:floppy:ufs:devpts:devtmpfs:lustre:] from backup1039103 fdaff 05/08 16:48:08 3551375 skipFS::GetFsType(449) - add fstype 'xfs' for '/mysql' to cache (dev_key:FD02)1039103 fdaff 05/08 16:48:08 3551375 CScanJobFileSystem::Run1(2016) - 0x80070002:{CWorkUnitManager::AssignWorkUnit(357)/expandContentPathByVolumes failed} + {MountPathInfo::expandContentPathByVolumes(286)/W32.2.(The system cannot find the file specified. (E

can we use standby commserver at DR location also as a Media agent ? instead of deploying Media agent on other server for Auxcopy (secondary copy)?

I am trying to find a solution where we can automatically deconfigure clients which have no backup history.  While also making sure we don’t mistakenly deconfigure any MediaAgents/proxies/CS/etc. We’re trying to implement a set of policies/settings that would result in decom of a server simply by disabling backup activity at the client level.I want to enable the Data Aging MM parameter to ignore cycles on backup activity disabled, so that if we disable backup activity it would prune the data after 35 days.Then I want the client to remain for some time and if it has no backup history, then I want to have it automatically deconfigured after X days.  Then we would turn on the option to delete deconfigured clients that have no protected data, so that things would eventually clean up automatically. I am trying to find a setting to deconfigure clients which have no backup history - the closest thing I was able to engineer would be:Smart Cli

How do you download to your computer a backup version of a share Point file? 

We are moving from Storage Policies to Plans and have Plans for databses where we run Transaction Log backups 24/4 each 15 minutes.  For Simple Recovery Mode subclients we only run daily Fullbackups, but when moving to a common Plan it triggers Transaction Log backups for these Simple Mode subclients as well. There are a lot of jobs with 0 bytes of data and it makes a mess. Is there a way to skip these Transaction Log backups for SQL databases in Simple Recovery Model? With a service level approach to setting up common Plans, I don’t want to set up separate Plans only for these Simple mode SQL backups. At this point I have removed all Database schedules from the Plan and configjred them separately, but this adds complexity. A sinple way to exclude Simple mode SQL from the Transcation Log schedule in the Plan would be really nice. /Patrik

Hello,I made a restoration of VM in a client aws account : Start timeApr 30, 2024, 9:07:22 PMElapsed time                1 hours 4 minutes 39 secondsEnd timeApr 30, 2024, 10:12:03 PMDuration                 1 hours 4 minutes 41 secondsAverage throughput                 42.43 GB/hrSize of application                 45.72 GBTo be restored1No of files restored1 How can we improve speed restoration, there are some tunnings features to increase the restoration. We got grid MA : instance type :  r5.4xlarge ebs : gp3 iops 3000  The CPU on MA is under-provisioned Thanks a lot for your help. Regards. Karim

I am trying to calculate the number of API calls that would be made for transferring to Glacier. Documentation says that objects are 32MB in size, are the objects uploaded in one 32MB Put or is MPU used at the default 8MB?

Hello guys, i need your opinion about what is the best rout to take in order to perform an Aux Copy from StoreOnce catalyst to azure. so my question is this :is it preferable to just create a blob storage and the create an Aux copy to send the data to Azure or to create a VSA StoreOnce to azure and do a copy Between the to StoreOnce catalyst ?what is the best approach from your side to this situation ? 

Hi community,I want to get more information about the “Cache directory” file server tab in mediaagent properties.Where is it used for?tried help search in https://documentation.commvault.com/2023e/expert/mediaagent_online_help.htmlfound nothingcan you help?Thanks in advanceJoerg

Hello, one of our customer want to move away from the Exchange Compliance Archive and the “Offline Contenten Indexing” as a Search Engine infrastructur.The new solution will be the ContentStore Mail Server - SMTP.The customer is planing to recall/restore all old mails from the old archiv into the “new” Client to also remove all the old entries of long retiered systems. Another Painpoint is, the old Search Engine hit the next limit (more then 100M object) and it would require a new Node to be added.Is there any way, to restore the data directly onto the ContentStore Mail Server, or do we need to have the messages restored into the exchange server and push them from there into the Contentstore Mail Server?Or am I missing any other Option for the migration steps?Kind RegardsJoerg

Selective copy - Last Full backup Of the Month to be selected for Aux copyExample: for the month of march, scheduled Monthly Full backup is at March 31st 11:30PM, somehow if this backup get failed, as per below selective copy logic.. it will select the previous[March 23rd/24/25/26/27/28/29/30th ...etc] Full backup as Monthly backup.But actually, If the Full backup failed on 31st March… i need a logic for monthly backup as next/ subsequent Full backup to be taken as Monthly Backup [i.e ...April 1st/2nd/3rd …. Full backup]?How to get this logic?  

Hello, I tried to achieve incremental backup on object storage bucket s3.There is a lifecycle rules applied on this s3 bucket.The first full backup was achieved successfuly but incremental failed.It is seem to be due to lifecycle rules or not, if someone have explanation and how to fix these issue. Description: Backup failed for all files, job will not be marked as completed successfullySource: S3-***-prd, Process: CvCloudBkpi did not see anything in logs to confirm the reason why the incremental backup failed. Thanks for your help. Regards.Karim

Hello,One the SAP tenant database is giving this error message.Error Code: [18:146]Description: SAP HANA Error [hdbsql execution Failed. 447: backup could not be completed: [2111003] An error occurred while reading from the channel; $INFO$=connection broken; $PARAM$=erroneous channel (since 34mues) 16423 with request-id 491439191825439890 {0x00007fd7e91cc530: id=16423, channel={={={this=140565281966104, fd=INVALID, refCnt=1, local=x.x.x.x/58822_tcp, remote=x.x.x.x/30246_tcp, state=Closed, pending=[----]}}}} from 58822 to x.x.x.x:30246 [rx-stats: sb=0,ub=0,sc=1,uc=0][tx-stats: sb=745,ub=745,sc=1,uc=1][buf: I/0][flush: 1713430610825079][rdit: 169][ssl-epoch: 0] with method BackupMgr_ClientRequestIDX with id 491439191825439890 on host xx-xxxxx on port 30201 from process hdbnameserver with service port 30201, pid 34380 and tid 18566 started at 1713430610825041 SQLSTATE: HY000].Any sugges