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I am trying to calculate the number of API calls that would be made for transferring to Glacier. Documentation says that objects are 32MB in size, are the objects uploaded in one 32MB Put or is MPU used at the default 8MB?

Hello guys, i need your opinion about what is the best rout to take in order to perform an Aux Copy from StoreOnce catalyst to azure. so my question is this :is it preferable to just create a blob storage and the create an Aux copy to send the data to Azure or to create a VSA StoreOnce to azure and do a copy Between the to StoreOnce catalyst ?what is the best approach from your side to this situation ? 

Hi community,I want to get more information about the “Cache directory” file server tab in mediaagent properties.Where is it used for?tried help search in https://documentation.commvault.com/2023e/expert/mediaagent_online_help.htmlfound nothingcan you help?Thanks in advanceJoerg

Hello, one of our customer want to move away from the Exchange Compliance Archive and the “Offline Contenten Indexing” as a Search Engine infrastructur.The new solution will be the ContentStore Mail Server - SMTP.The customer is planing to recall/restore all old mails from the old archiv into the “new” Client to also remove all the old entries of long retiered systems. Another Painpoint is, the old Search Engine hit the next limit (more then 100M object) and it would require a new Node to be added.Is there any way, to restore the data directly onto the ContentStore Mail Server, or do we need to have the messages restored into the exchange server and push them from there into the Contentstore Mail Server?Or am I missing any other Option for the migration steps?Kind RegardsJoerg

Selective copy - Last Full backup Of the Month to be selected for Aux copyExample: for the month of march, scheduled Monthly Full backup is at March 31st 11:30PM, somehow if this backup get failed, as per below selective copy logic.. it will select the previous[March 23rd/24/25/26/27/28/29/30th ...etc] Full backup as Monthly backup.But actually, If the Full backup failed on 31st March… i need a logic for monthly backup as next/ subsequent Full backup to be taken as Monthly Backup [i.e ...April 1st/2nd/3rd …. Full backup]?How to get this logic?  

Hello, I tried to achieve incremental backup on object storage bucket s3.There is a lifecycle rules applied on this s3 bucket.The first full backup was achieved successfuly but incremental failed.It is seem to be due to lifecycle rules or not, if someone have explanation and how to fix these issue. Description: Backup failed for all files, job will not be marked as completed successfullySource: S3-***-prd, Process: CvCloudBkpi did not see anything in logs to confirm the reason why the incremental backup failed. Thanks for your help. Regards.Karim

Hello,One the SAP tenant database is giving this error message.Error Code: [18:146]Description: SAP HANA Error [hdbsql execution Failed. 447: backup could not be completed: [2111003] An error occurred while reading from the channel; $INFO$=connection broken; $PARAM$=erroneous channel (since 34mues) 16423 with request-id 491439191825439890 {0x00007fd7e91cc530: id=16423, channel={={={this=140565281966104, fd=INVALID, refCnt=1, local=x.x.x.x/58822_tcp, remote=x.x.x.x/30246_tcp, state=Closed, pending=[----]}}}} from 58822 to x.x.x.x:30246 [rx-stats: sb=0,ub=0,sc=1,uc=0][tx-stats: sb=745,ub=745,sc=1,uc=1][buf: I/0][flush: 1713430610825079][rdit: 169][ssl-epoch: 0] with method BackupMgr_ClientRequestIDX with id 491439191825439890 on host xx-xxxxx on port 30201 from process hdbnameserver with service port 30201, pid 34380 and tid 18566 started at 1713430610825041 SQLSTATE: HY000].Any sugges

Dear All, I am trying to generate automatic tickets whenever there are important events logged, that needs attention. Below are the three scenarios for which I need to open ticketsDR Backup FailuresCommvault Services down on the clientsMedia Failures All I am requesting you is:Where will the log files be saved for all above mentioned scenarios?How do I identify the events from the logs? (Any keywords or patterns) based on your response, I will develop a script to pick the events from the log files and later integrate with our monitoring tools for auto-ticket generation. Thank you!

I have written a script to check for the required binaries on either Ubuntu/Debian client or on CentOS/RHEL clients.  I am attaching the archive that includes:The script The instructions Binary lists for Ubuntu/Debian CentOS/RHEL If there are any issue with this, let me know, but it seems to run fine on my end. 

Hi Fellas,We have a BI server that we use in our own environment. Here we want to make a report on the BI server. This report will show the following information. It will show information such as Client Name, hostname, type of agent installed on it, content, last backup date according to Agent, whether there is Aux Copy, next backup date. Which tables should we read on CommServ DB for this information? Or is there a SQL Query you know about it? Best Regards.

Hello -  Windows environment Commvault 11.28.107.For a vcenter client Im having a difficulty in trying to filter VMs by an IP range.   Is this even possible.  Thanks in advance 

Hello, I often have this error on the aux copies, someone has such an idea where it comes from  Error occurred while processing chunk [24954781] in media [V_905802], at the time of error in library [DL1-BNR] and mount path [[XXX03001] F:\], for storage policy [SP-XXX-Servers] copy [YYY] MediaAgent [CCCC]: Backup Job [3886019]. Unable to send the stop data transfer control message to the tail. .

Hi Team,We have a requirement where we plan to take backups of 80+ VMs with approximate data movement of around 300TB+.We would like to know best possible plan for our environment in terms of hardware requirements for commserve and Media agents.What is the minimum number of Media Agents for best performance baseline? 

Looking for some guidance and documentation on can we migrate our current O365 exchange email/sharePoint and One driver backup to anew child console with different storage locations?Will we face any issues with O365 license ? how this O365 License will be counted on new console will that count twice as previous bavkup already holding a license.Any issues with Index server and access node? Anything that needs to be taken care before doing this migration?If I redeploy from scratch all Media agent and index,access node and point to new storage will that be better or migration will good option. your help will be highly appreciated.   

Commvault backup statergy for SQL Log Shipping for customer database, not looking for commvault side replication from primary server to DR server. what is the method to backup tlog on primary server, will it effect the sql native log shipping. can we perform tlog backup also , wil it effect LSN chain since normal log shpping is happening from SQL server side when we perform T-log backup from commvaultIf we use Log Shipping for the DR server we have been told this will break Comvault’s ability to backup the transaction log.  Is this correct ?  IF so does this mean we can no longer do a restore to a point in time as Comvault does not have the transaction logs.  How does this work with online backups where surely the log are required ?  If this is the case then Log Shipping is NOT fit for purpose for DR

 HelloHow Commvault can protect AWS ressources on multiple VPC in one aws account.What is the best architecture practice, meaning do we install one VSA ( access node)  per VPC , one VSA per account is enough to protect all resources stand in this account.Our requirements is to reduce at the maximum cost , protect all resources in all vpc with acceptable performance.Thanks for your advise  Regards. Karim

Moving this from the HyperScale to Best Practices board. Hi all, I am in the process of designing an isolated HSX environment. If I share what I am thinking could people have a look and advise me where I could improve. Build my 3-node reference architecture cluster on 11.32 which same subnet as my CommServe & Proxy servers.Each node will have a bonded Active-Backup for Data Protection & Storage Pool . All nics with be connected to a pair of Dell 10GB switches, these switches will have a Data Protection & Storage Pool vLAN created.The Data Protection vLAN will then be connected to the Core Switch. Next, I build two Windows 2022 proxy servers that have FS & VSA agents.I will then configure CommVault network topology to only allow these two proxies talk to my HSX nodes. Finally on my Dell switch I will create an access list to only allow the IP addresse

hello,I configured the SQL Server database livesync schedule, I would like to do a DR test, on the DR website the databases are in recovery status.1 - How to run a test on just one database?2 - After executing and leaving only one database running on the DR site, how do I return the database to the production site with the updated data?

Dear Team, We are planning to relocate our DR backup environment to another location.Currently, our DR machine is a virtual machine with CommServ live sync enabled and running every 15 minutes. We have a 6-node cluster Hyper Scale 1.5 dedicated to backup purposes in our DR workload. Additionally, auxiliary copies are running daily from the data center to the DR site.Could you please assist us with the prerequisites and potential impact of this activity Regards,ManiD

Hi team, We are on the way to make SLA Report more consistent by remove not scheduled host.Looking for any suggestion how smart group should looks like ?Create one manual group for all schedule policies and second smart  client association to the schedule policies - not equal - [previous create SP] Or... Client by schedule interval - equal to - daily  For all above situation  advance settings KPI → Exclude from SLA   

actually my question is commvault support over the internet backup or lan and wan without vpn and mpls ?How it is possible ? and what is process.

Hi all,I would like to discuss location and sizing of fundamental installation directory. Installation Path - it should be the local system disk, required space will be used from the system diskIndex Cache Path - it shouldnt be the local system disk, at least 200GB free space neededDatabase Engine Installation Path - could it be the local system drive? The space is allocated by the installer itselfCommserve Database Installation Path - at least 200 GB free space for Medium environment, should it be different than local drive?Disaster Recovery Path - it has to be available if the local system crashesCheers!

Customer has setup Private Metric server for having reports beyond the Storage policy retention.  He is running the job summary report which to connect to commserve (CommserveDB), he got this updated to Metric server and CVCloud DB, however the jobs reported as still the same as before. (no data beyond SP retention). Customer Ask:  backup history data beyond SP retention till last one year.  i have found the below community posts relating to the issue but not addressing it directly.https://documentation.commvault.com/11.24/expert/aging_job_history_data.html Also found the below link for retention settings for metric server, however unable to find a way to add the job summary report here

Hello CV Community We have four virtual Media Agents which work in a Windows Hyper-V environment.  Its come to our attention recently that they are failing a VM level backup.  This is due to them having Virtual Fibre channels which are mapped directly to storage.  I cant see anyway of filtering out vFC’s and as a result the backup is failing.  My main questions are  Is it good practice to backup the Media Agents on a weekly basis? If it is, how do I exclude the fibre channels?  The issue seems to be it cannot create a snapshot due to the integration of Virtual Fibre Channels.May thanksTony Q

I have on prem vmware which need to be replicated to azure and we have regular backup set for all the vm’s.I have a media agent and storage in azure confgurued. I added azure in commserv using managed identity.i created replication group and selected periodic replication and in the target i selected the added azure vm hypervisor. It asked me to select a access node so i chose the media agent in azure for that.Now the replication is failing bcoz i can see its trying to backup using the of media agent in azure and it doesnt have access to on prem vm.i selected access node as auto still same, why the target access node being used to backup production vm. what i need is the backup of on prem vm should use on prem access node to backup and whatever operation in the azure side should use azure vm access nodeis this possible?do i need use orchestrated replication in this case ?