Commvault Cloud Topics

Question on pre-installed SQL server To be Use Only by CommvaultI would like to ask anyone who has installed Commvault Commserver with the SQL server, SQL Management studio preinstalled prior.I have a couple of questions/concern:1.  Will this impact the use of CS recovery assistant tool?2.What do I need to do to ensure/configure that CS recovery assistant will have no problem working if I ever need to use it?3.  What do I need to ensure/configure to ensure that the DR backup will function as is with this kind of setup?Any thoughts, tips and magic tricks you can suggest. 

Dear Commvault,We have a requirement for Oracle DB backup with wallet.I checked from documentation that Commvault can automatically backup the wallet during the database backup.So, I assume that restore process, for database and wallet, will be also automatically from Commvault wizard.But, what about in case of RMAN restore from a DBA?How will be able to restore the database without having the wallet?Please for your feedback,Nikos

Is per-User Theme Customization or Dark Mode on the roadmap for Command Center?  

Hello,We are looking for the REST API to check last successfull Full / Synthetic Full job and its retention of a specific client. Preferably one API call for both ( job date + retention ). Any Ideas ? Thanks

Hello, Quick question - Is Azure Kubernetes Service (AKS) licensed per VM just like normal on-prem Kubernetes? Could it also be licensed per TB?Thanks in advance! Sergio

I’ve been discussing a topic with a Commvault user of an issue they are having. They do not use Commvault deduplication for their backups as they are writing to an array with deduplication. They are now looking to create a Secondary Copy of their data to replicate to Scality Ring. However, my concern is they are going to run into the same problem they did when they tested Air Gap Protect - the secondary copy inherits the primary copy’s compression settings (not enabled), so the deduplication performance is not where we would anticipate it to be.If that’s the case, is there any other feature out there that would allow them to write both a non-deduplicated copy (primary) and a deduplicated copy (secondary) with different compression settings? Documentation makes it look like you can change the settings for a Storage Policy Copy, but I believe it is only referencing the Primary Storage Policy Copy as the top level explicitly states the compression settings for Aux Copies adheres to the Pr

Hi,I have a case about backing up and Restoring the emojis we use in the Microsoft teams chats. The documantation states that it is possible but as far as i know, i can only restore video, sound, images, gifs, stickers and also emojis that is on the phone keyboard, which is accesible on mobile  - not the ones that are on the microsoft teams interface-It is visible to see that commvault has received the message data that has the emoji but i cannot see it. It is only a blank message blob.

I checked these jobs again on the secondary copy (for tapes) where Extended Retention is, but for BigDataApps there is no job with Extended Retention. In addition, I checked each JobID separately and the "Retain Until" and "Retained by" columns have N/A, in Job Details the "Job Retention" tab is greyed out. For all these tasks to let them work i delete the aged job manually.

Hello dears  im facing a weird issue regarding redhat virtualization backup client configuration is ok, proxy VM is located on the RHEV backup was performing ok but, suddenly  an issue while backing up the VMs most of the VMs failed to back up with the below error Unknown VMInfo error [0] reported  from VMinfo for [VM name ]  i have checked the vsbkp log but couldn’t find a clear error cvfwd log does not have any errors. CS version 11.32.23assistance is appreciated, thanks 

I have created a workflow to configure Azure NetApp NAS Storage Backupnow i am calling this workflow from VRA/VRO through REST API , VRA/VRo teams wants more details on response after executing the workflow with the success staus of the client configurationAs of now VRA/VRO receives on the workflow execution job ID, after rest api call.  VRA admin needs to have more details send back to VRA as response , like the workflow execution staus, client creation status. How i can achieve this ?  

How i can revert to a previous version of CommServe metadata

We have a Linux server with SAP HANA, Simpana Backup Struck on 5 % on Scanning Directory hana/shared/…, Pls help

I have used the apis to retire and delete the VMs but since the VMs are added everytime manually in the subclient, I would like to use the API to remove it from the content as well. I used the below mentioned API and it deletes the complete content. I just want one VM to be removed.import requestsurl = "https://commandcenterhostname/commandcenter/api/Subclient/100/content"payload = json.dumps({  "children": [    {      "allOrAnyChildren": True,      "displayName": "test",      "equalsOrNotEquals": True,      "name": "503a1c32-6616-10ds-k9l8-130535306451",      "path": ""    }  ]})headers = {  'Content-Type': 'application/json',  'Authorization': '*token*'}response = requests.request("PUT", url, headers=headers, data=payload, verify=False)print(response.text)  

I need the api to get the contents of the of the subclient and then remove/delete it from the content itself. 

Hello We have Commvault Recovery environment . All our Tapes are encrypted using IBM SKLM . Now we are planning to migrate the Tape data to EMC s3 storage to eliminate tape.What is the steps to need to create a aux copy to migrate the tape data to s3 storage. How to eliminate the encryption which was enabled on the Tape while migrating through aux copy. Thanks,Sandy

I am trying to launch VM backup via API but the api is not returning anything and there is no log in webserver.log.url = "https://commandcenterhostname/commandcenter/api/v2/vsa/vm/{{GUID}}/backup?backupLevel=FULL" import requestsurl = "https://commandcenterhostname/commandcenter/api/v2/vsa/vm/503RF3C6-03BC-24M9-7MVV-3833433C96AB/backup?backupLevel=FULL"payload={}headers = { 'Accept': 'application/json', 'Authtoken': '**Token**'}response = requests.request("POST", url, headers=headers, data=payload,verify=False)print(response.text)There is no return code or output from running the api. 

Hi can commvault backup azure cosmoadb mangodb api or will be the roadmap for next release.

Hello all!I am wondering if there is a way to check “storage” on servers, which are a part of backup in Commvault.Reason: In our company - we as a backup team does not have direct access to hosts, and sometimes it took ages to find someone responsible for server to do some checks…Quesion:If there is File System agent installed on server - is there a way to check things like “total size, consumed space, free space”? On both Linux and Windows machines?It would help us a lot, especially while restoring out of place DBs.I am asking because i have found that Oracle agent is doing some checks while preparing restore:I have like thousands of ideas how it could improve our quality of work...Any ideas?Thanks! 

we are trying to start a backup for a subclient with editing the advance option under media tab and changing retention for primary job to different retention. backup is completed but it shows us the retention of the storage policy only not the one we have changed it.how to make backup use retention we set in manual backup advance option and not using the retention form storage policy.

Hi All, Refer below environment, may we know about DDB setting pros and cons? e.g. before failover and after failover for DDB dedu ratio enhance, performance, resilience….. HA setting SiteA commserve master and SiteB commserve standbysetting A use different DDB path locationsiteA data primary backup to siteA local DL1 with local SSD DDB1, second copy to siteB local DL1 with SSD DDB1 siteB data primary backup to siteB local DL2 with SSD DDB2, second copy to siteA local DL2 with SSD DDB2 setting B use same DDB path locationsiteA data primary backup to siteA local DL1 with local SSD DDB1, second copy to siteB local DL1 with SSD DDB1 siteB data primary backup to siteB local DL2 with SSD DDB1, second copy to siteA local DL2 with SSD DDB1Best regards 

  Hi,is it possible to run continuous data replication (CDR) using the Network Topology functionality? The point is that the source and destination servers are in different network segments and do not communicate with each other - but both communicate with MediaAgent. Is it possible to setup such configuration to perform replication using gateway (MediaAgent)?  Regards Dorothy  

Hello;I would like to restore on-prem sharepoint data to Office 365 with steps from documenatation but I have this messages and I am stuc,.  https://documentation.commvault.com/2023e/expert/creating_office_365_backup_set_for_sharepoint.htmlWhat is the correct procedure?

Hello I received this error code in one drive backup , I did not find any reason in the logs of this job,this is the message that I see in the command center about the job: Do you know what the cause of the failure is?Thank you .

Hi,I am about to replace our old tape library with some new hardware and was wanting to know the steps to follow.I can add the new tape library to the Commcell, but when do i configure the new library with the existing storage policies? After i de-configure the old library and move the orphaned media to the new library?

Hi All, since 2 Days we are getting a lot of tickets from customers regarding the sharepoint online backup: Error code: [27:364]Description: Failed to validate any of the configured Azure Apps against the SharePoint Tenant Admin site. 1) Please verify the SharePoint Tenant Admin Url. 2) Please check the credentials and permissions for the configured apps. 3) Please ensure Custom App authentication is enabled on the SharePoint tenant. The verify works and the apps shown as registratded but under service accounts i have an issue is there an known issue ?