Commvault Cloud Topics

Hello, I have some issue with finishing on time with FS Agent backup, the widow time is 6 hours. Till 2 weeks ago i had no probleem with scanning and then starting backup., but now the scan taking to long and then starting of backup taking to long aswell.  Here is some logs of last failed backup. The backup staerting at 2AM, the scan finished at 5AM, there is 3 hour more to take the backup and 8 am the job wil be killed because of run time.  The amount of files is not really changed

Hello. I have a questions about MIB.1. Where I find a link in the documentation to the latest MIB file with the latest OIDs? Is there a place on the Commvault 11.32 server where I can find this file?2. How often is the MIB updated?

I'm working on a project where I need to deploy a software agent to endpoint devices. The requirement is for the deployment to be completely silent and automatic, initiated by a script running on the user's device. Here are the specific details: The script will download the agent from a cloud storage location (e.g., S3 bucket). The downloaded agent will then be automatically installed on the user's device. The entire process should be seamless and require no user interaction. Can someone please help me with the script or any other approach I can take here? Thanks!

Hi,I am unable of restoring a full virtual machine from Nutanix AHV using Command Center.Restoring a Full VM from vCenter is working however.Restoring the VM from AHV using the Commcell Console is also working.Problem was noticed in version 11.34.20. I upgraded today to version 11.34.27. That is no solution.Anyone any idea how to solve this?Regards,Bart

Hi team,We recently set up a trial version of Commvault 11.32.54 on a Hyper-V guest machine. When we attempting to add Hyper-V host (which the guest machine located in) in web console, it shows “Something went wrong. Please check the log for details”.We have installed VSA on both commserve and Hyper V host, and the Hyper V account that is used for authenticate is a part of the “Hyper V Administrators” group.How can we pinpoint the misconfiguration causing this issue?  

Hi, we have a few VM Groups which I want to disable and exclude from the Schedule. The VM Groups are associated to a Server Plan. If I disable the Backup of the VM Group the Backup Schedule will start the Backup like for the other associated Clients but will fail in the end.Is there a way to disable the VM Grroup and keep the Backups and also disable the VM Group from being triggered by the Schedule?The Job is also visible as Failed in the Job List and all the Reports which is a little bit confusing.Kind RegardsFlorian

I am in SP32 version .When I try to get summary for a jobid, the response content 100 jobs details instead of my only mine.FYI my jobid is not in the response ;-( GET {{serverurl}}/Job/15848821555accept: application/jsonAuthtoken: {{auth_token}} I suppose that is because the job id is hight, but the response is incorrect,What is the problem ?

Hi,Since the 4th of April we see our M365 Exchange backups failing with the error:“Error enumerating messages in one or more folders. Use View Failed Items to see the folder names.“When we look at the failed items we see:“Failed - All messages in folder [\~Archive Mailbox\~TeamsMessagesData], mailbox []The article Exchange Online backups fail with "Cannot open folder TeamsMessagesData. [Not allowed to access Non IPM folder.]" (commvault.com) does not apply to us as we applied MR 11.34.20 last Thursday (4th of April)Does anyone know if Microsoft changed their API’s (again) or dit Commvault introduce a bug?  

Hello community,A customer requested High Availability for Commvault MediaAgents in Azure, for o365 & Azure PaaS workloads.So, in case we split the INDEX, JobResults directories and DDB’s in 2 MediaAgents in Azure, are we going to succeed the HA requirement?Please for your feedback!Nikos

We are automating CV client installations by registering a Decoupled installation using simcallwrapper. Is it possible to associate or change backup plan for the client using simcallwrapper ?I can only se this flag -subclientPolicy but dosent seem to work? 

Test111

We are currently testing Intellisnap in our environment with Hitachi. We can create snapshots and communicate with the array just fine the issue occurs once commvault has taken the initial snapshot in VMware and goes to mount it for copy to storage.In the configuration we use a dedicated server ESXSERVER-A for the snapshot which it does. When commvault then mounts the snapshots to copy it uses random servers in the environment Lets call them ESXSERVER-B and ESXSERVER-C.After the job completes it would appear that Commvault is having issues with Clean up of the Snapshots.Questions:Why is commvault not using the specified ESX host to manage and mount the snaps after the initial snap? Is there a way to control this in additional settings? 

Hello, I have an environment in which the commservers are separated on the domain and network side as well as on the hardware side from the clients to be secured (HW firewall, segmentation, backup domain, standalone ESXI for CV commservers etc). This means that no push installation from the commserve works. We had then installed clients with a software cache in the target domains, but now installing from them no longer works either. VMware NSX and other hardening measures were introduced.Is there a description/process flow somewhere of how exactly the remote push installation works and what could be limiting it here? Does the client to be installed access the software cache via SMB or is the data sent there? Who makes the access via WMI/DCOM (Commserve, SoftwareCache Client) and can this be controlled? Thanks for information.

Dear ones,I have a client that does not use the default AD installation port. Is there any way we can change the port so that we can install commvault and make a backup?

Hi All, Refer subclient CvFailoverLogShipping, I try create aux copy to DR disk or tape library and it will not copy. is the “CvFailoverLogShipping” just for schedule transfer SQL DB and log for backup and restore to standby Commserve only and it did not require keep long retention or offsite? if it did not require keep long retention, because it will use disk space, could setup short retention day? e.g. 1 day, any suggestion? Best regards

Would you add the description field in Command center for VM and clients ?  

I have two sites, Primary and Secondary. Withe Auxcopy to the secondary site which is stores the only long term retention copies. We have firewalls in place so only the clients can only see the servers in the site they are in.This causes a problem when I am trying to restore long term retention data from the Secondary site to the primary site. We have a work around of Auxcopying data from Secondary to Primary site but would like a more elegant solution. I think there is a method where I can use a media agent in my Primary site to proxy my requests to the Secondary site to do these recoveries but cannot work out how. Any solutions appreciated.

When installing an agent on linux server lets say a cluster of  postgres servers, do i have to specify the unix group? Cant you backup the servers without the unix group?

je n arrive pas à cocher “ utiliser le partage réseau “ dans config disaster recovery 

HelloI need  to back up the DR backup of the CS to the cloud in AzureAnd I can't find which addresses should be open in the firewall and which portsThis is the document I found:https://documentation.commvault.com/2022e/essential/configuring_cloud_library_as_export_destination_for_disaster_recovery_dr_backups.htmlThank you very much.  

i have installed commvault software on a vm that contains oracle linux 7.9 when i tried to log in the command center i received this message 

Hello All, I am new in Commvault  I want to know About Hyperscale X, Can I Setup Commvault Hyperscale X in Window VM? 

Trying to access this, as it was refered to as a good introduction to creating custom reports on another thread. https://community.commvault.com/tech-blogs-commvault-39/creating-custom-reports-using-commcell-views-1481Is it possible to get access to this? I know we are supposed to use the REST API as much as we can. But it still provide valuable information on how to create the custom reports.

Would you suggest how to view the server or storage policy in command center for aux copy jobs ? 

Now i have open ticket Case Update: 240520-133, My suspicious question as below.  - What different between IAM AD application & IAM VM role assignment, now i setup with IAM VM does it mean all azure service will connect by commvault acess node on azure ?  - Now i have commvault on-premise infra and then i create access node on azure by marketplace (access node byol) and the install mssql-agent service for backup is correct for best practise ?  - As i see on document (https://documentation.commvault.com/2023e/essential/setting_up_application_and_tenant_for_azure_resource_manager_01.html) can be only setup to backup azure sql by only one way ? (Setting up an Application and Tenant for Azure Resource Manager :  app registration) as i see on azure now they can access via entraid. Thank you for help, very hard to find clear document resource T___T