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Q&A. Technical expertise. Configuration tips. And more!

8069 Topics
R
Vaulter
RupaVaulter
asked in Share Best Practices
MSSQL Instance Clone

Hello All, My customer would like to know if there is a way to take a backup from the “Instant Clone” feature offered by Commvault . backup of a SQL clone ?https://documentation.commvault.com/v11/essential/144795_instant_clones_for_sql_server.html Thank You.

2
S
Vaulter
1 year ago
R
Vaulter
RupaVaulter
asked in Share Best Practices
Backing up SQL Large SQL DB with multiple data files

Hello Everyone, I am looking for some advise based on your experience as there is no standard guidelines from Commvault. My customer has Large DB  between 2 TB-6 TB and is looking for a faster recovery time.We are considering to increase the backup streams , the question is how many streams should be added ? Is it based on the size AND if the DB has multiple files? 1 stream per data file ? Number of streams for DB with single fileAny best practices to fasten the recovery time is appreciated, thank you !!

1
S
Vaulter
1 year ago
Onno van den Berg
Commvault Certified Expert
Onno van den BergCommvault Certified Expert
posted in Share Best Practices
Are you using vault tracker (VT) with custom stylesheets and planning to upgrade to FR30?

We ran into issues with our vault tracker (VT) reports not being send following the upgrade to FR30. While running the schedule report the scheduledreport.exe crashed. Following conducted research and conversations with development it turns out to be the case that they assumed the stylesheet option wasn't being used by customers and they were already planning the phaseout of the underlying code path. There are no intentions to fix the current implementation but to look for the ability to address it via the report engine. So, beware you can run into issues and that there is no immediate solution. 

0
Onno van den Berg
Commvault Certified Expert
1 year ago
K
Byte
KevinDodd
asked in Self-Hosted Q&A
Commvault browse and copy index location

On all of our storage plans we have an auxiliary copy that is uploaded to an S3 bucket, we have been doing some DR scenario testing recently which has involved  failing over to our CS server in AWS.How does the indexing work when doing a browse and restore operation? We have no index server in AWS however for the restores i’ve tested (when using the S3 data copies) it appears to be running a restore job & completing successfully, is the indexes stored in the s3 buckets?

4
K
Byte
1 year ago
E
Byte
EBL AdminByte
asked in SaaS (Metallic) Q&A
Exchange Online backups are running long again

My exchange backups are running long again like they did when I first started backing up. My backup health is at 76%.Does anyone know why this would happen?

8
E
Byte
1 year ago
A
AlexAsks
asked in SaaS (Metallic) Q&A
OneNote restore is not working for Microsoft Teams

I’m trying to restore a OneNote notebook and it’s not restoring in Teams. The error suggests to check “Notes.ReadWrite.All” permissions in my Azure app and I’ve confirmed that the permission is there and valid. 

2
A
1 year ago
E
Byte
EBL AdminByte
asked in SaaS (Metallic) Q&A
How do I find my storage location details for Office 365?

I just recently set up Office 365 for Metallic, but I don’t see the storage details. Where can I find these?

2
E
Byte
1 year ago
E
Byte
EBL AdminByte
asked in SaaS (Metallic) Q&A
Can I restore Archive mail or mailboxes out of place?

Hi all,I’m trying to do a restore from an old domain to a new one from an Archive mailbox, I was wondering why the restore keeps creating another folder and going to the old domain?

2
E
Byte
1 year ago
C
Bit
CanviaBit
asked in Storage and Deduplication
Hello, I have a question regarding the formatting of some tapes.

I have 3 LTO7 tapes that were previously used for Microfocus Data Protector, then we wanted to use them for Commvault backups. But strange things started to happen with those tapes.1. Commvault recognized them as completely empty tapes, despite having information from the other backup tool.2. When I launched the copies the first 2 were filled with 6TB and 300GB.3. The third tape fills up with 2TB and goes into append state and doesn't let me use it by asking for a new tape.I already formatted it twice but the same thing keeps happening. But I see that the formatting that it does does not take it to the drive, it only does it at a logical level with the data from Commvault. In Commvault, is there a way to format it and purge all the data to be able to use the tapes in their entirety?

1
M
Vaulter
1 year ago
T
Byte
TNOByte
asked in Self-Hosted Q&A
Azure File Share

Hello,Trying to test Azure file share backup and restore from on-prem Commcell using MA on Azure.Adding a new content group and browse the content of the storage account gives no results even though content is there ( on zure side ).Credentials were set properly ( Account name  + Access key ) and the file sahre entiity can be accessed.  Any ideas ? Thanks

5
S
Byte
1 year ago
C
Byte
Cbcurry1Byte
posted in Self-Hosted Q&A
Retire Media agent with ddb partition

I have two media agents and a DDB. The ddb has two partitions spread across the two ddbs. I want to decommission one media agent. is there a correct way to do this? i haven’t found a document on CV support that seems to cover this specific scenerio. 

3
Scott Moseman
Vaulter
1 year ago
E
Byte
elizabetaByte
asked in Self-Hosted Q&A
How to reset 'sa' user password for SQL server?

Hello,I have Windows 2012 R2 Standard, Microsoft SQL Server 2012, and CommServe simpana 11.2.85.I forgot  'sa' user password for SQL , how can I connect to mysql? How to reset that password?Best regards,Elizabeta   

17
Scott Moseman
Vaulter
1 year ago
V
Byte
Vikramsingh.TByte
asked in Self-Hosted Q&A
VCS cluster oracle databases configuration.

server a/b is VCS cluster databases will be running on only one node at a time, currently databases are running only on server “a” node and only if database failover happens databases will run from server “b”. as per DBA it’s not RAC, how to configure the oracle backup for the same. 

1
V
Byte
1 year ago
T
Byte
thomas.SByte
asked in Self-Hosted Q&A
Backup PostgreSQL 2Node Cluster (active-standby)

Hello, One of our customers approached us with a PostgreSQL cluster (active-standby). How can we best set up the backup here, since Commvault cannot create a backup from standby.Kind RegardsThomas

5
T
Byte
1 year ago
E
Byte
elizabetaByte
asked in Self-Hosted Q&A
Commvault low space on backup server

Hello,We have backup server  CommServe Simpana version 11 on Windows sever 2012 R2 Standard, and we are planning to migrate the commserve from win server 2012 OS server to new hardware Windows server 2022E.But, we have a problem with a low space on backup server 4,39GB free of total 67GB..I have noticed that SoftwareCache is C:\Program Files\CommVault\Simpana\SoftwareCache is 15.5GB.Is it recommend to delete that SoftwareCache to free up space on old backup server?Best regards,Elizabeta

4
S
Vaulter
1 year ago
Henke
Byte
HenkeByte
asked in Self-Hosted Q&A
Scheduled report

So I created a job summary report from the commcell GUI, filling in all items abd adding it to be scheduled. The report is created a a CONSOLE report. But when I look at the result in the scheduler it’s been, magically or by commvaults visdom, changed to be a job summary webreport. Nothing noticed me about the change and in the GUI there is a specific selection to create a Job Summary as a web report.Where can I find the announcement of this change?? The web report contains loads of informatiuon I don’t need, so now I have to go and build a new customized web report? Where as the GUI report had an easy click “summery” I need to create a new report with just that info.If anyone can point me to that “one button” on the web report I’d much appreciate it. I understand that Commvault is trying to make things easier and more streamline, but that defenetly is causing issues in some areas, specificlly if one is used to the more granular control of the environment.BRHenke  

2
Henke
Byte
1 year ago
J
Byte
JNIZByte
asked in Virtualization and Containers
Azure Access Node Autoscaling

Hello,I have 2022E version of Commvault server in Azure installed. Then I created a Windows media agent and one Windows Access node (VSA agent). I created a Azure cloud library and a server plan. Then I created an IAM AD application (the traditional authentication way) in Azure and then a hypervisor client in Commvault. Then I followed instructions for autoscaling of the access nodes: https://documentation.commvault.com/2022e/essential/128139_auto_scaling_for_azure_access_nodes.htmlI would like to present this functionality to the customer before it will be transferred to production. The configuration seems to be OK, but all test backups are running via the 1st access node I created before. Unfortunately I have only 4 windows VM’s for testing. In the documentation the condittion for creation of next access nodes are:“The Commvault software determines the number of access nodes to create based on the following characteristics: The Recovery Point Objective (RPO) The throughput rate T

2
J
Byte
1 year ago
R
Byte
rebajsByte
asked in Self-Hosted Q&A
How to safely remove storage policy, ddb, etc. after testing

Hi folks,I’m a relatively new Commvault admin so I’m learning a lot of this as I go. My teammate and I were tasked with testing a back-up to S3 storage hosted by our overarching IT dept. We set up an aux copy to go to the S3 bucket, did our testing, and now I need to clean up the remnants of our testing in the Commcell Browser. I’m not sure if I can just “right click and delete” or if there is a proper way to remove everything.Here is what we have:Storage Resources > Deduplication Engines: one related to the S3 storageLibrary: there was one for the S3 storage, but this was removed at the conclusion of our testingStorage Pool: one related to the S3 storageStorage Policy: one related to the S3 storage, a second one under our main storage policy related to the S3 bucket (the actual aux copy)The part that I’m a little worried about is the ddb for this test ended up in the same folder as the ddb for our global copy policy, so I don’t want to accidentally delete the ddb we need when delet

2
R
Byte
1 year ago
M
Byte
MauroByte
asked in Storage and Deduplication
DDB partition consolidation

Hi I have a customer who’s migrated their backups off to another solution. Commvault will stay in place for recovery purposes.They currently have 6 physical Media Servers (3 per Data Centre) with the following configuration. 1 x short term DDB spread across 6 Media Agents.1 x long term DDB spread across 6 Median Agents. Effectively each Media agent hosts a portion of each DDB (short and long term).These Media Agents will be decomissioned and the intention is to consolidate the DDB’s into 1 x Media Agent in Azure.The Short Term DDB’s won’t be migrated as they will age off.I know CVLT only supports 2 partitions per Media Agent, but can I run 3 partitions on 1 Media Agent and not affect recovery operations?First prize would be having the 6 partitions hosted on a single Media Agent. Can I go this route?Alternatively, is there a way to consolidate all 5 partitions into 1 partition, hosted on 1 Media Agent? Thanks.

5
Patrick Dijkgraaf
Commvault Certified Expert
1 year ago
C
Byte
Celine
asked in Self-Hosted Q&A
Encryption key storage

Hello, We want to enable Software encryption on Commvault and in the documentation, I found that all encryption keys are stored in the Commvault Databse. Can we also have the possibility to store these keys on another place (cloud, server, vault ) ?Thank you in advance for your help.Best regards!

2
C
Byte
1 year ago
C
Comtech
asked in Virtualization and Containers
VMware backup selection methods for a single vCenter & Commserve manage two DCs apart

Hi Good Day!Environment:One commserve to manage the backup of 2 Data centers in different locations.One vCenter to manage VMs of 2 DCs. It is in the stretched cluster the VMs shall move between the DCs.Question:What is the best method for selecting the VMs discovered in the local DC for backup? Do not want to load the VM backup traffic across the DC in a failover scenario. Could select the backup based on VM presented on the ESXi hosts in the local DC? Or can I use tag, Folder & Data Store based VM selection? Which method best satisfies the requirement? 

2
C
1 year ago
C
Comtech
asked in HyperScale X Q&A
Does HyperscaleX have VIP. Which HSX cluster node selected for VSA access node

Good day!I would like to know how the Hyperscale X cluster is selected for the VMware backup VSA access node and how agent-based backup can point to the HSX cluster in the policy/plan.This is the first time, planning for an HSX deployment. Will there be a virtual name automatically created which can be selected in the Backup Plan/policy? 

2
C
1 year ago
J
Byte
Jorge de SousaByte
asked in Getting Started
Tenent Laptop license asignation

Hi guys,I’m wondering if there a way that I can divide and assign an amount of Endpoint users licenses to a particular tenant?Like, I have tow tenants configured (tenant1 and tenant2) and 50 endpoint licenses. From here I want to hardly assign 10 Endpoint license to tenant2, where admin of the tenent2 only can use a maximum of 10 Endpoint licenses. Any idea on haow I can acheive that?

3
J
Byte
1 year ago
A
Byte
AjalByte
asked in Self-Hosted Q&A
Schedule Monthly backup -extended retention

Hi ,i have schedule a monthly full backup on every month 1st , and there is extended retention for monthly backup set for 6 month ,  but i have read the below i want to know which backup will be selected for extended retention is it the one i scheduled or automatically the based on the start time ?A backup job will be selected for extended retention based on its start time. For example: If a backup job starts at 11:55 pm on August 31st and ends at 1 am on September 1st, then it will be selected as the last full backup for the month of August and will be picked up for extended retention i want to know which backup will be selected for extended retention is it the one i scheduled or automatically the based on the start time ?

8
T
Byte
1 year ago
N
Bit
NyhtBit
asked in Self-Hosted Q&A
Moving to a new NAS, presereve STUB data?

Moving to a new NAS for our file system. How can we ensure STUB data is copied and updated? We use Robocopy.  

2
dude
Byte
1 year ago

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