Commvault Cloud Topics

Hi All, We have Linux cluster with shared disks. Both servers are resides on a VMWare environment. Due to a VMWare issue we cannot take snapshot of the vms. Now we want to backup these VMs from commvault. We are currently takin backups from few file systems on these VMs.I tried to enable 1-Touch recovery and initiate a full backup. Backup fails on “Backup” phase showing following error. +++++++++++++++++++Enor Code: [82: 172]Description: Could not connect to the DeDuplication Database process for Store ld[33].+++++++++++++++++++ This mentioned DeDuplication Database is online and shows no errors. When removed 1-Touch backup is running smoothly. 

Just few questions ,we are having hyperscale x nodes , we have standard storage policy - primary copies - are the backup data in this are WORM by default ? can it be modified ? also what about immutability , do we need to perform Enable Retention Lock Workflow. to achieve immutability ??if we have storage policy encryption , do we need to do Software Encryption on HyperScale Storage

Hello there,We’ve tried to upgrade our commserv from 11.24 to 11.28, but it failed ob the database upgradewith this error :Cannot create more than one clustered index on table 'JMJobOptions'. Drop the existing clustered index 'JMJobOptions_jobId_commCellId_attributeId_idx' before creating anotherour commserv is a Microsoft Server 2022, SQL version 2019.Does anybody has already met with a similar issue?

I’d like to perform the steps to enable ‘Reconcile Backup’ that are outlined in the document below via the API. I can’t find the details via standard API calls or a relevant qscript to GET or SET the reconcile backup setting, does anyone have any guidance as to how I can achieve this?https://documentation.commvault.com/2022e/expert/144833_reconciling_backups_of_windows_file_system_subclients.htmlMany thanks 

Hi Is there any way you can filter through mailboxes using a bulk method to avoid many mailboxes not to been backup when you only have one mailbox app for the Office 365 backup?  

Hello,is file archiving supported for Ubuntu 22.04 ?   I have an error message: OnePass driver could not be loaded, it is required for OnePass archiving job on this platform. Or maybe I need something doisntalowacd in addition to the file client? Dorota

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Hi,We have a big VM machine that uses 2 separated Netapp datastores as its storages. I wonder if intelliSnap could work on this situation? If not, which method should we do to backup this VM machine? Thank you.

Hello, I just wonder what is the best practice to schedule the SharePoint Document? The current schedule that I have now is Full on every Friday and Incremental from Monday to Thursday.Should I change the Friday Full to Synthetic Full? Thank you.

So I have an availability group setup with 2 nodes with a database that gets skipped during differential and tlog backups. The error in commvault states that “Database [X] is not online and skipped for backup”, however this does not happen during a full backup.  I’ve confirmed that the database recovery model is set to “Full” and not simple within Commvault. I recently changed the schedule policy on the availability group client for Full/Differential backups to happen at a different time, but other than that no configuration change was made. Backups were running normally before for this particular database. Any insight as to why this is occurring? I’ve had the DBA run a native backup and it works just fine. 

Hi everyone!I know this may sound like a silly question, but I'm a bit disoriented about how to proceed. I'm looking to apply for a position as a Product Lead for Backup & Disaster Recovery at a very large company. The environment is a substantial CommVault enterprise system with numerous features in use. My background includes extensive experience as a CommVault engineer/architect. However, the issue is that I stopped working in this capacity back in 2017. I gained some additional experience between 2019 and 2021, but the systems were set up similarly to how I remember them from 2017. I've only worked with the Java GUI and don't have much familiarity with the Web Command Center. My question is how I can get up to speed with what's changed. What's new in the world of CommVault, and how has the way we interact with it evolved? In an ideal scenario, I would attend (or re-attend) all CommVault instructor-led training and certification courses, but to do that, I need to be employed at

We have installed oracle 21C windows edition on a Virtual machine and performed a Full backup on Commvault HDPS(Hitachi Data protection suite). Once backup is successful We had dropped the complete oracle database and restore operation is failing from Commvault with below error. Error Code: [18:183]Description: Failed with Oracle DB/RMAN error [RMAN-03009: failure of sql command on default channel at 07/07/2023 03:05:01 RMAN-11003: failure during parse/execution of SQL statement: alter database mount ORA-01103: database name 'ORCL' in control file is not 'DUMMY' ]Source: win-ikui0t17q4f, Process: ClOraAgentCould you please help us here

I have the following problem, I have decommissioned 2 node from Commvault, but the license have not yet release and the customer has add 2 new nodes. So the system see that we are over the VM Socket License. The grace period did not active automatically and now I can’t log into the Console to enable it.  Is there a way to enable it via the Command Center? Or just to get into the Java Console? 

I perform a Disaster Recovery but the job stays with the "running" status and the progress stays at "0%", it does not show any errors and it does not show any progress either. All jobs are suspended and disable scheduled jobs. 

How to configure backup policy in commvault such that daily incremental are taken to different set of tapes where as weekly full to another set and the monthly full to another set.Please note the primary copy goes to disk backup and the auxiliary copy is to the tape.

Check out the NEWEST Metallic release! In this release, we're excited to highlight a number of new features and enhancements – available to you when you log into the Metallic Hub today. July 7th Release Recap: New FeaturesMark SQL Database Backup Unrestorable Sub-client Follow Mount Attach Disk Support Azure Key Vault Selection Support Azure Flexible Database Backup Support OCI: Multi-Availability Domain Support for VMsNew EnhancementsCluster and Namespace Support Enhancements VSA VMWARE Indexing Enhancements One-time Login Code Enhancements Azure VM Intellisnap Improvements Azure VM Security Enhancements Database Protection Enhancements Job View EnhancementsAdditional details regarding this release can be found on our release notes page. 

Hello Guyshere at the organization, we are starting a new Project to Decommission the On-Premise Environment and migrate to the Cloud. We have VmWare Servers that are in my On-Premise Environment and we will migrate to GCP. Restore, out of place for GCP run successfully?    

Hi Team,we are running SAN Transport Backups agaings a Fully Automated ESXI Cluster. During the long running backup the DRS feature pops in and doing a Storage VMotion against VMs which are currently backed up. Eg VM on DS1 → is storage vmotioned to DS2 After the backup we still see all the “Orpahned Files” on DS1.  We tried to utilize the additonal Setting “bDisableVMotionDuringBackup” which did not prevent a Storage VMotion during the backup.  We are currently running 11.30.If i am not not wrong we saw in ealrier commvault Versions ( 11.28 ) a Taks in the VCenter → VM → Tasks like “DRS disabled” during the backup.  ( not sure but maybe with Transport mode “NBD” this issue is not seen ) Anyone facing the same issue.

Hi Team, We have observed, Media information available only last seven days in auxiliary Copy Job Summary Report.  If we generate report prior to seven days destination media shows blank. Please find below snap and do the needful.  

i am getting this error while running sap hana redo logs backupplease help with this error

Hello community,For an Azure VM restore, in order to archive better SLA RTO, is there any way to increase number of streams?I see that only 1 stream is present as default for every VM restore job. Please for your feedback,Nikos

I’m deploying MRR storage and planning to enable immutability via the “Enable Retention Lock” workflow at the storage pool level, I’m keen to know anyone’s experience with this because once it’s enabled it’s not reversible.Typically, when using Retention Lock on a policy copy, we wouldn’t use extended retention on a copy and have the basic retention set to the requirement e.g.:One Selective Copy for Monthly backups with the required basic retention Another Selective Copy for the yearlies with the required retention Both Selective Copies would be pointing to the MRR storage pool with WORM enabled as a dependant copy in the storage pool via the workflow.Is this the best way to setup MRR with immutability?

Hi Community. Do you know where we can find Visio stencils to create workflow  doc ? Regards, Alessio

Hello to all!I read some similar threads about Encrypting Network Traffic, but Im a little bit confused.A customer wants to know if the Commvault backup installation (11.28) has by default Network encryption over HTTPS between CS / MAs / clients?I need to clarify if encryption over network traffic for Commvault Servers are enabled by default, at this point I don’t care about Encrypting backup data.https://documentation.commvault.com/11.24/expert/134328_enabling_encryption_in_commcell.htmlPlease for your feedback,Nikos

Hi!I would like to set this alert for triggering when the CURRENT BACKUP SIZE exceeds 200 GB. But I didnt find any info on how can I specify the unit in the value field of a Token Criteria Selection step.