Commvault Cloud Topics

Hi,is it possible to get a notification if an AUX copy job fails? We had a problem with the tape library and we saw the problem a few days later.  RegardsDennis

Hello We are planning an Commvault upgrade from FR11.24.xx to FR11.28.5X. We still have a lot of 2012 servers and SQL2012 servers. Wat would be better? Let the agent on win 2012 on FR11.24.9x,  or upgrade the clients to 11.26.xx.Commvault 11.26.xx is the last Commvault version that supports Windwos 2012 and SQL2012.  If we use additional setting we could upgrade the client to FR11.26.xx  Thanks in advance!

Hello Good morning,please help, I have a backup of a Hyper-V with Job Id 30030 which backs up about 100 Virtual machines, according to the images attached, I just need to copy the VM Job 30084 (only one machine of the 100), from disk or tape to another tape completely with a different retention this from the console and not from the command center, because according to customer requirements are not used plans. this is the backup job of the hyper-v with the 100 machines 👇 and this is the VM job 30084 from the copy of the virtual machine that I need to send to a completely different tape  👇 

Hi Team, Greetings! I hope all are well. How often do we have to complete the multi-factor authentication MFA process? is it every time, we close and open the commcell console ? we need to authenticate MFA ? and also is there any setting we need to configure for it ? 

is there a way to setup log rotate / truncate for the cvd or the mysqlbackupparent.log within commvault ? or is it just done from a native cron?

Hi all.I have new Commvault 11.30.32  instaled with core installation done.When I try to add Hypervisor for Hyper-V when I press discover nodes i get this error:INFO: [String or binary data would be truncated.] [RecNum:1, Object:AppGetAccessNodeCandidates, State:22001, NativeErr:8152, Proc:dbo.AppGetAccessNodeCandidates, RowNum:1, Severity:16, LineNum:269, Spid:157] INFO: [The statement has been terminated.] [RecNum:2, LineNum:269, Spid:157] 

Hi Team,we have a MA, which has four mount points all comes from backend SAN. out of four, one mount points are showing error while writing the data. i checked the disk management, disk was showing as read only than i have rebooted the MA and made the disk read/write. created test folder on the disk which working fine. but when i run the storage validation, it gives below error. did anyone had these kind of issue ? 7944  173c  09/09 10:20:44 685427 Scheduler  Set pending cause [Failed to mount the disk media in library [LIB05] with mount path [C:\CommVaulttLibrary\503] on MediaAgent [cv5]. Operating System could not find the path specified. Please ensure that the path is correct and accessible.

Hi Commvault Team how DDB works with the secondary copy (New Copy) to another disk library? assuming that we have two sites, each one has its own MA, DDB, Disk pool. and DASH copy is enabled.​​​​​​

Hi,We have the following environment:Commserve 11.28 on W2K22 3 Physical Media Agents (MA) on W2K22 Each physical MA has its own DDB partition disk (D:\) and its own Disk library volume (G:\) → there is no sharing of the disks between the physical MA The DDB has 3 partitions: one on each physical MA One disk library with 3 mounth paths (one per MA) but each MA has its own disk library volume not sharedBackups are going well but we have issues with “DDB Verification” operation.The error messages are the following:“Error Code: [62:2687] Description: Export / Mount failed for mount path [G:/dl_ssd_aalst/CV_MAGNETIC], please check if the mount path is accessible on Data Server [appwbck003]. Check the logs for detailed error. Source: appwbck002, Process: ScalableDDBVerf  Library [dl_ssd_aalst], MediaAgent [appwbck002], Drive Pool [], MountPath[\dl_ssd_aalst]: Moun

Hello,To provide Syslog for Syslog servers, I open Syslog in the command center.Is it possible to verify Syslog traffic?  

 Hello,I take scrClientID and destclientID from the command:qoperation execscript -sn DataInterfacePairConfig -si listByClient -si clientNameis there any way to associate scrClientID with client name (how to get client name using thise id’s)?thank you very much for helpDorothy

Good day All.I am busy with an implementation to configure WORM from Commvault and writing to HYDRAstor. The solution makes use of both Intellisnap and streaming backups.The challenge is that the requirement has requirements for daily, weekly, monthly and yearly retention.What is the best method to configure this?I have seen that the Snap Primary copy and Primary copy needs to have the same retention. How do you cater for the extended retention requirement? Is it possible to enable Extended Retention on the Primary copy or is the only way to create secondary copies for each retention requirement and enable WORM on those copies/storage pools?The challenge with HYDRAstor is to reduce reads as much as possible but when Aux copies run between the copies it initiates reads in order to write to the next copy for the new retention.I understand that the jobs/storage pools can be deleted If any of the copies were configured incorrectly but Support would be

I built a workflo that I would like to deploy on another commcell and its coming down as a .TML instead of a .XML.I thought maybe i did something wrong- but all the workflows i have built even the built-in ones are exporting like that. Anyone else having this issue?

The scheduled Data Aging report is now sending a zip file instead of a HTML.  This was not set by the administrator.  Where would I go to edit the report to send HTML instead of a zip file. 

Join @Thomas Bryant, Commvault’s Director of Product Marketing, for a video tour of the key updates bundled into CPR2023. This video provides a high-level overview of the features in the release and the value they bring to Commvault environments.  

Hi Everyone, I need a help on Database Table name where we can find the workflow job history and details. Thanks & Regards,Harshavardhan.

Hello all!I would like to get insights on what should be our best deployment scenario.Consider a 3 node HSX RA where each node has 2 FC ports (2 physical ports).Consider a FC SANConsider a FC storage system (providing VMware datastores)Consider a FC Tape Library Scenario 1Each node connected to the FC SAN via the two physical ports and zoned via one port to the FC storage and the other port to the Tape LibrarySo, each node has one path to tape library and one path to storage. This way every node (which is an MA) can write backups to tape AND also run VSA SAN transport mode backups from ESXi hosts Scenario 2One or two nodes connected to the FC SAN and zoned via the two FC ports to FC StorageThe remainder node(s) connected to the FC SAN and zoned via the two FC ports to Tape LibrarySo, each node has two ports, either to Storage or Tape. This way I get path failover to storage and tape. Bu

Hi Team, i am having issues with Data Aging. Basically the setup is following 30 Days 1 Cycle on on SP7 Days 1 Cycle on another SP Daily Incremental and Weekly Full / Synthetic Full Basically moastly about 2000 VMs which gets destroyed from time to time. As i do not have an impact when the VM is destroyed i can not fullifill the Cycle and some data will never age.  Is there a automatism if a VM is not found anymore and Data “should” age out that the client and all the corresponding Backups are freed up?  thanks 

Are there are any special considerations when doing a CS migration specifically to move older clients to another CS?

I am trying to follow the ansible documentation for ansible request. I am trying to figure out a way to stop the services, it seems that there is only a way to restart them. I cannot figure out where the other actions are listed within the documentation. Can somebody point me in the right direction?  I know that ansible request contacts the API, but I cannot find a references for this command within the API documentation either. I also cannot find documentation for the acceptable parameters within the “payload” parameter. https://github.com/Commvault/ansiblev2#commvault.ansible.request

Is there a way to stop backup activity via an api call or some sort of workflow or python code? I am trying to figure out a way to do this in such a way that I can pass in certain parameters, such as specifying a client, media agent, etc.  Is this something that could possibly be done through a powershell script or an ansible script? or a python script? Is there an easier way to go about this? My goal is to find a way to automate the process of stopping all backup activity for multiple clients, media agents, etc.

Hi all, is there a way to change the the Unit for the “Current Throughput” in the Job Controller from GB/hr to MB/s? kind regardsJoerg for ADN

Hi,I installed Sever SQL agent on one of my standalone SQL server (MS SQL) Commvault recognized the client, but when I tried to add the databases into content to do the backup, I couldn’t add them. I was able to discover all the databases. The service account has sysadmin role.   

Hello ,I have a Commserve in production (name CS1 / IP 1)I would to test restore a CS Dump to another machine (CS2 / IP2) in the same Network (not isolated ) in Staging mode.I dont stop Commvault services in CS1 (its my production)There will be a risk of conflicts if Commvault services ?? if services are UP CS1 and CS2 ?Thanks. 

Hello Team,  im configuring 2500 endpoint device for protection and content indexing. i have created the package.created laptop plancreated content index policy installed the package on 1 laptop how i can enable content indexing on the device or how i can include it to the CI plan because there’s no button in the association tab? how i can assign universal access to each device owner so he can only see his device from the webconsole? i have went to manage/system/ access control  and activate automatic owner assignment with permission as shown below  appreciate the fast response.