🚀 (Updated) Proactive Advisory: Upcoming Microsoft Transition from Exchange Web Services (EWS) to G...
Q&A. Technical expertise. Configuration tips. And more!
Recently active
Hey Guys,I have a question.My customer has several Windows 11 VMs on his Nutanix. The problem is we cannot backup them. I have already read here in the forum that you should simply remove the vTPM. But this is not possible for this customer. Does anyone have this case?Surely it must be possible to back up the VMs anyway?
At SHIFT 2025, Commvault announced Data Rooms, a new offering that provides customers with the ability to safely tap the rich intelligence of backup data without sacrificing data security. We wanted to share more about it with the Community, including the demo that was shared at SHIFT in New York. AI innovation depends on data – but not just any data. It depends on trusted, governed, and accessible data. Yet for most enterprises, the data that could fuel AI lives deep within backups, scattered across environments, and wrapped in compliance constraints. That’s where Commvault’s Data Rooms offering comes in. Key Takeaways:Commvault’s Data Rooms offering transforms backup data into trusted, AI-ready assets while helping maintain governance and compliance. The offering bridges data protection and AI activation without creating new security risks or requiring another platform. It integrates with existing AI ecosystems like Microsoft Azure and Snowflake using open standards such as Apache Pa
Hi together,we are currently running the Commserve on 11.36.65 and are using several clients with Centos 6.5 and 6.7. These clients had been upgraded from previous versions and are running with 11.28 and 11.36.Now we want to install a new Centos 6.6 (Intel, not Power). We are trying to use 11.20.40 and 11.28 and 11.32 but everytime we get the error: SIM install requirement failed. Please check the log files. The logfile contains exactly this message. Do you have an idea? Best regards.Michael
Hi all.I hope to get some inspiration or thoughts about a new setup that I’m tumbling with. . I have a 11.40 Commcell and in this Commcell I want to use 2 MediaAgents. The 2 MediaAgents should be setup so that they can act as “failovers” for each other. So if MA01 is offline, MA02 can continue to run backups of clients for both MA01 and MA02 and also continue to do restores of data that MA01 backed-up.2 MediaAgents with separate SSD’s for OS, index and ddb. The MediaAgents is installed with Rocky Linux 9.6 I want to setup the MediaAgents with a partitioned DDB For the disklib I’m going to use a IBM storage SAN system that will be connected directly to the MediaAgents via FC. As a start I’m going to create 12 Lun’s/disks, which are going to be zoned to both servers The Lun’s will be mounted on both servers On MA01 mp1-6 will be mounted with ReadWrite access and mp7-12 will be mounted with ReadOnly access. On MA02 mp1-6 will be mounted with ReadOnly access and mp 7-12 will be mounted wi
In conjunction with the product announcements leading up to and at SHIFT 2025, we’re excited to share new demo videos that provide a view into new features and innovation. Commvault Cloud for Active Directory Overview This quick demo shows how Commvault Cloud automates and accelerates Active Directory recovery, allowing you to restore both Active Directory and Entra ID in just minutes from one SaaS portal. (57 seconds) Active Directory: Forest-Level Recovery This demo shows how Commvault Cloud for AD Recovery restores domains from one platform in just a few clicks. Watch as we automatically map your AD topology, see affected domain controllers, auto-generate custom runbooks, and restore your forest in just minutes with visibility into every step. (1 minute, 2 seconds) These and many other videos and podcasts are also available on Commvault’s YouTube channel.
In conjunction with the product announcements leading up to and at SHIFT 2025, we’re excited to share a series of new demo videos that provide customers with a view into new features and innovation. Have a look! Data Access Governance DemoSensitive data is everywhere. Commvault Cloud Data & AI Access Governance helps customers control data access so that your sensitive data is protected and shared appropriately.See how Commvault Cloud provides the insight and control over sensitive data access and helps remediate risks, like overly-permissive sharing.(8 mins, 50 seconds)
In conjunction with the product announcements at SHIFT 2025, we’re excited to share a series of new demo videos that provide a quick view into the new features and innovation. The demos here cover innovation relating to Commvault’s AI agents and automation. Have a look! Let us know if you have questions, suggestions, or interest in a trial or participating in our EA (early adopter) program. Arlie Recover DemoThe Arlie Recover agent helps simplify response after an event, orchestrating policy-based recovery workflows that guide teams through clean recovery after a cyber event.In this demo, you’ll see:How Arlie Recover simplifies connecting threat detection (from tools like Splunk) with automated, guided recovery workflows. A real-world scenario: responding to a ransomware alert on a virtual machine. Step-by-step walkthrough of Arlie Recover’s structured recovery process, balancing automation with human oversight. How Arlie Recover helps enable safe, repeatable, and fully auditable actio
New vulnerabilities notification from Microsoft Defender for Endpoint on some servers there is an issue with opensslCVE 2024-12797 openssl 3.1.3.0d:\program files\commvault\contentstore\base\tessdata\bin\libcrypto-3-x64.dllopenssl 3.0.13.0d:\program files\commvault\contentstore\cvpython\libcrypto-3.dlld:\program files\commvault\contentstore\cvpython\libssl-3.dllopenssl 3.3.2.0d:\program files\commvault\contentstore\base\libcrypto-3.dlld:\program files\commvault\contentstore\base\libcrypto-3-x64.dlld:\program files\commvault\contentstore\base\libssl-3.dlld:\program files\commvault\contentstore\base\libssl-3.dll Is there someone with a resolution?
So, I’ve inheirited this installation a few years ago. One thing I never had to contend with, until now, is SAP. We’re moving to the cloud and I simply need to disable a few databases from backing up.Now, SAP was done through the Command Center - I’ve been using the browser for everything to this point. However, as I understand it (and this seems logical ...) - if we change things in the browser (which is “under the hood”), what’s done through command center may override those changes. Thus, if it’s done throught the command center (aka, plans), it should be managed (as best as possible) through the command center. This is akin to using stick-shift to automatic, it seems.Is this correct thinking? Start with command center plans - work with it in plans/subclients and finish it with plans/subclients. Second - Ok - how does one disable a database backup in CV 11.32? I have found “delete” on a database, but that smacks of delete the database - which is not what I wish to do. In br
Hi Team,Im wondering if anyone has any success, or otherwise using S3 standard as a Primary copy.We will be deduplicating.That would not be my preferred option, as I always prefer faster disk than a Cloud-library offering, but the question is being asked.We do have some fairly large databases (a few TB’s) and I’m wondering how the throughput of say a 5TB DB would hold up in a restore situation.It would be good to hear people’s feedback on this subject.Thanks
Cloud Rewind OverviewWatch this demo of Commvault Cloud Rewind, which rewinds your infrastructure, restoring and rebuilding metadata, applications, security groups, and networking with just a few clicks.(1 minute, 7 seconds) Cloud Rewind: Recovery from MisconfigurationsThis demo shows how Commvault Cloud Rewind rolls you back to before configuration errors occurred. This video walks through the process of finding the data, apps, or infrastructure you want to restore, choosing from automatically created backups, picking recovery locations, selecting resources, and initiating recovery.(1 minute, 16 seconds) You can find these videos and many more on Commvault’s YouTube channel.
In conjunction with the product announcements leading up to and at SHIFT 2025, we’re excited to share new demo videos that provide a better view into new features and innovation. Have a look! Let us know if you have questions, suggestions, or interest in a trial or participating in our EA (early adopter) program. Cleanroom Recovery for Testing and Forensics (shared at SHIFT 2025)Get an in-depth overview of how Cleanroom enhances cyber resilience by facilitating continuous testing, forensics, and recovery. (9 mins 23 seconds)You can also read more in the Cleanroom Recovery for cyber resilience documentation. Commvault Cloud Cleanroom Recovery: Quick LookThis overview shows how Cleanroom Recovery lets you spin up a clean, isolated recovery space on-demand in the cloud. See how to isolate your data and resume business in minutes, not days, while only paying for the recovery environment when you use it.(1 minute, 5 seconds) Cleanroom Recovery: Reset with Repave See how Commvault Cloud Clea
At SHIFT 2025, Commvault unveiled innovations that enable organizations to detect, defend, and recover faster than ever before. The Commvault Cloud Unity platform now includes groundbreaking capabilities purpose-built to combat evolving cyber threats. This post will provide just a quick summary of the capabilities announced, and we’ll share more detailed guidance and technical demos and documentation in the weeks ahead. New Innovations Driving Cyber ResilienceClean Recovery (Synthetic Recovery™) – Remove only compromised data and restore the rest. Read more in this blog post. AI Data Security – Use machine learning to discover, classify, and protect critical data. Detecting Threats and Anomalies – Identify risks early using unified threat visibility. Identity Resilience – Instantly roll back malicious Active Directory changes. Agentic Workflow Example – See how autonomous workflows orchestrate detection and recovery. Benefits of Unified IntelligenceReal-time detection and containment
I noticed that the latest price list no longer includes Threat Scan for VMs and Risk Analysis for VMs in the SKU list. This effectively means both services can now only be purchased or consumed based on the amount of processed FET.We recently added Threat Scan to our internal catalogue as part of our upgrade to FR40, and this sudden change is quite disruptive. Unexpected adjustments like this significantly impact MSPs and resellers, making it harder to position these services to customers because the cost becomes highly unpredictable.I’m curious to understand the reasoning behind this change, as in my opinion, it does not seem to support upsell, sales growth, or revenue generation.
Hello everyone,I'm looking to optimize storage for my SQL Server backups in Commvault using Application-Aware mode (VM backup with application consistency, without agent installed on VMs).Context:SQL backups via Application-Aware only (no Commvault agent installed) Need to apply different retention policies to optimize storage: Transaction logs: short retention (e.g., 7 days) Full backups: long retention (e.g., 30 days) Issue: I know this granularity is available with the Commvault SQL agent installed (via separate subclients), but in Application-Aware mode, I cannot find these options. It seems we're limited to a single retention policy for the entire VM.Questions:Is it possible to configure differentiated retention policies in native Application-Aware mode? Is there a solution through the Commvault REST API to manage this programmatically? What would be the best practice to optimize storage in this context without installing an agent?Thanks in advance for your feedback and experienc
Via MS TEAMS >Workflows>Manage I’ve created a workflow called Send Webhook Alerts to a Channel and copied the URL created. I’ve then go to Commvault Command Center>Manage>systems and created a Webhook and provided a name and used the copied URL. I’ve then sent a test alert from Commvault to the webhook however the status of the Webhook in Commvault remains in red with error he status 401 Unauthorized with the message{"error":{"code":"AuthorizationFailed","message":"The authentication credentials are not valid."}}I’m not providing any credentials. Any suggestions would be very much appreciated.
Hello,I’ve associated a SVM to a Netapp client - under the properties of the Netapp client on the “storage virtual machine” tab the SVM is associatedA deconfigured client was not automatically createdManually trying to configured it did not worked as well does anyone have an idea?
Hi as i try to find document only find it on mssql on-premise.Can be commvault backup azure sql with tde feature ?Thank you to much.https://documentation.commvault.com/2023e/expert/back_up_sql_server_data.html
Hello!I hope you all doing well!I am playing with backup configuration for MAXDB, we would like to control it via worklof.Unfortunately while triggering backup via workflow we are getting two errors…One error for workflow called “SAP MaxDB” is: While trying to run workflow “SAP MaxDB XUSER” i do have this error: When we do trigger a backup from server by the same command as is int the script/log: Then backup is working - but only triggered from server…Now we do have backup scheduled from crone, but we would like to trigger it from CV.
Hello,can I use HyperScale X nodes for configuring and running ThreatScan feature?Thanks.Jan
Dears,I am trying to add a standalone Hyper-V host (not joined to a domain) into Commvault, but I am facing issues with the credentials during the hypervisor configuration.The Hyper-V host is not part of the domain, so I entered the hostname, local administrator username, and password.I also added the Hyper-V host and Commvault server entries to the hosts file on all related servers.However, the system fails during the connection and validation process.Below is the exact error message:Failed to connect to virtual machine host [CommvaultSVR.xxxxxxxxxxx.com] as user [.\Administrator] from access node [commvaultsvr]. Please ensure that the access node is able to communicate with the host and that the user account and password are correct.I would appreciate your assistance in identifying why the access node cannot authenticate to the standalone Hyper-V host and how to resolve this credential/communication issue.Thank you.
Hello,I’m trying to back up Netapp CIFS share with the Hyperscale as access node The hyperScale have 11.36 with ISO 3.2506I cant choose the HSX as access node while browsing the content and the back up failed with “Failed to mount file share volume“the HSX has cifs-utils installed and samba-client installedAM I missing someting that is required for CIFS backup with Hyperscale X as access node?
Hi guys need help for fix below error Error Code: [62:441] Description: Library [XXXXX], MediaAgent [YYYYYY], Drive Pool [], MountPath[\8DC1R1_08.15.2024_16.29]: Internal software error occurred. Advice: If the issue persists, please upload log files from CommServe, MediaAgent and Client and contact your vendor's support hotline with the job ID of the failed job. Source: YYYYYY, Process: ScalableDDBVerf
HiI am trying to install an FS agent on Centos 5.4.With an agent V11SP28: I get an error saying ‘could not find any installer to use’.With a V11SP21 agent: the installation gets stuck: Using update installer Bits/linux-x86/LooseUpdates/CU24/linux-glibc2.3/installer/newinstall.gz:I don't know if these two agent versions are compatible with Linux 5. Thanks
Hi All, I am having some challenges protecting a multi-instance DB2 configuration. The below error is thrown: Db2 vendor library reported an error:[ ---- error report ---- app. message = backing up the database line = 6198 file = ClDb2AgentLib.cpp SQLCODE = -2079 SQL2079N An error was reported by the shared library "/opt/Commvault/commvault2/Base64/libDb2Sbt.so". Return code: "-1". --- end error report --- ]. [Backup] operation could not be completed.Source: p3hdb_2, Process: ClDb2Agent The backup of the first instance completes successfully. Can a single Commvault instance protect multiple DB2 instances? I ask because how is this achieved if a different user and group own the each DB2 instances? As I understand it the Commvault binaries and log location should also be owned by this same user/group? In light of the above:1. Are multiple Commvault instances required to protect multiple DB2 instances?2. Can different users/groups own the different DB2 instances?3. If so, should the Db2_c
Already have an account? Login
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
