Commvault Cloud Topics

Without the typos re-done below (sorry)WE have CV 11 in our on-premises infrastructure as standard and are looking to extend into our Azure environment, which has been using Azure Backup to date 🤐A business priority is protecting our MS-hosted Office 365 SAAS implementation and I would like to do this using an extension of our existing CV with the Marketplace B&R appliance usage.I just need to know that their will be no lack of functionality in terms of what we can protect in Azure if we do it this way, instead of putting Metallic in, which my understanding is more for businesses who do not already have CV in-house..Basically, we want to be able to protect all O365 components (email,sharepoint etc) in granular fashion, whether they be hosted by MS or ourselves, across our Azure subscriptions. Is this something we can do by going down the B&R appliance route to extend our current CV infrastructure?I know metallic offers different pricing model, but would we lose O365, Kubernete

Hello Community, Need to schedule mssql restore to a different server and keep it up to date as source Server1 - Production  (trans-log every 15mins ; differential once a day at 8PM ; full once a month)Server2 - lives in a different site and stay in read-only mode and DB is same as server1 but has different name I want to keep the server2 database up to date as server1 while keep the database as ready-only and here are what I'm going to do :Does this will work or anything else needed? #1 Commcell console ->server1 -> browse/restore the latest backupset -> select advanced option#2 Point destination client and instance to server2#3 select recovery types : standby and choice undo file path#4 under restore option section: modify/update database name to match name in the serve2 and physical path as well#5 job initiation tab -> choice schedule option - create daily schedule right after daily differential completion time in server1(usually diff finishes at 8:30pm and i want the re

Weird issue here.  I’m attempting to disable an old, legacy storage policy.  However, if I try to make any change at all with this particular storage policy, I get this popup:"You need to select at least one log storage policy"  And I mean any change.  Name of the policy, retention, client association, disabling for backup, etc- they all generate this popup.  I had to move all of the clients to a different policy manually because the “reassociate all” function generated this popup too.  Deleting the policy isn’t an option because it has a copy with extended retention.  My goal is to rename the policy and disable it for backups.  Any ideas?  

Hi, We are thinking about implementing a Resource Pool for O365 in a MSP environment for ease of administration. There is not much details about this in the docs so I’m trying to reach out here to see if there is anyone with the correct knowledge. A few questions...Are there any recommendations about how to distribute Applications? Use one O365 Resource Pool or use separate Resource Pools for each App - Exchange, OneDrive, SharePoint and Teams?Are there any sizing considerations on how much data or how many users can be managed by one single Resource Pool? How many Access Nodes and how many Index Nodes can we expand the Pool with as we grow?Is it possible to change current setup for our tenants from dedicated resources (i.e. their own AccessNodes and Index) to a Resource Pool? And if needed, is it possible to move a tenant from a Resource Pool to dedicated resources?  I would expect that a re-index will be needed in both cases?Regards, Patrik

We are an MSP, and we have a client who wants to be sure that we run a “Yearly Full” on a certain date in January.  And that would need to get copied out to tape that would be retained for much longer and go to a different off-site location, so we want separate tapes for this yearly.One of the junior admins tried to configure this in the Command Center and then came to me with questions.He has a Monthly Copy and a Yearly Copy configured to copy to the tape pool.But we couldn’t figure out whether simply marking this as a Yearly would make it run yearly.  We tried to create a schedule from the CommCell Console, with the yearly rules where we could state that the yearly backup runs on the X day of X month, etc.  But we couldn’t seem to find these types of rules on the Plan created copy, from Command Center nor CommCell Console.  It seems like the selective rules are different on the Command Center created policy and Advanced is greyed out next to yearly.We’re wondering what the correct Co

Hi Community,Is it possible to register the "GX_Backup" VMs in a specific VM folder during the backup in vCenter?GX_Backup VMs in vCenterI have already checked the Additional Settings in the Java Console, but unfortunately did not find a suitable entry.Thnaks and best regards,Andy

Hi All,Please note that if you deploy the FREL OVA for CV 11.28 / 2022E within a perimeter network using Commvault Gateway you will run into an issue which requires manual intervention.Setup:Deployment:During deployment you are asked to fill in this form:Where the Client, Commserve and account details are filled.As we are using a Commvault Gateway construction you configure Firewall options:Select checkbox for “Is CS behind a firewall” Fill in Option 3: Proxy client name, hostname and portNow the OVA is being deployed.When deployed we log in on the terminal and go to: /opt/commvault/Base/Here we see 2 files being populated with wrong information:FwConfig.txt FwConfig.txt.registermeIncorrect information from wizard:(In this situation I am using the default tunnel port 8403, if you have entered a different port then this port value will differ from my example)Resulting in a TCP connection directly to the Commserve with status SYNC_SENT as this address is not directly available within the

Hello teamAnyone know where i can find Data Retention Forecast and Compliance Report I’m search in docs & cloud, but i didn’t saw this report  

Pessoal, notei algumas chamadas do Restore sem ouvir nenhuma ação do Backup Operator. Gostaria de entender, onde são feitas essas ligações? E pelo próprio SAP TEAM, através do Hana? Adding translation:Guys, I noticed some Restore calls without hearing any action from the Backup Operator. I would like to understand, where are these connections made? And by the SAP TEAM itself, through Hana?

Hello,What is the name of the file where failed objects are stored? I need to empty that file as I belive it contains files no longer existing on the server and give me errors on backups.BRHenke

We seem to run into multiple problems in our new HSX environment. Metadata disk d2 silently filled 100% on one of three nodes, data disks are all 90-95%, but in GUI only 550 of 720TB are shown as used. Not a single alert for this, all green in GUI. An then there is disk d22 / sdv on one node that failed a few weeks ago and was replaced together with support. In GUI it’s shown as mounted but in reality its not. sdu                            65:64   0  16.4T  0 disk /hedvig/d21sdv                            65:80   0  16.4T  0 disksdw                            65:96   0  16.4T  0 disk /hedvig/d23 I followed Replacing Disks in an HyperScale X Reference Architecture Node (commvault.com) but the disk is not mounted. Nov 9 11:22:38 sdes1701-dp systemd: Dependency failed for /hedvig/d22. Nov 9 11:22:38 sdes1701-dp systemd: Job hedvig-d22.mount/start failed with result 'dependency'. Nov 9 11:22:38 sdes1701-dp systemd: Job dev-disk-by\x2duuid-dfcc3e6c\x2d8152\x2d42b2\x2db0a1\x2d6742d4748d3c.d

Hi All, We are currently using SQL idata agent to backup SQL Databases on Amazon EC2 VM.Should we move from SQL idata agent backup to Application aware backups for Amazon EC2 VM here hypervisor is Amazon.What will be the disadvantages and advantags of using Application aware backups on Amazon VM’s as compare to SQL idata agent backups. Please provide what Commvault recommends. Reagrdas,Rahul Raina

Hi All,Is it possible, in Metallic, to see how many records still need to be pruned in SIDBPrune.log or SIDBEngine.log?Thanks',

I have been working with Commvault on Windows Server 2019 with the Commcell Console and Command Center installed to manage client computers for a few weeks now. I wanted to see if it was also possible to get these same packages on a Windows 10 Desktop to manage clients but on a network with no internet access. I know you can install the packages to deploy on another computer but when I tried a few different times with similar packages I used for the Windows Server 2019 onto the Windows Desktop version I get an incompatibility error and failure during installation.If something like this is possible, what packages would I get just to be able to run backup/ restores, and clone client computer file system drives onto blank drives?Thanks for all the help.  

Hi guys, why do I have the status of File Activity Anomaly Alert in DELETE ? What does it mean?  Thanks Andrea

Hi all,Can someone help me with this error:Failed to install Base Package. Failed to access remote registrySource: commvault, Process: DistributeSoftwareError code was 68:182I want to install CV agent on new Windows server 2019  from our CV console. I read that I need to allow WMI users right access (its standard Admin user account with full rights), even I added our domain admin on WMI access list - SAME ERRORThen I read I need to start Remote Registry service  - its started and SAME ERRORThen I disabled Firewall and that machine - SAME ERRORWhat can be a problem?Thanks 

Hi All,how can we monitor when the discover process did not run? The Backup job is showing everything is good but in the backround the discover mailbox process faile. 

I am backing up a cluster, but each cluster drive has its own subclientAll the other drives on their own subclient are backing up fine.There are 2 errors I see.Process(72) - Could not get SIDB folders; cannot exclude SIDB folders from this backupERROR CODE [17:49]: Failed to further divide the collect files. Possible reasons: nonexistent path/file, hardware problems or full disk.The job for the cluster subclient run for over 30 hours before failing.The check readiness indicates there is no error on the sublient,Anyone have ideas on what logs I should look at the find the root cause.

There are some plans for moving some on-prem sharepoint into Office 365, and because of this we’re looking at what options there are for backup of this.  One possible issue we’ve discovered is the following, that we would like an answer to:Can you backup sharepoint online were the tenant has “LegacyAuthProtocolsEnabled” set to False ? According to this information it seems to not be possible: Configuring SharePoint Agent for Office 365 (commvault.com) The default tenant setting for LegacyAuthProtocolsEnabled is true. Changing it to false will impact connectivity from Sharepoint Online Management Shell to the tenant. Also, the backup operation is not supported, if you change LegacyAuthProtocolsEnabled to false.  But according to this SharePoint Online (commvault.com) you can use both basic or modern authentication.AuthenticationYou can use either basic or modern authentication to access data for backups and restores.  

Hello,On link ma.commvault.com I can not find download software for Future Release 11.20.85. . My server is on that version…Where could I find download software 11.20.85?Best regards,Elizabeta

Hi Commvault gurus,I have a couple of simple questions regarding the tapes:When moving a tape manually to Export location, (right click on the tape -> EXPORT media -> marked New Outside Storage Location -> OK), is the tape travelling via I/E by default? I am asking because in CV, there are No Items to display under I/E Ports tab. Could it mean that CV cant see any I/E ports? However, the move to Export location has been succesfull. Secondly, I would like to be sure, if it is possible to move a tape with unaged data from Export location back to the library in the Commvault gui. Under options when right clicked on the tape I didnt see option Move to Library. Is it necessary to wait for data to be aged?

We are implementing Azure NetApp Files (ANF). Primarily we are looking to use ANF for SMB storage.We have an ExpressRoute between our on-premises Media Agents and Azure.Reviewing the documentation online, there seems to be limited support for ANF using CommVault Agents. That support is geared towards SAP HANA, SAP Oracle and Oracle databases.As stated, we are looking to use ANF for a more traditional SMB solution.Would CommVault be able to support backing up an SMB target hosted on an ANF SMB Share?https://documentation.commvault.com/2022e/expert/127985_azure_netapp_files.htmlhttps://documentation.commvault.com/2022e/expert/146805_supported_agents_for_azure_netapp_files_array.html

Hi Team, DB team is trying to automate in place restores for RAC server and wants to know where they can find the below parameter value to allocate channels from their end. attached script for the reference which I saved from CommVault.   it looks like 1756 & 1757 is node server value. any idea how CommVault taking this value ?<racDataStreamAllcation>1756 4</racDataStreamAllcation><racDataStreamAllcation>1757 0</racDataStreamAllcation> Script has been saved from commvault

Hi all!My company, using six MA to create and store backups. One MA with a separated storage for long term retention outside, and an another one for create local backups on a branch office site. On the main site there are four MA in two node grids. MA1 & MA2 is a grid and MA3 & MA4 is an another. They are sharing their libraries and DDBs.From the branch office, local backups are copied to the main site and main backups are copied to long term site as DR backups. MAs are physical on main site and virtual on others, and disk storages are used on all sites.Currently, we are planing to change our disk storages and physical MAs on main site. And of course, it is a good chance to upgrade OS on MAs from Win2012R2 to Win2019. During the process, library content should be moved from the old disk storage to the new one, and DDBs from old MA to new. One MA stores 40 - 60 TB backup data, and of course, I would like to do it with minimum downtime. I have found descriptions about library mov

Hi Guys,First time poster here so hopefully I have completed everything correctly.I am trying to do a Full Backup for 2 Clients in my Environment but the ‘Full’ Backup option is greyed out like so:I can confirm that all Incremental and Synthetic Full jobs are completing absolutely fine with no errors and that ‘Enable Backup’ etc. is also selected in the properties of each:Can anyone advise what may be the issue here? I can confirm that both have completed Full Backups in the past but it has been some time (over 3 years). I know that is a long time but this is something I have inherited and I am now in a situation where I need to perform a Full Backup due to Chunk errors I am getting.Any ideas would be greatly appreciated and thank you in advance.Kind regards,Shaun