Commvault Cloud Topics

Hi,My Commserve has two network interfaces - one for backup traffic and everything, and second for management. For example: NIC1: cv-cs.domain.local and NIC2: cv-cs-mgmt.domain.local. When I click “Command Center” from Java Console, it redirects me to NIC1 hostname. Is there any option to edit default webserver address to second hostname? It works when I just enter cv-cs-mgmt.domain.local, but I would like to have all redirections working, like this “Command Center” button from Java GUI, hyperlinks from e-mail alerts etc.Regards,Mat

Hi,When Commvault Complete licensing was released, there was a restriction that would not allow mixing TB licenses (CV-BR-FT) with instance licenses (CV-BR-VM10 and/or CV-BR-OI).I was wondering if that restriction is still active.The licensing program guide seems to be referring to the new licensing only.Please advise.Regards,Sergio 

For an on-premises deployment, you can create a hypervisor configuration using the vCenter or a standalone ESX host. For a destination site that is a VMware Cloud on AWS deployment, you can only use the VMware vCenter as the destination hypervisor.  as per the above statement , i can configure source and destination hypervisor as standalone esxi ,  does it work ? am getting stuck where the detination option vm storage policy stuck on loading 

Evening folks,I am after some advise/best practice info if possible (happy to be linked to any documentation!)What is best practice when using multiple cloud libraries (AWS S3) - is it better to an individual cloud library per S3 bucket (which also means multiple DDBs!!) or is it best to have a single cloud library with multiple mount paths to each S3 bucket within said library (which I believe will leave you with a single DDB?)Many thanks in advance!

Looking for some advice.Have upgraded Commvault from V11.24 to v11.28.   I have notice that majority of the backup jobs are stuck in the waiting state.Just checking out if someone had a similar issue.  The streams appear to be fine.  What is weird is per policy only 1 or 2 jobs are running out of a 100.This is a bit odd considering that this is backup to disk.  Have the following settings in place in all of the Media Agents/Storage policy1. Optimize for concurrent lan backup2. Device streams set to more than 100 per Media Agent ( some are even 200)3. The jobs running are only using 1 or 2 streams.Have tried to suspend aux copy to see if some of the jobs can run but still the same.The SQL backend for Commvault is SQL server 2019 with Windows 2022 as the OS.Running out of ideas. Any help is appreciated..

Hi,I have been using some custom ondemand backupsets for about a year to essentially spool (if that’s the correct term) content from some NFS paths to tape. Each backupset has one subclient, one directive obviously, and one content file which each day is updated to contain 2 directories. What I can’t seem to find is how the number of readers is set or limited. Did readers disappear and replaced by the folder level multithreading? If so, then I think I can figure it out. Basically my read on this is (historically) each path in a content file was “a stream” but in 11.36 the notes seem to imply each content file is a stream, either way, IMO with my configuration the job should be limited to 1 stream - Can a vaulter confirm? If this is the case then why do I see 4 streams for that “job” which should be technically limited to 2? Does the number of Network Agents factor in along with the Number of threads? I just don’t see where this is explained.thanks!

Hello,I have a VMware vSAN cluster. I configure a few VSA servers.While I’m trying to start a backup, I get this error message on every VM:[Object policy is not compatible with datastore space efficiency policy configured on the duster Snapshot creation attempt took [00:01]] Please check the virtual machine snapshot tree.Object policy is not compatible with datastore space efficiency policy configured on the duster Snapshot creation attempt took [00:01]] Please check the virtual machine snapshot tree.ks. [Object policy is not compatible with datastore space efficiency policy configured on the duster Snapshot creation attempt took [00:01]] Please check the virtual machine snapshot tree.[Object policy is not compatible with datastore space efficiency policy configured on the duster Snapshot creation attempt took [00:02]] Please check the virtual machine snapshot tree.[Object policy is not compatible with datastore space efficiency policy configured on the duster Snapshot creation attempt

Hi, I am using Threatscan and my daily Threat Analysis job scan’s my three policy copies Primary to disk AUX to disk AUX to tape is there a way for this job to only scan the first copy ? when it gets to the tape copy its looking for tapes that have been removed from the library.  on version 11.40

Hi Commvault CommunityI am performing backups of a NetApp cluster. This backup consists of two logical partitions (called "vserver", in case you are familiar with NetApp) and each of these partitions is domain-joined offering CIFS/SMB file services. The content of these servers are thousands of files, but we could say that their size ranges from medium to large.The backups for these two servers are performed using the NAS Files agent — we are not using NDMP. Most importantly, the backups are written directly to a tape library. Each server’s backup goes to its own LTO9 drive, always as a full backup — we do not use incremental backups.Over the past few months, we have noticed a drop in backup performance. No infrastructure changes have been made; the only change was updating the Commvault maintenance release.Here is a comparison of backups for the same server on different dates. Both servers have essentially the same data, but in the May backup, we can see a latency increase, which caus

Hi Team, I have 6284 file servers. When I try to export Protect-->File Servers list as csv/xlsx the row count always 5000. Is there a limitation ? How can I change to max ? Best Regards.

How can we finetune the the file activity of the the threat indicators on individual servers.We have some servers in our environment that triggers on specific occasions, as false positives.One instance is SCCM servers, which triggers when updates are modified and prepared.Another is a large fileserver that has some batchjob running at intervals modifying large amount of files. Could turn them off, but would like to check if I’m able to finetune this to get less false positives. I see there is additional settings to exclude paths, Enable I/O detection patterns and training dataset size.The two last ones I cannot find any clear documentation on what they do. Maybe someone has some more information?

Dear Team, Our VMware backups for AWS VMs are running successfully in Metallic, with an AWS S3 bucket as the primary (disk library) and a secondary copy to Metallic Cold Storage—no issues observed.We now have similar VMs in Azure and would like to configure backups in Metallic as follows: Primary copy: AWS S3 bucket (disk library) Secondary copy: Metallic Cold Storage Licensing: We have sufficient Metallic licenses for these VMs. Questions / Request Can we use the existing S3 bucket as the primary copy for the Azure VMs as well? If this isn’t recommended, please advise the best practice (e.g., dedicated bucket, separate prefixes, or segregated retention/encryption). Please confirm prerequisites and constraints—cross-cloud connectivity (Azure → AWS), firewall rules, IAM/KMS requirements, bandwidth/egress considerations, and any incremental cost impacts. If feasible, kindly share an implementation plan and a proposed change window.  Regards,Mani D    

We are currently using Metallic for Microsoft 365 applications Exchange Online, SharePoint Online, and OneDrive for Business.  This was setup by a previous employee, and I am having trouble understanding how it all works.    For Exchange Online and OneDrive for Business, I would like to setup Plans to coordinate with our retention policies.   For example:Standard employees – Retain mailbox and OneDrive data for 2 years after termination.  I created a m365_2yr plan. Can someone please clarify what each of these Retention settings are?Retain deleted items for 730 days – If a user permanently deletes an email or a document from OneDrive, will it purge the deleted items after 730 days even if the user is still active?   Then once a user has been terminated or removed from backups will it retain the data for 2 years after that date?  Retain backed up version for 365 days – what does this refer to?   Does it pertain to Exchange or OneDrive? Thank you in advance for any clarification you can

We have RedHat Linux 10 version installed on physical server and connected to SAS attached storage. We are planning to make this as Linux media server with DDB. Could anyone help with the commands in an order required for the entire configuration like Enable Multipathing, Scan all LUNs, Assign proper device..etc basically end to end setup.

Hello,The customer would like to change the HCL Domino (AIX 7.2) production operating system to Windows Server 2022.I see in the documentation that there is support up to a maximum of WS2019.I would like to enquire if perhaps the manufacturer has not updated the documentation or if indeed WS2022 is not supported.https://documentation.commvault.com/2022e/expert/notes_database_system_requirements.html Regards,Michał 

When you connect to a local account, the console is connected normally, but when you connect to an AD account, the console's row occurs.

If you connect to a local account, Commserve will connect normally, but if you connect to an AD account, a row will occur

A row occurs when you connect to an AD account

What is the actual difference between micro pruning and macro pruning in reference to DDB and data aging ? In which scenario micro vs macro pruning is enabled and where i can check it in console or command center? 

Hi, we have to move our current commvault (live sync) env to another domain and new ipaddresses.We have 2 locations with each 3 backup servers and each 1 commcell console.What is the best way to do this?remove all the backup and comcell servers from AD, change ipaddresse and add them to the new domain? How about the license, this is connected to the ipaddresse? Do I have to change some settings in the comcell console like name management? any other things to think about……..

If you log in to Commcell after accessing your local account, it will connect well. However, if you log in to Commcell after accessing your AD account, the line is stuck in the pop-up window.

Hello! I am trying to figure out how to setup backup copy job to run right after SNAP backups job finishes.Does anyone has a clue? Default setting were to run every 4 hours but i have changed it to run once per 24h. Now it obviously CANT be changed back and its scheduled to run at specific time 08am.We use CommandCenter and can use also CommCell Console.

Hello to the entire CommVault community,I am in the process of migrating our CommVault v11.40 environment to an Azure cloud infrastructure, and I would like to gather your experiences and advice on several technical aspects, particularly the integration of Azure Lifecycle Management with CommVault's native archiving features. I am not an absolute expert in CommVault or Azure, so I will explain my context in detail to make it clear. Feel free to correct me or share similar experiences!Context of Our MigrationWe are transitioning from an on-premise deployment to a self-hosted setup in Azure. Specifically: Our CommServe is installed on a Windows Server 2019 VM. We have a Media Agent on another Windows Server 2019 VM, configured to use an Azure Blob storage account of type Cool (to optimize costs for infrequently accessed data). Backups are stored in this Cool Blob Storage, with varied retentions from our current configuration (extracted via an Excel report). For example, we have short

Hi TEam,  Is it possible to restore AWS EC2 instance to HPE VME cluster using commvault 

How i can use windows update worflow when we use SCCM ,