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9134 Topics
R
Vaulter
RTMVaulter
asked in Self-Hosted Q&A
Kubernetes master and worker node backup

Hello experts.Is there somewhere in the online documentation that show how Commvault backs up master and worker nodes in a Kubernetes cluster? Or is there any other available documentation on this?Please help.Thank you!

2772
S
Vaulter
Juergen
Byte
JuergenByte
asked in Self-Hosted Q&A
CommServer Livesync software cache location

Hello,I have a CommServer with Life Sync configuration. Now I have the issue to hold the software cache on both nodes in sync. What is the best solution for this, as I read we cannot move out the software cache to a file-share as it must be located on the CommServer.what is the best practice to solve it?we running CommVault 11.20.55regards Juergen  

1921
S
Vaulter
T
Byte
TP_EricksonByte
asked in Storage and Deduplication
Backing up Exchange Databases from HD Library to tape

We had to back up some exchange Dags for short term retentions to an 3Par Disk library. The Mount Path is from one of our media agents where i can see what's stored on the 3Par. My boss wants me to back up the month of September that we have on disk to tape, so we can clear it out from the 3Par for another month of Storage.  Would the best way to back this up to tape would be to create a subclient on the media agent the drive is mounted to , target the Data Chuncks for the time of the month he wants backed up, and assign it a storage policy that will back it up to tape, or will that not capture the data we want from the 3Par?

484
Mike Struening
Vaulter
S
Shawn Harrington
asked in Self-Hosted Q&A
Java gui job controller display... Remove username: name (number of jobs) ?

Trying to figure out why my Java gui display of the job controller is showing something like:Username: John.Smith (67)then listing out what I guess are all of the jobs belonging to that user.How can I get rid of that “username: John.Smith (67)” line in my display? 

502
Mike Struening
Vaulter
ApK
Byte
ApKByte
asked in Virtualization and Containers
Possible to restore a AD server from a vmware snapshot backup?

Hi All.In a scenario where you have Vmware snapshot backups of AD servers (2016/2019), would it be possible to do a Vmware restore of the server, and get it up and running again, if one AD server out of two has crashed? Are there any considerations or things that have to be done after the restore, before its working as a domain controller in a pair of two domain controllers again ? Or what would best practice be on a AD server running in vmware? Regards-Anders

20723
Mike Struening
Vaulter
M
Byte
MauroByte
asked in Storage and Deduplication
Disable Deduplication with VAST storage.

Good day allThis one is a bit complicated, so will try keep it as brief as I can.The customer has a faulty storage device with the backup data on it.They’ve received a loan VAST unit which uses it’s own deduplication engine in addition to the Commvault dedupe in place. We would like to turn the Commvault deduplication off as we’re having errors on the DDB which may require us to seal it.The concerns I have are below, and I’m hoping to get some clarity on it.The faulty storage and VAST storage are in the same Data Centre (DC1).We want to turn DDB off in this DC and do a Move Mount Path(s) from the faulty storage to the VAST.At the same time, new backups are running to the VAST device on different Mount Paths.When this is all complete and the faulty storage is replaced (it won’t have it’s own DDB capabilities, so Commvault will handle that), we will move the VAST Mount Paths back to this storage.With Commvault DDB off, does non-deduplicated data get deduplicated during a ‘Move Mount Path

2697
Mike Struening
Vaulter
R
Bit
RickyBit
asked in Self-Hosted Q&A
Simultaneous Synthetic Fulls slow system to a crawl

If you don’t mind id like to piggy back off your thread. Someone made a comment that the full synthetics would not stack and run at the same time. I’m having trouble with that where several full synthetic jobs are kicking in at the same time. Is there a way to have the system only run 1 at a time without me having to go in there and scheduling them all out?

9926
S
Vaulter
Fernando Souza
Byte
Fernando SouzaByte
asked in Storage and Deduplication
Auxiliary Copy error

Hello Guys,I have a problem with the copy being made to the another site.Version CommServ: SP20 - 11.20.73I saw in another topic the same problems, and saw that update to SP21 solve this problem.Ihttps://community.commvault.com/technical-q-a-2/auxilary-copy-not-copied-some-jobs-239What do you think? Do i update to version SP21?

68111
Mike Struening
Vaulter
V
Bit
VishalBit
asked in Self-Hosted Q&A
SAP for Oracle agent on client's log backups are running fine but not clearing archive logs

SAP for Oracle agent on client's log backups are running fine but not clearing archive logs  we already enabled “Archive delete” option on subclient level. 

2337
V
Bit
Z
Byte
ZoltanByte
asked in Self-Hosted Q&A
End User access to Exchange Shared Mailbox through Web Console

End Users are allowed to access their own mailbox through Web Console.Is there a way to allow them access to the Shared Mailboxes they have access to?

36616
Z
Byte
A
Byte
AlexzyByte
asked in Self-Hosted Q&A
Dedup DB Reconstruction Total Data Processed:0% after installing hotfix

I have this problem. this morning I install the hotfix on the client computer not knowing it will affect my ddb reconstruction ongoing now for 12hours now no update what can I do fast to fix this pls very urgentSIDB_GDP_PROD_ARCHIVE_GDP_PROD_ARCHIVE_Primary(Feb 9 2018 4:39PM) [ID:7]Full ReconstructionLast Job Update Time: 12 hours 52 minutes agoTotal Data Processed:0 BytesThe Job Manager service was restarted.Source: hq-vm-commserv, Process: JobManager

1975
Mike Struening
Vaulter
A
Bit
AndreasBGBit
asked in Self-Hosted Q&A
Exclude databases by server plan

Can i exclude certain databases (tempdb, model etc.) on a plan/policy/server group level.The goal is to group servers which uses SAP Sybase database instances, and exclude databases which is not used.(tempdb, model etc.)Otherwise I have to edit each subclient, and exclude those databases, on each server. Hope you guys can help.Thank you. 

3097
Mike Struening
Vaulter
D. Kerrivan
D. Kerrivan
asked in Self-Hosted Q&A
Backup data from Egnyte to CommVault prior to migration to Azure based services

Hi CV Community, We have acquired a company that has a chunk of data in Egnyte’s cloud.  If possible, I’m to try and back this data up, before they start trying to port it into our Sharepoint and other services as deemed appropriate.   Anyone done this? (and how did you?) I’m not seeing a lot of “we did this” sort of commentary with google searches, and I get no hits for dealing with Egnyte data in CV’s manuals or KB site. Thanks, David K

44715
Mike Struening
Vaulter
D
Bit
Dabo IbrahimBit
asked in Self-Hosted Q&A
intégration nouveau serveurs physique pour sauvegarde

comment intégrer un nouveau serveurs physique pour  sauvegarde sur CommVault

262
Mike Struening
Vaulter
T
Byte
tigger2Byte
asked in Self-Hosted Q&A
Allow data aging on deactivated agent/client without deleting subclient/client?

I’m on v11 SP16 and have inherited a system from someone who is no longer available.  I am not incredibly well versed in CommVault, so forgive any wrong explanations/terminology if I do not describe this well. Background:We have several Clients that have been “disabled for backup” at various levels (some at the client level, at the subclient level, or both), probably due to retiring of the underlying server (working on this info), but some clients are still backing up some things (like the filesystem or a database) and other items like a different database on the same server are disabled for backup.  The jobs for these “deactivated for backup” *should* have aged off due to how old they are.  Some have been written to tape, others have not (but still years old, way past retention).  I know I can “release the license” on the client and delete it in some cases, which will remove the jobs, but i don’t necessarily want to do that in call cases.It appears some “old decommed” subclients have

6551
Aplynx
Vaulter
A
Byte
Anand KByte
asked in Self-Hosted Q&A
Windows File System agent- Unable to browse the file data from Subclient content level for particular folder

We have two File system servers configured MS Failover Cluster. We already installed File system core & File system agent in both nodes and then added cluster client.Created new subclient under the cluster client and then content trying to browse the Drive and folders.We are not able to browse any files under few folders.While running backup it's scanning only and not able to start the backup.The specific folders inside files are encrypted using software. Log error: FolderWatcherOps::Run(113) - Failed to get the filters from registry. Error=[0x80070002:{FXRegistry::GetRegValue(720)} + {FXRegistry::GetRegValue(760)/W32.2.(The system cannot find the file specified. (ERROR_FILE_NOT_FOUND.2))-RegQueryValueExW failed, Key=[SOFTWARE\CommVault Systems\Galaxy\Instance001\EventManager], Value=[sMonitorPaths], RegOptions=[0x0]}]6832  262c   ### ProcessBlockLevelOptionDisabledRequest() - Failed to detach volumes 0xECCC0002:{DetachBlockLevelVolumesForSC(98)/ErrNo.2.(No such file or directory)-

19035
Mike Struening
Vaulter
T
Bit
TinketBit
asked in Self-Hosted Q&A
ISSUE INSTALLING MEDIA AGENT

PLS HELP i want to add media agent  to existing installation in AIX server that have oracle server install i encounter this error  Path commvault/commvault/MediaAgentCache Does not start with root (/), please provide absolute path names starting with root(/).

2077
Mike Struening
Vaulter
G
Bit
GiacomoBit
asked in Self-Hosted Q&A
Remove commcell user email

Hi all,I would like to remove the email for a commcell user profileI’ve tried from Commcell console but it’s not allowed. I’ve tried from command line (QOperation.exe) but using an empty string has no effect. Is it possible to remove the email?Thanks in advance

104913
Mike Struening
Vaulter
C
Bit
chelydridaeBit
asked in Self-Hosted Q&A
Backup FairCom C-Tree database with its own VSS writer

A customer of ours uses FairCom C-tree as database and requires an application consistent backup.C-tree comes with its own VSS writer which is registered as “c-treeACEVSSWriter”.Is it possible to do a FileSystem backup an invoking this VSS Writer to freeze and thaw the database?Thanks for guidance.

3844
Mike Struening
Vaulter
M
Byte
MubaraqByte
asked in Self-Hosted Q&A
Commserve not reachable from client while onboarding

Hello, Everyone.I have a REDHAT linux 8.3 client i have been trying to onboard for a while (Trying to install SP22). It gets to the SERVER/GATEWAY name, I enter the commserve name, it tries to reach the commserve but it says SERVER could not be contacted.I have opened port 8400,8401, 8402 and 8403 for two-way and one-way but connection ends up writing the same error.PINGING and TELNETING works both ways.I don’t know if there’s any help that can be rendered, please.

240911
Mike Struening
Vaulter
M
Makadi Happines
asked in Self-Hosted Q&A
Oracle Clusters backup fails

I have the following  issue in Oracle  environment , N:B,When i had the below error in  windows files system box,by re-installation,the problem was solved.Now the issue is in an oracle environment/Clusters.In an attempt to solve,i restated commvault services, re-installed commvault,confirured network pairs and still the issue persisted.Our backups are not backups through firewalls.No need to disable anti-virusAny tips/solution to this issue? Thank you.Happines

811
S
Vaulter
D
Byte
drPhilByte
asked in Self-Hosted Q&A
Enterprise backup capacity license is required to run jobs

Hi there,we are dealing with a strange issue. In the job controller there is an error messageError Code: [32:408]Description: Enterprise backup capacity license is required to run jobs. Advice: Please contact customer support for additional license.Source: XXX, Process: JobManagerHowever, in the license summary report there is unlimited number of licenses for Application Class 1,2,3 and 5 used licenses out of 400 for Application Class Virtual - Oracle Databases which is our case. Do you have any idea how to check Enterprise backup capacity license ? Cheers!

6343
S
Vaulter
G
Byte
Gabriele PalumboByte
asked in Virtualization and Containers
VMware missing restore option

Hi,In the Command Center, unlike the Commcell Console, there are not all types of restore.Obviously I log in on both consoles with the same company and the same user. 

2797
Mike Struening
Vaulter
B
Byte
BenjisByte
asked in Developer Tools, Integration and Automation
API on client details

Hi All, I would like to ask for some better ideas than mine..In particular I need information if client has it’s backup activity enabled/disabled on client level and if so, collect it’s commcell name as we have 2 commcells in our environment. Also, client shouldn’t be deleted (greyed out in Java GUI).Here is the snippet of code to get the general idea for what I need. def check_config_on_client_level(self, cloud_vms): """This method will check if disabled for backups in cloud2 vm has backup enabled on client level in commvault""" bad_client_level_config_vms = [] for api in self.cs_url: api['headers']['Content-Type'] = 'application/json' for vm in cloud_vms: request = api['url'] + f"Client/byName(clientName='{vm['vm_name']}')" response = requests.get(request, headers=api['headers']) if response.status_code == 200: client_details = response.json() for vm_client

3453
Mike Struening
Vaulter
J
Byte
JM-Byte
asked in Storage and Deduplication
Dedupe & gzip compression. Does the --rsyncable option help?

Anybody used gzip with --rsyncable to increase dedupe efficiency and does it actually help?  People still like to do app/database dump and pickups its all good until they compress the dumps and you convert the pickup backup from tape to disk dedupe.  Since dedupe doesn’t like compressed files as a source there’s rumors that --rsyncable option will help here.This option uses a totally different compression algorithm that's rsync friendly and only increases the compressed size by about 1% when compared to the regular flavoured gzip file.     

148113
Mike Struening
Vaulter
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