Commvault Cloud Topics

Hello everyone, hope all of you had a good time in Christmas with family and friends and all are just fine,  .I got a question that I think is easy to resolve:Recently I noticed a warning icon in the Deduplication Engines in CommCell Console, and I wanted to know how I can fix this. Above there’s a screenshot in how it shows to me: Thanks, 

I want to move my data from one mount point to other in a DDB setup...These mountpaths are from different storage.Basically we are decommissioning an old storage that was used to store Infinite retention backup so will have to move all those data to a new storage.Please suggest the best approach for this

We are using the IBM i File System Agent to backup our IBM partitions. We want to test restoring a spool file and can’t find CommVault documentation on how to do this.  Is anyone using the  IBM i File System Agent and/or have information on how to restore a spool file? Thank you,Jennifer

Hi All i got alert from File Activity Anomaly that large amount of file were deleted and modified.Also i wanted to know if suppose if there is any security changes granted by an admin or by a group policy to a file/s so will that be considered as a counter tick under modification.

Hi  I have download “Log4J affected servers” report. Downloaded file name is  Log4JAffectedServers.xml.I can not find any instruction to install or use the file. The only information I have “This report lists the servers that may potentially be impacted by Log4J vulnerability and the installation status of the corrective patches with log4j 2.16 version.” Is there anyone who knows?

Hi All, I’ve installed the Log4j Vulnerability Report in the command center, but no data is showing up on the report. Any help regarding this issue ?  

I'm creating a lab with VMs set up exactly like the production environment.In the productive environment, we have version 11.18.3 of CommCell.This version has not been discontinued and is not available for download from the Commvault Store.How do I find this version? The idea is just to replicate the current configuration exactly in order to be able to migrate from the old version to a new version with more property, since I will have already performed the migration in the lab environment.

Hi All, commserve current version V11.20.73. Please suggest which version need to upgrade and provide required documents. 

User Account [***\****] is missing privileges.  [Global.ManageCustomFields, Global.SetCustomField, StorageProfile.View, VirtualMachine.Config.Annotation, VirtualMachine.Provisioning.Clone] Can anyone help ?

Hi! I’m trying to add S3 Compatible Storage as a Cloud Library, but I get error: 3292  1194  12/20 10:31:44 ### [cvd] CVRFAMZS3::SendRequest() - Error: Error = 440373292  1194  12/20 10:31:48 ### [cvd] CURL error, CURLcode= 60, SSL peer certificate or SSH remote key was not OK I already troubleshoot it and I was able to successfully add the storage as a Cloud Lib using “nCloudServerCertificateNameCheck” mentioned in another thread  (Thanks @Damian Andre ! ) The thing is that the provider has a valid certificate Issued by:CN = R3O = Let's EncryptC = USwith root

We have 2fa enabled for Commvault, but can i disable it for one local user temporarily? 

Hi Everyone, IHAC who is about to consider our product to develop the backup service portal using REST API.This customer is a Cloud Service Provider and wants to to integrate CVLT backup with their existing service.So they’re asking us several questions.  - Is there a dedicated internal team/person for REST API support service?    : paid or free? - For feature/function doesn’t have sample?    : CVLT provides lots of sample codes for use but what should we do if some feature/API doesn’t have a sample? - Technical support plan for REST API    : If customer encounters errors how can customer be supported?       (open a ticket as usual way or another?) And kindly let me know who can i reach out to about REST API relevant query.Thanks.

Found a client running future updates :-)Where is this version information pulled from, btw?   It is a client that went weird after a failed update to v11.24.29….   When retrying the update it complained about being unable to downgrade..  . Funny stuff…  Anyway, this is why there’s a “repair” option I guess. This worked….  Never seen this one before :-) Hope you all will have a Merry Christmas and a Happy New Year ! /Rubeck 

Hello, EveryoneI have this log i pulled from CVPerfMgr. I will like to get analysis on the log to get where the bottleneck is, and also advice on what should be done to improve the performance. 

Hello,I have a Commvault backup server CommServe version 11.20.0. I have downloaded a month ago latest maintenane release but not start install this.At the moment I have a problem with low disk space on Commserve and I plan to setup Remote SoftwareCache to another server ...I would like to know if this is a good procedure https://documentation.commvault.com/11.23/expert/2728_setting_up_remote_cache_on_client_computer.htmlAfter that i thought to run the download of the last current maintenance release and install it.Just one question,  First I install the update on Commserve?Is this procedure correct 

Hi Team,While collecting logs, I want to upload it directly to Commvault over HTTPS. Which port is used for this, can we use a proxy? Where can I set it?  

We recently upgraded Exchange on prem and for a few reasons it is now residing on a ProxMox cluster with the iscsi luns mounted through Proxmox instead of windows for exchange.  This is all hosted on our netapp cluster.  I don’t think this configuration is supported for intellisnap or app aware snaps but i wanted to be sure i wasn’t missing something or maybe there is some way to leverage proxmox to get application consistent  snapshots?

Pretty straightforward question, I have a number of workflows that I have inherited and some end with enduser session, rather than workflow end.thanks for any help.

Hi, When I install the Virtualization package on a client, I now have the option to also select “VSA Guest Customization” (so not only the Virtual Server Agent). What is this option used for?Thank you.

If we change the retention in storage policy. Will it effect old jobs or not... 

Dears I am newbie to Commvault and now we implemented Commvault at our Hotel everything works fine except we can't backup Opera server. So if any one has a guideline on how to backup the opera server to share it with me I will be grateful for him.

Hi  How do I check on the Commserve, if the features below are in use? Is it in the licensing ...where would I look. I don’t think we are, but would like to check for my own benefit. Microsoft SQL Server agent - Database archiving, data masking, and table level restore

Can you please help us with getting some clarification on the CVE-2021-44228. Looks like CVE-2021-44228 also impacts the Log4j 1.x Since we still have /opt/commvault/Base64/DbJars/log4j-1.2.16.jar, we are being told by our Cyber team that according to CVE-2021-44228 on the  https://logging.apache.org/log4j/2.x/security.html Below is the snippet from logging.apache.org link aboveLog4j 1.x mitigationLog4j 1.x does not have Lookups so the risk is lower. Applications using Log4j 1.x are only vulnerable to this attack when they use JNDI in their configuration. A separate CVE (CVE-2021-4104) has been filed for this vulnerability. To mitigate: Audit your logging configuration to ensure it has no JMSAppender configured. Log4j 1.x configurations without JMSAppender are not impacted by this vulnerability. Does commvault use

Hello All,I am deploying a secondary Media Agent, i would like to know if i can setup my policies to make the backups for my 2 Media Agents or i need to create a global policy for each Media Agent.My 2 Media agents has Disk Libraries ISCSi.

Hi Team,I am running a job to cloud and the job comes up with “Reservation lookup failure”andError Code: [62:1539]Description: [Cloud] There is a name lookup error.Source: NZVMCVSA01, Process: CVD Any thoughts on the origins of this error? It looks like something in the cloud is the issue. cheers4884  59a0  12/20 14:04:49 206728 Servant    [---- IMMEDIATE BACKUP REQUEST ----], taskid [5536] Clnt[NZVMCVSA01] AppType[Windows File System][33] BkpSet[defaultBackupSet] SubClnt[DDBBackup] BkpLevel[Full][1]4884  e0    12/20 14:04:50 206728 Scheduler  Phase [4-Scan] (0,0) started on [NZVMCVSA01] in [0] second(s) - ifind.exe -j 206728 -a 2:1136 -t 1 -d NZVMCVSA01*NZVMCVSA01*8400 -r 1639710108 -ab 0 -i 1 -cs AWSSYD-COMMCELL -s "DDBBackup"  -jt 206728:4:1:0:51234  -systemFiles  -mountPath  -seb  -lf 205120 -li 0 -ls 0  -attrEx 04884  2d18  12/20 14:04:52 206728