Commvault Cloud Topics

It looks Commvault still only support RedHat 8.7 for access nodes in RHEV environment, this is a pretty old OS. Is there any time line when they want support 8.10 or 9.x for access nodes?

If an administrator mistakenly removes clients from a schedule policy, where can we retrieve the client details? Where can this list be retrieved to reconfigure the clients back onto the schedule policy?

how to create in automatic way for example 100 entries type of “SQL_SERVER_ACCOUNT” in credential vault  ...anyway i am intrested API , powrshell , worflow etc  i can list existed one as type of “SQL_SERVER_ACCOUNT” exist in Get list of credentials | Commvault®but in CREATE section Create Credential | Commvault® like type of “SQL_SERVER_ACCOUNT” not exist   

The stuff in the Deduplication documentation does not really make clear what we may need. We had Dash Copies a couple years ago and ran out of space then we migrated our backups to Hyperscale-X. Now that we are getting ready to setup Dash Copy work again need to get at least idea of what we need space wise as a best practice. BTW were on Prem not the CLOUD.

Hello All, Yesterday I passed my first exam from Commvault site, from this website:https://commvault.csod.com/With one account. I see that currently there is another website with certification, where I have another account, from this link: https://readiverse.commvault.com/And questions which appeared in my head :).How to migrate avaialble certificates between the Commvault learning platforms? Is it still avaialble only exams for Commvault next paths layer (Engineer and Expert), I see only full courses with exams without any seperated exams. Regards, Michal 

Hi,We had an issue with Refs. One of the first matches ishttps://documentation.commvault.com/2022e/expert/9409_refs_for_windows_2012_and_windows_2016.htmlNot believing that W2022 is not supported I foundhttps://documentation.commvault.com/2022e/essential/142211_system_requirements_for_windows.htmlI wanted to give a feedback on the first link but the feedback button is gone.Checking other documentation pages confirm that the button is gone.(description for online documentation still describes this feature)It seems Commvault made a change in behaviour of BOL.How can we give a feedback to a BOL page in the future ? 

Hi, I have a full Linux Commcell and I’m deploying Commvault 11.36 using exclusively the Command Center.I just realized that out of my 2 MA grids (2-nodes grids), 2 MA of 1 grid are missing the filesystem agent and the ddb subclient and the 2 other ones have a ddb subclient but its not associated with a Plan.  I had no other option than using the commcell console to associate manually the plan for the first 2 ones and create a filesystem Agent, then create a DDB subclient and associate it with a plan. If I remove the licence both default and DDBBackup subclients are grey out. When automatically created by commvault DDBBackup subclient is activated (blue) and the default is greyed.I am not satisfied with this behaviour, is there a way to have all my media agent alligned? Thx in advance

I have noticed 2 commcells that are marking Azure V2 Client as critical due to the VM Admin jobs running as Incrementals.Confirming that all associated VMs are actually completing Full/ Synth Full backups. Behavior is seen across 2 FR32 commcells.Is there another way to correct this behavior besides excluding from SLA or this needs to be raised as a support case for the report to be reviewed?Also confirming at Azure Client level and Subclient level is already excluded from SLA.

Hi,I do partner support and sometimes I advice my customers to collect logs.I had to notice that under FR36 we currently need to collect Log files manualy often on Linux clients.sentlogs runs in an error Job Status: [Completed With Error] The client [ora] got critical error: [There is not enough disk space in the [/opt/commvault/iDataAgent/jobResults/sendLogStagingFolder]. The available free space is [6.00] GB, please make sure to have at least [10.00] GB and retry the operations.].   Failed Client(s): ora    It will take some time until customers find enough space to sadisfy the threshold. May be it make sense to reserve 10GB in the future. May be Setting the Minimum Free Space for the Job Results Directory is not the screw we should turn here.Do you have a good suggestion what we can do to make “send log files” working again until hundred of Unix machines in an CV environment have increased the “jobresults” size or have been moved ? It's annoying to have to repair the t

I’m starting a new thread for a repeat topic as I don’t see an actual solution in the previous one.OpenShift bare metal - all native storage - no way to configure snaps (or is there)? I have read and re-read BoL but am missing something if Waldo exists.Will be mounting live volume [] to worker pod [] since it does not support volume snapshots.  How to ignore this error? Meaning - we know this is probably an issue for Commvault unless someone has cracked it, so, rather than have to think about them each day, is the answer to “Hide this event”? I can say we don’t have any PVC’s yet but I see the risk in muting them entirely if indeed that means PVCs aren’t protected properly.This is on 11.36.41 BTW.thanks

Has anyone installed a Commvault web server/command center/metrics reporting server outside the Commserver.  Mine doesn't seem to connectand Im getting a failed authentication token  when I access the Commvault dashboard using the extra web server I build.  I believe I followed the one in Books online but no luck.Also to help in my troubleshooting is there any flow diagram on how the connectivity of the web server to the Commserver ( TC ports/ services/logs). THis way I can troubleshoot logically.So the setup is we have a Commserver which is also a web server/command centre and private metrics reporting server. I am building a separate web server/ command centre/metrics reporting server but it doesn't work. Any advice is appreciated.

Dear Vaulters,I have an issue, I have a storage policy with a selective copy for last full backup of the month on the tape library, when i review its jobs i find 30th of march full backup jobs instead of 31st of march full backup jobs.I made sure that AUX copy job ran 1 hour after 31st of march full backup jobs.I also noticed that this issue is not happening with all clients, it happens with random clients every month.Need your support to know the cause the aux copy to pick 30th of march full backup jobs instead of 31st of march full backup jobs? and how to solve it? BR

The alert displays the # of deleted files it has detected.  Is there a way to be able to display or list these files?

Hi All.I am busy testing content indexing of file system data. I managed to deploy and configure all the components.After the Content Indexing job runs I am able to search for file metadata from the Command Center.My question is - where do I configure the retention of the indexed data to managed disk space on the Index directory?I see information in the below:https://documentation.commvault.com/2022e/expert/setting_retention_days_for_content_indexed_data.htmlI do not have any Content Indexing tab within any Storage Policy.The CommCell is currently on v11.36.49. Thanks and regards,Ignes  

Hello All,we need an API for Kubernetes Openshşft. WE have some namesapaces are excluded. IS tehre a way to see them with API . we have 30 Cluster and many excluded namesapece we want to see which are excluded

I have tapes coming back from Fe.Mtn which have duplicate barcodes. one tape is from our old Networker environment and the other from Commvault. Is there a way to use the “cv tape tool” to see the content on the tapes before I start the restore operation?  

Hi all,We are reviewing our O365 Plan’s retention period. There are two settings 1. Retention 2. Version retention. I can’t find any documentation on Commvault website to explain each of these settings. Can someone please help to explain it a bit?Q1. Does every deleted items older than Retention get deleted? (e.g. a deleted email in an active mailbox that has passed the retention period will get deleted from backup?) Or, it only look at account level? (e.g. everything in a deleted account passed the retention period will get deleted, otherwise it stays)Q2. What exactly Version retention does? All our plan have this on infinite. How does this setting change the backup if we set it to 7 years?Any information will help. Thanks in advance,YC

Hello,In Commvault two DB backup job done. But showing one Full backup Commvault backup size is (760.83 GB) which is higher than the original size(551 GB). Another Differential backup Commvault backup size (18.33 GB) which is higher than the original size (14.69 GB).I have attached some images. Please check this and tell solving process. 

Hi guys! Any of you have configured parallel copy for auxiliar copy to tape on Command Center?I’m using version 11.36.46. Commcell Console is not a option 😪Please your guidance. Regards.

Hi,I have a scenario where I will need to protect VMware VMs which can be located either on Datastores from Storage1 device or Storage2 device.I will have 2 plans setup for this:Plan1 will backup VMs from Storage1 datastores to a backup Pool2 Plan2 will backup VMs from Storage2 datastores to a backup Pool1The issue is that Pool1 is tied with Storage1 and Pool2 is tied with Storage2 in the sense that if Storage1 goes down for any reason then Pool1 will be unavailable too. The same is true for Storage2 and Pool2.The other issue is that VMs can migrate between Storage1 and Storage2For these reasons I always need to have last backup chain available on the pool that is independent of the Storage device where VM is sitting during backup.Some time ago it was a default behavior to force Full backup after changing target Storage Policy and since my Plans use different Pools/SPs, then and that would basically solve this for me. But this is not the case anymore. So my question is: is there a way

Hi All, i have the challange to backup an sql cluster with shared discs.  Error Code: [91:354]Description: Virtual machine [xyz] is configured with shared virtual disks. Snapshot operations are not supported for shared disks. Use an in-guest agent to protect virtual machines with shared disks.Source: 1234, Process: JobManager i tried to filter all scsi discs out wich are shared but the same erro comes during vsa backup test.  is there any possibility to backup the vm only with the systemdrive over vsa backup.  I dint want to go the way over fileagent and in dr case with the onetouch point.  Thanks

Backgroup:Commvault is nice backup platform, and it is helpfull to us who are IT admins.IT team charges the backup operation daily, and include over 400 clients; usually, the backup faild or other alert are gerented everyday, and only autherization user is able to login commvault software to check and fixe the alerts, but it not kindly way to share or push client’s owner to move on.Originally, IT team want to use Zabbix collect the alert from Commvault, and now the way is successful. 

has anyone tried to restore to another vcenter/esx cluster a virtualization based security enabled VM before. So the Vm is virtualization based security enabled and is sitting on another vcenter/esx cluster.  I am going to restore the VM to another vcenter/esx cluster.Any gotchas etc.

Hello,I have recently received a notification regarding the utilization of licenses for the purpose of backing up shared folders for an additional 5 TB. Is it possible to obtain the modifications, i.e., the information that was added, and is there a report that will provide me with the details of which backup the additional 5 TB was added?

Hi friends,can someone send me the best practice of cs and dr MR update?I can’t find it in the documentations.I should update by this flow: first cs prod instance 1 and then instance 2,after that DR instance 2 and then instance 1 ? Thanks