commvault.com commvault.com

Commvault Cloud Topics

Q&A. Technical expertise. Configuration tips. And more!

7368 Topics

Erase4ndReuseMedia
Byte
Erase4ndReuseMediaByte
asked in Self-Hosted Q&A

HyperScale 1.5 Reference Architecture - Upgrade OS to RHEL 8.x

With RHEL 7 will approaching End of Maintenance, is there / will there be an option to upgrade existing HyperScale 1.5 Reference Architecture deployments to RHEL 8.x?

3
Erase4ndReuseMedia
Byte
12 minutes ago
A
Byte
ak2Byte
asked in Self-Hosted Q&A

CommVault M365 OnPrem - Exchange Online Index Status

Hi Community,how can I update the index status of the Exchange Online Agent?I have currently an Index status of April 10.  When I initiate a mailbox restore, only mails up to April 10 are displayed.  Is it possible to refresh manually the Index Status from the Exchange Online Agent? best regards,Andreas

1
A
Vaulter
2 hours ago
M
Bit
Markc99Bit
asked in Self-Hosted Q&A

How do I make set retention on a specific server?

Greetings, we would like to keep a copy of a couple servers past our default local retention period. How do I go about doing that in the CommCell Console?

2
M
Bit
3 hours ago
M
Byte
Magnus FrøysethByte
asked in Self-Hosted Q&A

Exchange online backup fails. possible Corrupt index?

Hello, I have a problem with our exchange online backup.  When i start a new backup job, the job get an error:Error Code: [82:229]Description: The job is pending because: The remote end hi-back-ms02 has closed network connection unexpectedlySource: hi-back-ma06, Process: cvd This job is still running, but the streams stops one by one with error: Agent [hi-back-ms01_Remote4] ended prematurely due to []. Some relevant parts from the job log:5300  4760  05/07 14:08:25 1679359 Servant    Remote Stream Allocation request for [14] streams of type [1] received. Request Identifier [Global\1679359_3048_1715083746_WAIT$Global\1679359_3048_1715102172_SHM]. Client [hi-back-ms01]5300  2fec  05/07 14:08:37 1679359 Resource Alloc Obj Sending resource allocation response. Successfully allocated [14] of [14] streams. Request Identifier [Global\1679359_3048_1715083746_WAIT$Global\1679359_3048_1715102172_SHM].5300  24c0  05/07 14:09:04 1679359 Scheduler  Set pending cause [The job is pending because: The

1
M
Vaulter
4 hours ago
S
Bit
Sergio Silva NOSBit
asked in Self-Hosted Q&A

Command

Hi everyone,I would like to know if there is a list of operations that are only possible from the CommCell Console instead of the Command Center/Web Console.Best regards,Sergio Silva

1
Scott Moseman
Vaulter
5 hours ago
M
Mohamed Nabil
asked in Self-Hosted Q&A

Assign data classification Plan for Threat Scan

When trying to assign any data classification plan with our clients it shows this error??Someone please can help? (PlanID-[Number] is marked incomplete. No entity can be associated to the plan) NB: There is no missing setting related to this plan or any new plan with the same error.   

2
M
9 hours ago
B
Byte
Ben Van DoorsselaereByte
asked in Self-Hosted Q&A

monthly backup | first weekend vs. first Saturday + first Sunday

I am trying to find a solution in the scheduler to keep my monthly backups in one weekend.At the moment my monthly backups are configured to run the first Saturday and the first Sunday, but these two days aren’t always in the same weekend.How do I adapt the scheduler to select the monthly fulls from the same weekend?

1
G
Vaulter
10 hours ago
H
Bit
Hans Vonk Van WijnenBit
asked in Self-Hosted Q&A

Migrate Commvault on-premisse solution to Azure

Hi everyone,  We have Commvault version 11 sp16 running on-premisse with 150TB as backup data. We would like to move this solution to Azure.Can anyone help me with some steps/direction how to achieve this?Thank you. Naveed

2
H
Bit
10 hours ago
R
Byte
RobAbateByte
asked in Share Best Practices

Deconfigure Clients with no Backup History

I am trying to find a solution where we can automatically deconfigure clients which have no backup history.  While also making sure we don’t mistakenly deconfigure any MediaAgents/proxies/CS/etc. We’re trying to implement a set of policies/settings that would result in decom of a server simply by disabling backup activity at the client level.I want to enable the Data Aging MM parameter to ignore cycles on backup activity disabled, so that if we disable backup activity it would prune the data after 35 days.Then I want the client to remain for some time and if it has no backup history, then I want to have it automatically deconfigured after X days.  Then we would turn on the option to delete deconfigured clients that have no protected data, so that things would eventually clean up automatically. I am trying to find a setting to deconfigure clients which have no backup history - the closest thing I was able to engineer would be:Smart Client GroupDeconfigure Client Workflow scheduled again

6
F
Byte
10 hours ago
E
Byte
Egor SkepkoByte
asked in Self-Hosted Q&A

FS Agent taking to long

Hello, I have some issue with finishing on time with FS Agent backup, the widow time is 6 hours. Till 2 weeks ago i had no probleem with scanning and then starting backup., but now the scan taking to long and then starting of backup taking to long aswell.  Here is some logs of last failed backup. The backup staerting at 2AM, the scan finished at 5AM, there is 3 hour more to take the backup and 8 am the job wil be killed because of run time.  The amount of files is not really changed

17
E
Byte
10 hours ago
R
Bit
Richard_RVIBit
asked in Self-Hosted Q&A

Disaster Recovery Backup at 95% for a week

Disaster Recovery Backup was all running well. Now there’s a job that has been running for a week, stuck at 95% and I can’t kill the job.The ‘Reason for job delay’ is:Error Code: [19:2198]Description: Copying of Disaster recovery files to staging location is in progress.Source: cvrvi01-cv, Process: JobManager There’s plenty of space on the local drive where the DR backups are saved. Permissions haven’t been changed.Any ideas on how to find out what’s blocking the job from finishing or alternatively how to kill the job so subsequent jobs can run without having to wait for this one to finish?

4
J
Vaulter
10 hours ago
G
Bit
GarzeeBit
asked in Self-Hosted Q&A

Data aging - failed to run data aging job due to Failed to get SQL Chaining Information.

Hello Team,I am getting the error while running data aging job. Could you please assist me?Error Code: [32:332]Description: Failed to get SQL Chaining Information.

3
J
Vaulter
10 hours ago
D
Byte
DimitriByte
asked in Self-Hosted Q&A

Restore File & SQL DB directly in a Azure Blob

Hello. We would like to restore some files and SQL DB backups nightly directly into a Azure Blob. I know that I can schedule this type of restores. (latest backup & advanced restore options for SQL)But:Is it possible to restore directly into a Azure Blob? (Destination: azure blob)(aux copy will not do the job, as I need the data in the native / non-commvault format in the cloud)

3
Sunil
Vaulter
11 hours ago
R
Byte
rebajsByte
asked in Storage and Deduplication

How to best gauge the effects of changing our storage retention policy

We’re considering changing our storage retention policy from 1 year to something less than that and we’d like to know how much storage we’d reclaim by making this change *before* making this change (to see if its even worth it). Is there a report that could tell us this? Or how could we best gauge the effects on our back-end storage of changing our storage retention policy from one year to, say, six months?

2
A
Vaulter
12 hours ago
J
Bit
Jacob.spBit
asked in Developer Tools, Integration and Automation

Delete VMDisk Filter doesnt work

Hello,does anyone know how to delete Disk Filters on a Hyper-V Subclient via qcommand? Add works, modify works but delete doestn do anything to the filters. Im Using this XML: documentation.commvault.com/2023e/expert/files/products/vs_vmware/command_line_xml/update_disk_filters_template.xmlAnd the job is running (any spelling error results in pending jobs) but nothing happens to the filters.XML Parameters for Microsoft Hyper-V Backup Set Configuration (commvault.com)In the xml i’m just swapping “ADD” to “DELETE” and this entry should have been removed. Thanks for help and regardsJacob

0
J
Bit
12 hours ago
Richard Kent
Bit
Richard KentBit
asked in Developer Tools, Integration and Automation

Chain Schedule Jobs

Hi,I have several NDMP jobs that I need to run but due to the hardware having a 16 NDMP connection limit, I need to allow each schedules jobs to complete before initiating the next schedule.I am aware that a workflow may be the solution but wondered if anyone had any templates or guides to create the workflow as I am at a loss with the Workflow designer.The schedule has 15 sub-clients in each and all 15 need to complete before the next schedule should run to ensure the hardware limit is not hit. Appreciate any help or guidance/ Many thanks,Rich. 

2
Richard Kent
Bit
13 hours ago
T
Byte
Thava_91Byte
asked in SaaS (Metallic) Q&A

Synthetic full is running instead of full

In Metallic, as per the plans weekly selective full backup is configured but weekly synthetic full backup is running and monthly full is running. how it is possible?

3
Lukas3D
Byte
14 hours ago
H
Bit
Heemansu GehlotBit
asked in Developer Tools, Integration and Automation

Which status we can attempt to retry job via API.

Which status we can attempt to retry the job via API. I have gone through the below link but I don't see any retry job for the respective status. Can I know for which status I can send an API request for retrying or re-starting the job?  link https://documentation.commvault.com/2023e/expert/job_status_descriptions.html#changes-on-job-status 

3
J
Vaulter
14 hours ago
D
Byte
dorotaByte
asked in Developer Tools, Integration and Automation

Continuous Data Replication (CDR) and Network Topology

  Hi,is it possible to run continuous data replication (CDR) using the Network Topology functionality? The point is that the source and destination servers are in different network segments and do not communicate with each other - but both communicate with MediaAgent. Is it possible to setup such configuration to perform replication using gateway (MediaAgent)?  Regards Dorothy  

0
D
Byte
15 hours ago
V
Byte
VianoByte
asked in Virtualization and Containers

Error 91:584

Hi, I have a VM which fails, with error failed to get index information from previous backup. The index cannot be accessed. try again later. I have run a full backup. this completes successfully and then ran an incremental backup on this VM and the issue still persists. This issue is only occurs when you run an incremental backup on this one VM. Are there any suggestion we can try? 

2
V
Byte
16 hours ago
B
Byte
BolliniByte
asked in Self-Hosted Q&A

IBM Domino autodiscover in multiple folders

Hello! At this page ther’s a:Configuring Folder Based Auto Discoverymeaning that, every databases under a specific folder, will be backupped using a naming <folder>\**Is it correct using a simple \** to treat the same for every folders under the ‘root’ partition in the Domino instance?Thank you.

2
B
Byte
16 hours ago
A
Bit
arikBit
asked in Getting Started

controlling the logins

HelloI would like to know if there is a way to restrict a user from login in to the commcell without disabling the user? I tried to restrict it from the roles but i couldnt find it.

3
A
Bit
17 hours ago
J
Byte
JulienWByte
asked in SaaS (Metallic) Q&A

Process Azure Auth Token Failed with 404 error - Teams M365

Hello, when I tried to renew my secret of the Teams Backup, I received this error :  If I try to reach the redirect URL of the Azure app, I have this one : Have you ever encountered this problem?

7
Arvind
Vaulter
1 day ago
K
Keith Kirby
asked in Share Best Practices

Download Share Point file

How do you download to your computer a backup version of a share Point file? 

1
S
Vaulter
1 day ago
M
Vaulter
ManiVaulter
asked in Storage and Deduplication

Issue to configure the NAS snap backup with NetApp storage

Hi All, One of the customer configured the NAS Backup with NetApp SVM and enabled CIFS and NFS protocol under the same NAS client. https://documentation.commvault.com/2023e/essential/add_nas_file_server.html He enabled the snap backup at Instance level on each protocol (CIFS/NFS). But whenever he creates user-defined sub-client under the specified protocol, the snap-backup was not enabled by default and need to enable by manually. Would like to understand that whether it is a behavior by design or anything I need to do extra to automate it?

1
S
Vaulter
1 day ago

Badge winners

Show all badges
Terms & ConditionsCookie settings