Self-Hosted Q&A

HiWe have CV11.28.24 on CS server currenlty running one physical server, we want to shift this CS server to new server hardware because currenlty CS server hardware running other application and we want to seperate CS server from this applicaiotn.For new CS server want to have new IP and new name becaue current CS name and IP we want to keep as ii is for applicaiont. Current CS servcer and the new CS server will be member of AD domain.Now what are the steps to move current CS server to new server hardware with new IP and new name Thanks    

Good morning dear friends 👋🏼😁,please your valuable help, is that I am doing a SQL Server restore, and I get error for insufficient space (attached images).I see that I have enough free space on the R volume, but I get the error, is it necessary to have twice the space?The backup I am trying to restore is 18 TB.  

We’d like backup AVS VMware servers, will save backup image on Azure storage account. We shouldn’t enable all networks on SA, but AVS segment are not in any VNET/subnet. Could anyone guide me the best practice for azure storage account configuration for AVS?  https://documentation.commvault.com/11.24/essential/128997_azure_vmware_solution.htmlFor best results, deploy your libraries in an Azure storage account.

Dear Friends, we are running a SQL Server restore out-site, we are observing that the process creates a dump file in the commvault installation path, this generated us problems because it filled the C drive.According to the above I have two doubts:1. why is this dump file created?2. how can I move this file (dump file) to another path with more space?Thank you very much for your help.

Hi there,Having an issue with a client where their tape media is not being seen by Commvault. In the process of renewing support, but it’s rather urgent so wanted any troubleshooting tips in the meantime. They’ve reset the library, done various scans, recreated the client with a different name, and tinkered on the library itself (HP autoloader w/ LTO-7) to confirm the tapes are seen by that.Tapes show up on the autoloader fine, but aren’t being seen by CV, still missing “Media in Library”.What could be the issue? Any tips are appreciated :)  

HI Team, I have a question. If someone changes the time on commserve, will it impact my retention? i know we usse the concept of cycle that can be really good option against it. but still, just want to confirm that we don’t have cycle concept then will it impact our retention ?

We have a primary commserve and vcenter. We have multiple sites each with a physical media agent, esxi servers and netapp as storage. The media agents talk back to the primary vcenter to back up the local vm’s at each site. For some reason jobs started failing at one site, it was working before but now I am seeing the following error: Error Code: [91:465]Description: Unable to connect to vCenter server [VCENTER] as user [CVSERVICEACCOUNT] from access node [REMOTEMEDIAAGENT]. [Unable to connect to the remote server]Source: REMOTEMEDIAAGENT, Process: vsdiscoveryNow from this remote media agent, I am literally able to log into the vcenter using the service account. So this does not make any sense why every job is failing with the above error message. Does anyone know what I can check or do to help resolve this?  

HiDo we have an object lock feature in commvault other than WORM.We are planning to send auxiliary copies to Cloud(AWS). We are under the assumption that by enabling object lock feature on S3 bucket. The Data Aging will be interrupted or the data cannot be expired properly.Is this assumption correct? If yes, what is the other way to make the data immutable. 

Dear friends, I have another question, why when the block level is activated, the backups are executed by a single stream, and this is already a problem because it degrades the speed of the backups

Noob alert! Hi everyone, I hope you`re all doing well 🙂!We upgraded from 11.25 to 11.28 and since the Upgrade, the Command Center(Web-Admin) is showing inaccurate information. Here You have some examples: We have more than 80 Laptops using Commvault.  Here it showing “0”.This Error Message comes when we go to “Dashboard”.If we open any of the “Server groups”, they all show “Server group \ Infrastructure” and all Laptops. In CommCell everything looks in order. In CommCell we can see our Commvault server is part of the Server Plan, while in the Command Center we only see “No associations defined”Also searching Users or Laptops over any “search-box” is not working and more. Does anyone has an idea, what this issue could be? Any suggestions or thoughts please? » Extra Info: Health Report Show this as “Critical” thou I do not know if I should trust it. Here it shows “Last DB Maintenance: Jul 17, 2015” . We started to use Commvault last year. Thanks in advance for your time and help! 

I can’t seem to figure out how to do this. Maybe it isn’t possible. Do I have to create a custom report in order to add it to the dashboard?

How to identify whether server is physical on which CommVault is installed. For example I need to install commvault agent on server and need to identify that server is physical or virtual from commvault license or anything.As how many physical servers are present in my infra  on which commvault agents are installed.Hoping for some direction from the community. 

Dear all,+where can I check the aged data in a library? I mean the data that will be pruned on the next round. Thank you

Under this documentation https://documentation.commvault.com/11.24/expert/4787_external_urls_for_commvault_features.htmlAll URLs in this table support HTTPS and can be accessed on port 443. But does not mention if any need bidirectional access.

After upgraded the commserver and MA with version 11 SP 28, Windows 2003 FS backup are failed with communication error Error code 19:1131 

Hi Commvault, We have configured backups for SAP HANA and when we re trying the backups we are getting below error.Error Code: [18:146] Description: SAP HANA Error [hdbsql execution Failed. /usr/sap/EHK/HDB00/exe/hdbsql -t -U BACKUPSYS -d SYSTEMDB -C "backup data for ERK using backint ('1857225_COMPLETE_DATA_BACKUP') TOOLOPTION 'BACKUP -j 1857225 -a 2:3053 -t 1 -jt 1857225:4:1:0:0:30326 -data -at 135 -d bppwcvt02.ad.fujitsu.mazdaeur.com*bppwcvt02*8400 -vm Instance001 -cn bdvlecdb01'"* 447: backup could not be completed: [110122] A data backup cannot be created because another data backup is running or a storage snapshot has been prepared. SQLSTATE: HY000]. Source: bdvlecdb01, Process: ClHanaAgent   Request you to please review the logs. I have attached them. Thanks in Advance. Rahul Raina

Hi,i want to delete my old B2D library. Mount paths was deleted succesfully.Get this error like in my screenshot.What can i do?RegardsDennis 

HiWe have three nodes Hyperscale appliance we are going to change power outlet so what are proper procedures to shutdown all nodes and restart again.  Thanks 

 I am planning to migrate a lot of data from NAS1 to NAS2 (CIFS) and I am curious about the way to utilize gMSA accounts instead of standard username/password pair. For all scheduled tasks I am running on Windows Servers, I am trying to move to MSA, and for any services that vendors do support, I move to MSA also. I did not find a way to utilize gMSA in Commvault because it requires a username/password to create an account. The support team recommended talking to our CV representative which does not make any sense. Did anybody think about using MSA for CIFS shares backups?Or, another idea is to create a group of CV Media Agents and then manage CIFS shares access per this group. Ideas? 

Hi,we wants to create a dedicated user for commvault for backup the agents.In every agents i must change the credentials (user, pw).Is it possible to multiple change the credentials?RegardsDennis

Hi,I’m wondering how Commvault detects cluster disks in a Windows Failover Cluster. We’re running into an issue where Commvault doesn’t seem to see the cluster disks when executing a filesystem backup. When we manually select the cluster disks in the subclient content of the default subclient, it works fine. But using / in the subclient content causes issues.Has anyone else had this issue before? 

Hello everyone,My network admin has asked me to throttle aux copies between on-prem CommVault and Metallic cloud storage during core business hours (7:00 AM to 5:00 PM).  I’ve looked at https://documentation.commvault.com/11.24/expert/7486_enabling_and_configuring_network_bandwidth_throttling_for_clients_or_client_groups.html which talks about throttling between clients but the problem is that Metallic cloud storage doesn’t appear as a separate client within CommVault.  Instead, it is simply attached as a second library to the nodes of my Hyperscale media agent - the same as local disk storage.The instructions in the link above talk about throttling between clients but here I’m trying to throttle between two components of the same client - the disk and cloud attached to each of INF-SRVP110, 111, and 112.  What’s the trick to throttling aux copies between two libraries connected to the same client?Ken

I have recently expanded our NetApp E-Series array with 48 more 12TB drives (it previously had 24 drives of 4TB each).  In the past we were told to carve out a large DDP (Dynamic Disk Pool) for all of the storage we had present, then carve out 4 or 6 TB LUNs, create NTFS volumes on our Windows Server MAs with a 64K Allocation Unit Size, and set those as our Mount Paths.  I read the following thread which makes me feel like that is certainly overkill and unnecessary:   I would like to and/or have questions about the following steps: Create a DDP using all of the space available (392 TB after RAID-DP and spares are taken into account).  I’ve created similar sized pools on other NetApps for different workflows without issue in the past so I see no problems here.   Created a single Volume using up all of that space save for 6 TB which will be carved out separately for the DDB backup of our sister MA in a separate DC.  This will be 386 TB.   Focusing just on the mega volume, I will mount th

Dear friends, your valuable help.🙏🏼I have launched a SQL Server restore process but it has gone through only one stream, and I would like to know how I can make it go through more streams.Thank you.

Hello,I am performing a file restore of a Linux guest operating system from a VMware virtual machine backup. It seems to me that the file recovery rate is quite slow. 363 GB recovered in 3 hours and 27 minutes. Is this normal?