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Self-Hosted Q&A

Ask and answer questions about your self-managed and on-prem software

  • 4,948 Topics
  • 21,372 Replies
4948 Topics
R
Bit
Rafael RamosBit
asked in Self-Hosted Q&A
Script RMAN

Preciso alterar o script do RMAN em um dos meus clients devido sua versão do banco não suportar mais de um canal.

2
R
Bit
2 years ago
K
Byte
KV singhByte
asked in Self-Hosted Q&A
Scan method for file system backups

HI All, Is there any link\document available to get details for scanning methods (Recursive Scan, Optimized Scan)? or someone can explain the difference between them?

2
DMowers
Vaulter
2 years ago
S
Bit
Someones
asked in Self-Hosted Q&A
Transfer ownership of commcell

When I tried transfer ownership from one user to another. I am not able to confirm whether ownership is transfered. 

3
Mike Struening
Vaulter
2 years ago
G
Byte
Gilles SCHMIDTByte
asked in Self-Hosted Q&A
Intellisnap snapshot never pruned because SP_ snapshot is "busy".

Dear Community,How could we explain why SP_xxxx snapshot became the relationship snapshot of a snapvault destination ? Of course, this one cannot not be deleted.Error message on logs : This Snapshot copy is currently used as a reference Snapshot copy by one or more SnapMirror relationships. Deleting the Snapshot copy can cause future SnapMirror operations to fail. Best regards,Gilles

11
Mike Struening
Vaulter
2 years ago
C
Vaulter
cesarVaulter
asked in Self-Hosted Q&A
Metallic Backup Gateway

Hi,What is the role of the Metallic Backup Gateway on AWS?Is there any scenario where this GW is not required?How to dimensioning/size this GW? Cesar 

1
Mike Struening
Vaulter
2 years ago
K
Byte
Kamil
asked in Self-Hosted Q&A
SharePoint export of site Issue

Hello Commvault Community, Today I would like to ask you for help with a problem regarding "Sharepoint export of site."For some time the client has been observing a problem with backup jobs for a specific subclient (HELIOS), the job ends with the status Completed with errors - Error Code: [27: 275] Description: Failed during SharePoint export of site [http://xyz.xyz.pl ]. Error from SharePoint: [This constraint cannot be enabled as not all values have corresponding parent values.]. Source: epm, Process: CVSPBackup. (screen1-5) Following the error track, I looked at the logs of the day and time the problem occurred.  @abc - CVSPBackup.log//////26840 5628  07/06 19:01:48 329332 [SendDirChange::wait]: ALL systems GO from CreateIndex 26840 5628  07/06 19:01:48 329332 [::sendDirChange]: createindex will process dirchange [C:\Program Files\CommVault\Simpana\iDataAgent\JobResults\CV_JobResults\iDataAgent\MS Sharepoint Doc Agent\2\356\DCInc.cvf] 26840 5628  07/06 19:01:48 329332 NoPrefix File

7
K
Byte
2 years ago
J
Byte
JeremyByte
asked in Self-Hosted Q&A
Error although Backup Completed Successfully

Hi!When executing a System State restore, we noticed a couple of things missing. The Backup Job used for the restore completed successfully. However, looking at the Job Details, we saw that the job produced an error stating the client needs to be rebooted due to some pending Windows Updates.Is it normal this Backup Job completes successfully without warnings, although an error is thrown? I would expect the job to complete with status “Completed with one or more errors”.We only found the error by looking at the job details of the job. Who knows if any other clients have this same error which causes the System State backup to be inconsistent. Which we can’t tell because they have the status “Completed”.Thanks.Jeremy

8
J
Byte
2 years ago
C
Byte
chris_ahnByte
asked in Self-Hosted Q&A
filter Difference (exclude, except)

What is Difference??I don't understand even if I look at the documents 

2
C
Byte
2 years ago
Johannes Keil
Vaulter
Johannes KeilVaulter
asked in Self-Hosted Q&A
Sharepoint-Agent on Commserve in FR28/Commvault 2022E?

I did a fresh installation of FR28/Commvault 2022E today. Can anyone tell me why we have now a Sharepoint agent installed on the Commserve? The Windows 2019 was also a fresh install with no extra components, so I’m a little bit confused…  

4
N
Vaulter
2 years ago
S
Byte
Sudharshan KumarByte
asked in Self-Hosted Q&A
User Interface to Restore WFS Level Backups

Hey Vaulter,  We have larger clients in terms of size, its very difficult to look each restore requests.Is there any solution easily user can access the backup data and restore in their location or specified folder same way DLP how Edge Window able to restore from their own for WFS Backup?  Waiting for solutions :)  Regards,SK

3
Mike Struening
Vaulter
2 years ago
L
Vaulter
lawysyVaulter
asked in Self-Hosted Q&A
Load Balance of media agents

Hi just to check do our media agents have load balancing mechanism or intelligence ? Cause in a large and scalable environment , sometimes it does not make sense to manual manage in in event of failure for any MA. I know we can configure alternate path but customer is looking at more than that . They are looking at auto balance capability within MA like our VSA.

3
Onno van den Berg
Commvault Certified Expert
2 years ago
B
Byte
bRonDohByte
posted in Self-Hosted Q&A
Blocked words list

So I just tried posting a very straight-forward question and it got held pending review because I somehow managed to use words that are on a hiddent “blocked words list”. That is annoying and truly user hostile. I expect that this post will also be blocked pending review of the use of hidden, uknown, naughty words.Dear CommVault - you are not serving your customers by engaging in this form of thought policing. Please stop it. Alternatively post clearly your list of naughty words so we can work around them. Thanks,Ron

3
Mike Struening
Vaulter
2 years ago
A
Byte
AlexisByte
asked in Self-Hosted Q&A
Enable chaining for Windows continuous data replicator agents?

In CommCell Console, in the control panel, in the Data part, when selecting Replication, the option “Enable chaining for Windows continuous data replicator agents” appears. Does anyone have more information about this action and what happens if I disable it? Than you. 

1
Mike Struening
Vaulter
2 years ago
C
Bit
Craig GlazeBit
asked in Self-Hosted Q&A
CV LiveSync

Hello, We’ve recently been testing LiveSync and one of the tests we did was to turn off the primary test server (unplanned failover) and see if it would automatically start to failover onto the secondary test server, which it didn’t and we manually started the failover.I was wondering if this is a feature which is being looked at potentially by Commvault in the future. Many Thanks, Craig

8
C
Bit
2 years ago
M
Byte
MauroByte
asked in Self-Hosted Q&A
Can't suspend/kill job

Good afternoon allI have a very minor issue. A Test VM backup job was run and it never went past Discover phase. It was subsequently killed but it’s status went to ‘Completed’.The job stays visible in the Job Controller. There is the option to suspend/kill it but nothing happens when you try this.I have the error that states ‘Failed to create Job History for Job [Job ID]. The operation will be retried.The job has been hanging about for about 48 days. In that time the environment has been rebooted and I thought it would clear it out.Thanks.Mauro 

7
Mike Struening
Vaulter
2 years ago
G
Byte
Gabriele PalumboByte
asked in Self-Hosted Q&A
Oracle RAC 19.0.0.0 restore failed with sysbackup user

Hi all,when I perform a restore from Commvault with a user configured as "sysbackup" I get a "logon denied" error: #******DATA RESTORE SCRIPT******#run {allocate channel ch1 type 'sbt_tape' connect user/33c75edba964cf91c4a814f4b013056c1f391bec0d266622e@CDB021_BCKPARMS="SBT_LIBRARY=/opt/commvault/Base/libobk.so, BLKSIZE=1048576 ENV=(CV_mmsApiVsn=2,CV_channelPar=ch1)"TRACE 0;#******** READINESS REPORT *********#  Agent Install Check:[OK] Database Check:[FAILED]    Oracle reported the following error: ORA-01017: invalid username/password; logon denied. RMAN SBT Channel Check:[FAILED]    [ORA-01017: invalid username/password; logon denied] RMAN Catalog Check:[OK] Destination Storage Check:[OK] I believe the problem is in the Rman script. In fact, in the restore Rman script there is no "as sysbackup" as in the backup script: CONFIGURE CONTROLFILE AUTOBACKUP ON;run {allocate channel ch1 type 'sbt_tape' connect 'user/33c75edba964cf91c4a814f4b013056c1f391bec0d266622e@CDB021_BCK as sysbackup'PA

8
A
Byte
2 years ago
A
Byte
AlexzyByte
asked in Self-Hosted Q&A
Error opening the disks for virtual machine . Verify that the correct transport mode is selected.

I have this issue with our VM Error opening the disks for virtual machine [NSVM]. Verify that the correct transport mode is selected. See. I have tried all I could. Not until I had to use this option of intellisnap,It works but the challenge here is I used the ESXI virtual machine as a snap engine it worked but the issue is once it finished doing backup of that virtual machine it doesn't delete the snap from the VM I have what setting I can implement to achieve this.

4
MichaelCapon
Vaulter
2 years ago
L
Vaulter
lawysyVaulter
asked in Self-Hosted Q&A
intellisnap on AIX and linux via HDS G500

Hi I have a customer that has linux and aix hosts in their environment and they have lots of small files within these 2 filesystems. Currently , they have HDS G500 as their underlying storage. As they are experiencing slow backup and restoration for their current veritas solution , hence i decided to propose intellsnap as part of the competitive take out value proposition.We know that intellisnap helps to create app aware snapshots. IntelliSnap extends beyond just creating or deleted snapshots/clones. Secondary operations are automatically mounted to a proxy server which will mount the snapshots/clones for further processing, whether that is further indexing or cataloging of the data or creating longer term copies of the data to deduplicated disk, cloud copies, or tape. This content aware process provides rapid recovery options whether a full system recovery or a single file is required.Question is once we are done with the intellisnap , can we do image backup which translate to faster

4
L
Vaulter
2 years ago
Michael Woodward
Commvault Certified Expert
Michael WoodwardCommvault Certified Expert
asked in Self-Hosted Q&A
Exchange Online Live Update job

In Exchange Online backups there is a job that runs daily called a “live update”. This job is small in size (only a few KB) but it attempts to write to the library directly from the Index Server associated with the Exchange Online Client.In my environment the Cloud Storage library is restricted to specific VNET’s for security. This VNET contains the Access Nodes and MediaAgents as we use Cloud Storage Accelerator to process the backups.When the VNET restriction is in place this job fails as the Index Server which is not in the same VNET is unable to access the cloud library. If I remove the VNET restriction on the storage account the job runs without error.Is there a way to find out where this job is initiated from so it can be massaged to write to storage via the MediaAgent rather than directly?

2
Michael Woodward
Commvault Certified Expert
2 years ago
Y
yan
asked in Self-Hosted Q&A
Re-install Media Agent code on same machine, different drive.

I have four MA in prod, (partitioned ddb) with 3 installed in the E; drive. which is the standard here. I have a couple dozen other configured the same.one of the four is installed in C; drive and must be re-installed to E:. (for scripting purposes)Any recommendations? TIA Yan

6
C
Vaulter
2 years ago
J
Byte
JinmiByte
asked in Self-Hosted Q&A
Backup type question

Hello, What happens if i pick only the log option when configuring full and incremental backups?  Thanks,

3
J Dodson
Vaulter
2 years ago
E
Byte
EnzouByte
asked in Self-Hosted Q&A
Retrieve file system agent that is deleted

is there any way to reconfigure a deleted file system core and agent that is configured before?i deleted them since i thought that we dont need to backup the FS and retain the SQL only.i tried update and repair software but it was still not appearing. When i tried install software. the file system and core is already greyed out.  i want the file system to appear again like this.  

1
Aplynx
Vaulter
2 years ago
R
Byte
Robert.RByte
asked in Self-Hosted Q&A
HPDP to commvault object restore configuration

Hi All, Greetings for the day!Currently we are using Microfocus data protector backup tool with HPE Storeonce catalyst now we planning to move the clients to commvault. As per my understanding restoring the third party tool we require the stage server with commvault migration components then access the third party tool and select the client then restore into commvault. Please correct me if i am wrong

1
Mike Struening
Vaulter
2 years ago
F
Byte
FergusByte
asked in Self-Hosted Q&A
Testing integrity of backups prior to restoration to be confident it is free from malware

Hello,In my environment, v11.24.34, i have Ransomware Protection enabled on all of my Media Agents. My Security Team have asked me is it possible to test the integrity of the backups prior to restoration to be confident that it is free from malware.Thanks in advance for your responses.RegardsFergus

4
F
Byte
2 years ago
X
Byte
xiwenByte
asked in Self-Hosted Q&A
success rate report per ComCell server

I have 7 ComCell servers, prefer to generate worldwide backup success rate report for each ComCell on one table. Only found backup success rate report per storage policy, anyone could help?

3
G
Vaulter
2 years ago

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