Self-Hosted Q&A

I am looking for a comparison between Windows and Linux media agents. I have done some testing between the two and not seeing anything that will make me say “Yes, we need to do Linux now!” I am actually seeing that I would have to deploy additional infrastructure for items like Live Browse if I went to Linux as Windows proxies would be needed.  Any suggestions are appreciated.

Hello everybody,hope you had a good time and wish you a great 2023!Let me ask you a little question. We are about to decommission few VMs out of about two hundreds running on a vCenter, therefore we are planning to stop backing up them, but we would like to save the latest full backup for six months. How would you do that?One idea could be to create a dedicated subclient with the VMs being decommissioned, associate it with a new storage policy with six months retention copy and finally run a manual full backup.Is there any better (and smarter) option?Thank you!Gaetano

We are needing to remove Commserve and MediaAgents from the Windows Domain.I found the below post in the community. I was wondering if anyone had actually done it and what was your experience? I can not find anymore documentation than just this one post. Does anyone have a more detailed step by step instruction and any pitfalls to lookout for? What was your experience like? Remove Commserve and MediaAgent from Windows Domain 7 months ago 1 reply 190 viewsF

Hello, I have a subclient named Bronze (Vmware client), backed up with Storage policy SP-Bronze since 1 year no issue.We make incremental daily backup, One weekly synth full backup.a week ago, I changed the Storage policy to SP-Bronze2.I ran a full backup manually > OK, incremental daily works good but when the synth full occur in the week, I have this error message Error Code: [62:396]Description: Error writing to the media.Source: pcpl98a00j, Process: cvd Thanks ! 

i try to file restore but, [2.38mb] other's not in the backup listWhy can't I check [others] on the recovery target?

Hi, We have few Windows Media agents that has DDB with 2 partitions.Each partition is hosted on a different volume of course.The volumes use ssd disks and we plan to upgrade these disks to a higher capacity ones.What is the best practice here ?Use the move partition option, as described here - https://documentation.commvault.com/2022e/expert/12582_moving_deduplication_database_to_another_location.htmlor use this option ( Never used it before )https://documentation.commvault.com/2022e/expert/12588_moving_deduplication_database_for_hardware_refresh.html Thanks

getting a below error : Error Code: [18:183]Description: Failed with Oracle DB/RMAN error [ORA-00604: error occurred at recursive SQL level 1 ORA-01652: unable to extend temp segment by 128 in tablespace TEMP RMAN-08132: warning: cannot update recovery area reclaimable file list ]Source: vsrv3114, Process: ClOraAgent Help to fix the issue 

i have the commvault v11.28.32 and i have a problem with the apache commons daemon service runner that take memory usage on 92%. i used next link https://kb.commvault.com/article/54344 but this solution does not resolves this problem

Hello Commuinity,We tried to restore a MySQL DB on Linux machine. Backup fails with showing an error (See the image), but we can see the restore job completes only the log restore had been failed.Job Details We initially disable/stop the mysql services from the restoration machine (Restoration will not start if the services are up).However, in the log files we can see the restoration succeeded. “Log restore” logs were not in the view log file.Logs from view logs 

where is located the Audit trail logs in commserve server. Pls help

I had a virtual server that Commvault has been backing up for awhile now disappear.  Is there any way to track down how this happened or who would have done it?  I have run the Deleted Virtual Machines report and it doesn’t show up on the list.  

Hello,This question is specifically aimed at the 1-Touch recovery process for an IBM i client, but may be applicable to other client types.The save of the system portion (SAVSYS) will create up to nine [4.27GB] ISO image files that are then individually ‘burned’ to DVDs for use by the 1-Touch Recovery process. The first ISO image file [DVD] will be used for the initial boot of a system, with the remainder of the ISO image files used for the install of the base operating system and other objects that will get the system to the stage where it can communicate with CommVault to complete the restore of the entire system.With this many ISO image files it is quite cumbersome and time consuming having to burn nine ISO images to DVD. Likewise using this many DVDs for a recovery is a slow process.IBM Power9 servers have a USB3 port that can be switched and allocated to an individual IBM i LPAR as a virtual optical device, allowing a USB flash drive to be used as a

Hi team,I am facing issue with one of the sql client backup completing with errors,Error Code: [30:325]Description: Error encountered during backup. Error: [Server: The operation was cancelled because of locking conflicts. ] CSQLBackup::InitializeAndGetLockForParallelBackupSync(16476): -Warn--: The parallel backup-lock is [LOCKED] for the phase [Full] of database *****Could someone help on this please?

Hi Guys, Our DNS servers are migrating from On prem to Azure and there will a change of IP and Hostname for the DNS servers. Our Commserve is linked to on prem DNS server. DO we need to make any changes in Commvault application level once we move to new DNS server or only changes would be required at OS end ? Thanks.Pank1988

Hi All, I require to configure Oracle Cloud Infrastructure Object Storage cloud library. Request you to please share and veido or step by step with screenshot how to configure Oracle Cloud Infrastructure Object Storage as cloud library in Commvault. 

When you add audit’s to a client it does not show up in the audit trail report. Are there plans to fix this? It seems like missing functionality.

How to check in an already installed environment which package selections were used in the initial installation using the Commvault_R80_SP18_20July20.exe installer?

I don't know what to checkPlease give me some advice 

Dear Sirs.Please your valuable help with the following question:Are ASM grid ASM databases supported in Oracle and how can they be supported by commvault?By the way, there is no problem that the database is in STARTED mode.What recommendation could you give me about the latter.

Hi, I have recycle the tape backup by setting the retention days. but after i use Erase Spare Media Option, i though the Storage Policy wont get removed but it does. any other way to make the tape not available for other Tape backup storage pool? is there any way to assign the tape to only that particular storage pool? kindly advise. Thanks. 

Hello,sometimes after vm reboot CommVault services do not come up even those are set to auto-start services when os starts,if such scenario happens for any of client how we can create work flow to check CommVault services on SQL server VM's  as we do run it manually on CommVault process manager and get email alert if not running or try to start twice and get email alert. 

Hi, Is there a simple way to browse/recover mailbox items from a specific incremental backup (exchange DB classic)?I do not think so, could not find anything,  but my customer is facing the issue that he needs to browse multiple pages (>100) searching for a specific item.There are advanced plan to migrate, but this does not solve the challenge the facing right now. Thanks,Danny

HOW TO DO COMMVAULT SERVER DATABASE MIRRORING

hi everyone,We are interested in adding after backup a tag of "after backup by Commvault" or date of backup in Azure VMthank you!

Hi All,I read from documentation online that GlusterFS only supported for RHEL, CentOS and SuSE as per attached picture. Does it supported for Ubuntu?   regards,Fauzi