Self-Hosted Q&A

My question is about Parameter sORARUNBKPONDBROLE.The documentation is not clear to me.I do not understand how commvault decides whether a backup is a log backupif I want to use the parameter sORARUNBKPONDBROLE to run my log backups, e.g. at standby site. Is the final rman script parsed for archivelog or Is the name of the subclient parsed for archivelog or ...

after upgrading from v11.22.17 to Maintennce Release v11.22.22 all our SyFull Schedule Policies (with Option “run Incr Backup before SyFull) stay in waiting Status after finishing the Pre-Incremental-Job.Suspending or Killing the Jobs is not possible. Only Cycling the Commserver-Services is helping. After Cycling the CS Services, the SyFull Jobs change to running State and the Jobs will be finished successfully.Anybody else having this Problems after installing MR v11.22.22?Regards, Alex

Hello, my aws backup jpb is configured like thisI am using intellisnapand I have selected the instances from By Region      Backup runs fine and also backup copy. now I want to change the content of the subclient, I do not want to use the default By Region  selection but By tag Can I remove all content, then select By tag and click on ok ? or is there some procedure to follow ?I know

When adding an instance to the RAC database in commcell console, there is a popup “name conflicted with the other instance” How can I find out which database is already setup with the instance. Ralf

Good afternoon everyone,As it says in the title, my problem is that when creating an index server to configure online Exchange backups, I assign a client with Index Store installed, but when accepting it remains loading for a long time to finish skipping an error for the 20000 that seems not to be working, it is a laboratory that I have set up so the Windows Firewall I have it disabled and I do not know well what this problem may be due to.Possible solutions? I am beginning to despair as I do not stop testing but nothing.Greetings and thank you very much in advance. 

Hello,since we installed the SP23 Hotfix 7 on our commserve we have the following problem.After wie make a “Database Online Full Snap” on our Oracle-ASM DB (Linux-Server) the Snap-Job delete the SPfile. No chance to restart the DB.Why ? RegardsChris 

Hello, guys.I currently have a client who is running on Redhat Linux Enterprise 8.3 and currently running agent 11sp17 and they seem not to be compatible. It keeps saying “nfs directory cannot be found”. What’s the latest version that can work with it? Or an alternative thing to be done to solve the problem.

I’m trying to configure backups for our users migrated to OneDrive for Business. When trying to add OneDrive Users to CloudApp subclient, I can discover them manually but selecting a user and then clicking OK does not add them to the Content list. https://documentation.commvault.com/commvault/v11_sp20/article?p=30230.htm

Hi!For different reasons I need to move On-prem Exchange mailboxes from one DB to other.I use intelliSnap backup so when I need to restore, first I must knew in which DB the mailbox is.My question is: if I need to restore, for example , an  email that was deleted before migration, in which DB I must look for it? The original when the item was deleted or the actual?Thanks

Hello,The customer has 300Tb licensed, and bought 1 more license of 338Tb, how do I apply the license? 

how to modify the Mail Address in the Notification for sendlog.Whenever we tried to initiate the send log by default mail address are getting displayed.

Hi, I have created a custom report showing the backup job summary and defined a custom date format for the starttime.But when the report is exported/saved to CSV the date format aren’t used. it uses US date formatHow to fix this ?

Hello,  I have a question about how to backup and restore physical media agentsfor example, I have actually 4 Unix physical media agents with no deduplication (handled by storeonce)On the subclient I left the default to backup all content (maybe I need to exclude some folders ?)  for restore I have found this documentationRecovery - 1-Touch for Linuxhttps://documentation.commvault.com/commvault/v11/article?p=116195.htm Is it the good way to recover a physical MA that crashed ? another question, before when I click on help button in the dialog boxes I was redirected to the good page with all explanations, now all links are broken. Thanks !      

 We have a client that the software was uninstalled, the Commvault folder remains.I am performing a reinstall of Commvault software but before that. I changed my client name to 0001_old and clicked ok and pushed the network configuration The client name reverted back to the original client name  0001Question: is it normal for the client name to revert back to the original name when doing a push network configuration.   

Hi fellas, Anyone has any idea about below messages in the cvfwd.log ?I can access mutually over the 8400 port. However, check readiness and Content browse get an error. 2128 2298 05/18 11:26:45 TN:00002 ######## ERROR: cvfwd_send_stop_tunnel(): Gracefully stopping tunnel (DYNAMIC control tunnel from "client" to "media agent" via (x.x.x.x, x.x.x.x)) due to remote side request2128 2298 05/18 11:26:45 TN:00002 ######## ERROR: cvfwd_reset_tunnel(): This is a control tunnel. Deleting all extra tunnels.2128 2298 05/18 11:26:45 TN:00003 ######## ERROR: cvfwd_reset_tunnel(): Ungraceful termination of DYNAMIC tunnel from "client" to "media agent" via (x.x.x.x, x.x.x.x)2128 2298 05/18 11:26:45 TN:00004 ######## ERROR: cvfwd_reset_tunnel(): Ungraceful termination of DYNAMIC tunnel from "client" to "media agent" via (x.x.x.x, x.x.x.x)2128 2298 05/18 11:26:48 TN:00005 ######## ERROR: cvfwd_send_stop_tunnel(): Gracefully stopping tunnel

Hi Guys, I need your help. I have deployed a new FREL (VMware FR20) in the Customer’s environment. During Live Browse operation I am getting the following error.  Browse failed due to error while mounting virtual machine: FBR mount failed: Caught Exeption [][664][CvBlkDisk::waitForDeviceReady]:[Device FBR_2030087400-5005c102-1b7-2dcd=5495-25226756bafb-1 is not ready to mount] (CV .0x5). It doesn’t matter which virtual machine I choose.Any ideas?

Hi,Is there any way we can export the data we have in the Client Computer Groups from the Java Console   ?  Copy/Paste does not workIt seems that Client Computer Groups aren’t implemented at all in the Command Center ?Thanks 

I’ve checked BoL and the “add data set” section shows “advanced” but not “computed column” option.When creating/editing a data set and selecting “computed columns”, the prompt text says “#Data of the data set is present in data frame with name data.#You can return dataframe or individual vectores and it will be added into the data set.”I’d like to compute a column based on two columns that come out of “EXEC Lic_CUR_GetLicenseUsage 29” (part of the license summary report but cannot find any syntax.

Hi all, I’m trying to follow this process Maintenance Advantage Customer Support Portal - Articles - Article Details (commvault.com) to install the v9 SP10a software on a Win2K SP4 server. in a V11 CommCell. Additional setting bIgnoreCommServeVersion has been added to the registry of this client and the v9 SP10a DVD mounted on the server.After running Setup, I get as far as setting the CS and client name and specify comms is through a proxy. Error message is presented as below.  I was able to dig out some logging after manually creating C:\Program Files\Commvault\Simpana. GalaxyInstallerErrors.log returned 1984 1564 04/14 17:44:27 # QInstaller PRECFG   ERROR    GetFire

Hi, I've been reading about VSA V2 and VM centric operations.Our environment has gone through many upgrades from v9 to v11.20 which we're running now. Subsequently our VM clients will be using indexing v1How to we upgrade to VSA V2? I can't find any steps you actually do it. Thanks

Hi, I’m trying to integrate a Kubernetes (K8) Cluster with Commvault (CV), and it throws the following error.I have checked the connectivity between the VSA server and the k8 cluster, they are talking to reach other.Any idea? 

Hi Team, Please let me know, how to fetch the deconfigured VMs, servers and laptops report from backup. Regards,Harshavardhan.

oracle home is not correct -Oracle Database

Hi! Can i configure Teams Backup in the java GUI aswell or do i have to use the command center?As i saw aswell in the documentation, i need a Plan for Teams? What if i dont use and dont want a plan? Can i use my configured Schedule Policies/Storage Policies? ThanksBR

Hi Is 4.2.3 the latest supported version of MongoDB? Are there plans to include the recent version?