Self-Hosted Q&A

 It appears with 11.36 keytool is cranking out 3072 bit requests. Even if I specifiy-keysize 2048 the CSR is exactly the same as the default with no keysize specified and can’t be accepted by the CA (2048 or 4096 allowed). I did open a support case but since this question came up for the windows cvcerttool as well seems like many of us would like the ability to specify keysize.Does anyone know if this is by design or if there is any enhancement request in the pipeline yet?thanks

Hello All,We are using “Validate Restore “ worfkflow for VMware restore tests. We have a team who does those restore tests.They have some authority for execute this workflow. they could do succesfully tests. But they unable to run this workflow due to this error. This happened after we upgrade Commvault from v32 to v36.33.I could not find an Allocation policy on CommvaultError Code: [19:857]Description: User is not a member of the Allocation Policy []. Use another Allocation Policy.Source: Garanti-CS, Process: Workflow

Hi Guys,We are using on-premisse solution, on version 11.28.56. We have several SAP HANA servers which are backed up without any issue. But one of our HANA server full database backup fails since a while.Logcommand line backups and Incremential backups are succeed, but Full backups always ended with the folloving error:"Error code:[18:146]Description: SAP HANA Error [hdbsql execution Failed. /usr/sap/HC6/HDB20/exe/hdbsql -t -U BACKUP -d SYSTEMDB -C "backup data for BC6 using backint ('1134257_COMPLETE_DATA_BACKUP') TOOLOPTION 'BACKUP -j 1134257 -a 2:901 -t 1 -jt 1134257:4:1:0:0:5873 -data -at 135 -d kaz0vwma04.emea.whchem.com*KAZ0VWMA04*8400 -vm Instance001 -cn SAPHC6DB'"* 447: backup could not be completed: [110006] $number$, $errtxt$; $msg$=Timeout while waiting for network response SQLSTATE: HY000]."After this message the job goes to Pending state, and resumed in a while as usual. Then, data copy started again, but at the end the same error appe

Hello community,Trying to deploy a Linux Server as MediaAgent and also Access Node for o365 backup.The version is Rocky Linux 9.5 with Commvault version 11.36.41.In Package Selection, I cant find the Office 365 package!Note that the installation is performed over the internet. Packages are not downloaded beforehand.  What am I missing here?Please for your help! Best regards,Nikos

Is there a way to verified the from the logs that the restore media is from the aux copy and not from the primary copy?

Hello,We have three media agents, and we are doing backup and restore using MA1-vmgrp1-plan1, MA2-vmgrp2-plan2, MA3-vmgrp3-plan3.All the media have four lun mounted respectively and all 12 luns are being pathed to single library.For each of these VM groups there are 27,27 & 27 VMs are assigned to be backed.Backup is completing without error but while doing restore 2nd & 3rd MA is going into pending state after halfway mark. Even though restore is completing but no use as it is going into pending state in-between.This is happening only in case of ddb enabled on commvault, in case of no ddb there is no issue while restore.DDB only for MA one and for 2nd and 3rd MA there is not DDB partition.Please feel free to ask for any additional details.Hoping for some reply.Thanks in advance.

Hi,I am looking at security on the CommServe and have a question.I use CV only (non AD) accounts with MFA enabled. If someone was to compromise my account they could create a MASTER account with NO MFA. Is there a way to require a second MASTER account to approval an account getting created ? Thanks 

Hello,As you know we can add description from Commcell Console to the CLient COmputer Groups as following. How to  add that description from Command Center ? I could not find any field about that

Hi guys,Trying to see if anyone else is getting this sort of error message when trying to browse from tape. Basically the storage policy in question that keep copy to tape, all jobs is like this. Sync time between CS and SQL database is fine. I have tried many options and none with results.   Thanks, 

Hi guys,  i just deployed a VMware Image of CV ( 11.36.39) primary and also secondary one for secondary commserve. I wanna configure a livesynce between comserve in my lab. I just log in the primary one as root and dowloaded a commvault_linux_media_11.36.tar and extract it and run a “Install commserver faillover” nothing happen and hangs… any advices or best-practices  ?  

I am attempting to restore messages from a user’s Recoverable Items folder, but it doesn’t show up at all in the backed up mailbox. I found instructions for enabling the backup of the Recoverable Items folder, as if it isn’t enabled by default. Unfortunately, these instructions are for v11sp16, and we are on v11sp28, and the properties boxes don’t have the settings described.Do I need to enable that option somehow, or is it enabled by default in my version?If the Recoverable Items folder is being backed up, how do I find it when performing a restore?

I would like to inquire about the specific permission or role that restricts non-master users from manually modifying the backup job retention settings in the storage policy.We would prefer not to enable the WROM option.

Hello CommunityI have a customer who would like to see the backup jobs of a database backup. However, the VM on which this database is running is assigned to another company. Is there a way to make these backup jobs visible to the customer?RegardsThomas

we have some DB server without archive enabled , how do we take backup for those , getting error while running says archive directory not found , in  this can which backupset to be configured , file system or dump

 we have DR site at azure and established tunnel connection on prem and azure , fortinet is deployed at the azure side  telnet to  commser is working as exptected , buit client registration is failing up on checking cwfwsd log getting below error  SSL routines::certificate verify failed: (ssl\statem\statem_clnt.c:2092)2976 0218 02/12 14:36:02 ######## ######## ERROR: cvfwd_ssl_verify_cb(): Failed to verify certificate at depth 0: S/N=-1, issuer="/C=US/ST=California/L=Sunnyvale/O=Fortinet/OU=Certificate Authority/CN=FG4H0E5819901067/emailAddress=support@fortinet.com", subject="/C=US/ST=California/L=Sunnyvale/O=Fortinet/OU=Certificate Authority/CN=FG4H0E5819901067/emailAddress=support@fortinet.com", err=18 (self-signed certificate)

I scheduled FS backup to run at 6pm and created a blackout window between 6am and 5:50pm for weekdays. This is a large backup (many TBs) and it wont be finished for weeks. The idea is that the running backup job that started at 6pm will run to 6am the 2nd day. Then it goes into queue state and resumes automatically at 6pm. However backup jobs continue to run after 6 am in the morning and I have to manually stop it. After some research I found below. https://documentation.commvault.com/11.20/blackout_window.html  "If any operations are already running within the time window, then the operations are not affected. The window rules are applicable only to the new operations that start after the time window."  Is there a way to achieve what I need?

Hi all!I am coming to you with another question 😥 We are trying to bring back full functionality of our VSA proxy agent in OLVM enviroment.So far we do have 6 servers in OLVM, they are running on Oracle LInux, but in different version, just please have a look: As you can, they do have 8.5 and 8.10 version, we do have also updated 4 of them to match our CV version. But even if we do have updated some of them, and some of them are not been updated, please see which of them are possible to be chosen as proxy for VM restore: as can be seen i am able only to chose the ones with 8.5 Oracle Linux (older version). Even if one of them still have older CV version.

I would like to know if there are ways to restrict restoration user permission from AUX copies and only allow the restores from the Primary copy. 

Azure Data Studio is currently installed on all of our CommServe / Standby CommServe instances, likely as part of the SQL Management Studio installation. While I can see reference to Azure Data Studio within the “Third Party Applications Installed by the Commvault Installer” page, I haven’t found anything to suggest it is actually required. Can it just be uninstalled?

Is there a way to register clients from the console that are on the other side of a gateway and have no direct access to the Commserver? We are planning to install decoupled packages before a migration and thoguht would be easier for use to be able to add the clients vs having to log into the 100s of servers to run the “simcallwrapper.exe” command on each server. 

Sql always on Admin can no longer see incremental backup in SQL management studio, only see full backups Are there any special settings?   

if i put the file system archive the for 60 days , how does commvault retention works ? is it like what ever file deleted from the fileserver will be kept for 60 days or whatever it archived will be kept for 60 days 

Hi Vaulters, We recently installed CommServe version 11.36.6 on Linux (Rocky) and configured our libraries. However, we noticed that the CommServe DR backup is not running automatically with its default schedule (Daily at 10:00 AM). In previous versions, we were able to adjust this through the CommServe DR storage policy and its default schedule policy in the CommCell Console.Since version 11.36 only provides access to the Command Center, we can’t check the CommServe DR storage policy or locate the default schedule. This has left us a bit stuck.From the screenshot below, you can see there’s no option to view the schedule or the CommServe DR storage policy. Even through the CLI, we confirmed that the storage policy and schedule exist.Any tips on correctly configuring the CS DR backup to run with its defaul

i am trying install the package directly on the cliient , after giving the commserv name or ip it says connection failed   8400 anf 8403 is open , i can telnet to commserv from the machine  only these ports are allowed  below are the installation logs   6576  14    02/10 13:30:58 ### ### ### - Firewall daemon initialized. Client Ports recieved: nClientPort4=49833, nClientPort6=49836.6576  14    02/10 13:30:58 ### ### ### - Firewall daemon started.6576  14    02/10 13:30:58 ### ### ### - Initializing firewall standalone mode: bDaemonMode=True, nPort4=49833, nPort6=49836, szInstallConfigFileName=C:\Program Files\Commvault\ContentStore\Base\FwConfigInstall.txt, szConfigFileName=C:\Program Files\Commvault\ContentStore\Base\FwConfig.txt, szConfigLocalFileName=C:\Program Files\Commvault\ContentStore\Base\FwConfigLocal.tx

Configuring a schedule policy that follows;INC - everyday (except the 15th)Synthetic Full on the 15th with Run Incremental Before SF The issue I am seeing is that, first when I initially create the schedule policy, I can actually see the option to run INC before SF and I select it as desired. When I got back to review my settings, the “Run Incremental Backup” is not selected anymore and its grayed out preventing me from selecting it. AM I missing something here?This is for File System *Windows and Linux and CS Version 11.32.76Thanks