Virtualization and Containers

Please am face with this issue were a vm is about 23TB and the DB is current backup as database levelNow my question here now is mgmt ask that even the vm must be backup what do i do now.  

hi everyone,after regular snapshot backup the Commvault doesn't delete snapshots.As of this moment, the snapshot capacity is above 22Twe are not working with IntelliSnap or some solutions, our vSphere version is 6.7u3I would be happy for any help or suggestion.thank you!

Hi Experts, Are there any white papers I can read to learn more about how VSA vmware intellisnap and streaming backups work? I'm searching for a workflow and the process used to backup the vms. Thank you so much in advance.

Looking to restore guest files from a VM, any suggestions on what options to select?

i am having this issue wherein the VM level backup for this one VM is failing “The writer experienced a non-transient error. If the backup process is retried, the error is likely to reoccur. Please check the available free space and status of the volume being protected.” Other VMs are fine. we are on SP22 ; unfortunately this has just gone out of support; however we are booking at time to upgrade to SP24; although I am not sure if being on SP22 affects the backup as other VMs are working okay.  Although support did advise that if we do not upgrade; they would not be able to troubleshoot the issue further.  

When I add a new subclient for Amazon vms and for content I select a region, will it automatically back up any new vms added to the region? The subclients do not have the “all unprotected vms” option.Thanks

Hello! A customer is asking us to backup one of his disks (F:). He wants the raw VMDK copy to be made and saved to LT07 tape.Please, could you tell us how to do it?Thank you very much!Best regards 

For the most part, we use VMware… in our 2 Data Centers We have Remote Branch Offices (17), that will be getting new Physical Servers, that will run M$ Hyper-V on them.  We will have 2 Virtual Servers under each Hyper -V Server.  One of the VM’s will be running Servers roles (DFS, SCCM distro points, and DHCP).  The other will be for File storage (user and Groups files).From the CommServe Console, I have installed the CV Client on the Physical server.Looking for High level planning on how to back up this Model….Do I install the CV Client on the VM’s too?

we plan to migrate on-premise Vmware server to Azure and AWS, our network team want to know which protocol will be used for the activity, prefer to use TLS. 

Hello We recently upgraded to FR26 and migrated to Index V2 for one of the clients but it is failing at archive index phase. We have below error messages in the log files: 22988 7810 04/26 23:03:37 24235865 Error while Handling ArchiveMessage: [0xECCC0016:{I2::LogManagerSvcInterface::HandleArchiveMessage(416)} + {I2::Archiver::DoArchive(3148)/ErrNo.22.(Invalid argument)-Failed to delete existing log files to generate fresh logs [0xECCC0002:{CQiDirectory::Remove(439)} + {CQiDirectory::Remove(482)/Folder=[/opt/idx/CvIdxLogs/2/4BFB3554-1CB8-4935-B6F9-A4C295E226CC/J24235865]} + {FXFile::RemoveFolder(961)/ErrNo.2.(No such file or directory)-rmdir(/opt/idx/CvIdxLogs/2/4BFB3554-1CB8-4935-B6F9-A4C295E226CC/J24235865)}]}]22988 7810 04/26 23:03:37 24235865 static void* I2::LogManagerSvcInterface::HandleArchiveMessageStatic(void*) Archiver failed with error [0xECCC0016:{I2::LogManagerSvcInterface::HandleArchiveMessage(416)} + {I2::Archiver::DoArchive(3148)/ErrN

Currently, we are using CV version 11 build 80 for one of our applications. Can you please help us to know which database tables will help us to retrieve the Agentless  backup information.  

Hello All,I am planning to enable the App aware backups for the MySQL database and VM’ which has vRDM. In order to use the intellisnap, Do i need to create a storage array if i m using the native snap engines? If i use native snap engine, storage array and snap copy on storage copy will be auto created? If i use hardware snapshots then i believe storage array must be created before i enable the intellisnap with correct snap enginePlease correct me and help me to understand the app aware backups (Streaming & Intellisnap)

Hello Team Do you know if there are some plans to introduce CBT for VM backup of Google GCP VM instances? Kind regards,M.

Hello All, Today we have received the task from Business to restore some file from Linux VM in AZURE. Media Agent is only Windows VM and during the process of restore indexes in Commvault Commcell Error appeared. And my question do we have some workaround in that case to restore the file from that type of backup? I see two options: Restore whole machine and reassigned disk to production server and then copy file between the locations.  Create a new one Media Agent built on Linux OS and restore the data directly to the server.But I am looking for some abother option which can be performed in that type of case. I will be very graceful for any adviceories or any ideas. Regards, Michal 

We have (and have had) VM’s that are “doing a lot” and the snapshot that occurs for the VM backups causes the application to see a “hiccup”.  There’s always a query from the application team to “find out what's happening” and it always works out to just “stop using CommVault to back this up via VMware backup, use the client backup instead”  the issue disappears and everyone is happy, except me…After I take the VM out of VMware backups, I need to add a client.. adding the client with the same hostname/display name results in an a pop up/error: "duplicate entry. Client [server name here] already exists.  Try with a different client name’We have been getting around this by naming the client something like ‘servername_1”.  in some cases, we have “servername_3” as it looks like the client was moved back and forth between vmware and client backups several times…is there a ‘better” or recommended way to handle this where we don’t have the “servername_1” in our client c

Hi, When performing the backup of VMware virtual machines, in different jobs and this message does not always appear: Failed to get the index information from previous backup Version CommCell 11.25.23 Any ideas?

Does Commvault always need to create an AMI for virtual server backups in AWS?If we turn off CBT, will the AMI be deleted after the virtual server backup completes?If we turn off CBT, what are the pros and cons?Are hotadd and EBS direct the only two available transport modes?If there is a 3TB EC2 instance, how long will it take to create an AMI for the backup?Thanks 

Hello, After we upgrade SP to 11.25 i see some issue in some of vm backup. The Vm staying in waiting staats and and saying Please check the log files for this job for more details. I wil uploade job log here. If on next day i resubmit job its wil run normaly. Its seems after ther upgrade the MA's getting to busy with something and cannot handle the vm job.On all failed jobs i am keep seeing this erro: 2210493 21babd 04/12 09:37:26 1594108 receiveObject() - Failed to receive object. Error : [0xFFFFFFFF:{CCvNetwork::ReceiveXMLMessage(4190)} + {CCvNetwork::CheckIfDataAvailable(5789)/sv1758/sv1758.amg.local/SockIP(127.0.0.1)/172.22.2.37:54012/0 vsbkp(2491233:62dfe700)} + {CCvNetwork::CheckDataWaiting(6463)} + {CSessionConnectionSocket::CheckDataWaiting(744)/ErrNo.-1.(Unknown error -1)-Failed to peek data on socket. Connection has been lost}]

Hello guys, Just a quick one.As I know, after VM backups’s completed, snapshot is automatically removing from VM.Is any way (Additional Setting, etc.) to keep VM snapshots after backup’s copleted? Rgds,Kamil 

Hi,we have a unix (ubuntu linux) cluster and installed commvault on all three nodes. After that I created a “unix cluster” with there three nodes with the virtual cluster IP.I could do a backup for the cluster filesystem, but after a failover of the cluster filesystem to another cluster node, the backup failed. It still tries the backup on the previous node. So I think the local commvault agents didn’t notice the node change. Is there any chance to trigger the node change to the commvault agent?As a workaround, I restarted the commvault agent locally, but a solution for running services would be better.Thanks,Janko

We had to move the VSA backups to the second data center because the backup storage in the first data center filled up and we can't delete any data. Since this has been moved, the whole thing has been running very slowly. Transport Mode is still SAN but it only backs up one VM instead of 15 at a time.You can clearly see the throughput between SP_Alsterdorf_Standard and the change to SP_Norderstedt_StandardBoth media agents are set up so that both can access the backup storage and the production storage. Does anyone here have a quick solution to this problem? Kind RegardsThomas

Hello, How’re you? Need a hint please:I’ve a vm backuped as a vm under its vcenter And an agent for a specific fs backup on it As i’ve indexing v2 enabled, i see both backup types under the same commvault inventory entity, with 2 agents: fs + virtual server (virtual agent for vm backup) Since i’ve probably made a mistake (i had to wipe/merge manually entities because of strange double reference for vm backup in inventory), when i try a full backup on the virtual server/backupset/subclient, i’ve already done 2 weeks ago with success, i get an error “there is no license available”So:I’ve licence enough I can’t find by myself how to re-enable licence on this vm  entity Do you have an hint please? Thanks in advance. Regards.

As topic says, are backup and restore of Hyper-V shielded vm’s (Guarded Fabric and Shielded VMs overview | Microsoft Docs)  supported ? And if so, are there any special configuration needed on the Commvault side ?  

Setup:Commvault 11.20 2 Sites ( Site 1 and Site 2 ); Site 1 as primary site and Site 2 as OffsiteNetapp Intellisnap backup for VmwareSnapvault to Site 2Have Netapp LUN presented as NFS datastores on the ESX infrastructure in Site 1I would like some advice on how to get the vault copy restore working on Site 2 ESX infrastructure.WHat are the configuration needed on the Netapp side to make this work?Any advice is appreciated.

Hi.I have trouble with some new vm’s with sql installed which we backup using intellisnap feature. normaly this works automatically commvault detects the databases and take fullbackup and creates logbackups aswell. not on those though the vsa says it cant find any application and moves on. when i login to the vm’s i notice that there are lots of instances of commvault client linstalled looks like it installs a new one each time backup is running. i have double checked that the commvault account has access to the databases. there ar other vm’s with sql installed on the same datastore as those that works fine.any input is much appreciated.