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8306 Topics
T
Byte
thomas.SByte
asked in Self-Hosted Q&A
Save user answers in the custom package is not available

Hello everyone, I am currently trying to create new packages for clients and would need to set certain parameters for this when creating them. Unfortunately, this time the checkbox for saving the parameters is grayed out. (See attachment.) Can someone enlighten me why this is the case ? Everything worked for the Linux agents. Now here with the Windows agents I have encountered this problem. 

19117
T
Byte
1 year ago
F
Fusi
posted in Self-Hosted Q&A
What about Hedvig now

Hey Guys! Talking about high performance FC frontend storage. What happened to Hedvig? Is Hedvig now usable as front end storage over infiband? Can i get those high performance storage values with hedvig and use the combination of commvault, commvault DDB? I like the idea that the block, which i already have in my repository, can be “deleted”. In my world of expecation, i would see a HCI by CommVault, providing Backup Solutions, DR, and Frontend Data analyltics, archiving, optimization.  But when i read the latest marketing slides, hedvig is off the grid. I like the idea of a fast storage from the backup side, as we already have all your data and all the insights. But what are the current problems with hedvig? Why didn*t got that foucs from the sales side as other features? And why did commvault aquire hedvig? Because of…?

1271
Onno van den Berg
Commvault Certified Expert
1 year ago
B
Byte
Backup_teamByte
asked in Storage and Deduplication
auxiliary copy jobs problems

Hello, We have some auxiliary copy jobs configured that run just once a week copyng only the full backp-us to tape All seems working ok but be received this alarm attached and to be honest,we don't really fully understand it…Can you kindly tell us why do you consider thta we have this behavior Thank you  

1002
B
Byte
1 year ago
F
Fadi Alhroub
asked in Self-Hosted Q&A
All job activity in commcell Activity control always turn off automatically

Hello All,i am looking to a solution for my commcell issue which is:All job activity in commcell Activity control always turn off automatically.so all the backup jobs not work.

1497
N
Vaulter
1 year ago
D
Byte
drPhilByte
asked in Self-Hosted Q&A
Clarification Needed: Deduplication Settings for Virtual Server Backups

Hi there! Since we changed the deduplication setting from 'on Client' to 'on Media Agent' for Virtual Server Backups, we have noticed a significant increase in backup speed, roughly three times faster. I have a few questions to clarify this topic. Firstly, does 'deduplication on Client' refer to deduplication on the Virtual Server Agent (proxy), even when using SAN mode? In SAN mode, the data should be sent directly from one datastore (storage array) to another without involvement from other backup devices, correct? Similarly, for NDMP backups, where does the 'deduplication on Client' occur? I found a useful thread discussing this topic (see below), but I would appreciate explicit answers to my questions." 

621
G
Vaulter
1 year ago
A
Byte
AlessandroByte
asked in Self-Hosted Q&A
Determine agent version from client

Hi,I’m checking some way to collect the version of the installed agents in a win/linux client running some command on the client itself.So far I couldn’t find any way to poll that information from the client itself (while it’s extremely easy to do it from commcell console) but I’m sure there must be at least a configuration file/registry key reporting the exact version of every agent installed in a client, but I can’t find out which one. Do you know if that’s possible?Thanks,Alessandro.

38676
S
Bit
1 year ago
M
Byte
MubaraqByte
asked in Self-Hosted Q&A
Backup Error With On OVMM

Hello. TeamI am backing data on my OVMM and I am getting the error below: Could you help on what could be the cause of this and possible resolution? Error Code: [91:271] Description: Unable to attach disks for virtual machine [FM] to the proxy. [OVMAPI_4010E Attempt to send command: configure_vm to server: TY-07 failed. OVMAPI_4004E Sync command failed on server: 172.x.x.x. Command: configure_vm, Server error: org.apache.xmlrpc.XmlRpcException:  :disk:setup_error:Command: ['xm', 'block-configure', '0004fb00000600007ee5b6e97c00c6a3', 'file:/OVS/Repositories/0004fb0000030000957c855fb5f431bb/ISOs/0004fb0000150000107167ffeb3f66bb.iso', 'xvdb:cdrom', 'r'] failed (1): stderr: Error: Refusing to reconfigure device vbd:51728 to {'uname': 'file:/OVS/Repositories/0004fb0000030000957c855fb5f431bb/ISOs/0004fb0000150000107167ffeb3f66bb.iso', 'mode': 'r', 'dev': 'xvdb:cdrom'} stdout: Usage: xm block-configure         [BackDomain]Change block device configuration [Thu Jul 27 13:49:00 WAT 2023]] Sourc

2782
M
Byte
1 year ago
L
Byte
lborekByte
asked in Storage and Deduplication
Commvault is now a DD Boost ecosystem partner

News from Dell :https://www.dell.com/en-us/blog/dell-powerprotect-appliances-expands-boost-ecosystem-partnerships/ Do we know when integration will be available in CV? 

10418
dude
Byte
1 year ago
C
Byte
CEHByte
asked in Self-Hosted Q&A
Limit all access to the web console

Greetings,We have migrated our user base over to utilizing the Command Center for performing restore tasks. As this is the case we are looking for a way to redirect the URL for the web console to the admin console. Thus far we have only been able to find ways to restrict access to the web console but not to redirect access. I have reviewed the documentation but have not had any luck in locating anything that will do what we need to do. Has anyone accomplished this in your own environment, if so how did you go about this. Thanks,-CEH 

2414
D
Vaulter
1 year ago
K
Byte
Kamil
asked in Self-Hosted Q&A
Problem with VMware backup after migration to another DataCenter

Hello Commvault Community, We had a scenario where one of the (properly) backed up VMs was migrated to another DataCenter using the Zerto tool, then migrated again to the original DataCenter and stopped working properly. The VM named XYZ has been moved from the production DataCenter2 (ABC2) to the second (failover/backup) DataCenter1 (ABC1). The Zerto tool was used for this type of switching. The machine disappears from DC2 and appears in DC1 - the backup should be done, because we have everything prepared on the tags (Tags are configured at the subclient level), and the Zerto tool transfers all  tags. In both DCs we have separate MediaAgents (DDBs, Indexes on them) and other repositories (other arrays) The problem is that the virtual machine [XYZ] in DC1 during about a week of stay did not perform a backup according to the schedule until it had Full configured (started according to schedule). Like we switched the VM again from DC1 to DC2 - same problem. Backup according to schedule wa

3735
wgrande
Vaulter
1 year ago
X
Byte
xiwenByte
asked in Self-Hosted Q&A
How to replicate commvault data cross region by AWS backbone?

our commvault server backup EC2 and save on S3 bucket in us-west-1, plan to replicate data from us-west-1 to eu-west-1 S3 bucket, the replication traffic will go through Internet.How to make sure the replication traffic go throug AWS backbone.

1361
G
Vaulter
1 year ago
R
Byte
RuslanByte
asked in Self-Hosted Q&A
create csv report Laptop Backup Health automatically

hello colleagues,Please help me with one question. How to automatically generate a report in Laptop Backup Health. To export to csv automatically.Thank you 

524
R
Byte
1 year ago
S
Commvault Certified Expert
ShaneCommvault Certified Expert
asked in Self-Hosted Q&A
Failed to create Job History for job

HI all, Has anyone seen this?I have a VSA (failed VMs only) job that is Completed in the Job Controller, but it just stays there.In Events it shows the same message every 10 mins; “Failed to create job history for job [xxxx]. The job will be retried.I’ve tried recycling the services (and the SQL services) on the CS and running a DBMaint with no success. 

18911
Vincent6335
Bit
1 year ago
T
Byte
Thava_91Byte
asked in Self-Hosted Q&A
Backup start time for synthetic backup is displaying differently in VM backups

I checked the start time for VM backup, and it was one day earlier than scheduled time.On the backup job history, it is showing me the exact schedule time but if i go the VM machine status the backup start time showing me one day earlier. Attached the snap for reference. 

263
S
Vaulter
1 year ago
S
Byte
SamKBabuByte
asked in Self-Hosted Q&A
MediaAgent Migaration

Hello Team,Please help, I’m planning to migrate MA (windows) with following steps.1.Launch new server with installing MA software. and assigning same hostname ,new IP address.2.Detach all mount path drives and DDB drives, attach the same in new server3.Disconnect old server from the network.4.check all services and process running on new MA5.Map the respective LUNs, ( DDBs, Index Cache, Library) also make sure you are using the same drive letters while moving the contents on new server. Is this method good to move forward , if any other steps please suggest.  Regards,Samuel    

891
S
Vaulter
1 year ago
J
Byte
Jass GillByte
asked in Self-Hosted Q&A
Data aging not causing deletion of objects on S3 Object Storage

Hi,I have set the retention settings of the storage policy as 1 day and 0 cycle.Took a backup of the VM client into the HCP S3 Based object storage.Post retention expiry, the data aging job should delete off the data from HCP and HCP-CS cloud libraries.But the data (chunk folders and chunks) still resides on the HCP buckets and the deletion is not happening. Any suggestions please.

23611
J
Byte
1 year ago
D
Byte
DannyByte
asked in Self-Hosted Q&A
pick data from running job

Hi all, Before I raise a ticket, trying to reproduce it, I want to check here if someone ever experienced the same.This is the case back-up data is save on 3 copies Primary (disk) → Synchronous (disk)→ Selective (tape)The Synchronous job is used as as source for the tape copy.The Synchronous copy has the option “Pick data from running job” enables (well had)This was disabled as we saw that the Selective copy also started to copy the data that still was being copied to the Synchronous copy (job-ids had the status partially copied). This is strange, because that option is not there in the SPc.And you do not want this, because the fact data is going to tape but more important, the jobs should be become marked as “With errors” in de Synchronous copy and therefor not copied but instead the next job closed to the selective rules. Did anyone ever experienced the same and knows the reason/solution? Thanks,Danny

1481
Arunkumar P
Vaulter
1 year ago
E
Byte
elizabetaByte
asked in Self-Hosted Q&A
Problem with browse virtual machines

Hello, We have backup server CommServe  Simpana version 11.28.68 on Windows Server 2022 Standard. We migrated recently backup server Commserve on new hardware using Hardware refresh method (we migrated from simpana version 11.20.85 to simpana version 11.28.68). We used CSrecovery tool and successfully restored and upgraded the database. Now, We have problem with Browse and Restore all virtual machine (Citrix XenServer ).When we choose Browse and Restore Options dialog box-> Guest Files and Folders -> View ContentWe get this messages on screen:MsgId[0x0e000105][Browse failed due to error while mounting virtual machine: Client htm-mediaagent1 can not attach service in 10.16.18.56*ca-lma01*8400*8402. Please address communication issue between this two clients..]: [4] Args Pushed, [1] Args expected.We used Ca-lma01  for File Recovery Enabler for Linux server, and Mediagent htm-mediaagent1.Best regards,Elizabeta

3203
A
Vaulter
1 year ago
G
Byte
gary mcneelyByte
asked in Self-Hosted Q&A
Sharepoint Database Backup

How do I remove/ filter the Default_Search_Service_Application_DB_xxxxxxxxxxxxxx from the Sharpoint Server Databases ?Default_Search_Service_Application_DB_xxxxxxxxxxxxxxFailed    PreBackup failed with error     

1215
S
Vaulter
1 year ago
Nikos.Kyrm
Byte
Nikos.KyrmByte
asked in Self-Hosted Q&A
SQL DB cluster backup

Hello community,I try to find Commvault documentation for cluster SQL backup that includes from 2 VMs with a shared Disk.Im not sure if this is it: https://documentation.commvault.com/v11/essential/161491_configuring_sql_failover_cluster.htmlI assume, at the beginning must install SQL agent in both nodes.After that, how I will schedule SQL backup in Instance level (SQL cluster level) ? Thank you in advance,Nikos

6002
Nikos.Kyrm
Byte
1 year ago
E
Ersi
asked in Self-Hosted Q&A
VDDK thread timeout, possible VDDK deadlock encountered.

Hello Im having the following error:Error Code: [91:417]  Failure Reason: VDDK thread timeout, possible VDDK deadlock encountered. [vm.srvfs3.vmdk-Failed to open disk ; vm.srvfs3_1.vmdk-Failed to open disk ; vm.srvfs3_2.vmdk-Failed to open disk ]. Can you help me how to fix this?

17596
K
Vaulter
1 year ago
A
Byte
AjalByte
asked in HyperScale X Q&A
Bonded Topology With 1 GbE Management Network for HyperScale X Reference Architecture

i checked the links to configure Bonded Topology With 1 GbE Management Network for HyperScale X Reference Architecture but i can see the bond network type still selected as commserv registration ,  can someone explain if our data backup network is non routable network how is going to register it with commserv, or commserv registration will happen via management netwrok only? 

783
Emils
Vaulter
1 year ago
G
Byte
gary mcneelyByte
asked in Self-Hosted Q&A
Error Code: 7:331 High amount of data to be processed in FailedFilesRetry

  The backups complete successfully, however I see the below error.Will this error go away if I select optimize for file system with large number of small files (see screen shot) ? Error Code: [7:331] Description: High amount of data to be processed in FailedFilesRetry phase is observed with bulk of the data coming from big files that can be more efficiently processed by enabling optimized backups via extent level. Review documentation to proceed. Source: ...., Process: clBackup 

3691
Emils
Vaulter
1 year ago
S
Byte
Sven RothByte
asked in Self-Hosted Q&A
SQL Cluster with multiple instances

We have a two-node SQL-Cluster with 10 SQL-Instances, load-balanced over the nodes.Currently we fail to set up the backup. Only the instances running on node A are passing the backup successful. Instances on node B are failing with the following error:[30:332] Description: Unable to get the SQL Version for the serverinstalled and check cv-software von slqcn1 and sqlcn2 added a windows-cluster in commvault and added sqlcn1 an sqlcn2 to this cluster added all sql-instances to this windows clusterIs this correct or do we have to create one cluster for each sql-instance in cv-software?

376211
Nikos.Kyrm
Byte
1 year ago
antonio
Byte
antonioByte
asked in Virtualization and Containers
Commvault and Google Cloud VMware Engine

Hello everyone, I looked in the documentation, however, I did not find anything about it. How can I perform DR of on-premise VMware VMs using Google Cloud VMware Engine as target? Are there any restrictions or best practices for implementation? Thanks, 🙂Antonio.

624
antonio
Byte
1 year ago

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