Commvault Cloud Topics

Hello everyone, I'm seeking guidance and advice on configuring the replication of a Poweri server with Linux to another server using Commvault. I would greatly appreciate any assistance you can provide. Questions:What are the best practices for configuring Commvault for Poweri server replication with Linux? Are there specific considerations we should be aware of when setting up replication on Poweri servers? What aspects of Commvault should we configure to ensure effective replication? Are there any specific Commvault documentation or resources you recommend for this scenario?Any suggestions, experiences, or advice you can provide will be greatly appreciated. Thank you in advance for your time and support!

Hi Vaulters,I am new to Commvault and I am trying to use REST API to install DB2 on a client computer. This is what I have done and found so far:1.I first used XML file generated by “Save as script” in Commcell console installation process and the JSON version of it, and used /InstallClient API which, according to the REST API reference, installs packages on a new client or an existing client. However this only gave a 500 error and no more information was provided. (The file is attached as File1.txt)2.Then I tried to imitate the json sample given in the API reference of /InstallClient (https://documentation.commvault.com/v11/essential/130184_rest_api_post_install_client_associations.html) but the same 500 error code was returned. I think there are many important fields for DB2 that are never covered in the API reference. (This json request is attached as File2.txt)3.After combining the content from 1. and format in 2., I somehow wrote a request accepted b

Good day peeps, I would like to discuss immutable storage and the need of off-prem 3rd copy :)Having immutable storage with both primary and secondary copies in on-prem storage is well and good from a perspective of faster restores. But they are still on-prem. So there is connectivity, own DC’s, thus meaning that if I have access - someone else can have access. Would that be a hack at software level or access gained inside the DC physically, or some disasters to our own DC’s.We could help manage connectivity aspect with air-gapping that CV has described with it’s workflows or scripts, other set back of that is that copy could take few or more hours to finish, depeding on size of the data.. If you are doing such air-gapped copy daily - you are frequently open. If you are doing such copy 1 a week - you are open for long period of time if your data to copy is not small.From all of the above, 3rd copy seems quite needful? What w

How can we backup CIFS shares directly from a storage appliace using Commvault . We use Hyperscales appliances as Mediaagents for all of our storage policies. Until now we were using NDMP backups for these shares but now are moving away from Netapp.

Team, in the commcell in question the commservedr aux copy schedule seems to be system created and hidden. To that point, so is the data protection schedule for the primary copy. On the tape synchronous copy, there are extended retention rules for monthly and yearly. Those jobs picked for copy are to be retained infinitely and each need to be on their own tape, with no jobs from other months on the tape in question. Typically, the way to ensure this is to go into the schedule and select the options “start new media”, “mark media full on success”. Because the commservedr storage policy schedule for the aux copy seems to be a hidden system created schedule policy I can’t enable these options. How would I do this ? Is there a commcell level registry value to make the system created aux copy schedule for the commservedr policy visible (and hopefully editable)?thank you!

Hello All.I’m a bit confuse about the DDB usage on Cloud Archive storage. From the Cloud Storage Building Block documentation…https://documentation.commvault.com/2022e/essential/139246_combined_storage_tier.htmlhttps://documentation.commvault.com/2022e/essential/139247_archive_storage_tier.html...we can see Deduped and non-deduped are allowed. But from the Cloud Storage Best Practices it is strongly not recommended:DDB Backup on CloudMake sure that the cloud storage library does not have an Archive Object Storage class selected. DDB backups are not recommended on Archi

Hello everyone, We have an environment that consists of more than 100 VMs with a significant amount in TB in total. Analyzing the documentation https://documentation.commvault.com/2023e/expert/1661_hardware_specifications_for_virtual_server_agent.html, it only informs the sizing of the VSA and its capacity for FET.We have implemented 1 VSA with the Medium specification, however, when running some Jobs, we noticed that only 5 VMs at a time are executed and this is the number of Data Readers for VMs Groups for all hypervisors standard, as mentioned in the documentation: https://documentation.commvault.com/2023/essential/

Hi, Anyone have any idea on what is the limitation on number of VMs per subclient can be configured?Regardless of number of readers/writers available, this is for VMware environment. I couldnt find any information on BOL nor Google.  Thanks and regards,Lee

We currently have an 3 tier architecture with Vmware 7.0 and vcenter 7.0 with the commvault deployed in the VM.The Backups are running smoothly without environment. We are in the process of purchasing Vxrail and would be moving all our VMs from the old 3 tier architecture to new VxRail Appliance.We want to ensure all our existing Commvault backups and jobs and schedules configured with the old vCenter are successfully migrated to the new vCenter running on VxRail.How do we proceed with this

Team, need to know what is the best practice for NAS client configuration regarding the clusters/vservers.Scenario: Client has a netapp. CIFS/NFS will be used. Is best practice to configure the NAS client as the cluster and then add the vservers to it (under ‘storage virtual machines’) or to configure a NAS client for each vserver ? When configuring a NAS client for each vserver would there also need to be a NAS client for the cluster ?

 AADSTS700082 = The refresh token has expired due to inactivity. Getting this error when running “Verify connection” on several Teams backup tenants.How can the tokens become “inactive”?The refresh procedure for the Teams token is a pain, at least in our case.We either need to have a remote session with the customer and log in with our admin credentials in their environment, and have the customer enter their global admin.. Or they need to log in to a remote session into our env and enter their global admin credentials..None of our customers give us their global admin credentials, because we don’t want to request it, and in our experience the customers are hesistant if the subject is brought up.Even with contracts specifying that we'll only use our access for the backup service, it's impossible to guarantee 100% that individuals won't have malicious intent or make mistakes.It’s a big ask.So is there anoth

Hi,I understand that Commvault only backs up (User / Group / Shared) Exchange Online Mailboxes with a Microsoft mailbox license assigned.Is this correct? If this is correct, is there a possibility to automatically exclude from backup all (User / Group / Shared) Mailboxes without a Microsoft mailbox license, so that for once in a lifetime the Exchange Online backup can complete succesfully without any mentioning of failed / skipped mailboxes?Thank you so much!

We found a few clients that did not have a plan so we were not getting a message that it wasmissing backups. Is there a report that would give us this info? or is there a way to know?Thank you -

Hey all - I am working with a customer on SQL log backups.  The log RPO on the plan is 15 minutes and we verified in the Java GUI that the auto schedule is also 15 minutes.  the problem is the logs are backing up every 30 minutes and we can’t figure why.   What could I be missing? Thanks!

Does anyone still use SharePoint Document agent?  Everything can be recovered by restoring content database.  Using document agent seems like a waste of resources

The customer has single nas client with an ndmp agent that is used for a snap primary and its backup copy. The snap primary has a non-dedup storage pool, the backup copy for that snap primary is dedup’ed and writes to a storagegrid. The customer wants to stop using the ndmp agent and use cifs/nfs agents going forward continuing use of the same storage pools with no interruption or negative impact.  Would this agent change have an impact on the storage pools ? Or can they create new subclients under the cifs/nfs agents, using the same storage policy and then use the same storage pools with no interruption or sealing of the storage pool ? 

Hi, I need some info about the usage of HPE StoreOnce as a disk library. Something like this:https://documentation.commvault.com/11.24/expert/102869_add_hpe_catalyst_storage.htmlCurrently we're using one HPE StoreOnce catalyst store for a disk library. This gives us some single point of failure issue and we need to try and remediate this. So I would like to know what options there is. Like could we have a disk library with catalyst stores from multiple HPE StoreCnce boxes? Like a grid consisting of 4MA's with storage from 4 HPE StoreOnce. So in case there's some issue/maintenance we take down one HPE StoreOnce box at a time and backups will continue to run.

Is there any way to specify within a VM Group an affinity for certain access nodes for certain backup types? I am using Auto transport mode because most of my VM’s can utilize my Windows MediaAgent VM’s for HotAdd, however a few of them need to fall back on NBD. When they do NBD via our HSX nodes, they get great throughput and the jobs finish quickly. However, they are often selecting the Windows MediaAgent VM’s for NBD and the throughput is abysmal, causing the jobs to take 5-7 hours longer than they should to complete.Is there any way to control this within the VM Group? If not, has CommVault ever considered adding access node affinity/anti-affinity as a feature? Or perhaps modify the access node selection logic to reference the throughput/runtime of past jobs and realize that selecting incredibly slow access nodes for NBD is not a good idea?

Any chance to run pre script and post script for Azure VM Intellisnap? If yes, which script language supported by Commvault?

Hi Vaulters, This is a topic in which I already created multiple threads and read a lot of them here, but still confuses me, it’s still a bit confusing, on how the process may be implemented in the right way. Basically, we wonder how WORM can be implemented on a Disk storage type library which has WORM capabilities.There are tons of topics regarding cloud storage, but wonder how the process works with On-prem Disk libraries. We are seeing that, enabling the WORM from storage side may increase the BET to 2x to 3x.Would there be a DDB sealing in case of a disk library …etc. ? We would love to get a simplified overview on how the implementation could look like and how the pruning would work in this case. All your advices are welcomed. Regards. 

Hi Vaulters, We have a new CV platform that will be deployed soon, the Infra that will be backed up is all virtual based on VMware 6.7. Regarding design, we are checking which transport mode is the most suitable in our case, and as of now, since the VMs are hosted on datastores residing on a Storage Disk Array, it looks like SAN mode is the most efficient way to back up our VMs. Can anyone give us the right steps to implement this ? A step-by-step procedure, since we couldn’t retrieve this on the documentation. We are also looking for HotAdd transport mode, which also seems feasible in our case.Overall, what are the pros and cons of each tranport mode (SAN and HotAdd) ? For example, we read that restore performance is poor on SAN mode when VM disks are thin. Kind regards. 

Hello everyone, Recently I configured the SSO in Commvault, with Windows Active Directory Domain. Users can login in the Commcell perfectly, but when I open the Command Center URL in the CommServe Server, I am unable to login with the SSO, it’s always asking me to put my credentials. This doesn’t happen when I select Command Center option in the Commcell Console.I don’t know what configuration is missing, or what should I do fix this. Has anyone experienced something like this?We are using 11.28 (2022E) with MR87. Thanks.

Hi, We have setup a Commvault Media Agent to backup VMs using HotAdd transport mode.The setup works but its average throughput is less than ideal.The below is the setup of the Media AgentDirectly FC connected to a LTO-8 tape library with 4 FC drives 16 CPU cores 32 GB memory With the same above SPEC in our Netbackup environment, it can achieve an average throughput of 300MB/Sec, or 1TB/Hour. However, this Commvault Media Agent could only achieve around 500 GB/Hour, which is only half of what its potential should be. That being said, in Netbackup, we did increase its Number_Data_Buffers and Size_Data_Buffers to maximise its performance, so I’m wondering if there are similar parameters in Commvault that I can tweak to make it run faster ? Thanks,Kelvin

As per KB 67279 https://ma.commvault.com/Article/Details/67279, when instance validation fails for SQL iDA, the job gets queued until you fix the account. How do we change this behavior and turn this feature off? We need the job to fail in this case, as we are an MSP and have automation built off of the failures of these jobs.  If the job stays queued forever, it will never generate a ticket for us and won’t get fixed.  In fact, I found two jobs which were queued since June/July because of instance validation failing.I do not want any jobs to queue, unless I turn on queueing options in Control Panel.

Good morning people, everything fine?Eventually this Completed w/ one or more errors message appears and when I look at the logs, it only appears in the description: Unable to make a backup copy of folders [0] and files [81].What can this be? Was the copy successful? or is this normal?