Commvault Cloud Topics

Hi,I would like to understand why when I see 32.35TB to be copied to tape, the aux copy is completes 100% successfuly, but the Total Data Processed (29.69TB) is less than the Total Data To Processes. 

Hi Team,I have tapes LTO7 without barcodes. Commvault can't identify them. How can I use them?

hello All, we were using disk library and 2 physical server as our MA , recently we procured hyperscale x 3 nodes and created a cluster , and storage policy and we created aux copy in all the storage policy and copied all the data , then we switch it to as the primary copy , we decommissioned our old media agent , now we are getting old ddb related alerts and job failure i have disassociated old MA from system schedule policy   please help me how to get clean of old disb library ,MA , dedup engine and databases , can someone help me necessary steps to take Alert: Commserv Anomaly Alert Type: Operation - Admin Alert   The system detected an unusual drop in the pruning performance for the following databases in commcell

I have this package (Commvault.tar) and i have install it in most of the AIX server but i created a new server and i try to use the same package. it will not install. i get no error but the installation just stopped.# ls -lrttotal 416-rwxrwxrwx    1 root     system           52 Aug 19 2021  cvpkgseed-rwxrwxrwx    1 root     system          119 Aug 19 2021  version-rwxrwxrwx    1 root     system          132 Aug 19 2021  silent_install-rwxrwxrwx    1 root     system        64985 Aug 19 2021  detect-rwxrwxrwx    1 root     system          132 Aug 19 2021  cvpkgadd-rwxrwxrwx    1 root     system           52 Aug 19 2021  support-rwxrwxrwx    1 root     system           10 Aug 19 2021  pkg.xml.description-rwxrwxrwx    1 root     system       106318 Aug 19 2021  pkg.xml-rwxrwxrwx    1 root     system         9593 Aug 19 2021  Commvault.app.xml-rwxrwxrwx    1 root     system            8 Aug 19 2021  .oemdrwxrw

Upgrade from 11.24.90 to 11.28.56HelloI upgraded last from 11.24 to 11.28 to essentially upgrade the SQL DB last weekI noticed when doing my before the weekend space checks, that each mount path in the disk library now had 100 GB allocated, this was previously 2 GBI’m sure there is a good reason?My problem is, my customer has multiple mount paths in his library, never enough space and now has lost some more space in his disk libraryIf anyone could share the reasons for the increase and whether reducing back to 2GB is actually sensible - that would be great!Many thanksMark

Hello everyone,  I just noticed my file server backups are not aging out following the upgrade to 11.30.32.  My file server has the CommVault client installed and I do incremental backups throughout the week with synthetic full backups on Friday night.  The last synthetic full backup of the month is retained for a year and the last Syn-Full of the year is retained for 3 years.  Does anyone have suggestions on what to check? 

Hi Team,I have Facing an issue in commvault backup, While taking the incremental backup of an file system server backup is failing  with below error.Error Code: [7:286]Description: Failed to backup file that qualified as extentsCurrent Commvault version  :11.28.24Please share me any solution for this issueNote: Manually I can able to take synthetic full backup it will working fine, only issue is incremental backup only

We have a physical system that we will eventually move to virtual platform. But - i dont want to try to do anything to this system until  ihave a disk image backup. How would one take a disk image backup and point it to our media agent. Im familiar with the bare metal recovery process but curious how to take the backup. Is it just the system state?Physcal system backups are not my strongpoint.

Hello ,We are looking for an option to include registry files for our laptop backups.Would like to know accurate path  ODBC info - HKCU\Software\ODBC\ODBC.INI Network - HKCU\Network Printers - HKCU\Printers Putty settings – HKCU\Software\SimonTatham\PuTTThanks in advance 

Hello everyone.  I am trying to configure a job to be killed on a specific time.. I have some VM Backup jobs that can not run after 6:00AM. I already configured to be killed automatically after X hours of duration, but the issue is.. They don't start everyday on same time.. They don't have a specific time to be started. But i need to configure to be killed on a specific time. 

Hi All, After updating our Commvault agent on our AIX DB2 Servers to version 11.28.44, the logbackup is not working anymore.Tried reinstalling the backup agent, but no success. Full backup is running.Restarted the AIX Server without success.Simpana status:[ General ] Version = 11.28.44 Media Revision = 1081 CommServe Host Name = vmcv001 CommServe Client Name = vmcv001 Home Directory = /opt/commvault/Base Log Directory = /var/log/commvault/Log_Files Core Directory = /opt/commvault Temp Directory = /opt/commvault/Base/Temp Platform Type = 4 Cvd Port Number = 8400[ Package ] 1002/CVGxBase = File System Core 1101/CVGxIDA = File System 1207/CVGxDB2 = DB2[ Physical Machine/Cluster Groups ] Name = lpas011  - Client Hostname = lpas011  - Job Results Directory = /opt/commvault/iDataAgent/jobResultsCo

Maximum size of VM, recommended for snapshot backup.

I’m slogging through a CV hardware upgrade.  My company is “trying” to find $$ for training...but so far no joy, so I’m winging it.I have a new NetApp E2812, two new media agents, and a shiny Brocade FC switch to bind them all together.My immediate question is, do I create two volumes on the E2812 and mount one on each MA?  Or can I create just one volume and let both MAs read/write to it simultaneously?  Typically, sharing a volume like that across multiple Windows servers leads to trouble, but can the CV media agents handle that sharing?I like the idea of a single volume letting both MAs access all of the available disk space. That alleviates the need to balance my backups across the different volumes. Does anyone have any helpful pointers for me?  Much obliged.

Hello Commvault Community,Looking at this thread, I understand that IndexServer copies for V2 indexing are not recommended to be copied to tape media.However, what if we have situations where there are certain jobs on the tape that are the only last ones left and block the possibility of recycling this tape media? I checked for this StoragePolicy and these tasks are on both DiskLibrary and TapeLibrary (we care about disposal of these tapes, where the last blocking task is the BigDataApps task). Can we safely delete them, being sure that it will not affect the ability to restore the data? I've also seen entries to do Media Refresh for tapes that also have this problem, but then what? What is the most sensible way out of this situation, right after disabling IndexServer backups to tapes (if I understand correctly, it is re

Hi team, I’m conducting a PoC for MongoDB sharded cluster.Customer runs two shards and each shard has 3nodes. (1 primary and 2 secondary)We’ve installed plug-in on all 6 nodes and all configuration went well. For 1st shard, we performed the initial full backup without any option.For second shard,we performed the initial full backup with some option for better performance....… Backup performance is not bad in the beginning. (100-150MB/sec)Backup size of shard is 5TB and should be able to complete the job within 20hrs.So performance need to be higher than 80-100MB/sec at least. Backup server and Mongodb nodes spec is enough and resources are always available.But backup peformance is gradually degraded as time goes by and comes to 5-6MB/sec.We’ve never completed the initial backup due to this unexpected performance degradation.Mongodb data is on SS

Commvault Kubernetes Unable to write data to the Virtual Disk [mysql-pv-claim-second]. Please ensure that the proxy is able to communicate with the virtual machine host and that there is sufficient disk space available. Details: [Success]Source: win-2360105, Process: vsrstI am trying to restore my SQL deployment and namespace in same place and out place. Pods is successfully restored and some time it restored deployment and namespace, but data and tables are not available in Database.For this testing I am using all in one Commvault Package.

we have below licenses since when we take our file system level backup on this protected vm its using the capacity license   do we need to purchase voi additionally or its the same license   

we noticed difference in time from the  backup job summary reports which are generated from webconsole.Commserve timings are in EST . Backup job summary reports from commcell console is in EST but same report from webconsole showing different timings. Please guide me on how to correct timings in  webconsole backup job summary reports.

how many VM Proxy required for 1000 servers to run backup in hotadd mode. 

I just got done with the Foundations and Professional training for Commvault (5 days) and we talked a lot about disk and library maintenance.My largest disk library is hosted on a Synology Disk Library, connected via iSCSI to a Windows Media Agent. 5 of the disks on there are 100% fragmented, as reported both by Commvault Analysis, and the Windows Defragmentation Tool.My question is there a way I can take one mount path offline at a time to perform the defrag? Is that recommended? Under mount path properties, I see the Enable Mount Path option under status, but the bit about stopping the DDB from referencing blocks on the mount path scared me.I also saw the Device Enabled setting, and thought that may be the way…Otherwise, under the Mount Path Allocation Policy, I saw I could prevent writing to the mount path for new data, which is also an option…I had disabled the entire library and ran a defrag on ONE of the 100% fragmented disks, and it was stil

i need to reduce capacity license consumed by the windows file system level agent ,it was taking full content and i modified the default subcleint content to reduce the size full synthetic backup is scheduled on weekly ,  so the change in the capacity full only show after the next full backup ?unless we run a manual full backup and delete and age previous full copy 

I am facing issue in login to java console for only one domain user. it was working previously and suddenly stopped. For other users its working perfectly from the same system and profile.       

 for sql backup schedule  i need to take db backup full daily and transaction log backup hourly , its 2 node windows cluster i created one schedule for sql db backup and created seperate tasks for db and logs below for  db backup task and i created another task like below for transaction log backup is this right way , because i am getting below for the sql backup summary where as i am running oracle backupsince it shows archive as deferent instance as well since it shows the archive instance separately i crea

Hi Everyone,looking to make a server plan change to an existing o365/exchange backup apps. Environment:On-premise, storeonce catalyst integrated. All o365 workloads, Teams, EXO, SPO, OD are going to one storeonce catalyst store for dedup.Apps Configuration:EXO, Team and OD shared the same office 365 and Server plans.  objective/ planning to Change: to have separate schedule/flexibility each apps  if a new server plan is created and pointing the same storage/store catalyst, and update existing  EXO apps, what would be the expected behavior for the next job? would the next job creates new full? thank you in advance for your feedbacks.

CommServe DB query==================SELECT startdate   ,clientname   ,idataagent   ,instance   ,backupset   ,subclient   ,backuplevel   ,jobstatus   ,jobidFROM CommcellBackupInfoWHERE jobstatus = 'Failed to Start'and backuplevel = 'Synthetic Full'and iDataAgent = 'Virtual Server' order by jobid desc ; I was this list to contain  only the jobs from last 24 hours, how to add the time range in this sql query.