Commvault Cloud Topics

How to set up volume replication in Comcell console ? I can do it through command center, but even then I don't see this replication in Comcell. Conversely, the replication set in Comcell is not visible in Command center !?? Why !?  Is this a bug ?  

While running an Aux copy job receiving below error even after updating the credentials in the “Credential Vault” in control panel. Do we have to update it in any other location  Error Code: [13:138]Description: Error occurred while processing chunk [13495797] in media [V_740039], at the time of error in library [] and mount path [[] ], for storage policy [] copy [] MediaAgent []: Backup Job []. Cannot impersonate user. User credentials provided for disk mount path access may be incorrect.

The Windows client installation creates OS firewalls rules for the client to run and allow communication on ports used by the Commvault services. Does the Linux client installation make any FW changes to Firewalld or to SE Linux to allow the services to run and communicate externally? Are these required manually after installation? 

Hello community, a quick question!Is it possible to proceed a restore directly to a Synology NAS ?A guest file restore for example, from a VM → out-off-place restore directly to a NAS device! From Command Center, for out-off-place restore, I can see only MediaAgent, and other VM’s as a destination and not a NAS device.

Hello to all,In order to save some Commvault licenses, it’s a good practice to Release License from CommServe & MediaAgent?In a test, I see that after this action, MediaAgent still proceed with DDB backup.So, is this any reason to keep consume Commvault license for Commvault infrastructure Servers?  Please for your feedback!

Hi. I am trying to download the agent for my window and client system from the below URLMA: https://ma.commvault.com/ESD?fv=11.0&esdID=1378Cloud: https://cloud.commvault.com/webconsole/softwarestore/store.do#!/130/733/20849 But getting the error on both URLs, Is there any other way to download manual packages for agent system window and Linux? 

Good day Community,I have a customer running HyperScale X on Dell servers. They received a notification from Dell to update the firmware of the SSD Drive containing the DDB and Index Cache due to a security vulnerability.If we bring down Commvault, and Hedvig using the usual procedure as documented on BOL, are there any risks on doing such upgrade and is there anything else I should do prior to the upgrade? https://www.dell.com/support/kbdoc/en-pa/000134013/dell-poweredge-update-the-firmware-of-single-system-components-remotely-using-the-idrac Thanks very much in advance.

Dear all,our Health Report recommends to change the Password Complexity Level from 2 to 3. Once changed, will there be any impact on the current operations in the sense that any job will stop working due to a non-satisfactory password? Is there any way to know which users will be impacted? Sorry if this question sounds a bit dummyHave a nice dayGaetano

Hi Team,We have facing one issue in our infra, While restoring the One oracle DB schema in to same place .Restoration is completed with successfully, But after restoration while checking the Oracle DB inside procedures are missing.Could you please help on this case  

Last month, we announced some exciting new products and innovations coming to Metallic, including: New Products: Metallic Backup for Microsoft 365 - Standard Edition New Features: Deduplication Options for Teams and SharePoint Backup On-Demand Data Deletion for OneDrive, SharePoint, Teams New Enhancements:  Database Configuration Enhancements Azure Blob & Azure File API Availability Backup Snapshot Optimization To access these new capabilities, please log into the Metallic Hub today. For additional details, please visit our release notes page here. 

Hello i have installed webserver/webconsle server for archiving recalling service everything was working then i have installed outlook 2013 64bit.and i got this error  i have restarted the tomcat service replaced the i18n from C:\Program Files\Commvault\ContentStore\AdminConsole\OEM\113 to C:\Program Files\Commvault\ContentStore\AdminConsole\OEM\116 and 119 uninstalled .Net framework and reinstalled again. restarted the server  Restarted the iis servicesand the issue still persist any advise ? 

Hello, im trying to configure Nutanix appliance i have entered the prism ipport 9440 is accessible from the access node the readiness is ready.but when i cannot browse the vms in the vms tab, when i switch to the containers and expand i can see the vms.when i select a vm from a container and try to perform a backup it pop up an error that vm is not found or subclient is empty  attached the vsbkp log from access node contains the error below curl-err:[No error] http-resp:[412] url:[https://10.11.153.100:9440/PrismGateway/services/rest/v2.0/vms/2e2d2a1d-fad6-b949-8b1f-535e4deaf2a2] req-data:[_null_] len:[0] server-resp:[{"message":"This action is not supported on Prism Central","detailed_message":"This action is not supported on Prism Central","error_code":{"code":1101,"help_url":"http://my.nutanix.com"}}] resp-size:[188] your advise is appreciated. 

Hello Commvault Community,  Could any of you tell me about the location for the Commvault Vaultracker configuration? How will they differ, how to understand it correctly, because in the documentation I have not found an answer that fully allowed me to understand it. What is the difference between Stationary and Transit location - is it just a logical difference or maybe I don't understand something? Thanks&Regards,Kamil

Hello Community, #1 Is there a possibility of encountering issues such as performance degradation, resource contention, and conflicts when running both Commvault Azure VM backup (both Intellisnap and regular Azure VM-level backup) and Azure Site Recovery (ASR) on the same virtual machine at the same time(running both Commvault Azure VM backup using Intellisnap and ASR on the same virtual machine) or any side node from other customers that you were aware of  #2 are those two solutions work differently and capture different types of data during backup/asr replication? thanks 

Hello we just upgraded to 11.28 maintenance release 63 and I have noticed that the commcell EVENT VIEWER - ALL Events is no longer displaying “program-JobManager” backup jobs like it use to when we were on 11.24.x.   It does list in the event viewer when the DR jobs runs or if there is are fail logins etc but no longer displays the completed backup jobs.Backup jobs are running successful as I can in the “command center” they have completed successful Any thoughts on why this is happening.  Im still consider myself a rookie commvault user. ThanksBC 

I want to monitor how much my client computer are consuming from my disk, how to do that ? I checked the monitoring template but i did not find what i need.

Good day everyone,I have a customer that has been doing file arching for few years now. But now they need to massively recall everything that has been archived, but for that they need to provision the space required for the recall.As mentioned on the following thread, I can see the Archive / Compliance Job summary report:And it shows what was archived using traditional Archiving.But, the problem is that the customer switched to OnePass at some point. And based on the customer’s estimation, the OnePass archived data does not show in the report.Is there a way to see how much data has been archived with OnePass? Many thanks in advance.

Hello,I have Commserve backup server simpana version 11.20.85, I have configured setup for backup four virtual machine (VMware virtualization)I noticed that the Data and Index backup of four virtual machine is placed on two separate tapes on the Tape library. This is a limitation because I have two drives on the Tape library.If I have a backup that is performed on another drive, the backup of these four virtual machines cannot be performed simultaneously.Where is it configured, perhaps in the Storage policy or Schedule policy, that the Data and Index backups are placed on two separate tapes?Best regards,Elizabeta     

Sorry, wrong category, can’t delete...

Hi all,We are creating an AirGap Solution towards another Azure tenant.The AirGap solution contains multiple Network Gateways and MediaAgents with Storage Accounts attached.Question:1. Does anyone have experience using a Azure Private Link Service to sent AirGap Copies using the Azure Backbone Network?2. If yes, how did you configure the Azure Load Balancing?How I think it’s working: 

Hello everybody,I have just received in my mailbox the warning for Metallic Cloud Storage Service license expiration. Where can I check the exact date of expiration? I tried the License Summary Report but it shows License expiration: N/A in the Metallic paragraph. Thank youGaetano  

Hi Team, Is there any way to connect the Physical Tape Device into Virtual Machine under vmware Esxi Host?The VM will install with Window OS. Is there any possible to do so without physical Media Agent? Please advise or share any related document.Appreciate the help to guide, if we can use FC/ SCSI connection to connect both VM & Tape Library. 

Hi All, our security team ask me if its possible to install the trend micro av software on the frel. We used the ova template from comvmault. If its okay to install the av agent are the normal excludes for an mediaagent under linux enough or did we need more excludes ? 

Hello, is there a road map for 1-touch recovery for new Linux and Windows versions?I am missing windows 2022 and Linux RedHat 8.6, do we know when it will supported?I am running currently Commvault 11.24.53regards Jürgen

Hello all i have a file system agent on a Linux server and I can browse the file system but not completely backup directories. the directories with highlighted green, not backup as in the following screen directories not backup highlighted green  /usr/sap/transNote :I can browse the directory with no issue