Commvault Cloud Topics

Hi,We forgot the admin password - how can we reset it to a custom password? updateI managed to reset the password

Hello everyone,We are trying to configure backup for Linux PCS cluster, We have installed agent on nodes and configured cluster psuedo client for cluster IP. Cluster psudo client is configured but its not able to find the active physical node. even if we force sync its completing but still active physical node is not updated.I dont have knowledge on how PCS cluster works but our linux admin says in os both nodes will be inactive but PCS cluster manages both nodes and handles the clustering 

Hi, Trying to find the best way to set up at Selective Copy in a Plan to be able to send One-Time, Client Specific, Full backups to Tape for external audits.  In a Storage Policy this is easy as we can select what Client, or even SubClient, to copy data for. This option is not available in a Plan though, it’s only which Fulls to Copy for all associated Clients.I can create a separate Plan for this and redirect a Full Backup to this Plan but that would mean a new Full backup and these jobs can be up to 30TB which is not ideal to stream directly to Tape in this environment. We want to benefit from Synthetic Fulls from the Primary Disk Copy. Can I create this Selective Copy from the CommCell Console under the Storage Policy section for the Plan or is that not supported/recommended? Or will Client Selective be available in Plans in a short future?Regards,Patrik 

Hello,Trying to mount InteliSnap snapshot from Ubuntu 18 on Ubuntu 20. Filesystem was mounted with nobarrier option, obsolete in Ubuntu 20: 1899337 26ca0b 01/20 14:07:29 ####### DoMount() - DoMount :** System returned  =  32, stderr = mount: /mnt/ble/volume_784_1674219622: wrong fs type, bad option, bad superblock on /dev/mapper/pgdata--oas--vg_copy_001-pgdata--oas--lv, missing codepage or helper program, or other error.  **, running fsck on the device and retrying mount Any ninja option to fix that? (other than use same version on target system😎 ).  In MA.log there is : 1899337 26ca0b 01/20 14:07:28 ####### GetMountOptionsFilter(10504) - default common skip options [cio] (1) is there a way to add other parameter to “skip” list?           

Hello !The appliance includes 3 servers: simpana-ma-13,simpana-ma-14,simpana-ma-15. There was a disk7 error for server simpana-ma-13 - disk7 Offline - see info below.However, through the “iRMC S5 Web Server” console, the disk seems to be normal.Tell me, please, how can I fix the error?===================[root@simpana-ma-13 ~]# gluster v status | moreGluster process                             TCP Port  RDMA Port  Online  Pid------------------------------------------------------------------------------...Brick simpana-ma-13sds.mcb.ru:/ws/disk7/ws_brick                                       N/A       N/A        N       N/A  Scale out disk health

CS is on 11.28 and metric server is on 11.24Since CS is updated to 11.28 , activity report is showing no data on metric server and even on CS webconsole as well. We are seeing below DB table error: 11168 2bb8 01/05 03:20:14 ### GenerateXML() - [MetricsPrivate] RptCommservSurveyProc failed with error [INFO: [Violation of PRIMARY KEY constraint 'RptSurveyLog_LogDate_QueryId_MetricsType_PK'. Cannot insert duplicate key in object 'dbo.RptSurveyLog'. The duplicate key value is (1672932014, 2, 4).] [RecNum:1, State:23000, NativeErr:2627, Proc:RptCommservSurvey, RowNum:1, Severity:14, LineNum:62, Spid:89] INFO: [The statement has been terminated.] [RecNum:2, LineNum:62, Spid:89] ]]... Proceeding with next survey... 11168 2bb8 01/05 03:21:15 ### GenerateXML() - [MetricsPrivate] RptCommservSurveyProc failed with error [INFO: [The UPDATE permission was denied on the object 'GXGlobalParam', database 'CommServ', schema 'dbo'.] [RecNum:1, State:42000, NativeErr:229, R

Hi all-I have two commcells (primary and disaster recovery) and 4 media agents (2 primary, 2 DR), al running Windows 2012.  I will be spinning up a new 2019 environment that I plan to run in parallel until I have everything running on 2019 with no issues.  Question: is this the best solution?  I’ve seen a couple of nicely detailed posts here about in-place upgrades but since I am also setting up new media agents in both locations, I figure I’d just spin up a new 2019 server for the Commserve in both locations. Does anyone have any pointers or guide on how to do this in the least painful way possible?  I’ve been reading various kb articles as well, but I would love to hear from anyone who’s done this so I can get an idea of what’s ahead of me.  Thanks everyone.

I’ve tried 3 different deployments of the FREL .ova with different custom root logins and none of them work - i.e. can’t login Is there a default root password that isn’t listed in the ‘help’?

If we use the additional setting bEnableAWSOptimizedBackupVolume=0, are there any restrictions regarding using CBT with AWS?Thanks in advance.

So,I’m having a project with Commvault and a HPE Apollo 4200 with 24x 12 TB NLSAS drives.What would be a best practice approach when creating the array(and logical volume) in the aerver Raid Controller?I read some people saying that the max volume should be 4 TB per mount point, does this make sense these days ?If yes, that means that I need to create 66 volumes of 4TB each within raid controller.Any beneficts on doing this versus a single volume with 264 TB?thanks

Hi,I am configuring new VSA Proxy on Windows 2022 and I wanted to make sure there are no additional recommendations for this kind of configuration. Is the settings as below sufficient? How should I set SAN Policy (Offline Shared/Online)?On the VSA Proxy server, ensure that the “automount disable” and “automount scrub” commands have been run to disable automatic drive letter assignment-> To disable automount1. Open a new command prompt2. Type diskpart3. At the prompt, type automount disable4. The computer will display the message "Automatic mounting of new volumes disabled"5. Type exit-> Confirm the following iwd registry key is set to 1 (disabled) HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MountMgr\NoAutoMount  Dorota

Hello,Like many, most of my experience comes from using the Commcell Console and I am trying to familiarize myself with the Command Center. However, I’m finding it difficult understanding some of the differences in terminology between the two. I’m looking to create plans to replace the legacy schedule and storage policies, as well as organize the data in the Command Center similar to how it is organized in the java console i.e. Client Computer Groups > Clients > Backup Sets > Subclients etc. At the moment I’m spending a lot of time just trying to find where everything is because the names of certain things have changed i.e. I no longer see subclients or Client computer groups. What is the equivalent of a Backup set or a Subclient in the Command Center? Is there any documentation that explains the differences or outlines “what’s changed” from the java console to the Command Center? Thanks,Enrique

Hi,we have a new LTO 9 tape drive an there is no compression on my tapes.In my storage policy hardware compression is enabled.In my clients the option under software compression is set to “On client”.Is there anything else i can do for compression?RegardsDennis

Hi,I am trying to restore a VM with OpenStack in a different project. I am trying to do a kind of “Disaster Recovery” solution, so I would like to restore the VM with the same network interface configuration.I can not find any option about how to set the MAC Address and the IP address when I am restoring it. Could anyone give me any advice? 

Hi,I'm trying to save a Vm in V2 indexing by the VmGuid. I can't find a samples.The only article is the one :Samples for the Developer SDK for Python (commvault.com)Can you Help me please ?Thanks 

Hellowith a Netapp storage array I have made an Intellisnap backup of an Exchange DBs that are on different LUNs but on the same volume, what appen if I perform a restore of a single DB with the options “Use hardware revert capabililty if available” ? can Commvault leverage the the Netapp feature of restore a single file (the LUN) from the snapshot and revert only the affected LUN or Commvault will tell Netapp to revert the entire volume?RegardsFederico

Hello Community,I have just tried to restore some files of a Windows VM hosted on a Hyper-V Server.However when I did the restore it was not realy progressing and I found the following error: “Error [1] while setting compression attribute on [xxxx.x]”.Checking the Folders I tried to restore, I realized that it they have Windows Compression enabled. I found the following documentation: Microsoft Hyper-V (commvault.com)So for me it seems a restore/backup for these folders is not supported? Any thoughts or experience to this problem?Kind regards

Helloif I have 2 different licenses: 100TB FTE Commvault Backup and Recovery + 100 Virtual Operating Instances what happen if we goes in over lincensed condition for the nunber of VMs? only the VMs backups will not run or also the backup of other workload (for example Oracle) will stop to run?Regards

Hello,I backed up a windows 10 Physical client.I am triying to make a full bare metal restore.I am using the live CD.I have this error message.backup system state is checked on the subclientany advice please ? The version of Commvault I use is 11.24.34the 1 touch lice CD is 1Touch_REL11_24_56_WinPE5_1_x64.iso Thank you !

Greetings! Using version 11.24, is there a way to use the linux install (./install_silent), indicating a filesystem Restore Only agent?   Thank you in advance! Mike Rucker

In the new hyperscale 2.23 version and I cannot seem to locate the cvping command… did it move? Suggestions where it is? I did a FIND on the system and it did not return with anything. 

Hello everyone:I'm having some problems finalizing my scripts.Someone already made a script to create VMs on vmware?Of course I removed the login and mdp of my vars to show you.The beginning of my script works for the commserv connection.It is the creation of the VMs that does not work.Can someone help me ?

Hellofor a new Commserve installation is better to join the AD domain or leave the server in a workgroup?for example if the entire AD domain became unavailable is still possible to manage backups and restores?Does anyone have an experiance regarding the two different implementation?Regards 

CommCell ID is set to expire.Can you please help me with the below points.Let us know the process, how to extend the Commvault License ? We have 200 VM license so will those 200 VM license will auto renew or do we need to purchase it again ? We have vendor support so after extension of Commvault License will vendor support is there or not ? What are the pre-requisite and post-requisite before applying Commvault license and after applying Commvault license ? Is there any downtime required for extending Commvault License ? If I miss any point related to Commvault license then please add that point.

I’m in the process of configuring and enforcing SAML authentication for a customer, they have 5 CommCell's. I’ve only configured SAML on a single CommCell before, but is it feasible to use a Single App for multiple CommCell's and just add multiple values in the SAML configuration such as:An Entitty ID for each WebConsole URL Reply URL’s for each WebconsoleI also believe that we would need to have the same user groups with access to all CommServes. Any thoughts on if this is possible or has been done?