Commvault Cloud Topics

Hi,Multiple VM backups are failing with error “VDDK Version 6.5 or higher cannot be used to access virtual machines on hosts running ESX 5.1 or lower.”Any idea on this isse? Niraj

Hi let me ask four question in here from japan. (1) Can we Use Salesforce backup in multiple environments without any problems?　 If there are problems or something we need to consider, please point out.Also, is it possible to restore by linking with a system other than Salesforce? (2) I would like to receive detailed information on the object comparison and metadata comparison of the SalesForce backup function.Could you give me the information of the document or the web? (3) How long  is the maximum length of time that can be specified as a backup retention period?Also, is it possible to store backups that have exceeded their retention period separately so that they a

Hello Community,A customer wants to back up data from CAS (content-addressed storage) like centerra or ECS.I understanding CAS buckets are accessed by PEA file so commvault need to use same authentication. In this BOL, seems centerra CAS is supported as backend disk target but no documentation for CAS or centerra as source.https://documentation.commvault.com/2022e/expert/9505_centera_clusters.html I want to get the confirmation if this is supported or not. Has anyone done this with commvault?

Hello Commvault Community, When we try to restore out of place data from Microsoft DFS servers, we get a message that some files cannot be restored. "Reparse points failed to be restored as this is an out-of-place restore. Please check the restore result for more details " We want to find out from which logs we can find which files weren’t restored when restoring DFS data to a server not covered by DFS replication. If we need to increase the logging level, for which logs? Thanks&Regards,Kamil

Hello All,i’m facing a issue where commands like get-cvsqlinstance -name “xxxx\xxx” is not working. Going through documentation from CV describes that i’m doing the correct thing.although still getting internal error 500powershell error :ValidateResponse : Status: ProtocolErrorMessage: The remote server returned an error: (500) Internal Server Error.ErrorMessage: RecommendedAction: At C:\Users\nnit-ceen.BCK\Desktop\CVPowershellSDK-master\CVPowershellSDK-master\Modules\Commvault.RESTSession\Commvault.RESTSession.psm1:410 char:17+                 ValidateResponse $response $output $ValidateProperty+                 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~    + CategoryInfo          : NotSpecified: (:) [Write-Error], WriteErrorException    + FullyQualifiedErrorId : Microsoft.PowerShell.Commands.WriteErrorException,ValidateResponse any clue the above?

HI,is it possible to alert clients/agents which are put in maintenance mode for longer than 24h for example?

HI all,I am oracle DBA and new to CommVault. Currently, using oracle RMAN with ( RMAN catalog DB) to backup all oracle database to tape.Management want to ditch RMAN and use CommVault as a standard Oracle backup tool.I have read CommVault documentation, to backup oracle db, an Oracle Agent has to be installed on the Oracle DB server.My question, without using RMAN/RMAN catalog, how does Commvault keep track of multiple database incarnations of an Oracle Database in the case DB needs to be restored to a past point before the resetlog e.g.DB been flash backed to a pt in time in the past and thus need to open resetlog ( new incarnation).  an incomplete restore performed on the DB and thus need to open resetlog ( new incarnation) 

HiWe use disk caching feature for our SQL and SAP Hana log backups. As destination we have a Hyperscale X cluster. Now I’m not sure what happens when I want to perform maintenance for a node or if one goes offline. Does anyone have experience with this?Thank you

hey guysI'm experiencing some communication errors with a specific Oracle base, I need to enable the Oracle LOG verbose in the agent, could someone help me how to enable it?

Hi All,we have made a configuration for eDiscovery in our Endpoint backup environment. And we are able to run content indexing job and see the results. But the results are for live endpoint data, not the endpoint backup data. Does anybody have knowledge; what should be done so that endpoint backup data is indexed rather than endpoint live data? regards. 

Hi,Looking at the Index Backup Report, I see there are several index backups that has a value of “None” listed under the “Protected Backup Jobs” column.Is there something that’s not configured correctly? I would not like to retain these jobs on secondary copy if it’s not needed.Thanks for the insight!

I encounter a problem when backing up a few VMs in my Vmware Vsphere 7 environnment : Cannot read disk [[Datastore2-Compellent] xxxxxxxxx/xxxxxxxxx-000002.vmdk] for virtual machine [SRV-xxxxxxxxx] on the host [esxi03.xxxxx.xx].[One or more errors occurred while processing the request. (ERROR_ERRORS_ENCOUNTERED.774), ReadCurrVmdkFile (W32.774) Failed] I red on some forums that a Storage Vmotion could resolve the issue on vmdk files, but my management do not want go through this path because this VM is in our production environment. Is there any other solutions ?Regards,

So I configured verification for all of my storage policies, and I see that in the job views (after adding the Data Verification Status column) the status of either Picked for verification or Successful.  I’d like to get a report that will send me any unsuccessful verifications.  I havent used the report builder much, so just looking for either a canned report that CV has or some instruction on the best way to build this report.  Thanks.

We have a Database Index Fragmentation message in our Health Check. If I want to run a DB maintenance run -full, it is recommended to deactivate the scheduler. Are there any experience reports, how long such a maintenance run could run ? 

Hi!We recently had an issue that led to the Exchange admins reinstalling the Exchange hosts. Once they were installed, i installed the commvault agent again, but i’m running into an issue that i’ve been unable to solve so far.It’s a small exchange environment with only 2 virtual exchange servers.What i do know is that during the re-installation of the exchange servers, according to the exchange admin, one of the two were originally installed with one name, before they were renamed, and then exchange was installed..  However in Commvault i’m running into an issue where if i do a “Check Readiness”, both the servers says they are ready, while the DAG-client complains. Further research into logfiles led me to the cvfwd.log files, where i see references to both the current name, and the name one of the servers temporarily had, before exchange was installed/configured, and this seems to cause the tunnels between the “components” to terminate, caus

Hey Guys! CVODS is not listed on “Descriptions of Services” - https://documentation.commvault.com/commvault/v11/article?p=8569.htm Doesn’t find anything helpful on google. Can someone please explain me that process? Thanks in advance BRJan

Hi,Is it supported by Commvault to backup JBase database running on RedHat 8 OS ?

I am manually running an aux copy to an S3 bucket but don’t know how to verify that everything has been copied.  How do I verify that the source library and the cloud copy have the same contents?

Hi,we backup our vSphere VMs with virtual File Agent.Our Version is 11.28.44.In order to restore individual files or folders, the backup must be in the B2D area or is it also possible from tape?RegardsDennis

I have an Auxcopy job running, it allocates 55 streams and as time progresses those streams gradually drop as streams complete. I now have my Auxcopy that has been sitting on 7 jobs for a couple of hours. When I kill the job and restart it I go back up to 61 streams. Am I improving things by doing this, will my job finish faster? Why does the streams not increase by itself during the job or why does it take so long to do so? Can I improve this?

Any pointers with deploying FREL?

Hello everyone,I’ve got four support tickets open and I just realized I’m no longer able to upload log files.  I just tried to upload just the CommVault log and the job ran for 8 minutes then failed with the following:> Error Code: [35:1193]> Description: Failed to upload log files to web server> [https://logs.commvault.com/webconsole].> Source: inf-srv57, Process: sendLogFiles> > Failed to upload log files to web server [https://logs.commvault.com/webconsole].> Source: inf-srv57, Process: sendLogFiles> > Failed to upload log files to web server [https://logs.commvault.com/webconsole].> Source: inf-srv57, Process: sendLogFilesHas anyone seen this before?  Do you have any suggestions on what to c

Hi,is it possible to generate a license summary report for companies?E. g. i associate clients to that company and then i can create a report?Using V. 11.28.44.RegardsDennis 

Hi,use Simpana 11.28.44 and i backup my VMs with the virtual server agent.In the client computer group from this agent there are much old objects.Is there a possibility to automatic delete this objects? I only found the way to select each object and delete them manually.Thanks and RegardsDennis