Commvault Cloud Topics

Would you recommend installing the iData agent on the VM template?We need to deploy a Windows file system restore-only agent that is also registered in CommCell for ransomware monitoring (Monitoring Unusual File Activity).We're looking for a simpler solution than having it installed each time we deploy a new server. We already have VSA backups running in the environment, so the restore-on;y agent installation is primarily for File activity anomaly alerting. Thanks in advance for your advise.

I was working on a client that seemed to have a corrupted install. I uninstalled the client, and reinstalled and crap. it produced a duplicate instead of connecting to existing client, is there a way to force the client to associate properly?

Hi - unless I’ve missed it - is there a way to add webhooks to commvault via the API?

Hello, Can i make IntelliSnap backup without copy to the storage?  

Hi Team, Trying to carry out a kubernetes full application restore but receiving the above error: Please find attached logs for the job. But specific error is at this line:191738 2ed50 12/06 11:39:31 416776 CK8sInfo::CreateApp() - App creation failed for [bpr-financial-enquiries`HelmChart`bpr-account-getaccountinfo`e2f696f6-9425-4c75-a945-55b7580837c7] with error [0xECCC0016:{K8sCluster::ImportApp(550)} + {K8sApp::ImportConfig(1748)} + {K8sUtils::CreateResource(3481)/ErrNo.22.(Invalid argument)-[BUFFEROVERFLOW] create api failed with error: {"apiVersion":"v1","code":413,"kind":"Status","message":"Request entity too large: limit is 3145728","metadata":{},"reason":"RequestEntityTooLarge","status":"Failure"} name: unknown namespace: bpr-financial-enquiries config : apiVersion: v1  

Hello,CommServe-MediaAgent Computer. I only need to remove the CommServe server, and the MediaAgent will remain on the server.I found this article, but it involves moving MediaAgent to another server.https://documentation.commvault.com/2022e/expert/4792_separating_commserve_from_commserve_mediaagent_computer.htmlThe only thing I need is a new Commserve server. Thanks, 

Hi all,one question about DDB Verification jobs.The verification jobs for one of our DDBs takes quite a long time, usually a matter of days. When I check the ScalableDDBVerf.log file I see many messages like this  WARNING - Waiting for send queue to get emptied. Curr Size [200] Should I consider this a symptom of a problem? Thank you in advanceGaetano

Hi Team, I have been trying to backup openshift 4.10 etcdb via kubernetes but i keep on getting the error: “Error backing up application”. Below is the vsbkp.log excerpt  K8sApp::CreateWorker() - Worker pod [data-dir-etcd-rwdrmstrpd01.rwdrocppd01.kcbad.com-cv-412129] created successfully for PVC [data-dir] 296908 48818 11/21 17:37:20 412129 K8sApp::IsETCDSnapDBFilePresent() - Checking if etcd db snapshot file [/mnt/data-dir/cv_etcdsnapshotdb_21_11_2022__17_25_54] is created. 296908 48818 11/21 17:37:20 412129 K8sApp::IsETCDSnapDBFilePresent() - Checking ETCD DB snap file presence from worker pod. namespace:[openshift-etcd] volume:[data-dir] snapid:[etcd-rwdrmstrpd01.rwdrocppd01.kcbad.com-cv-412129] container:[cvcontainer] podname:[data-dir-etcd-rwdrmstrpd01.rwdrocppd01.kcbad.com-cv-412129] CK8sInfo::MountVM() - Backup failed for app [etcd-rwdrmstrpd01.rwdrocppd01.kcbad.com]. Error [-1:0xFFFFFFFF:{CK8sInfo::Backup(399)} + {K8sCluster::CreateA

i have a standalone esxi host .i have a few VM’s that i can backup and few no .i started to investigate that issue , and i found in ESXi MOBthat on the VM’s that i can backup have instance UUID VM’s without instance UUID cant backup.can commvault backup stand alone host

Hello,I am utilizing a VM Sockets license, and I have been told I can no longer (buy) anymore sockets to add onto my license any longer. Is this accurate?

In Commvault version 11 - Is it possible to automatically Suspend ALL running Jobs at 7:00 AM, stop new jobs from running, then Resume ALL jobs at 7:00 PM?  Let me know if this isn’t clearly stated.

Question about Please let us know if having Server Message Block signing enabled on a  media agent will have any effect on the media agent or backups of clients. https://learn.microsoft.com/en-US/troubleshoot/windows-server/networking/overview-server-message-block-signing  

A customer has almost 9000 mailboxes. What is the best way for me to back them up? To go by de default all mailboxes way works but at the same time it takes quite a while. I have configured 5 apps and 10 streams. Would we get to the finishline faster if we have the customer to greate different ad groups containing mailboxes from a to z ?

Hello All, I hope your day is going well. I am have am troubleshooting a Synthetic backup failure from the weekend.  I noticed that the filesystem backup failed because it it disabled.  How do I fine out the person who disabled the file system backup from the CommCell? Thank you. 

Hi All,Our Client want to know if ommvault Backup the belowAmazon FSx for NetApp ONTAP -  can Commvault integrate directly with Amazon FSx NetApp ONTAP to backup iSCSI drives?Regards,Rahul Raina

Hi, We have recently acquired a new server and storage as part of our hardware refresh for the Commvault server.The new server have the following:2x 480GB SATA SSD configured as Raid 1 (OS installed)2x 1.6TB PCIe SSD - still deciding whether to use host based mirroring or leave it as standalone disks, intended use is for SQL database, DDB, and index. The old server has the following disk configuration:OS - 558GB - 173GB usedSQL - 278GB - 866MB usedDDB - 418GB - 25.6GB usedCommvault V11 SP16 HPK17 Any recommendation for the new server’s disk configuration? If I will use host based mirroring will it have impact on the server’s performance? Which Commvault version should I use? 2022E or 11.26? Thank you in advance. 

Hi All, this is more an wish to commvault and not a big problem :)  So let me try to explain the point: In 02.22 yo have an problem and open an support case the case is escalted to dev team and you get an diag patch. You are happy that after the instalaltion the backup or restore is running fine. The case is close and everthing is forgotten :) Than you update the envirmoemnt in 05.22 to the latest version and the diag patch was overwritten because it wasnt implemented in the new release. What happen you run into the same problem you open an support case and get an diag patch.  So my wish is that the installer check if an diag patch is installed and failed to update. Or give me an hint that there is an diag patch installed if you install now the update the diag patch is gone or in best case i get an message the diag patch will be repelace with hotfix update nummer 4567. One trigger could be good.  To you have an id

CV has kincly provided a pre-built client deletion authorisation approval workflow for virtual machine clients.There isn’t a pre-built workflow for objectstore clients (e.g. Azure FIles objects) - I’m wondering if that’s because it’s not possible or it’s just not a popular request(!) - has anyone done anything with this/can comment on whether it’s possible?Thanks.

Dear Commvault team,would you please explain the below questions regarding the exchange mailbox policies:1.    What is the meaning of “Received Time Based Retention” is it based on msg receive/send time? Or is it based on the time of the job?2.    What is the Commvault behavior when we enable the quota and cleanup criteria together?

Other jobs for this backup copy run -however this subclient errors on backup copy. The DSM entries are correct in the array manager. The discovery completes - but the mapping to host fails.I have chosen other nodes in the hyperscale cluster- other vm hosts for the mount process- etc . Other jobs are setup with same config and it works. Not sure what the difference isBlow away and rebuild subclient?

Background:We added a new NAS storage array to CommVault, and marked the old ones mount points ‘Disabled for Write’. Time has passed and data has aged off, but the only thing left on the old storage (seen via right click on the storage mount path in the CV Java UI, choosing “View Contents”) is a handful of Index related data (with names of “<storage_policy>_IndexServer”, and from iDataAgent “Big Data Apps”) that has data retention dates “Retain Until” from last year back to 2019 ... but it will not age off.I asked support about it while cleaning up some other CommVault data on these old filers and they indicated that if we upgraded to the “latest greatest” (we’re on 11.24.56), then these index files are treated differently in a later version and will all clean up after the upgrade.Poking around in the forums, I find there’s an “Index Server Load” report in the web UI with a “Run load balance” feature (

Hello, I would like to know if Commvault now supports the backup of vSAN File Services included with vSAN 7.I did not find anything clear in the Commvault documentation.BTW, Veeam supports it by adding a powershell script in the backup job.Many thanks, Regards. 

Hi, we try to install an MA 11.28.34 on a new windows server 2022: MA+VSA: 5940  1     12/02 12:14:20 ### ### ### - Error: Failed to install dotnetfx35role2012 with error code 0x8024402C.  5940  1     12/02 12:14:20 ### ### ### - Set application exit code=[Failed]5940  1     12/02 12:14:20 ### ### ### - Apply prerequisites completed ...  Status = -21451079245940  1     12/02 12:14:20 ### ### ### - Error: Installation failed. Please check the logs at [C:\Program Files\Commvault\ContentStore\Log Files].5940  1     12/02 12:14:20 ### ### ### - Set application exit code=[FailedInstallThirdParty] The Server has no internet connection and the feature is also not installed. I dont understand why dotnet35 ? Now i installed fillesystem first with success and now i´m adding MA component

We have 9 Hyperscale Appliances and an offline NetApp NAS Storage. The offline storage is used on Mondays only for Aux copy and path on Hyperscalar Appliances are mounted using NFS.Now Offline storage library is 90% full and we are in process of expanding the storage. As per existing design NetApp NAS is mounted on all 9 HSs. The new storage is HP MSA SAN storage supporting ISCSI. We have allocated the new disks to HS using ISCSI and mounted them on all 9 HyperScalar Appliances as per existing design.I manually tested by creating a file on one of the HS and then tried to remount the mount path on other HS. While doing so the mount point showed corruption  and had to clean the FS. My concern is whether we have taken a right approach and there should to a change in design like adding an additional server to use NFS on 10G network. Recommendations are much appreciated. 

Hi Team, I have MariaDB v10.3.xx. OS: Debian 10, is it compatible with CommCell service pack 16? Thanks,Amr