Commvault Cloud Topics

Hi there, have you ever seen in the Job Controller view, that there are some Aux copy jobs on 99% (progress bar) for a couple of days? Moreover, Estimated Completion Time says Not Applicable. However, Application size and Total Data Process number is slightly increasing during the time. And of course, aux copy jobs are in therunning state. My assumption is and it looks like that there are still some jobs needed to be copied from the primary to the secondary policy copy. Is it possible? And is it worth to wait for the job completion or better to kill the job.  

Hello everybody,hope you had a good time and wish you a great 2023!Let me ask you a little question. We are about to decommission few VMs out of about two hundreds running on a vCenter, therefore we are planning to stop backing up them, but we would like to save the latest full backup for six months. How would you do that?One idea could be to create a dedicated subclient with the VMs being decommissioned, associate it with a new storage policy with six months retention copy and finally run a manual full backup.Is there any better (and smarter) option?Thank you!Gaetano

We are needing to remove Commserve and MediaAgents from the Windows Domain.I found the below post in the community. I was wondering if anyone had actually done it and what was your experience? I can not find anymore documentation than just this one post. Does anyone have a more detailed step by step instruction and any pitfalls to lookout for? What was your experience like? Remove Commserve and MediaAgent from Windows Domain 7 months ago 1 reply 190 viewsFUserlevel 1+5 flokaiser Byte 18 repliesHi,I have a customer who wants to remove his Commserve and MediaAgent from the existing Windows domain. Is it enough to do the steps in this Documentation Article?Changing the CommServe Computer Name (commvault.com)The Hostname itself should be the same as beforce but without being in the ActiveDirectory and the DNS Entries should be untouched. Kind RegardsFlorianiconBest answer by JBurattiHi @flokaiser,There should be no major issues when removing the Commserve form the domain.  You do need to

Hello, I have a subclient named Bronze (Vmware client), backed up with Storage policy SP-Bronze since 1 year no issue.We make incremental daily backup, One weekly synth full backup.a week ago, I changed the Storage policy to SP-Bronze2.I ran a full backup manually > OK, incremental daily works good but when the synth full occur in the week, I have this error message Error Code: [62:396]Description: Error writing to the media.Source: pcpl98a00j, Process: cvd Thanks ! 

i try to file restore but, [2.38mb] other's not in the backup listWhy can't I check [others] on the recovery target?

Hi, We have few Windows Media agents that has DDB with 2 partitions.Each partition is hosted on a different volume of course.The volumes use ssd disks and we plan to upgrade these disks to a higher capacity ones.What is the best practice here ?Use the move partition option, as described here - https://documentation.commvault.com/2022e/expert/12582_moving_deduplication_database_to_another_location.htmlor use this option ( Never used it before )https://documentation.commvault.com/2022e/expert/12588_moving_deduplication_database_for_hardware_refresh.html Thanks

getting a below error : Error Code: [18:183]Description: Failed with Oracle DB/RMAN error [ORA-00604: error occurred at recursive SQL level 1 ORA-01652: unable to extend temp segment by 128 in tablespace TEMP RMAN-08132: warning: cannot update recovery area reclaimable file list ]Source: vsrv3114, Process: ClOraAgent Help to fix the issue 

i have the commvault v11.28.32 and i have a problem with the apache commons daemon service runner that take memory usage on 92%. i used next link https://kb.commvault.com/article/54344 but this solution does not resolves this problem

Hello Commuinity,We tried to restore a MySQL DB on Linux machine. Backup fails with showing an error (See the image), but we can see the restore job completes only the log restore had been failed.Job Details We initially disable/stop the mysql services from the restoration machine (Restoration will not start if the services are up).However, in the log files we can see the restoration succeeded. “Log restore” logs were not in the view log file.Logs from view logs 

where is located the Audit trail logs in commserve server. Pls help

I had a virtual server that Commvault has been backing up for awhile now disappear.  Is there any way to track down how this happened or who would have done it?  I have run the Deleted Virtual Machines report and it doesn’t show up on the list.  

Hello community ! I try to find a way to send only weekly and monthly backups to a secondary storage (Azure Blob Storage) from a Primary Storage Policy that haves only daily backups (7 days retention).I see from Aux-Copy wizard, that the only way is to create a Selective Copy with only full backup jobs. So, basically to copy only synthetic fulls once a week in my case.But, I cant figure it out, how to copy also monthly jobs!Please for your feedback!Best regards,Nikos

Hello,This question is specifically aimed at the 1-Touch recovery process for an IBM i client, but may be applicable to other client types.The save of the system portion (SAVSYS) will create up to nine [4.27GB] ISO image files that are then individually ‘burned’ to DVDs for use by the 1-Touch Recovery process. The first ISO image file [DVD] will be used for the initial boot of a system, with the remainder of the ISO image files used for the install of the base operating system and other objects that will get the system to the stage where it can communicate with CommVault to complete the restore of the entire system.With this many ISO image files it is quite cumbersome and time consuming having to burn nine ISO images to DVD. Likewise using this many DVDs for a recovery is a slow process.IBM Power9 servers have a USB3 port that can be switched and allocated to an individual IBM i LPAR as a virtual optical device, allowing a USB flash drive to be used as a boot device. Hence my question

Hi Guys, We are using partitioned DDBs running on 2 media agents in the environment on the Azure VMs. Our current Deduplication setting on GDSP level is to seal and start a new DDB in case of any DDB corruption instead of Recover Pause and Recover current DDB. Also the option to “Allow jobs to run to this copy while at least 1 partition is online” is not selected.  Just wanted to check what is the best practice for partitioned DDBs as per Commvault.CS : Azure VMPrimary Library : Azure BLOBSecondary : Metallic

Hi team,I am facing issue with one of the sql client backup completing with errors,Error Code: [30:325]Description: Error encountered during backup. Error: [Server: The operation was cancelled because of locking conflicts. ] CSQLBackup::InitializeAndGetLockForParallelBackupSync(16476): -Warn--: The parallel backup-lock is [LOCKED] for the phase [Full] of database *****Could someone help on this please?

Hello guys.I'm trying to find an API to create a secondary copy of an existing Storage Policy.I need to create this copy as a Global Secondary Copy Policy to use a Storage Poll that already exists.When I call the '/V2/StoragePolicy/35/Copy' API with the parameters       $data = '{         "copyName": "2-CP-TAPE",         "useGlobalPolicy": {           "storagePolicyName":"SPOOL-TAPE-1WEEK"         },         "storagePolicyCopyInfo": {           "active": 1,           "isDefault": 0,           "extendedFlags": {             "useGlobalAuxCopyPolicy":1,             "chunkLevelAuxCopy":1           },           "library": {             "libraryName":"TAPE-VIRTUAL1",             "libraryId":3           },           "mediaAgent": {             "mediaAgentId":2,             "mediaAgentName":"wzsp2-csnfr"           },           "storagePool": {             "storagePoolName":"SPOOL-TAPE-1WEEK",             "storagePoolId":18           }         }       }';I get the following message{ "processing

Hi Guys, Our DNS servers are migrating from On prem to Azure and there will a change of IP and Hostname for the DNS servers. Our Commserve is linked to on prem DNS server. DO we need to make any changes in Commvault application level once we move to new DNS server or only changes would be required at OS end ? Thanks.Pank1988

Hi All, I require to configure Oracle Cloud Infrastructure Object Storage cloud library. Request you to please share and veido or step by step with screenshot how to configure Oracle Cloud Infrastructure Object Storage as cloud library in Commvault. 

When you add audit’s to a client it does not show up in the audit trail report. Are there plans to fix this? It seems like missing functionality.

How to check in an already installed environment which package selections were used in the initial installation using the Commvault_R80_SP18_20July20.exe installer?

I don't know what to checkPlease give me some advice 

Dear Sirs.Please your valuable help with the following question:Are ASM grid ASM databases supported in Oracle and how can they be supported by commvault?By the way, there is no problem that the database is in STARTED mode.What recommendation could you give me about the latter.

Hi, I have recycle the tape backup by setting the retention days. but after i use Erase Spare Media Option, i though the Storage Policy wont get removed but it does. any other way to make the tape not available for other Tape backup storage pool? is there any way to assign the tape to only that particular storage pool? kindly advise. Thanks. 

Hello,sometimes after vm reboot CommVault services do not come up even those are set to auto-start services when os starts,if such scenario happens for any of client how we can create work flow to check CommVault services on SQL server VM's  as we do run it manually on CommVault process manager and get email alert if not running or try to start twice and get email alert. 

My customer has configured a dedup disklib. The shared mount path is a directory in a filesystem working on ceph layer. One night he found a lot of jobs waiting because the library was open for jobs but did not write data to disk. There was an unknown error on the ceph layer and a reboot of nodes solve this issue.  The point is that the library was online and did not went offline during the “ceph error”. Customer reach the maximum limit of jobs and new partial important backup jobs could not start. Now we analyzed what happened. My question here:Is ceph supported as target of a disklib.In BOL I found entries about kubernetes, S3 connection etc. but nothing about using it as mountpath in a filesystem. I know that ceph supports block, file and object level.Thanks in advance for your answers Joerg